Try our new research platform with insights from 80,000+ expert users

NETSCOUT nGeniusONE pros and cons

Vendor: NETSCOUT

4.1 out of 5

49 reviews
93% willing to recommend

2,144 followers

Pros & Cons summary

NETSCOUT nGeniusONE facilitates proactive bandwidth management and predictive analysis but requires expertise due to its non-intuitive nature. It provides detailed traffic and application monitoring, enhancing network issue understanding and performance visibility. Despite its scalability for diverse networks, frequent bugs post-upgrades and high costs pose challenges. Setup is complex, and additional security features are desirable to improve capabilities. Its deep packet inspection aids in effective troubleshooting and path analysis.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

NETSCOUT nGeniusONE provides proactive bandwidth capacity management and predictive capabilities, reducing reliance on suppliers.

It enables detailed traffic analysis, including top-talkers, application-specific monitoring, call analysis, and detection of packet loss or high latency.

Low-level packet inspection reduces troubleshooting time by giving insight into communication paths and helps identify security issues in real-time.

The tool offers valuable features such as data threat detection, network analytics, and packet capture, enhancing root cause analysis.

NETSCOUT nGeniusONE is scalable, allowing integration with various platforms, supports interoperability, and aids in understanding network performance and risks.

CONS

NETSCOUT nGeniusONE is not intuitive or simple to use, requiring dedicated experts for management, raising concerns about usability and cost.

Frequent software updates introduce bugs that affect platform stability and traffic data collection.

The initial setup and deployment are complex and time-consuming, demanding significant expertise.

Support services and professional training provided by NETSCOUT are expensive, adding to the overall cost of ownership.

Scalability requires improvement as more bare metal servers are needed, increasing complexity and costs.

NETSCOUT nGeniusONE Pros review quotes

reviewer1414866

Engineer at a tech services company with 51-200 employees

Sep 3, 2020

The quick drill-down views are similar to Wireshark views. Those are quite nice, with the views on how you interpret some of the data. The granularity of how far you can drill down into milliseconds or microseconds is a very nice feature. It actually stores quite a lot of data in its database.

Read full review

DN

Dominic Nazzise

Network Operations Engineer at a government with 10,001+ employees

Dec 5, 2018

Aside from having the logs that are just on the firewall, we're able to get the traffic as it's going in between, throughout our network. It isolates end sources that are having issues, where we don't have any other tools that would be able to go down to an end-user's computer to find out what's going on.

Read full review

BU

Bhuvanesh Uthukuli Subramanian

Architect - Network & Security Tools at Cognizant

Jul 22, 2020

It's a consolidated, single tool that talks to multiple platforms. It's not vendor-proprietary; it's independent. It provides interoperability with different products, whether they are routing products, switching products, wireless, wired, load balancing, or proxy. It works with anything you can name.

Read full review

NETSCOUT nGeniusONE

Free Report: NETSCOUT nGeniusONE Reviews and More

Learn what your peers think about NETSCOUT nGeniusONE. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.

824,127 professionals have used our research since 2012.

reviewer1394490

Manager Network Operations Communication Signals at a transportation company with 10,001+ employees

Jul 26, 2020

We've saved a lot of time in triaging. We have found root cause identities on packet captures and have been able to feed that information back to a specific vendor, because a lot of our technology is emerging. So, we're able to give that feedback to our vendors and have them solve the problems that they need to fix, and they have the evidence to do so.

Read full review

JC

Senior Director of Enterprise IT Operations at a healthcare company with 10,001+ employees

Oct 29, 2018

The biggest benefit is the ability to do low-level packet inspection. When I say packet inspection, I don't mean looking at payload, but just looking at your communication handshakes and the like. It reduces troubleshooting time because you can get a much better view into the communications path between servers, database servers, web servers, and understand what's going on.

Read full review

DG

Network Analyst

Apr 21, 2019

If one of our network pipes is getting plugged up by somebody using too much bandwidth, we can use the NETSCOUT tool to examine and find out what is going on.

Read full review

MO

Data Communications Engineering Manager at a government with 10,001+ employees

Dec 19, 2018

Deep packet inspection is probably the strongest feature.

Read full review

reviewer1070697

Network Engineer at a comms service provider with 10,001+ employees

Aug 5, 2020

The solution transforms packet wire data into real-time data that is actionable. It helps us with faster detection of issues and allows us to create alerts.

Read full review

PD

Prasanna Damodaran

Network Solution Architect at Agilent Technologies, Inc.

Aug 30, 2020

If a lot of traffic from one site is hitting AWS Cloud or the data center, then we want to know which client is utilizing the most bandwidth. We will work with nGeniusONE to troubleshoot the issue.

Read full review

MA

Global Telecom Operations Director at Honeywell International Inc.

Oct 4, 2018

We are using nGeniusONE to run our bandwidth capacity management reports. In the past, we used to be very reactive, we used to depend a lot on suppliers to tell us which sites are our hot sites, meaning, which have high bandwidth utilization. Now we do this in a much more proactive way and we are moving to a more predictive approach in that aspect, thanks to nGeniusONE.

Read full review

Show 10 more reviews (out of 47)

NETSCOUT nGeniusONE Cons review quotes

reviewer1414866

Engineer at a tech services company with 51-200 employees

Sep 3, 2020

They can improve still on the workflows, document their workflows that are commonly used... We don't know some of the workflows yet, and it's not something that you can just read up in the manual. There is some stuff in the help manual and online, but it's to a point where you need to purchase extra training and services from them. You can't just go and read up on it yourself and learn from A to Z...

Read full review

DN

Dominic Nazzise

Network Operations Engineer at a government with 10,001+ employees

Dec 5, 2018

I'd like to see the nGeniusONE, the nGeniusPULSE, and the OptiView, their three separate products, work a little better together, a little more streamlined.

