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Datadog vs ScienceLogic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Datadog optimizes costs, boosts efficiency, enhances debugging, saves time, and outperforms alternatives despite challenges in quantifying returns.
Sentiment score
7.6
ScienceLogic improved issue resolution, cutting outage duration and yielding ROI by the second year through better management and visibility.
 

Customer Service

Sentiment score
7.3
Datadog's customer service is generally praised for responsiveness and expertise, though some users note delays and lack of phone support.
Sentiment score
7.9
ScienceLogic's support is quick, responsive, and available 24/7, but sometimes requires multiple interactions and varies in knowledge levels.
 

Scalability Issues

Sentiment score
7.6
Datadog offers scalable performance and customization but users should monitor rising costs and potential challenges with complex architectures.
Sentiment score
6.9
ScienceLogic is highly rated for scalability and adaptability, though some report onboarding and resource management challenges.
 

Stability Issues

Sentiment score
8.0
Datadog is praised for its stability and reliable performance, effectively managing disruptions and supporting diverse operational needs.
Sentiment score
7.1
ScienceLogic is praised for stable performance, with high ratings, minor customization issues, and occasional challenges in large environments.
 

Room For Improvement

Datadog users face challenges with billing, integration, interface complexity, and desire more flexibility, support, and improved features.
ScienceLogic needs improvements in monitoring, user interface, stability, customization, support, and user-friendliness, with challenges in automation and database monitoring.
 

Setup Cost

Datadog's pricing varies by organization size, requiring careful monitoring and planning due to complex usage-based billing and potential hidden costs.
ScienceLogic's pricing ranges from $8 to $15 per endpoint, offering value through extensive features and straightforward subscriptions.
 

Valuable Features

Datadog excels in real-time monitoring, intuitive interface, robust integrations, efficient alerts, and comprehensive performance tracking and system reliability.
ScienceLogic offers agentless configuration, robust monitoring, third-party integration, customizable dashboards, scalability, AI, and comprehensive coverage, ensuring user-friendliness.
 

Categories and Ranking

Datadog
Ranking in Network Monitoring Software
3rd
Ranking in IT Infrastructure Monitoring
2nd
Ranking in Cloud Monitoring Software
1st
Ranking in AIOps
1st
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
186
Ranking in other categories
Application Performance Monitoring (APM) and Observability (1st), Log Management (3rd), Container Monitoring (2nd), Cloud Security Posture Management (CSPM) (9th)
ScienceLogic
Ranking in Network Monitoring Software
30th
Ranking in IT Infrastructure Monitoring
27th
Ranking in Cloud Monitoring Software
21st
Ranking in AIOps
9th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
42
Ranking in other categories
Event Monitoring (7th), Unified Communications Monitoring (1st), Server Monitoring (12th), IT Operations Analytics (7th)
 

Mindshare comparison

As of January 2025, in the IT Infrastructure Monitoring category, the mindshare of Datadog is 5.8%, down from 6.8% compared to the previous year. The mindshare of ScienceLogic is 1.9%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Kevin Palmer - PeerSpot reviewer
Useful log aggregation and management with helpful metrics aggregation
Datadog provides us value in three major ways: First, Datadog provides best-in-class functionality in many, if not all, of the products to which we subscribe (infrastructure, APM, log management, serverless, synthetics, real user monitoring, DB monitoring). In my experience with other tools that provide similar functionality, Datadog provides the largest feature set with the most flexibility and the best performance. Second, Datadog allows us to access all of those services in one place. Having to learn and manage only one tool for all of those purposes is a major benefit. Third, Datadog provides significant connectivity between those services so that we can view, summarize, organize, translate and correlate our data with maximum effect. Not needing to manually integrate them to draw lines between those pieces of information is a huge time savings for us.
GauravSingh4 - PeerSpot reviewer
Great integrations, power flow, and good support
They need a little more self-service. Some of the places where there's still a dependency on defense logic. If those could be eliminated, that would be ideal. They've done a fantastic job eliminating a lot of those dependencies and there's a lot of self-service. However, some of the areas where we could have it connect to, for example, Splunk or ServiceNow, in a self-care version versus having to go back to their engineers, that's an area where they could do a little more. There are still a lot of engineers who get involved versus if it's a little more API-driven and self-served dashboard connections. Doing it the other way would just make life easier for users.
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Top Industries

By visitors reading reviews
Educational Organization
39%
Computer Software Company
10%
Financial Services Firm
10%
Manufacturing Company
5%
Computer Software Company
16%
Financial Services Firm
11%
Manufacturing Company
9%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
Which would you choose - Datadog or Dynatrace?
Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network ...
What do you like most about ScienceLogic?
The tool is quite easy to deploy, and it offers very good support.
What is your experience regarding pricing and costs for ScienceLogic?
My company has an enterprise-level contract with ScienceLogic, so it is available to my organization at a good price.
What needs improvement with ScienceLogic?
The product's reporting functionalities have certain shortcomings, making it an area where improvements are required. The tool is more or less good. The tool needs to improve its APM capabilities.
 

Comparisons

 

Overview

 

Sample Customers

Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
Kellogg Company, Booz Allen, Cisco, Red Bull, Fidelus, Telstra, Comcast, CSC, Peak 10, HughesNet, Hosting, Datapipe, US Army, Equinix, Rite Aid, Carbonite, Sybase, Carpathia, AT&T, ePlus, Dimension Data, Virtustream, Boeing, Honeywell
Find out what your peers are saying about Datadog vs. ScienceLogic and other solutions. Updated: January 2025.
831,020 professionals have used our research since 2012.