We performed a comparison between Amazon CloudWatch and New Relic based on real PeerSpot user reviews.
Find out in this report how the two Cloud Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of Amazon CloudWatch is intrusion prevention."
"What I found most valuable in Amazon CloudWatch is that it gives you detailed information, which I found helpful because it can even provide you with data for the past one minute, which is quite granular. That was what helped me most in terms of finding the root causes. Task automation is another valuable feature of Amazon CloudWatch."
"Setting up this product was easy. I found data analytics as its most valuable feature."
"We can create events and alerts. We use the information to dive down into the infrastructure performance."
"The solution offers very detailed metrics for their services."
"The detection is the most valuable feature."
"The tool's UI is good. One can scroll through the logs very easily."
"The alarms are one thing I love about AWS CloudWatch. It has alerts that notify us when resource use is approaching the limit."
"The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information."
"We detect issues using dashboards that we built on New Relic."
"It is a software solution as a service, so I don't have to manage it on-premise."
"It gives insights to non-technical people about what technical issues are most important, how much it impacts customers, and potentially, where we should be targeting our development teams when they have time."
"The deep insights, which will give you the metrics (not a high level), so we can build out at the database level where the bottleneck is. This has been pretty helpful."
"It offers helpful user metrics so we can learn more about the user experience."
"New features are added often."
"Working with the solution is very easy. It's user-friendly."
"Improvement of SSSD logs would be beneficial."
"It would be beneficial for CloudWatch to provide an API interface and some kind of custom configuration."
"The product’s documentation must be improved."
"When customers want to see the CPU or memory utilization there is a cost. This should be free to see the utilization."
"I do not know whether or not CloudWatch can be integrated with on-prem services."
"The product's configuration has some challenges. The solution needs to be more user-friendly."
"The technical support must be improved."
"The monitoring part and GUI are areas in Amazon CloudWatch that have shortcomings currently and can be considered for improvements in the future."
"The UX/UI design of New Relic APM could be improved. The solution currently has some slow pages in terms of loading and viewing the pages, for example, the reports. The reports and other pages take a long time to load."
"I would like to see the company implement the AI auto-baseline feature which Dynatrace has."
"The monitoring is only as good as the alerts that it produces. By having it set up fine grain alerting, it is a bit of a pain."
"We have had issues with our agents going offline."
"We would like to receive more AWS-specific details from the New Relic Dashboard, like EC2 health."
"The solution needs to have staging."
"It would be nice if there were pre-made dashboards."
"The solution could improve by having more network monitoring features, such as for all the infrastructure."
Amazon CloudWatch is ranked 9th in Cloud Monitoring Software with 40 reviews while New Relic is ranked 3rd in Cloud Monitoring Software with 152 reviews. Amazon CloudWatch is rated 8.0, while New Relic is rated 8.6. The top reviewer of Amazon CloudWatch writes "Instantaneous response when monitoring logs and KPIs". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". Amazon CloudWatch is most compared with Zabbix, Datadog, Google Cloud's operations suite (formerly Stackdriver), Dynatrace and Azure Cost Management, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus. See our Amazon CloudWatch vs. New Relic report.
See our list of best Cloud Monitoring Software vendors.
We monitor all Cloud Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
