NETSCOUT nGeniusONE vs PRTG Network Monitor comparison

NETSCOUT and Paessler GmbH are both solutions in the Network Monitoring Software category. NETSCOUT is ranked #29 with an average rating of 8.7, while Paessler GmbH is ranked #5 with an average rating of 8.4. NETSCOUT holds a 1.2% mindshare in NMS, compared to Paessler GmbH’s 3.3% mindshare. Additionally, 94% of NETSCOUT users are willing to recommend the solution, compared to 92% of Paessler GmbH users who would recommend it.

NETSCOUT nGeniusONE

Read 51 NETSCOUT nGeniusONE reviews

3,630 Views
2,650 Comparison Views

94% willing to recommend

PRTG Network Monitor

Read 112 PRTG Network Monitor reviews

9,185 Views
6,338 Comparison Views

92% willing to recommend

NETSCOUT nGeniusONE

PRTG Network Monitor

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 28, 2025

NETSCOUT nGeniusONE and PRTG Network Monitor are major players in the network monitoring tools category. NETSCOUT appears to have the upper hand in detailed traffic analysis and packet inspection, while PRTG provides an advantage in user-friendliness and ease of deployment.

Features: NETSCOUT nGeniusONE provides robust capabilities in detailed traffic analysis, application-layer visibility, and deep packet inspection that allow for comprehensive insights into network performance. It excels in handling voice traffic and offers real-time communication monitoring. PRTG Network Monitor is designed for ease of setup and operation, supporting a wide array of sensors. It provides proactive monitoring, detailed alerting, and intuitive dashboards that enhance user experience and facilitate rapid issue identification.

Room for Improvement: NETSCOUT nGeniusONE would benefit from design simplification, reducing the need for expert support. Users express a desire for more virtual deployment options and clearer licensing. PRTG Network Monitor's desktop app could use enhancements and broader integration options with cloud solutions. It also needs stronger application monitoring capabilities and better scalability in graphical interfaces for larger environments.

Ease of Deployment and Customer Service: NETSCOUT nGeniusONE is typically deployed on-premises, often requiring specialist support due to complexity. Its customer service is dependable but may involve high costs for dedicated assistance. PRTG Network Monitor is known for its simpler deployment process, which can be managed without specialized help, thanks to its pre-configured sensors. It offers accessible support with minimal investment in on-site services.

Pricing and ROI: NETSCOUT nGeniusONE is priced at a higher end with a complex licensing model, which may lead to overpayment if full features aren't utilized. However, it promises a high ROI through efficiency improvements. PRTG Network Monitor is more budget-friendly, offering flexible licensing and cost-effectiveness in smaller deployments. Costs can increase with scale but users report favorable ROI thanks to effective issue resolution.

To learn more, read our detailed NETSCOUT nGeniusONE vs. PRTG Network Monitor Report (Updated: December 2025).

Buyer's Guide

NETSCOUT nGeniusONE vs. PRTG Network Monitor

December 2025

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Helped 879,927 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

7.0

NETSCOUT nGeniusONE boosts productivity by speeding up troubleshooting, enhancing network visibility, reducing downtime, and improving customer satisfaction.

Sentiment score

6.6

PRTG Network Monitor provides cost-effective returns by enhancing efficiency, reducing downtime, and minimizing staffing needs through proactive monitoring.

No quotes available

For more quotes and insights, download the NETSCOUT nGeniusONE report

It provides accurate data for utilization, allowing us to monitor and optimize our investments in WAN connection capacity.

Mahmoud Abd El-Rasol

Network Manager at a financial services firm with 1,001-5,000 employees

After introducing PRTG Network Monitor, we have saved time, and it's easy for everybody to monitor everything.

reviewer2759802

Architect at a consultancy with 1-10 employees

The implementation reduced our employee resources from 20-25 to 5-6 employees.

Madhan Cs

Senior consultant at Cambridge Institute of Technology

For more quotes and insights, download the PRTG Network Monitor report

Customer Service

Sentiment score

5.9

NETSCOUT nGeniusONE's customer service is competent but varies by tier; onsite support is valued despite high costs and limited resources.

