WhatsUp Gold and PRTG Network Monitor are competing products in the network monitoring category. WhatsUp Gold is preferred for its simplicity in deployment and high customer satisfaction, whereas PRTG Network Monitor has the upper hand with its extensive features suitable for comprehensive monitoring needs.
Features: WhatsUp Gold offers intuitive navigation, real-time alerts, and efficient network mapping. PRTG Network Monitor provides extensive sensors, customizable dashboards, and advanced reporting capabilities.
Room for Improvement: WhatsUp Gold could improve with more advanced reporting, a wider range of integrations, and enhanced mobile app functionality. PRTG Network Monitor might benefit from simpler onboarding, a smoother UI, and reduced complexity for small-scale networks.
Ease of Deployment and Customer Service: WhatsUp Gold is noted for its straightforward installation process and responsive customer support that facilitate quick implementation. PRTG tends to have a steeper learning curve but compensates this with thorough onboarding resources to alleviate initial setup challenges.
Pricing and ROI: WhatsUp Gold offers competitive pricing, making it cost-effective for small to medium-sized businesses. PRTG Network Monitor, although pricier, promises a higher return on investment over time for larger enterprises due to its extensive features. WhatsUp Gold appeals to budget-conscious setups while PRTG is ideal for businesses seeking long-term gains through detailed monitoring.
The setup process is well-documented, making it easy to deploy.
Our local support team provides excellent service.
On a scale of one to ten, scalability is rated as 9.5.
WhatsApp Gold is scalable as it has an auto-discovery feature that easily allows the addition of new devices to the network.
They need to improve application performance monitoring, error tracing mechanisms, and log management.
Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be beneficial.
Pricing is by the number of devices, not by sensor.
The licensing is based on devices, providing better cost-effectiveness than setups with more complex calculations.
The pricing is affordable compared to SolarWinds.
The most valuable feature is the auto-discovery function.
PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.
To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.
Explore and manage your entire network infrastructure effortlessly with WhatsUp Gold's robust layer 2/3 discovery, creating a detailed interactive map from the edge to the cloud. Monitor devices, wireless controllers, servers, virtual machines, applications, and traffic flows across various environments. Real-time alerts ensure optimal performance, allowing you to meet or exceed SLAs. The platform offers customizable maps, dashboards, and alerts for easy network management. Quickly resolve issues with intuitive workflows, reducing Mean Time to Resolution (MTTR). WhatsUp Gold's integrated log management provides easy visibility and control of device log data, allowing monitoring, filtering, searching, and alerting on syslogs or Windows logs. Archive logs to comply with regulatory requirements and preserve historical data, all through a user-friendly interface. Streamline network monitoring and issue resolution with WhatsUp Gold, making network management efficient and hassle-free.
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