If [the problem] is something related to HTTP or VoIP, then I can have a quick look into the protocols, a process which gives me some good ideas...
Cisco Provider Connectivity Assurance enables end-to-end performance measurement across cloud data centers, enhancing collaboration among network, data center, and application teams. The TWAMP feature provides real-time traffic monitoring with sub-millisecond accuracy, while deep packet inspection aids in detailed network analysis. Despite its higher cost, it accelerates mean time to resolution and improves operational efficiency. Export options and local cloud compatibility are areas for improvement, particularly for PVX results and compliance with regional policies.