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Cisco Provider Connectivity Assurance vs ThousandEyes comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Provider Connectivity...
Ranking in Network Monitoring Software
46th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
24
Ranking in other categories
Application Performance Monitoring (APM) and Observability (42nd)
ThousandEyes
Ranking in Network Monitoring Software
8th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
39
Ranking in other categories
Cloud Monitoring Software (8th), Digital Experience Monitoring (DEM) (2nd)
 

Mindshare comparison

As of November 2026, in the Network Monitoring Software category, the mindshare of Cisco Provider Connectivity Assurance is 0.8%, up from 0.8% compared to the previous year. The mindshare of ThousandEyes is 1.6%, down from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
ThousandEyes1.6%
Cisco Provider Connectivity Assurance0.8%
Other97.6%
Network Monitoring Software
 

Featured Reviews

Pifu Lin - PeerSpot reviewer
Senior System Engineer at DYNASAFE TECHNOLOGIES PTE. LTD.
Addresses connectivity issues with real-time monitoring while offering good local support
I had prepared for COC and the client. I work as a vendor for a client using Flow Mount for network performance monitoring. I focus on resolving client-side issues related to Packy Performance and quality use. This involves addressing network device issues, specifically Cisco network devices One…
Siddumanisria Mindi - PeerSpot reviewer
Network engineer at a tech vendor with 10,001+ employees
Monitoring has transformed internet visibility and speeds up resolving external service issues
ThousandEyes needs to specify unit consumption forecasting or scaling testing and deeper app analytics. It needs deeper out-of-the-box Layer 7 code or database-level insights. Additionally, it should unify the GUI with broader Cisco platforms and flatten the learning curve, adding better correlation with local laptop system metrics such as endpoint depth, CPU, RAM, or processes. ThousandEyes isn't designed to be a full-blown SNMP monitoring tool for on-premises infrastructure. While it tracks network paths effectively, it doesn't provide deep local device telemetry such as switch port buffer utilization, fan status, or power supply health. For full internal device monitoring, you'll still need to pair it with traditional tools such as SolarWinds or Cisco Catalyst Center.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For us, the most valuable feature is something called TWAMP that allows for real-time traffic in a way that is 10 times lighter than things like SolarWinds. It's in the sub-milliseconds of accuracy, and you can divide tasks so that you can literally see things like the tagging for Quality of Service. That had been incorrect with the carrier, but there was no way on this planet you'd be able to tell a carrier that they're wrong. I have dozens of scenarios where we found "No, that's not right," and got it resolved instantly."
"It has clearly saved us money."
"What I like most about Accedian Skylight is that it's a UI application, so using it is easy. I also like that the support for Accedian Skylight is helpful."
"It is very stable, has reduced downtime and migration time, and with Skylight we never forget anything."
"This solution has helped to improve the interaction between our network, datacenter, and application teams. I have used other tools, but this tool can pinpoint the root cause of my application or network issue in the majority of the cases. So, it helps different divisions or groups in the IT department to troubleshoot together and get an issue resolved. This tool helps a lot in our day-to-day networking application and IT operations."
"I think the analytics features are okay. My customer also likes the interface, the GUI, because it's easy to operate."
"The response times, with the performance, are really interesting too, where you can see the packet loss."
"It is about finding operational problems. When sites go down, we try to determine who is at fault. While there is not much finger-pointing, the solution is just trying to analyse when there is an outage and where do we start looking to fix it. The very nature of why organization chooses to use the solution is to accelerate the meantime to resolution and find where problems lie to get them rectified as quickly as possible."
"The most valuable aspect of the solution was the ability to see how the connection quality is between the sites and get an alert if it was turning bad."
"ThousandEyes has provided my organization with invaluable network visibility and insights and incredible ease of use."
"We have only had good experiences with support, as they are helpful and responsive, and we are quite happy with the level of attention we get when we have issues."
"ThousandEyes has positively impacted my organization in terms of network monitoring, network performance monitoring, identifying network graphs and latencies, and monitoring network product availability, which has been very beneficial to our company and projects."
"I would advise others looking into using ThousandEyes to consider it one of the best tools for monitoring their network infrastructure."
"The installation process is not hard at all."
"The features I like the most about ThousandEyes are the visualizations that let you see how the call flow went and how many hops it took and everything."
"From our perspective, ThousandEyes stands out as an invaluable tool because of its deep and extensive capabilities."
 