Sentiment score

6.7

PRTG Network Monitor support is generally effective, but time zone issues and complex queries can delay responses.

They need to work on their response time and overall competence.

Mohammed Hassan

Regional Director at iSecureMind

The distributor's support is rated an eight out of ten, indicating room for improvement in SLA handling.

reviewer2598618

System Integrator at a construction company with 11-50 employees

I am actually happy with technical support from NETSCOUT.

EdwardShim

General Manager at MOCOMSYS

For more quotes and insights, download the NETSCOUT nGeniusONE report

They resolve our queries 24/7.

madhan kumar hs

software engineer at Capgemini

The setup process is well-documented, making it easy to deploy.

Tochukwu Uzomba

Solutions Architect at Boch Systems Company Limited

Tutorials are available so I can manage any issue with PRTG Network Monitor easily.

SikanderAli

IT Infrastructure Engineer at Atlas

For more quotes and insights, download the PRTG Network Monitor report

Scalability Issues

Sentiment score

8.0

NETSCOUT nGeniusONE is scalable, with strengths in virtual expansion but limited by hardware restrictions for some users.

Sentiment score

7.4

PRTG Network Monitor is scalable and flexible for varying deployments but requires extra licenses and hardware for growth.

The solution is highly scalable and accommodates the growth needs effectively.

reviewer2598618

System Integrator at a construction company with 11-50 employees

It is not similar to software solutions Datadog or Dynatrace where they can easily add agents without problems.

EdwardShim

General Manager at MOCOMSYS

For more quotes and insights, download the NETSCOUT nGeniusONE report

On a scale of one to ten, scalability is rated as 9.5.

Tochukwu Uzomba

Solutions Architect at Boch Systems Company Limited

PRTG Network Monitor has the ability to scale and add new devices.

SikanderAli

IT Infrastructure Engineer at Atlas

You can install them in each network, even if they are not connected, and it works.

Petr Pouzar

IT Consultant at M-COM s.r.o

For more quotes and insights, download the PRTG Network Monitor report

Stability Issues

Sentiment score

8.1

NETSCOUT nGeniusONE is stable and robust, with rare upgrade issues and strong support, earning high user satisfaction.

Sentiment score

7.9

PRTG Network Monitor is highly stable with reliable performance, minimal downtime, and robust updates, despite minor external issues.

Datadog is more stable than NETSCOUT nGeniusONE, being a SaaS-based solution compared to on-prem solutions like NETSCOUT.

Mohammed Hassan

Regional Director at iSecureMind

I rate the stability of NETSCOUT nGeniusONE as ten out of ten since we have not experienced any escalations or downtime issues from the end user's side.

reviewer2598618

System Integrator at a construction company with 11-50 employees

Customers are more sensitive about NETSCOUT nGeniusONE's upgrades because it has hardware.

EdwardShim

General Manager at MOCOMSYS

For more quotes and insights, download the NETSCOUT nGeniusONE report

We haven't needed vendor support for the last three years, which demonstrates the product's stability.

Mahmoud Abd El-Rasol

Network Manager at a financial services firm with 1,001-5,000 employees

PRTG Network Monitor is stable in my experience, and I have not encountered issues with crashes or downtime.

Megha Pawar

Associates at Mphasis

PRTG Network Monitor is very stable and requires low maintenance.

ShubhamBharti

Software Engineer at Asahi Beverages

For more quotes and insights, download the PRTG Network Monitor report

Room For Improvement

NETSCOUT nGeniusONE requires interface improvements, better integration, cost reduction, and enhanced features to increase appeal and competitiveness.

PRTG Network Monitor needs improvements in customization, performance, support, integration, analytics, and cost-efficiency for enhanced usability and flexibility.

Customers want to have service assurance, including NPM and APM, from one vendor.

Mohammed Hassan

Regional Director at iSecureMind

It would be beneficial to see more AI capabilities included in nGeniusONE to further streamline processes.

reviewer2598618

System Integrator at a construction company with 11-50 employees

Many big companies Samsung and Hyundai try to build their own monitoring solutions using open-source tools and their own engineers, though it has not been successful.

