If [the problem] is something related to HTTP or VoIP, then I can have a quick look into the protocols, a process which gives me some good ideas...
Cisco Provider Connectivity Assurance enables analysis of HTTP and VoIP protocols, offering detailed performance insights such as packet loss and real-time traffic monitoring via TWAMP. Despite Accedian Skylight's advanced features, including real-time issue monitoring, users find update access challenging and costs high. License changes can be costly, hindering integration with Accedian cloud in places like Vietnam. Users seek better data export options and face slow queries and high human resource expenses.