Cons

"The licensing of the virtual pollers is problematic because they are attached to the physical ESX on which they are installed."
"Combination with Avaya switches pose some problems."
"Human resource costs can be high when dealing with connection issues."
"It needs the possibility to export data because it is not easy to see larger data sets, e.g., for one month. It would be interesting to export data into a PDF or dashboard to keep a history of the situation."
"For the PVX, they are in the process of getting the results to export to cloud and SaaS for analytics. They told me that this will happen later this year. Right now, for the most part, I create that data myself."
"There should be an option to update and upgrade the solution to the new version without having to re-buy it. I have clients switching to other solutions. The old solution is great, but if you change your license to a new one, you have to almost re-buy it completely."
"I would like to see some improvements in parts of their synthetic transactions, which includes all the latency, jitter, and throughput. I would like to see some Layer 7 analytics in there. I want to be able to do a DNS request, HTTP GET request, or even SIP call point-to-point or via registration."
"Increase the drive’s capacity to store more data, and maybe switch to a database system similar to 3Big-Data."
"They only offer synthetic requests, so they should create an agent for users that can track your request."
"It was kind of a beta experience, I would say. It was not fully developed at that time; it looked like an unfinished project with many gaps."
"The reason I rate it at a seven rather than a higher score is that it still needs additional maturity."
"ThousandEyes could improve by implementing a similar incident management system like BigPanda or ServiceNow."
"Regarding needed improvements, I think the user interface could be better. It is sometimes a little confusing and should be very user-friendly, including a guide for how alerts are configured to assist first-time users."
"Presently, it lacks the ability to integrate with other Cisco products."
"There is room for improvement in terms of customization and user-friendliness."
"With ThousandEyes, there are some configuration and metric screens that are not entirely intuitive with ThousandEyes, so they can certainly improve in terms of the usability of certain metric screens."
 

Pricing and Cost Advice

"The price is competitive overall, depending on the type of customer."
"It's not for free, clearly. But on the other hand, it offers very interesting functionality. We pay around €100,000."
"We understand there's a significant cost difference, but have yet to investigate fully."
"The pricing is cheaper than other competing products, which is better for our budgets."
"It provides value and the cost is not huge."
"Pricing is a little bit expensive."
"The pricing of Accedian Skylight is really good. The sensors are low cost. Their model to analytics for sensors is by license, endpoint, or session. With the probes for their analytics, if they get deployed virtually, they are free. The licensing is only based on flows. So, you can effectively deploy probes everywhere in your network. Then, if you want to look at a specific type of traffic, you can enter into it with a very low cost license. You can just use things like spam ports, mirrors, TAPs, and aggregators to optimize what sort of traffic you send to these analysis tools. Then, if you want to start looking at more, you can up your licensed as you go. You are not getting forced into expensive appliances or subscription models."
"If you look into Riverbed, it's a licensing nightmare. You need to pay for every type of analysis... If you don't look into licensing, Riverbed and SolarWinds are pretty comparable. But if you look into licensing it would not be smart to go for either of them. On the pure, bare-metal basis, it's the same. But when you get the bare metal and a few basic licenses, then you need all those other licenses just to be sure that there's no issue... One of the great things about Skylight is you have them all, and you actually need them all."
"The solution's pricing is cheap; I rate it a five out of ten."
"The solution costs several thousand dollars per year."
"It is a quite expensive solution."
"In our company, we incur a yearly expense in our company for the licensing part. I rate the solution's pricing a seven out of ten since it is expensive."
"The solution is cheap."
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Comms Service Provider
12%
Construction Company
11%
Manufacturing Company
8%
Financial Services Firm
11%
Manufacturing Company
9%
Healthcare Company
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise6
Large Enterprise9
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise3
Large Enterprise28
 

Questions from the Community

What needs improvement with Accedian Skylight?
Human resource costs can be high when dealing with connection issues. I require more tools to file and resolve these issues efficiently.
What is your primary use case for Accedian Skylight?
I had prepared for COC and the client. I work as a vendor for a client using Flow Mount for network performance monitoring. I focus on resolving client-side issues related to Packy Performance and ...
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What needs improvement with ThousandEyes?
I believe ThousandEyes is working perfectly, but I feel that with more AI integration, it could flag issues with more detailed error information, which would help support engineers immediately pinp...
What is your primary use case for ThousandEyes?
My main use case for ThousandEyes is that it checks our product website, and if it flags that it is unable to log in, it checks for all the components from all the agents, which are from different ...
 

Also Known As

Accedian Skylight, Accedian SkyLIGHT PVX, SkyLIGHT PVX, SecurActive, Performance Vision
No data available
 

Overview

 

Sample Customers

T-Systems, Thomson Reuters, Bordeaux Metropole, CGI, Citadelle Regional Hospital Center, Lorraine Institute of Oncology, Luxembourg Institute of Health, Groupe BPCE, Group S, Splitpoint, Horus-Net, Audatex, Indexis, Province de Liège, EASI, Spie Batignolles, Faymonville
Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
Find out what your peers are saying about Cisco Provider Connectivity Assurance vs. ThousandEyes and other solutions. Updated: November 2026.
921,714 professionals have used our research since 2012.