EdwardShim

General Manager at MOCOMSYS

For more quotes and insights, download the NETSCOUT nGeniusONE report

The initial auto-discovery added too many unnecessary sensors, so auto-discovery should only take the necessary sensors into consideration.

Madhan Cs

Senior consultant at Cambridge Institute of Technology

They need to improve application performance monitoring, error tracing mechanisms, and log management.

Tochukwu Uzomba

Solutions Architect at Boch Systems Company Limited

PRTG Network Monitor should provide syslog monitoring since it is not available at this time.

SikanderAli

IT Infrastructure Engineer at Atlas

For more quotes and insights, download the PRTG Network Monitor report

Setup Cost

NETSCOUT nGeniusONE is costly but offers reliable value and flexibility, necessitating careful budgeting for its comprehensive functionality.

PRTG Network Monitor is cost-effective for enterprises, but costs may rise; offers flexible licensing with annual support.

The cost depends on the size of the customer, as sizing controls the pricing.

Mohammed Hassan

Regional Director at iSecureMind

Regarding its high price, I give NETSCOUT nGeniusONE a seven.

Hasan Toffaha

Newwork And Collaboration Supervisor at Nafeza

For more quotes and insights, download the NETSCOUT nGeniusONE report

The licensing part is a recurring license for every year, which is very affordable, making PRTG Network Monitor budget-friendly.

madhan kumar hs

software engineer at Capgemini

Pricing is by the number of devices, not by sensor.

Tochukwu Uzomba

Solutions Architect at Boch Systems Company Limited

The prices are very high for PRTG Network Monitor.

SikanderAli

IT Infrastructure Engineer at Atlas

For more quotes and insights, download the PRTG Network Monitor report

Valuable Features

NETSCOUT nGeniusONE offers real-time traffic intelligence, simplified visibility, and efficient network performance analysis with user-friendly dashboards.

PRTG Network Monitor is valued for its rapid deployment, intuitive interface, scalability, reliability, and comprehensive monitoring features.

The capability of real-time traffic intelligence is also very useful because it allows for the comparison between real-time and historical packet levels.

Mohammed Hassan

Regional Director at iSecureMind

Their analysis capability actually surpasses other APM solutions, which is why customers love it.

EdwardShim

General Manager at MOCOMSYS

The real-time insights that NETSCOUT nGeniusONE provides are very helpful.

Hasan Toffaha

Newwork And Collaboration Supervisor at Nafeza

For more quotes and insights, download the NETSCOUT nGeniusONE report

PRTG Network Monitor already provided me with 100 free sensors, which is enough for my network monitoring.

SikanderAli

IT Infrastructure Engineer at Atlas

PRTG Network Monitor has a good dashboard that shows each and every piece of information, so we can easily find out what is happening with the systems.

reviewer2759802

Architect at a consultancy with 1-10 employees

These reports help me in my day-to-day work, and I rely on them because they provide proof during escalation, with exact downtime logs and related information.

Chandhan P

Software engineer at Bosch

For more quotes and insights, download the PRTG Network Monitor report

Categories and Ranking

NETSCOUT nGeniusONE

Ranking in Network Monitoring Software

29th

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

PRTG Network Monitor

Ranking in Network Monitoring Software

5th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

112

Ranking in other categories

IT Infrastructure Monitoring (4th), Cloud Monitoring Software (9th)

Mindshare comparison

As of January 2026, in the Network Monitoring Software category, the mindshare of NETSCOUT nGeniusONE is 1.2%, down from 1.6% compared to the previous year. The mindshare of PRTG Network Monitor is 3.3%, down from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
PRTG Network Monitor	3.3%
NETSCOUT nGeniusONE	1.2%
Other	95.5%

Network Monitoring Software

Featured Reviews

EdwardShim

General Manager at MOCOMSYS

Offers detailed network monitoring but requires improvement in deployment complexity and pricing

The price is really high, making it difficult for many financial companies to purchase immediately; it will take time for them to afford any budget for the purchase. The traffic data correlation feature's effectiveness with performance issues for clients remains uncertain as there are questions that need to be addressed through engineers regarding how many customers are actually using it. Regarding pricing and value for money, while the solution has the potential to save time and money for clients in the long term, monitoring solutions for performance management or network monitoring do not cause immediate damage to a company. It could lead to damage over time, but financial and management teams typically cannot see the immediate crisis. This is why many big companies Samsung and Hyundai try to build their own monitoring solutions using open-source tools and their own engineers, though it has not been successful.

