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Cisco Provider Connectivity Assurance vs ThousandEyes comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Provider Connectivity...
Ranking in Network Monitoring Software
45th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
24
Ranking in other categories
Application Performance Monitoring (APM) and Observability (41st)
ThousandEyes
Ranking in Network Monitoring Software
8th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
34
Ranking in other categories
Cloud Monitoring Software (8th), Digital Experience Monitoring (DEM) (2nd)
 

Mindshare comparison

As of October 2026, in the Network Monitoring Software category, the mindshare of Cisco Provider Connectivity Assurance is 0.8%, up from 0.7% compared to the previous year. The mindshare of ThousandEyes is 1.6%, down from 3.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
ThousandEyes1.6%
Cisco Provider Connectivity Assurance0.8%
Other97.6%
Network Monitoring Software
 

Featured Reviews

Pifu Lin - PeerSpot reviewer
Senior System Engineer at DYNASAFE TECHNOLOGIES PTE. LTD.
Addresses connectivity issues with real-time monitoring while offering good local support
I had prepared for COC and the client. I work as a vendor for a client using Flow Mount for network performance monitoring. I focus on resolving client-side issues related to Packy Performance and quality use. This involves addressing network device issues, specifically Cisco network devices One…
Siddumanisria Mindi - PeerSpot reviewer
Network engineer at a tech vendor with 10,001+ employees
Monitoring has transformed internet visibility and speeds up resolving external service issues
ThousandEyes needs to specify unit consumption forecasting or scaling testing and deeper app analytics. It needs deeper out-of-the-box Layer 7 code or database-level insights. Additionally, it should unify the GUI with broader Cisco platforms and flatten the learning curve, adding better correlation with local laptop system metrics such as endpoint depth, CPU, RAM, or processes. ThousandEyes isn't designed to be a full-blown SNMP monitoring tool for on-premises infrastructure. While it tracks network paths effectively, it doesn't provide deep local device telemetry such as switch port buffer utilization, fan status, or power supply health. For full internal device monitoring, you'll still need to pair it with traditional tools such as SolarWinds or Cisco Catalyst Center.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Capturing traffic [is very interesting]. Currently, with our configuration, we don't capture the payload of the packets, just the header. But when we want the body, the payload of the packets, we can do a PCAP, and then analyze it within Wireshark."
"For us, the most valuable feature is something called TWAMP that allows for real-time traffic in a way that is 10 times lighter than things like SolarWinds. It's in the sub-milliseconds of accuracy, and you can divide tasks so that you can literally see things like the tagging for Quality of Service. That had been incorrect with the carrier, but there was no way on this planet you'd be able to tell a carrier that they're wrong. I have dozens of scenarios where we found "No, that's not right," and got it resolved instantly."
"If [the problem] is something related to HTTP or VoIP, then I can have a quick look into the protocols, a process which gives me some good ideas..."
"The solution’s UI and single pane of glass is good. The new dashboard is modern with its new design. The look of it is not pretty, but it is efficient, which is good. It is user-friendly; you can find what you need on the interface quickly."
"APM analysis is much faster than traditional root cause analysis of application problems."
"What I like most about Accedian Skylight is that it's a UI application, so using it is easy. I also like that the support for Accedian Skylight is helpful."
"The performance of Accedian Skylight is better than other vendors."
"Performance Vision saves time diagnosing performance problems and anticipates where investment is needed by pointing to the infrastructure limitations."
"For me, all the features are great and make ThousandEyes stand out among other observability products."
"Another best part is that it gives us where the loss is coming from."
"The solution's most valuable feature is the path analyzer, which identifies the node causing the errors."
"ThousandEyes is an excellent product that really provides accurate metrics into network performance as well as the user experience, and I would highly recommend it."
"The installation process is not hard at all."
"The most valuable features of ThousandEyes are the full monitoring capabilities and the ability to identify the exact location of problems in the path between the application and the end-user."
"The company provides excellent service."
"The return on investment is immediate, delivering a 40% to 60% reduction in MTTR by eliminating multi-team war rooms and saving hundreds of engineering hours annually through instant ISP path proof, directly protecting business productivity and SaaS SLA accountability."
 

