Cisco Provider Connectivity Assurance vs NETSCOUT nGeniusONE comparison

Cisco and NETSCOUT are both solutions in the Network Monitoring Software category. Cisco is ranked #36 with an average rating of 8.8, while NETSCOUT is ranked #20 with an average rating of 8.5. Cisco holds a 1.2% mindshare in NMS, compared to NETSCOUT’s 1.8% mindshare. Additionally, 100% of Cisco users are willing to recommend the solution, compared to 93% of NETSCOUT users who would recommend it.

Cisco Provider Connectivity...

Read 24 Cisco Provider Connectivity Assurance reviews

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1,141 Comparison Views

100% willing to recommend

NETSCOUT nGeniusONE

Read 49 NETSCOUT nGeniusONE reviews

2,576 Views
1,788 Comparison Views

93% willing to recommend

Cisco Provider Connectivity...

NETSCOUT nGeniusONE

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Executive SummaryUpdated on Nov 24, 2024

NETSCOUT nGeniusONE and Cisco Provider Connectivity Assurance are enterprise-level network management solutions. While nGeniusONE is noted for superior data visualization, Cisco leads with comprehensive features, better pricing, and user support, which can justify its investment.

Features: NETSCOUT nGeniusONE offers robust reporting, traffic analysis, and dependency mapping. It provides extensive packet inspection and NetFlow traffic analysis, monitoring real-time communication effectively. Features cover voice traffic analysis, latency detection, and insightful dashboards. Cisco Provider Connectivity Assurance delivers effective network management but lacks the depth of packet capture and analysis found in nGeniusONE.

Room for Improvement: NETSCOUT nGeniusONE's complex interface and high cost receive criticism. Enhanced GUI could improve user experience and reduce dependence on specialized staff. Modular pricing is suggested to avoid payment for unused features. Cisco could enhance intuitive configurations and workflow integrations.

Ease of Deployment and Customer Service: NETSCOUT nGeniusONE, deployed on-premises with hybrid options, is known for responsive tech support but requires dedicated staff, affecting ease of deployment. Cisco Provider Connectivity Assurance offers on-premises and cloud compatibility with less complex setups and accessible support, earning higher user satisfaction.

Pricing and ROI: NETSCOUT nGeniusONE's pricing is premium, with reliability and capabilities that offset costs, but not all users make full use of its features. Licensing rigidity can lead to accumulating costs, though ROI is achieved through decreased troubleshooting time. Cisco's competitive pricing offers ROI through quick resolutions and improved customer satisfaction, reinforcing its value proposition.

To learn more, read our detailed Cisco Provider Connectivity Assurance vs. NETSCOUT nGeniusONE Report (Updated: January 2025).

Buyer's Guide

Cisco Provider Connectivity Assurance vs. NETSCOUT nGeniusONE

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cisco Provider Connectivity...

Ranking in Network Monitoring Software

36th

Average Rating

8.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (34th)

NETSCOUT nGeniusONE

Ranking in Network Monitoring Software

20th

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2025, in the Network Monitoring Software category, the mindshare of Cisco Provider Connectivity Assurance is 1.2%, up from 1.0% compared to the previous year. The mindshare of NETSCOUT nGeniusONE is 1.8%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Sylvain Germe

Application and Network Performance Engineer at a tech services company with 1-10 employees

Highly scalable, responsive support, but lacking new features

This solution is geared towards on-premise setups, and would not be useful if the company plans to move to the cloud within the next two years, such as Google Cloud for example. If the goal is to monitor bandwidth at remote sites and identify performance issues because the network is under the control, this solution is useful. However, if a company primarily uses cloud-based servers and does not manage the internet connection of its remote sites, the solution becomes less useful. I rate Accedian Skylight a seven out of ten. I have a positive opinion of the tool, but it can be challenging to set up. It is also limited in its applicability to certain use cases. I am familiar with the engineers behind the solution and have a good impression of them. However, I am not pleased with the fact that the company removed many features and raised prices after it was acquired by Accedian.

