We performed a comparison between SolarWinds NPM and ThousandEyes based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"I love the GUI. Almost everything is accessible through the web interface. It is very user-friendly. It is easy to drag and drop resources wherever you want them."
"The benefit of this solution is the reporting. We're able to report on and see our network in a graphical form. We are able to detect when a device is added to a network."
"The most valuable feature of this solution is the monitoring capabilities."
"SolarWinds dashboard is very fast. Also, their interface is very good, it looks very user-friendly. The product allows me to see a summary of the network being monitored at a glance."
"There are a lot of valuable features with SolarWinds NPM. We can receive a lot of detailed data from the monitoring that can use useful for investigations, especially when you are troubleshooting. It is very helpful. Overall it was a very good experience."
"As we look to add more servers to our virtual environment and to understand the impact, the solution allows us to dig into the historical charts related to capacity planning."
"The product is scalable."
"I like the tracking feature to track devices and see where they are connected. This is very practical."
"The company provides excellent service."
"The solution is very easy to use."
"The installation process is not hard at all."
"The solution's initial setup process was straightforward...In terms of ROI, the solution is worth the money."
"It's fairly easy to set up."
"From our perspective, ThousandEyes stands out as an invaluable tool because of its deep and extensive capabilities."
"The most valuable aspect of the solution was the ability to see how the connection quality is between the sites and get an alert if it was turning bad."
"The most valuable features are integration and ease of use."
"The Wi-Fi side needs improvement."
"Currently lacks integration with SMS services."
"My team has had a lot of issues with support."
"Application Performance Monitoring should be included in this solution."
"This product could improve by adding cloud monitoring. I want SolarWinds NPM to do much more integration, and have more involvement in cloud monitoring, like AWS or Google, or Azure. I feel like it requires lots of improvement for cloud monitoring in NPM."
"It would be nice to have a test to check if you can access a particular device via API without installing it and waiting for a poll cycle. You should have the capacity to initiate a test to see if it was reachable and get the results almost immediately."
"In terms of scalability, there is room for improvement. When you start monitoring, if you have so many interfaces and you're trying to monitor them at a faster interval, or a shorter interval, you get to a point where you need to request another node."
"Each model has different features, so clients need to purchase a separate model for SQL monitoring, database monitoring, network traffic analyzer, HTTP traffic, etc. So each feature they need is in a different model, but customers would prefer an all-in-one solution."
"Being able to detect devices that are trying to connect wirelessly would make using this solution much easier."
"There is room for improvement in terms of customization and user-friendliness."
"The guest portal is hard to use."
"I would like the product to offer more agility."
"It's an expensive solution."
"Presently, it lacks the ability to integrate with other Cisco products."
"Once I fully use the tool 100%, I'm sure I would have something to critique, however, for now, I'm happy with it."
"It would be nice if the solution covered other areas like server monitoring."
"ThousandEyes could improve the dashboards by adding more features."
SolarWinds NPM is ranked 4th in Network Monitoring Software with 147 reviews while ThousandEyes is ranked 12th in Network Monitoring Software with 11 reviews. SolarWinds NPM is rated 8.2, while ThousandEyes is rated 8.4. The top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". On the other hand, the top reviewer of ThousandEyes writes "Reliable. simple to set up, and offers fast monitoring capabilities". SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager, Entuity and LogicMonitor, whereas ThousandEyes is most compared with Cisco Secure Network Analytics, Accedian Skylight, Dynatrace, AppDynamics and Fortinet FortiSIEM. See our SolarWinds NPM vs. ThousandEyes report.
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