Cons

"A lower price and more flexible versions will help the product."
"Increase the drive’s capacity to store more data, and maybe switch to a database system similar to 3Big-Data."
"Support for more VoIP systems, Avaya, etc."
"Pricing is a little bit expensive."
"Human resource costs can be high when dealing with connection issues."
"There should be an option to update and upgrade the solution to the new version without having to re-buy it. I have clients switching to other solutions. The old solution is great, but if you change your license to a new one, you have to almost re-buy it completely."
"Some of the Skylight applications are a little newer, and they're still moving through initial revs. There are certain bugs, but nothing is insurmountable... It will just take a little bit of time for their user interface to get a little bit better."
"So scalability, at the moment, is pretty bad for us now, because our modus operandi have totally shifted."
"The guest portal is hard to use."
"It's an expensive solution."
"With ThousandEyes, there are some configuration and metric screens that are not entirely intuitive with ThousandEyes, so they can certainly improve in terms of the usability of certain metric screens."
"It was kind of a beta experience, I would say. It was not fully developed at that time; it looked like an unfinished project with many gaps."
"There is room for improvement in terms of customization and user-friendliness."
"Presently, it lacks the ability to integrate with other Cisco products."
"I feel it needs more holistic integration. It needs more improvement."
"ThousandEyes definitely has differentiators versus the peers in the space, as there are other tools that are a bit more user-friendly to configure, especially around enterprise agents; for example, when upgrades are required, it sometimes needs a complete de-installation and re-installation of a newer version, which leads to a bit of administrative overhead from time to time, but overall, it has been an excellent product."
 

Pricing and Cost Advice

"It provides value and the cost is not huge."
"The price is competitive overall, depending on the type of customer."
"The pricing of Accedian Skylight is really good. The sensors are low cost. Their model to analytics for sensors is by license, endpoint, or session. With the probes for their analytics, if they get deployed virtually, they are free. The licensing is only based on flows. So, you can effectively deploy probes everywhere in your network. Then, if you want to look at a specific type of traffic, you can enter into it with a very low cost license. You can just use things like spam ports, mirrors, TAPs, and aggregators to optimize what sort of traffic you send to these analysis tools. Then, if you want to start looking at more, you can up your licensed as you go. You are not getting forced into expensive appliances or subscription models."
"The pricing is cheaper than other competing products, which is better for our budgets."
"If you look into Riverbed, it's a licensing nightmare. You need to pay for every type of analysis... If you don't look into licensing, Riverbed and SolarWinds are pretty comparable. But if you look into licensing it would not be smart to go for either of them. On the pure, bare-metal basis, it's the same. But when you get the bare metal and a few basic licenses, then you need all those other licenses just to be sure that there's no issue... One of the great things about Skylight is you have them all, and you actually need them all."
"It's not for free, clearly. But on the other hand, it offers very interesting functionality. We pay around €100,000."
"We understand there's a significant cost difference, but have yet to investigate fully."
"The solution was previously well-regarded, but after being acquired by Accedian, the prices have significantly increased. This has made it challenging to sell the product due to its high cost. It is an expensive solution."
"In our company, we incur a yearly expense in our company for the licensing part. I rate the solution's pricing a seven out of ten since it is expensive."
"The solution's pricing is cheap; I rate it a five out of ten."
"The solution is cheap."
"The solution costs several thousand dollars per year."
"It is a quite expensive solution."
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Top Industries

By visitors reading reviews
Outsourcing Company
13%
Construction Company
12%
Comms Service Provider
11%
Financial Services Firm
9%
Financial Services Firm
12%
Manufacturing Company
9%
Healthcare Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise6
Large Enterprise9
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise24
 

Questions from the Community

What needs improvement with Accedian Skylight?
Human resource costs can be high when dealing with connection issues. I require more tools to file and resolve these issues efficiently.
What is your primary use case for Accedian Skylight?
I had prepared for COC and the client. I work as a vendor for a client using Flow Mount for network performance monitoring. I focus on resolving client-side issues related to Packy Performance and ...
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What needs improvement with ThousandEyes?
We face challenges with hybrid and distributed enterprise networks since we use Cisco, but we also have other third party integrations. When it comes to ThousandEyes, it does not show anything when...
What is your primary use case for ThousandEyes?
I have been using ThousandEyes with this company for two years. The main use case is that we would like to get insights into our calls. Currently, we are still in the POC state with ThousandEyes, b...
 

Also Known As

Accedian Skylight, Accedian SkyLIGHT PVX, SkyLIGHT PVX, SecurActive, Performance Vision
No data available
 

Overview

 

Sample Customers

T-Systems, Thomson Reuters, Bordeaux Metropole, CGI, Citadelle Regional Hospital Center, Lorraine Institute of Oncology, Luxembourg Institute of Health, Groupe BPCE, Group S, Splitpoint, Horus-Net, Audatex, Indexis, Province de Liège, EASI, Spie Batignolles, Faymonville
Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
Find out what your peers are saying about Cisco Provider Connectivity Assurance vs. ThousandEyes and other solutions. Updated: September 2026.
915,287 professionals have used our research since 2012.