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Ruslan Melnyk

Business Unit Manager at BAKOTECH

Useful for network performance monitoring

My manager can explain the use cases attached to the product. I am a unit leader in my company, and I don't sell the product directly to our partners or customers. In my company, I manage certain processes and a team while building, developing, and providing them with a direction for the market. NETSCOUT nGeniusONE is a good solution for network performance monitoring since it is not cloud-based. My company sells NETSCOUT nGeniusONE in eight to ten countries. I think the solution is not good for capacity planning, but it is better to help find problems in applications because not every infrastructure is good at managing working applications. I think it is a solution meant for applications. The tool is useful for solving problems attached to applications. The tool's real-time network monitoring capability was used when the product was more reactive. In our company, if we use real-time monitoring, then we need to deal with raw traffic. In our company, if we don't see any problem in the real-time systems, we have the possibility to rely on the tool since it acts like a time machine for us, which can allow us to get back to the areas of problem and solve them. I recommend the product to those who plan to use it. For many users, it can be a good monitoring system that can be scaled up in the future. I think it is a good product to start with when working systems in an environment. NETSCOUT nGeniusONE is another tool used to manage raw traffic, and I find it to integrate well into our customers' network. I am not using it actively on the system. I use the tool for network packet brokers. I rate the tool a ten out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The ability to measure performance end-to-end across the cloud data center allows us to take corrective action to keep our channels online."

"I always have the Skylight dashboard on one of my screens... Now you can create your own dashboard, specific to an application, specific to a server, or to something else."

"The feature I used to like the most was its ability to decode layer seven protocols, although this is becoming less useful now that encryption is so widespread."

"One valuable feature we have is real-time monitoring for connection issues."

"For us, the most valuable feature is something called TWAMP that allows for real-time traffic in a way that is 10 times lighter than things like SolarWinds. It's in the sub-milliseconds of accuracy, and you can divide tasks so that you can literally see things like the tagging for Quality of Service. That had been incorrect with the carrier, but there was no way on this planet you'd be able to tell a carrier that they're wrong. I have dozens of scenarios where we found "No, that's not right," and got it resolved instantly."

"If [the problem] is something related to HTTP or VoIP, then I can have a quick look into the protocols, a process which gives me some good ideas..."

"The performance of Accedian Skylight is better than other vendors."

"Capturing traffic [is very interesting]. Currently, with our configuration, we don't capture the payload of the packets, just the header. But when we want the body, the payload of the packets, we can do a PCAP, and then analyze it within Wireshark."

More Cisco Provider Connectivity Assurance pros

"It gives me the MOS, latency, and jitter."

"It is an easy-to-scale platform."

"The details it provides are among the most valuable features; the ability to drill down and get to the packet level."

"The support is good."

"The solution helps us get to root cause quickly by using the Media Monitor to help identify QoS mismatches for voice calls on the network."

"Deep packet inspection is a very useful tool as it works in real time and uses serial packet-level analysis."

"Stability-wise, I rate the solution a ten out of ten."

"The most valuable feature of NETSCOUT nGeniusONE is it helps customer to understand what risks are in their network. For example, if a customer has some wrong configurations. It could cost them some critical services to slow down."

More NETSCOUT nGeniusONE pros

Cons

"Human resource costs can be high when dealing with connection issues."

"If you want a new version, you go to the website. The hardest part is finding the link, where is that .bin file? Sometimes it's pretty hidden in a document... it's hidden in the release notes or in another file somewhere. And it's usually not on the first page either."

"It's a bit slow. When I execute a query, something general with a short timeframe that covers one month, for instance, and I do not specify the IP source or IP destination, it can take ages because it has to query the whole database."

"Human resource costs can be high when dealing with connection issues."

"There should be an option to update and upgrade the solution to the new version without having to re-buy it. I have clients switching to other solutions. The old solution is great, but if you change your license to a new one, you have to almost re-buy it completely."

"Because of the policies in Vietnam, we cannot connect the system to the Accedian cloud. It would be good if Accedian could provide a local cloud. In the next release, I would like them to focus on improving and adding more reporting features. This will help the operations teams."

"This solution is expensive compared to some others."

"For the PVX, they are in the process of getting the results to export to cloud and SaaS for analytics. They told me that this will happen later this year. Right now, for the most part, I create that data myself."

More Cisco Provider Connectivity Assurance cons

"I would love to have them reassemble fragmented packets. That would be a very big plus in my book."

"A lot of tools highlight what's going on but they don't actually pinpoint the user experience. It would be good if there were a small message or something highlighting what the user experience is like and any degradation that's actually occurring."