Read full review

madhan kumar hs

software engineer at Capgemini

Alerting precision has reduced incident response times and improved department-level network visibility

The auto-pause sensor during the maintenance window is good without any false alerts, and it prevents me from getting flooded with alerts during planned maintenance, helping department heads understand their own network usage better. It has reduced incident response time by giving clearer ownership of each alert, ensuring alerts go to the proper recipient. SNMP testers and auto-pause are among the best features of PRTG Network Monitor, which is particularly useful for different departments such as HR and finance, where alerts can be filtered accordingly. The alerting features and dashboard of PRTG Network Monitor are very helpful, especially in our industry. However, the dashboard can look cluttered on smaller screens, which is one negative aspect. PRTG Network Monitor has impacted us positively; we have stopped getting flooded with alerts during planned maintenance or unplanned outages. Compared to others, this gives specific alerts very quickly and helps department heads understand their own network usage better, thus reducing incident response time so that each alert has clear ownership.

Read full review

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

Read full review

Top Industries

By visitors reading reviews

Computer Software Company

11%

Financial Services Firm

11%

Manufacturing Company

10%

Government

Computer Software Company

11%

Financial Services Firm

Comms Service Provider

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	5
Large Enterprise	37

By reviewers
Company Size	Count
Small Business	59
Midsize Enterprise	19
Large Enterprise	47

Questions from the Community

Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?

I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other solutions, Imperva is a great choice.

See all answers

What do you like most about NETSCOUT nGeniusONE?

Stability-wise, I rate the solution a ten out of ten.

See all answers

What is your experience regarding pricing and costs for NETSCOUT nGeniusONE?

Regarding its high price, I give NETSCOUT nGeniusONE a seven.

See all answers

What is the best network monitoring software for large enterprises?

PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device an...

See all answers

What do you like most about PRTG Network Monitor?

The tool is integrated with our email for the alerts.

See all answers

What is your experience regarding pricing and costs for PRTG Network Monitor?

The pricing was higher at the beginning, but the recurring licensing cost is affordable and reasonable. Overall, the pricing, setup cost, and licensing is fair for our industry. They have quoted us...

See all answers

Comparisons

SolarWinds NPM vs NETSCOUT nGeniusONE

Compared 10% of the time

Dynatrace vs NETSCOUT nGeniusONE

Compared 8% of the time

ThousandEyes vs NETSCOUT nGeniusONE

Compared 8% of the time

Gigamon Deep Observability Pipeline vs NETSCOUT nGeniusONE

Compared 7% of the time

Ixia Hawkeye vs NETSCOUT nGeniusONE

Compared 3% of the time

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Zabbix vs PRTG Network Monitor

Compared 7% of the time

Centreon vs PRTG Network Monitor

Compared 5% of the time

SolarWinds NPM vs PRTG Network Monitor

Compared 4% of the time

Checkmk vs PRTG Network Monitor

Compared 4% of the time

PRTG Enterprise Monitor vs PRTG Network Monitor

Compared 3% of the time

More PRTG Network Monitor Competitors

Product Reports

Buyer's Guide

NETSCOUT nGeniusONE

December 2025

Download NETSCOUT nGeniusONE product report

Buyer's Guide

PRTG Network Monitor

December 2025

Download PRTG Network Monitor product report

Also Known As

NETSCOUT nGenius, nGeniusONE

No data available

Overview

The nGenius Real-Time Monitor software provides you with tools to monitor and display information about your network both historically and in real time. The nGenius Real-Time Monitor software allows you to understand your current network usage and to plan for future needs. It also allows you to proactively troubleshoot problem areas in your network.

NETSCOUT

PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.

To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.

Paessler GmbH

Sample Customers

Cerner Corporation

Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank

Buyer's Guide

NETSCOUT nGeniusONE vs. PRTG Network Monitor

December 2025

Free Report: NETSCOUT nGeniusONE vs. PRTG Network Monitor

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