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NETSCOUT nGeniusONE vs PRTG Network Monitor comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
No sentiment score available
NETSCOUT nGeniusONE's support is praised for responsiveness and effectiveness, though some desire more dedicated engineers for efficient resolution.
Sentiment score
6.6
PRTG Network Monitor support receives mixed reviews; while some praise its responsiveness, others cite slow responses and limited contact options.
 

Room For Improvement

No sentiment score available
Sentiment score
3.8
NETSCOUT nGeniusONE needs interface improvements, feature integration, modular pricing, better training, and enhanced security for user efficiency.
Sentiment score
3.9
PRTG Network Monitor needs improvements in customization, flexibility, support, integration, scalability, and mobile app performance, with costly licensing.
 

Scalability Issues

No sentiment score available
Sentiment score
8.5
NETSCOUT nGeniusONE is praised for scalability, especially in virtual/cloud environments, despite hardware and budget challenges.
Sentiment score
8.0
PRTG Network Monitor scales efficiently for medium to large enterprises with strong remote monitoring but may strain larger implementations.
 

Stability Issues

No sentiment score available
Sentiment score
8.4
NETSCOUT nGeniusONE is generally stable, with minor configuration issues, occasional crashes, but receives high reliability satisfaction ratings.
Sentiment score
6.9
PRTG Network Monitor is stable and reliable, with minor issues related to hardware limits and occasional web interface concerns.
 

Valuable Features

No sentiment score available
Sentiment score
8.2
NETSCOUT nGeniusONE provides comprehensive traffic analysis, real-time insights, and interoperability, offering a unified view for effective problem-solving.
Sentiment score
8.4
PRTG Network Monitor offers scalability, ease of use, real-time monitoring, robust alerts, and compatibility with diverse technologies.
 

Setup Cost

No sentiment score available
No sentiment score available
Sentiment score
6.4
PRTG Network Monitor offers scalable, cost-effective solutions, but recent subscription changes raise concerns about affordability for small businesses.
 

Categories and Ranking

Juniper Mist Premium Analytics
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Ranking in Network Monitoring Software
58th
Average Rating
8.0
Reviews Sentiment
8.2
Number of Reviews
2
Ranking in other categories
No ranking in other categories
NETSCOUT nGeniusONE
Ranking in Network Monitoring Software
23rd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
47
Ranking in other categories
No ranking in other categories
PRTG Network Monitor
Ranking in Network Monitoring Software
5th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
99
Ranking in other categories
IT Infrastructure Monitoring (6th), Cloud Monitoring Software (8th)
 

Mindshare comparison

As of November 2024, in the Network Monitoring Software category, the mindshare of Juniper Mist Premium Analytics is 0.4%, up from 0.3% compared to the previous year. The mindshare of NETSCOUT nGeniusONE is 1.7%, up from 1.5% compared to the previous year. The mindshare of PRTG Network Monitor is 4.3%, down from 5.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

ALEXANDRE VIANNA - PeerSpot reviewer
Has a single dashboard, but is expensive
We use this solution to manage our mission environment The single dashboard is a valuable feature.  The technical support needs improvement. The initial setup is straightforward. The solution is expensive. I rate the pricing an eight out of ten.  Overall, I rate the solution a seven out of…
Ruslan Melnyk - PeerSpot reviewer
Useful for network performance monitoring
My manager can explain the use cases attached to the product. I am a unit leader in my company, and I don't sell the product directly to our partners or customers. In my company, I manage certain processes and a team while building, developing, and providing them with a direction for the market. NETSCOUT nGeniusONE is a good solution for network performance monitoring since it is not cloud-based. My company sells NETSCOUT nGeniusONE in eight to ten countries. I think the solution is not good for capacity planning, but it is better to help find problems in applications because not every infrastructure is good at managing working applications. I think it is a solution meant for applications. The tool is useful for solving problems attached to applications. The tool's real-time network monitoring capability was used when the product was more reactive. In our company, if we use real-time monitoring, then we need to deal with raw traffic. In our company, if we don't see any problem in the real-time systems, we have the possibility to rely on the tool since it acts like a time machine for us, which can allow us to get back to the areas of problem and solve them. I recommend the product to those who plan to use it. For many users, it can be a good monitoring system that can be scaled up in the future. I think it is a good product to start with when working systems in an environment. NETSCOUT nGeniusONE is another tool used to manage raw traffic, and I find it to integrate well into our customers' network. I am not using it actively on the system. I use the tool for network packet brokers. I rate the tool a ten out of ten.
Noman-Saleem - PeerSpot reviewer
Detects suden changes but significant pricing concerns affect the effectiveness of network traffic troubleshooting
We use PRTG Network Monitor for monitoring traffic on interfaces and the behavior of network traffic. If there are sudden changes in traffic or any configuration issues, we can sort them out using PRTG. It's very helpful for troubleshooting and monitoring traffic utilization on our interfaces…
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816,406 professionals have used our research since 2012.
 

Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
12%
Manufacturing Company
9%
Government
8%
Financial Services Firm
17%
Computer Software Company
15%
Manufacturing Company
10%
Government
8%
Educational Organization
53%
Computer Software Company
8%
Government
5%
Financial Services Firm
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Juniper Mist Premium Analytics?
We can manage the entire system across the network and troubleshoot the pain points.
Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?
I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other soluti...
What do you like most about NETSCOUT nGeniusONE?
Stability-wise, I rate the solution a ten out of ten.
What is your experience regarding pricing and costs for NETSCOUT nGeniusONE?
There is a need to make yearly payments towards the licensing charges attached to the product. The product may come a...
What is the best network monitoring software for large enterprises?
PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it a...
What do you like most about PRTG Network Monitor?
The tool is integrated with our email for the alerts.
What is your experience regarding pricing and costs for PRTG Network Monitor?
The pricing is harshly increased, from $4,000 last year to $99,000 now, with no additional features added. This is un...
 

Also Known As

No data available
NETSCOUT nGenius, nGeniusONE
No data available
 

Overview

 

Sample Customers

Information Not Available
Cerner Corporation
Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank
Find out what your peers are saying about NETSCOUT nGeniusONE vs. PRTG Network Monitor and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.