"The product was lacking for awhile when they did the Arbor acquisition. I was waiting to see more security stuff, which they did eventually add, and is now impressive."

"On a network the size of ours, the loading times seem a little extensive, 20 or 30 seconds to load up some graphs."

"nGeniusONE could be improved by reducing the number of bare metal servers required to run it. Currently, you need a separate bare metal server for each of the following: Xfinity, ISNG, nGeniusONE, and CFS. It would be more cost-effective and less complex if all of these functionalities could be combined into a single bare metal server."

"The feature I am looking for is the Arbor technology, especially to run in parallel with our firewall... It's getting there."

"The product is a little complicated."

"Its initial setup process is complicated."

More NETSCOUT nGeniusONE cons

Pricing and Cost Advice

"The pricing is cheaper than other competing products, which is better for our budgets."

"It provides value and the cost is not huge."

"It's not for free, clearly. But on the other hand, it offers very interesting functionality. We pay around €100,000."

"We understand there's a significant cost difference, but have yet to investigate fully."

"If you look into Riverbed, it's a licensing nightmare. You need to pay for every type of analysis... If you don't look into licensing, Riverbed and SolarWinds are pretty comparable. But if you look into licensing it would not be smart to go for either of them. On the pure, bare-metal basis, it's the same. But when you get the bare metal and a few basic licenses, then you need all those other licenses just to be sure that there's no issue... One of the great things about Skylight is you have them all, and you actually need them all."

"The pricing of Accedian Skylight is really good. The sensors are low cost. Their model to analytics for sensors is by license, endpoint, or session. With the probes for their analytics, if they get deployed virtually, they are free. The licensing is only based on flows. So, you can effectively deploy probes everywhere in your network. Then, if you want to look at a specific type of traffic, you can enter into it with a very low cost license. You can just use things like spam ports, mirrors, TAPs, and aggregators to optimize what sort of traffic you send to these analysis tools. Then, if you want to start looking at more, you can up your licensed as you go. You are not getting forced into expensive appliances or subscription models."

"The solution was previously well-regarded, but after being acquired by Accedian, the prices have significantly increased. This has made it challenging to sell the product due to its high cost. It is an expensive solution."

"The price is competitive overall, depending on the type of customer."

More Cisco Provider Connectivity Assurance pricing and cost advice

"Make sure you get the low down on your licensing and understand the licensing requirements before making a purchase, especially when it comes to an upgrade. Make sure that it suits your needs before you commit to it. For example, we purchased ATA at version 6.2.1. At that time, the licensing covered everything we need. NETSCOUT comes out with 6.2.2, stating that in order to upgrade, you had to purchase CyberStream licensing. Now that requires some additional funding from both a capital investment and a maintenance cost. That's something that should have been said, "Well, if you want these additional features, you will need to purchase these CyberStreams." Otherwise, we should be allowed to continue on the basic operations as it is now through the newer releases without being stuck."

"It is a little overall pricey and expensive, but you get what you pay for."

"The price is only for acquisition; it's not a licence."

"The biggest problem we have with this product is the expense."

"Their pricing is very competitive with other solutions... But what I like about NETSCOUT's licensing is that it's shared across all their platforms. They don't create a new licensing scheme for every one of their products. So for nGeniusONE, you buy a certain license level, and it works on all of their products."

"The scalability becomes very expensive quickly."

"Licensing is flexible, it's not tied to anything else. We can easily switch up the licensing piece... Obviously, NETSCOUT is a little bit in the higher range, but it gives you value for money. You get what you pay for."

"Cost is probably the biggest drawback. Compared to some of the newer vendors that have popped up in the space, it's definitely more on the expensive side... [But] it's been able to keep its value, even in the face of the cheaper competition."

More NETSCOUT nGeniusONE pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

40%

Financial Services Firm

10%

Government

Manufacturing Company

Financial Services Firm

17%

Computer Software Company

15%

Manufacturing Company

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Accedian Skylight?

The feature I used to like the most was its ability to decode layer seven protocols, although this is becoming less useful now that encryption is so widespread.

See all answers

What is your experience regarding pricing and costs for Accedian Skylight?

The solution was previously well-regarded, but after being acquired by Accedian, the prices have significantly increased. This has made it challenging to sell the product due to its high cost. It i...

See all answers

What needs improvement with Accedian Skylight?

Human resource costs can be high when dealing with connection issues. I require more tools to file and resolve these issues efficiently.

