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Kentik vs ThousandEyes comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
No sentiment score available
Kentik's customer support is praised for responsiveness, expertise, and efficiency, often exceeding users' expectations with proactive problem-solving.
No sentiment score available
 

Room For Improvement

No sentiment score available
Sentiment score
3.9
Kentik users seek improved navigation, simplified API, enhanced features, better integration, pricing, and reduced complexity for effective use.
No sentiment score available
 

Scalability Issues

No sentiment score available
Sentiment score
8.0
Kentik offers impressive scalability and seamless expansion, supporting diverse businesses with custom dashboards and comprehensive data accessibility.
No sentiment score available
 

Stability Issues

No sentiment score available
Sentiment score
7.5
Kentik is highly stable, with minimal disruptions and prompt resolutions to rare issues, ensuring minimal user inconvenience.
No sentiment score available
 

Valuable Features

No sentiment score available
No sentiment score available
Kentik provides SaaS capabilities with advanced analytics and reporting, enhancing network visibility, performance monitoring, and proactive management.
No sentiment score available
 

Categories and Ranking

Juniper Mist Premium Analytics
Sponsored
Ranking in Network Monitoring Software
58th
Average Rating
8.0
Reviews Sentiment
8.2
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Kentik
Ranking in Network Monitoring Software
43rd
Average Rating
9.2
Reviews Sentiment
6.6
Number of Reviews
13
Ranking in other categories
Distributed Denial of Service (DDOS) Protection (21st)
ThousandEyes
Ranking in Network Monitoring Software
9th
Average Rating
8.4
Reviews Sentiment
7.9
Number of Reviews
16
Ranking in other categories
Cloud Monitoring Software (18th)
 

Mindshare comparison

As of November 2024, in the Network Monitoring Software category, the mindshare of Juniper Mist Premium Analytics is 0.4%, up from 0.3% compared to the previous year. The mindshare of Kentik is 0.8%, up from 0.7% compared to the previous year. The mindshare of ThousandEyes is 4.3%, up from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

ALEXANDRE VIANNA - PeerSpot reviewer
Has a single dashboard, but is expensive
We use this solution to manage our mission environment The single dashboard is a valuable feature.  The technical support needs improvement. The initial setup is straightforward. The solution is expensive. I rate the pricing an eight out of ten.  Overall, I rate the solution a seven out of…
Ahmad Mohd Fahmin - PeerSpot reviewer
Makes monitoring of operational efficiency an easy process
If there is any integration, it will apply back to the source of information that was creating the delay, for example, a legacy system or because the network's configuration is not correct. My company has not yet used any AI features of the product, but we do plan to use it in the future. I recommend the tool to others. I rate the tool a nine out of ten.
Satyavrat Nirala - PeerSpot reviewer
Offers user monitoring and Internet insights and include customer journeys
It’s evolving; I feel it needs more holistic integration. It needs more improvement. It’s very good, but the integration can be slightly complicated on different platforms. I used it for a healthcare organization, and the integration was slightly challenging. In future releases, I would like to explore AI capabilities. AI would be more valuable because it works across different cloud and server systems. It looks into issue detection and insight modeling, so that is something I feel will be very helpful in the near future. More AI because of compliance and other challenges, not because of the product challenge. It’s about regulations, and we have HIPAA laws in the US and many different kinds of laws. Because of that, these specific elements and certain units don’t allow the tooling system to be fully utilized. We also support a certain segment of healthcare, which is the army healthcare segment, which is more government-controlled. There are certain restrictions in moving into the cloud. That’s where I thought those elements might need some more improvement. Also, looking into how we’ll be able to use more data visualization. It has it, but it doesn’t give you everything. If you look into the elements of use and so many other elements are there, but the UI/UX also has to be improved a bit, I feel. From a developer’s standpoint, it’s very easy, but from a consultant’s standpoint, there can be more enhancement, like one-click view and one-click report generation. Those things should be more seamless.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
12%
Manufacturing Company
9%
Government
8%
Computer Software Company
20%
Financial Services Firm
11%
Manufacturing Company
9%
Retailer
7%
Computer Software Company
24%
Financial Services Firm
13%
Manufacturing Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Juniper Mist Premium Analytics?
We can manage the entire system across the network and troubleshoot the pain points.
What do you like most about Kentik?
It offers a simple yet powerful feature of classifying applications, going beyond basic statistics.
What needs improvement with Kentik?
Sometimes, the tool has complications, so we must deal with the additional support from the tool's end. We have the L...
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others...
What needs improvement with ThousandEyes?
When I first started using ThousandEyes, I found it challenging to extract useful information due to the numerous opt...
 

Overview

 

Sample Customers

Information Not Available
Pandora, Yelp, Neustar, Box, University of Washington, Zoom, Tata, and Cogent. 
Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
Find out what your peers are saying about Kentik vs. ThousandEyes and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.