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AWS X-Ray vs Cisco Provider Connectivity Assurance comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Users are generally satisfied with AWS support but have limited direct experience with AWS X-Ray support specifically.
No sentiment score available
 

Room For Improvement

Sentiment score
7.0
AWS X-Ray's complex interface and lack of features like anomaly detection and integration hinder user experience and analytical effectiveness.
No sentiment score available
It should also include anomaly detection capabilities, similar to machine learning, and have custom metadata to trace vulnerabilities.
 

Scalability Issues

Sentiment score
8.8
AWS X-Ray is praised for its scalability, seamlessly supporting large-scale applications with ease across diverse organizational needs.
No sentiment score available
 

Setup Cost

No sentiment score available
AWS X-Ray offers scalable pricing with affordability varying by business size, providing discounts for large enterprises and differences for government users.
No sentiment score available
AWS X-Ray is very beneficial, however, it is expensive.
 

Stability Issues

Sentiment score
8.9
AWS X-Ray is highly stable and reliable, with minor offshore issues unrelated to internal bugs or data loss.
No sentiment score available
 

Valuable Features

Sentiment score
8.6
AWS X-Ray offers robust tracing, error tracking, compliance support, performance monitoring, and direct queries for debugging and security insights.
No sentiment score available
The most beneficial feature is that it shows a dashboard for performance intervals, which reveals latencies.
 

Categories and Ranking

AWS X-Ray
Ranking in Application Performance Monitoring (APM) and Observability
14th
Average Rating
7.8
Reviews Sentiment
7.7
Number of Reviews
7
Ranking in other categories
No ranking in other categories
Cisco Provider Connectivity...
Ranking in Application Performance Monitoring (APM) and Observability
33rd
Average Rating
9.0
Reviews Sentiment
7.1
Number of Reviews
23
Ranking in other categories
Network Monitoring Software (39th)
 

Mindshare comparison

As of November 2024, in the Application Performance Monitoring (APM) and Observability category, the mindshare of AWS X-Ray is 3.9%, up from 3.5% compared to the previous year. The mindshare of Cisco Provider Connectivity Assurance is 0.3%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Parth Solanki - PeerSpot reviewer
Saves time, is relatively cheap, and helps find errors
If we get any error, we can go to X-Ray and get all the requests for a certain error in one place. It makes it easy to find the issue in your own product. You can look at logs and error logs and find loopholes. You can do direct queries to get specific requests over the course of a day. It's very good at error reporting and quite fast. You also get a lot of information, including IP addresses, user locations, et cetera.
Sylvain Germe - PeerSpot reviewer
Highly scalable, responsive support, but lacking new features
This solution is geared towards on-premise setups, and would not be useful if the company plans to move to the cloud within the next two years, such as Google Cloud for example. If the goal is to monitor bandwidth at remote sites and identify performance issues because the network is under the control, this solution is useful. However, if a company primarily uses cloud-based servers and does not manage the internet connection of its remote sites, the solution becomes less useful. I rate Accedian Skylight a seven out of ten. I have a positive opinion of the tool, but it can be challenging to set up. It is also limited in its applicability to certain use cases. I am familiar with the engineers behind the solution and have a good impression of them. However, I am not pleased with the fact that the company removed many features and raised prices after it was acquired by Accedian.
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816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
20%
Computer Software Company
17%
Manufacturing Company
9%
Comms Service Provider
5%
Computer Software Company
39%
Financial Services Firm
10%
Government
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about AWS X-Ray?
AWS X-Ray is a strong solution and has a smooth integration process.
What needs improvement with AWS X-Ray?
They can improve how traces are sent to other providers.
What do you like most about Accedian Skylight?
The feature I used to like the most was its ability to decode layer seven protocols, although this is becoming less useful now that encryption is so widespread.
What is your experience regarding pricing and costs for Accedian Skylight?
The solution was previously well-regarded, but after being acquired by Accedian, the prices have significantly increased. This has made it challenging to sell the product due to its high cost. It i...
What needs improvement with Accedian Skylight?
There should be an option to update and upgrade the solution to the new version without having to re-buy it. I have clients switching to other solutions. The old solution is great, but if you chang...
 

Also Known As

No data available
Accedian Skylight, Accedian SkyLIGHT PVX, SkyLIGHT PVX, SecurActive, Performance Vision
 

Learn More

Video not available
 

Overview

 

Sample Customers

COMCAST, ConnectWise, skyscanner, AirAsia, cookpad, cimpress, VTEX, zowdow
T-Systems, Thomson Reuters, Bordeaux Metropole, CGI, Citadelle Regional Hospital Center, Lorraine Institute of Oncology, Luxembourg Institute of Health, Groupe BPCE, Group S, Splitpoint, Horus-Net, Audatex, Indexis, Province de Liège, EASI, Spie Batignolles, Faymonville
Find out what your peers are saying about AWS X-Ray vs. Cisco Provider Connectivity Assurance and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.