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Cisco Provider Connectivity Assurance vs ThousandEyes comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Provider Connectivity...
Ranking in Network Monitoring Software
47th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
24
Ranking in other categories
Application Performance Monitoring (APM) and Observability (40th)
ThousandEyes
Ranking in Network Monitoring Software
8th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
26
Ranking in other categories
Cloud Monitoring Software (10th), Digital Experience Monitoring (DEM) (3rd)
 

Mindshare comparison

As of July 2026, in the Network Monitoring Software category, the mindshare of Cisco Provider Connectivity Assurance is 0.7%, down from 0.8% compared to the previous year. The mindshare of ThousandEyes is 1.7%, down from 3.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
ThousandEyes1.7%
Cisco Provider Connectivity Assurance0.7%
Other97.6%
Network Monitoring Software
 

Featured Reviews

Pifu Lin - PeerSpot reviewer
Senior System Engineer at DYNASAFE TECHNOLOGIES PTE. LTD.
Addresses connectivity issues with real-time monitoring while offering good local support
I had prepared for COC and the client. I work as a vendor for a client using Flow Mount for network performance monitoring. I focus on resolving client-side issues related to Packy Performance and quality use. This involves addressing network device issues, specifically Cisco network devices One…
Shreyans Parekh - PeerSpot reviewer
Vice President, Finance and Operations at Fruitist
Proactive monitoring has transformed digital experience and now optimizes application delivery
With ThousandEyes, there are some configuration and metric screens that are not entirely intuitive with ThousandEyes, so they can certainly improve in terms of the usability of certain metric screens. ThousandEyes can also offer deeper traffic insights relative to specific applications, so detailed analytics on application-level traffic would help in better understanding and managing our network resources effectively. I would say that ThousandEyes can also, in terms of providing more extensibility with other observability tools, offer more out-of-the-box integrations with other observability tools so that ThousandEyes can serve as that single source of truth, so that we don't necessarily need to go to other tools to be able to be that one-source dashboard. I think there's a lot that ThousandEyes can continue to improve on there. The issues that I've talked about, including extensibility with other platforms and the improvement of accessing specific metric screens in order to be able to provide for fuller access and more detailed access to network-level metrics would make the platform feel less complicated to navigate. It wouldn't require as many manual integration inputs.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have found this to be a very valuable toolset, and has paid for itself several times over."
"What I like most about Accedian Skylight is that it's a UI application, so using it is easy. I also like that the support for Accedian Skylight is helpful."
"The feature I used to like the most was its ability to decode layer seven protocols, although this is becoming less useful now that encryption is so widespread."
"Thanks to Skylight we have a tool for this kind of investigation and it has reduced our mean time to respond by at least 50 percent."
"Ease of use; can literally diagnose an issue in about four clicks."
"Customer Service: Very good. Technical Support: Excellent and responsive."
"When a remote contact complains about a slow application, we can immediately pinpoint the cause of concern."
"Capturing traffic [is very interesting]. Currently, with our configuration, we don't capture the payload of the packets, just the header. But when we want the body, the payload of the packets, we can do a PCAP, and then analyze it within Wireshark."
"ThousandEyes is an excellent product that really provides accurate metrics into network performance as well as the user experience, and I would highly recommend it."
"The tool's most valuable feature is its scalability. It is a good tool for network admins."
"The most valuable aspect of the solution was the ability to see how the connection quality is between the sites and get an alert if it was turning bad."
"One feature I liked is end-user monitoring."
"Overall, I would rate ThousandEyes nine out of ten."
"The most valuable features are integration and ease of use."
"ThousandEyes has positively impacted my organization by raising the customer experience and positive feedback by over 70% due to the complex situation with local service providers, allowing me to resolve user feedback and issues which enhanced the user experience significantly."
"I think the analysis service that Cisco provides is extremely valuable."
 