Read full review

BU

Bhuvanesh Uthukuli Subramanian

Architect - Network & Security Tools at Cognizant

Jul 22, 2020

I would like to see improvement in the user experience. It's hard to manage it. We need a dedicated, highly-qualified person, compared to similar tools. Obviously, it's in a higher bracket, salary-wise. That's something the NETSCOUT team needs to focus on. It's a completely niche-skill technology, where we need to have the skills to manage, maintain, and deploy it.

Read full review

NETSCOUT nGeniusONE

Free Report: NETSCOUT nGeniusONE Reviews and More

Learn what your peers think about NETSCOUT nGeniusONE. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.

824,127 professionals have used our research since 2012.

reviewer1394490

Manager Network Operations Communication Signals at a transportation company with 10,001+ employees

Jul 26, 2020

In previous versions, we used to have an icon on the dashboard when the situation analysis would present an alert. It would be nice if that would be made available on the dashboard again. Something that could be customizable to only illuminate on certain applications.

Read full review

JC

Senior Director of Enterprise IT Operations at a healthcare company with 10,001+ employees

Oct 29, 2018

The GUI has gotten better over time but there could be some improvement in how the GUI is built.

Read full review

DG

Network Analyst

Apr 21, 2019

One of the products we use is SolarWinds, and it provides a very cool mapping of an agent from end-to-end. If NETSCOUT could somehow implement that into their design... make it quicker and easier to get those net paths, it would be huge.

Read full review

MO

Data Communications Engineering Manager at a government with 10,001+ employees

Dec 19, 2018

There are so many pieces of their product that integrate with one another that perhaps a recommendation for improvement would be some sort of bigger overview and map to help understand how all their pieces integrate together.

Read full review

reviewer1070697

Network Engineer at a comms service provider with 10,001+ employees

Aug 5, 2020

There was a point in GTP where we were creating services on nodes and after that we wanted to have services on APN. We can't have both... There are some limitations with these types of things. When we would like to use a feature, we have to remove another one.

Read full review

PD

Prasanna Damodaran

Network Solution Architect at Agilent Technologies, Inc.

Aug 30, 2020

Initially, we were having a lot of issues with bugs when using version 6.1.1. There were a lot of problems with the dashboard causing confusion. We worked with our SE and the NETSCOUT engineering team to fix the visibility with the data. There should be a patch release to fix this issue. However, this seems to be working fine for us right now after the 6.2.2 upgrade.

Read full review

MA

Global Telecom Operations Director at Honeywell International Inc.

Oct 4, 2018

It's not intuitive, it's not simple to use. It is probably the only monitoring tool, out of all the ones that I have, that I really need an expert on, an expert from nGenius, a contractor that I have to pay, to manage the tool. And that's because it's simply not easy to use. Netscout needs to focus on making it easier to use.

Read full review

Show 10 more reviews (out of 48)

Product Categories

Product Categories

Network Monitoring Software

Popular Comparisons

Popular Comparisons

Datadog vs NETSCOUT nGeniusONE

Zabbix vs NETSCOUT nGeniusONE

New Relic vs NETSCOUT nGeniusONE

SolarWinds NPM vs NETSCOUT nGeniusONE

PRTG Network Monitor vs NETSCOUT nGeniusONE

Cisco DNA Center vs NETSCOUT nGeniusONE

Cisco Secure Network Analytics vs NETSCOUT nGeniusONE

ThousandEyes vs NETSCOUT nGeniusONE

Nagios XI vs NETSCOUT nGeniusONE

LogicMonitor vs NETSCOUT nGeniusONE

Centreon vs NETSCOUT nGeniusONE

Meraki Dashboard vs NETSCOUT nGeniusONE

IBM SevOne Network Performance Management (NPM) vs NETSCOUT nGeniusONE

WhatsUp Gold vs NETSCOUT nGeniusONE

ManageEngine OpManager vs NETSCOUT nGeniusONE

See all alternatives

Product Categories

Product Categories

Network Monitoring Software

Popular Comparisons

Popular Comparisons

Datadog vs NETSCOUT nGeniusONE

Zabbix vs NETSCOUT nGeniusONE

New Relic vs NETSCOUT nGeniusONE

SolarWinds NPM vs NETSCOUT nGeniusONE

PRTG Network Monitor vs NETSCOUT nGeniusONE

Cisco DNA Center vs NETSCOUT nGeniusONE

Cisco Secure Network Analytics vs NETSCOUT nGeniusONE

ThousandEyes vs NETSCOUT nGeniusONE

Nagios XI vs NETSCOUT nGeniusONE

LogicMonitor vs NETSCOUT nGeniusONE

Centreon vs NETSCOUT nGeniusONE

Meraki Dashboard vs NETSCOUT nGeniusONE

IBM SevOne Network Performance Management (NPM) vs NETSCOUT nGeniusONE

WhatsUp Gold vs NETSCOUT nGeniusONE

ManageEngine OpManager vs NETSCOUT nGeniusONE

See all alternatives

Related questions

405

What Is The Biggest Difference Between NETSCOUT and SolarWinds?

187

When evaluating Network Performance Monitoring, what aspect do you think is the most important to look for?

320

What is the best network monitoring software for large enterprises?

314

What Questions Should I Ask Before Buying a Network Monitoring Tool?

22

UIM OnPrem - SaaS

59

Anyone switching from SolarWinds NPM? What is a good alternative and why?

78

What is the best tool for SQL monitoring in a large enterprise?

316

What tool do you recommend using for VoIP monitoring for a mid-sized enterprise?

13

Should we choose Nagios or PRTG?

101

Which is the best network monitoring tool: Zabbix or Solarwinds? Pros and Cons?