See all answers

Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?

I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other solutions, Imperva is a great choice.

See all answers

What do you like most about NETSCOUT nGeniusONE?

Stability-wise, I rate the solution a ten out of ten.

See all answers

What is your experience regarding pricing and costs for NETSCOUT nGeniusONE?

The pricing is a bit high yet not overly expensive. The cost depends on the size of the customer, as sizing controls the pricing.

See all answers

Comparisons

ThousandEyes vs Cisco Provider Connectivity Assurance

Compared 46% of the time

SolarWinds NPM vs Cisco Provider Connectivity Assurance

Compared 18% of the time

Dynatrace vs Cisco Provider Connectivity Assurance

Compared 8% of the time

Splunk Enterprise Security vs Cisco Provider Connectivity Assurance

Compared 7% of the time

AppDynamics vs Cisco Provider Connectivity Assurance

Compared 5% of the time

More Cisco Provider Connectivity Assurance Competitors

Dynatrace vs NETSCOUT nGeniusONE

Compared 13% of the time

Gigamon Deep Observability Pipeline vs NETSCOUT nGeniusONE

Compared 10% of the time

ThousandEyes vs NETSCOUT nGeniusONE

Compared 8% of the time

Pico Corvil Analytics vs NETSCOUT nGeniusONE

Compared 6% of the time

LiveAction LiveNX vs NETSCOUT nGeniusONE

Compared 3% of the time

More NETSCOUT nGeniusONE Competitors

Product Reports

Buyer's Guide

Cisco Provider Connectivity Assurance

January 2025

Cisco Provider Connectivity Assurance report

Download Cisco Provider Connectivity Assurance product report

Buyer's Guide

NETSCOUT nGeniusONE

November 2024

Download NETSCOUT nGeniusONE product report

Also Known As

Accedian Skylight, Accedian SkyLIGHT PVX, SkyLIGHT PVX, SecurActive, Performance Vision

NETSCOUT nGenius, nGeniusONE

Learn More

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Cisco

NETSCOUT

Overview

Cisco Provider Connectivity Assurance offers real-time application and network performance monitoring, VPN management, and network diagnostics across multiple sites.

Organizations use Cisco Provider Connectivity Assurance for active and passive monitoring, stress testing, and troubleshooting performance issues. Deployed both on-premise and in the cloud, it supports IT infrastructure, security, and analytics with end-to-end performance measurement across cloud data centers. The modern, intuitive interface features TWAMP for real-time traffic accuracy and standardized reports, along with insightful dashboards for circuit performance, latency, jitter, and throughput monitoring.

What are the most important features?

TWAMP: Provides real-time traffic accuracy and standardized reporting.
Insightful Dashboards: Monitor circuit performance, latency, jitter, and throughput.
Security Integration: Compatible with tools like Splunk for enhanced security.
Application Support: Facilitates comprehensive network performance analysis.

What benefits or ROI should users look for in reviews?

Quick Corrective Actions: Immediate response capabilities for performance issues.
Easy Navigation: User-friendly layouts simplify monitoring and troubleshooting.
Comprehensive Analytics: Advanced tools for in-depth network performance insights.
Cloud and On-Premise Options: Flexible deployment to meet different needs.

In industries like finance and healthcare, Cisco Provider Connectivity Assurance ensures robust performance monitoring and quick diagnostics for VPNs and internet lines. It aids in maintaining the integrity and security of data transference, facilitating active and passive monitoring, stress testing, and performance troubleshooting across geographically dispersed locations, ensuring seamless operation and compliance with industry standards.

The nGenius Real-Time Monitor software provides you with tools to monitor and display information about your network both historically and in real time. The nGenius Real-Time Monitor software allows you to understand your current network usage and to plan for future needs. It also allows you to proactively troubleshoot problem areas in your network.

Sample Customers

T-Systems, Thomson Reuters, Bordeaux Metropole, CGI, Citadelle Regional Hospital Center, Lorraine Institute of Oncology, Luxembourg Institute of Health, Groupe BPCE, Group S, Splitpoint, Horus-Net, Audatex, Indexis, Province de Liège, EASI, Spie Batignolles, Faymonville

Cerner Corporation

Buyer's Guide

Cisco Provider Connectivity Assurance vs. NETSCOUT nGeniusONE

January 2025

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