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ScienceLogic vs SolarWinds NPM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
ScienceLogic users report high returns, reduced incident response times, improved troubleshooting, and benefits outweigh initial costs by year two.
Sentiment score
7.4
SolarWinds NPM quickly proves cost-effective by enhancing network visibility, reducing support costs, and optimizing resource use for profitability.
The return on investment is fair but often challenged by medium-sized businesses who may question its adequacy.
The return on investment is significant as the solution effectively reduces costs while being worth its expense.
 

Customer Service

Sentiment score
7.7
ScienceLogic's customer service is praised for responsiveness, knowledge, efficiency, and round-the-clock support despite occasional delays.
Sentiment score
6.9
SolarWinds NPM's service is knowledgeable but response times vary, with some customers finding direct support unsatisfactory.
Problems with Skylar may require longer wait times due to limited resource expertise.
If there is no timely response, getting a resolution is more difficult.
We had contact with SolarWinds regarding the implementation, and they were helpful.
They have good technical support.
 

Scalability Issues

Sentiment score
6.9
ScienceLogic offers scalability across devices, but could improve ease in scaling operations for cloud and on-premise environments.
Sentiment score
6.9
SolarWinds NPM is scalable, integrates globally, but managing resources and licensing is essential for effective performance and expansion.
SolarWinds NPM is scalable and effective in handling large network infrastructures.
 

Stability Issues

Sentiment score
7.1
ScienceLogic is highly regarded for stability, reliability, and efficiency, with minor issues not affecting overall performance and quick recovery.
Sentiment score
7.5
Proper configuration and adherence to documentation ensure SolarWinds NPM's stability, though upgrades occasionally cause issues requiring support.
Stability should relate to whether the platform fails, stops working, or breaks.
The NPM product is stable, particularly when used for simple network monitoring.
 

Room For Improvement

ScienceLogic users seek improvements in reporting, UI, API, integration, observability, performance monitoring, documentation, and proactive notifications.
SolarWinds NPM needs UI enhancements, better integration, responsive support, and more flexibility for improved efficiency and customer satisfaction.
While some other companies have easier APIs, using this solution demands significant expertise.
Integrating observability and APM monitoring into the overall portfolio would be beneficial.
Customers have given feedback about the delayed response times from the technical team.
SolarWinds needs to upscale on observability and add full-fledged observability features, including security features.
 

Setup Cost

ScienceLogic offers negotiable but potentially costly pricing with scalable, tier-based licenses, requiring careful cost management.
SolarWinds NPM offers scalable, valuable monitoring solutions with flexible pricing, starting from $2,000, based on deployment size and modules.
It could be cheaper.
PRTG's package offers all features in one bundle, which is cost-effective.
The solution is considered expensive.
 

Valuable Features

ScienceLogic offers customizable dashboards, integration capabilities, AI mapping, and robust monitoring for effective IT and network management.
SolarWinds NPM provides comprehensive network management with customization, scalability, and real-time monitoring to enhance performance and integration.
The solution excels in three areas: application monitoring, server monitoring, and network performance monitoring.
The CMDB update and the automatic CMDB update are valuable.
SolarWinds NPM has specific modules for monitoring different network capabilities, which provides rich features for carrying out specific tasks.
It provides a detailed overview of the network, which is valuable.
The most valuable feature for us is the database performance analyzer, which we use a lot.
 

Categories and Ranking

ScienceLogic
Ranking in Network Monitoring Software
27th
Ranking in IT Infrastructure Monitoring
23rd
Ranking in Cloud Monitoring Software
19th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
44
Ranking in other categories
Event Monitoring (7th), Unified Communications Monitoring (1st), Server Monitoring (12th), IT Operations Analytics (7th), AIOps (7th)
SolarWinds NPM
Ranking in Network Monitoring Software
4th
Ranking in IT Infrastructure Monitoring
5th
Ranking in Cloud Monitoring Software
6th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
158
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2025, in the Network Monitoring Software category, the mindshare of ScienceLogic is 1.4%, down from 1.5% compared to the previous year. The mindshare of SolarWinds NPM is 4.7%, down from 6.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Michael Wenn - PeerSpot reviewer
Offers comprehensive monitoring and tool consolidation but integration complexity needs improvement
There is room for improvement in the speed of setting up the service and integrating PowerPacks. Although these prebuilt features are great, there is considerable complexity in bringing them together to create a unified dashboard. Even with many good integrations and deep visibility, the implementation takes time, especially when it doesn't involve these integrations. While some other companies have easier APIs, using this solution demands significant expertise. It's challenging for new customers to implement independently. The implementation speed of non-PowerPack or non-out-of-the-box integrations should be improved. Additionally, the AI automation feature is not yet very rich due to resource constraints supporting a wide platform.
MohitKumar - PeerSpot reviewer
High-level, comprehensive, and proactive monitoring in a user-friendly interface
The solution needs to integrate with additional SDN technologies that are part of the hyper market. The solution supports many vendors by default and just included Meraki SDN with the new release, but continued expansion is important. We created a custom method to pair with unsupported vendors but that can produce a lag in performance so future releases should expand SDN support. The solution does a good job of automating features but could expand that even more.
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Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
11%
Manufacturing Company
9%
Government
9%
Educational Organization
57%
Computer Software Company
6%
Manufacturing Company
5%
Financial Services Firm
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ScienceLogic?
The tool is quite easy to deploy, and it offers very good support.
What needs improvement with ScienceLogic?
Integrating observability and APM monitoring into the overall portfolio would be beneficial.
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or kind of devices (network devices, servers, something else). Some tools are better for only network devices while others are better for a cloud monitoring...
What is the best network monitoring software for large enterprises?
We are partners with SolarWinds and we sell a lot of Network management to large enterprises also because of scalability, products like Network Performance Monitor & Netflow Traffic Analyzer ar...
 

Comparisons

 

Also Known As

No data available
Solarwinds Network Performance Monitor, SolarWinds Network Bandwidth Analyzer
 

Overview

 

Sample Customers

Kellogg Company, Booz Allen, Cisco, Red Bull, Fidelus, Telstra, Comcast, CSC, Peak 10, HughesNet, Hosting, Datapipe, US Army, Equinix, Rite Aid, Carbonite, Sybase, Carpathia, AT&T, ePlus, Dimension Data, Virtustream, Boeing, Honeywell
Microsoft, Federal Express, Hewlett-Packard, and MasterCard
Find out what your peers are saying about ScienceLogic vs. SolarWinds NPM and other solutions. Updated: March 2025.
842,296 professionals have used our research since 2012.