Cons

"We have encountered problems with the license that is connected to the hypervisor on which the virtual appliance is deployed."
"The UI interface of Accedian Skylight could improve."
"So scalability, at the moment, is pretty bad for us now, because our modus operandi have totally shifted."
"This solution is expensive compared to some others."
"If you want a new version, you go to the website. The hardest part is finding the link, where is that .bin file? Sometimes it's pretty hidden in a document... it's hidden in the release notes or in another file somewhere. And it's usually not on the first page either."
"Because of the policies in Vietnam, we cannot connect the system to the Accedian cloud. It would be good if Accedian could provide a local cloud. In the next release, I would like them to focus on improving and adding more reporting features. This will help the operations teams."
"For the PVX, they are in the process of getting the results to export to cloud and SaaS for analytics. They told me that this will happen later this year. Right now, for the most part, I create that data myself."
"Combination with Avaya switches pose some problems."
"It's an expensive solution."
"The guest portal is hard to use."
"ThousandEyes can be improved by making the installation procedure less time-consuming and enhancing the interface to be more user-friendly."
"Presently, it lacks the ability to integrate with other Cisco products."
"There is room for improvement in terms of customization and user-friendliness."
"ThousandEyes could be improved by unifying the GUI with the rest of the Cisco products since it remains legacy from its original state when Cisco acquired it."
"More detailed documentation explaining the metrics and the testing mechanisms would be helpful."
"ThousandEyes could improve by implementing a similar incident management system like BigPanda or ServiceNow."
 

Pricing and Cost Advice

"Pricing is a little bit expensive."
"It's not for free, clearly. But on the other hand, it offers very interesting functionality. We pay around €100,000."
"The pricing is cheaper than other competing products, which is better for our budgets."
"We understand there's a significant cost difference, but have yet to investigate fully."
"The solution was previously well-regarded, but after being acquired by Accedian, the prices have significantly increased. This has made it challenging to sell the product due to its high cost. It is an expensive solution."
"If you look into Riverbed, it's a licensing nightmare. You need to pay for every type of analysis... If you don't look into licensing, Riverbed and SolarWinds are pretty comparable. But if you look into licensing it would not be smart to go for either of them. On the pure, bare-metal basis, it's the same. But when you get the bare metal and a few basic licenses, then you need all those other licenses just to be sure that there's no issue... One of the great things about Skylight is you have them all, and you actually need them all."
"It provides value and the cost is not huge."
"The pricing of Accedian Skylight is really good. The sensors are low cost. Their model to analytics for sensors is by license, endpoint, or session. With the probes for their analytics, if they get deployed virtually, they are free. The licensing is only based on flows. So, you can effectively deploy probes everywhere in your network. Then, if you want to look at a specific type of traffic, you can enter into it with a very low cost license. You can just use things like spam ports, mirrors, TAPs, and aggregators to optimize what sort of traffic you send to these analysis tools. Then, if you want to start looking at more, you can up your licensed as you go. You are not getting forced into expensive appliances or subscription models."
"In our company, we incur a yearly expense in our company for the licensing part. I rate the solution's pricing a seven out of ten since it is expensive."
"The solution is cheap."
"The solution costs several thousand dollars per year."
"The solution's pricing is cheap; I rate it a five out of ten."
"It is a quite expensive solution."
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Top Industries

By visitors reading reviews
Construction Company
11%
Manufacturing Company
10%
Financial Services Firm
10%
Comms Service Provider
8%
Financial Services Firm
12%
Healthcare Company
8%
Manufacturing Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise6
Large Enterprise9
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise17
 

Questions from the Community

What needs improvement with Accedian Skylight?
Human resource costs can be high when dealing with connection issues. I require more tools to file and resolve these issues efficiently.
What is your primary use case for Accedian Skylight?
I had prepared for COC and the client. I work as a vendor for a client using Flow Mount for network performance monitoring. I focus on resolving client-side issues related to Packy Performance and ...
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What needs improvement with ThousandEyes?
We face challenges with hybrid and distributed enterprise networks since we use Cisco, but we also have other third party integrations. When it comes to ThousandEyes, it does not show anything when...
What is your primary use case for ThousandEyes?
I have been using ThousandEyes with this company for two years. The main use case is that we would like to get insights into our calls. Currently, we are still in the POC state with ThousandEyes, b...
 

Also Known As

Accedian Skylight, Accedian SkyLIGHT PVX, SkyLIGHT PVX, SecurActive, Performance Vision
No data available
 

Overview

 

Sample Customers

T-Systems, Thomson Reuters, Bordeaux Metropole, CGI, Citadelle Regional Hospital Center, Lorraine Institute of Oncology, Luxembourg Institute of Health, Groupe BPCE, Group S, Splitpoint, Horus-Net, Audatex, Indexis, Province de Liège, EASI, Spie Batignolles, Faymonville
Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
Find out what your peers are saying about Cisco Provider Connectivity Assurance vs. ThousandEyes and other solutions. Updated: June 2026.
904,680 professionals have used our research since 2012.