PRTG Network Monitor vs WhatsUp Gold comparison

Paessler GmbH and Progress Software are both solutions in the Network Monitoring Software category. Paessler GmbH is ranked #5 with an average rating of 7.6, while Progress Software is ranked #32 with an average rating of 8.7. Paessler GmbH holds a 4.2% mindshare in NMS, compared to Progress Software’s 1.3% mindshare. Additionally, 91% of Paessler GmbH users are willing to recommend the solution, compared to 85% of Progress Software users who would recommend it.

PRTG Network Monitor

Read 101 PRTG Network Monitor reviews

8,114 Views
5,456 Comparison Views

91% willing to recommend

WhatsUp Gold

Read 24 WhatsUp Gold reviews

1,960 Views
1,576 Comparison Views

85% willing to recommend

PRTG Network Monitor

WhatsUp Gold

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 24, 2024

WhatsUp Gold and PRTG Network Monitor are competing products in the network monitoring category. WhatsUp Gold is preferred for its simplicity in deployment and high customer satisfaction, whereas PRTG Network Monitor has the upper hand with its extensive features suitable for comprehensive monitoring needs.

Features: WhatsUp Gold offers intuitive navigation, real-time alerts, and efficient network mapping. PRTG Network Monitor provides extensive sensors, customizable dashboards, and advanced reporting capabilities.

Room for Improvement: WhatsUp Gold could improve with more advanced reporting, a wider range of integrations, and enhanced mobile app functionality. PRTG Network Monitor might benefit from simpler onboarding, a smoother UI, and reduced complexity for small-scale networks.

Ease of Deployment and Customer Service: WhatsUp Gold is noted for its straightforward installation process and responsive customer support that facilitate quick implementation. PRTG tends to have a steeper learning curve but compensates this with thorough onboarding resources to alleviate initial setup challenges.

Pricing and ROI: WhatsUp Gold offers competitive pricing, making it cost-effective for small to medium-sized businesses. PRTG Network Monitor, although pricier, promises a higher return on investment over time for larger enterprises due to its extensive features. WhatsUp Gold appeals to budget-conscious setups while PRTG is ideal for businesses seeking long-term gains through detailed monitoring.

To learn more, read our detailed PRTG Network Monitor vs. WhatsUp Gold Report (Updated: January 2025).

Buyer's Guide

PRTG Network Monitor vs. WhatsUp Gold

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

PRTG Network Monitor

Ranking in Network Monitoring Software

5th

Ranking in IT Infrastructure Monitoring

6th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

101

Ranking in other categories

Cloud Monitoring Software (8th)

WhatsUp Gold

Ranking in Network Monitoring Software

32nd

Ranking in IT Infrastructure Monitoring

31st

Average Rating

7.8

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (30th), Server Monitoring (13th)

Mindshare comparison

As of January 2025, in the Network Monitoring Software category, the mindshare of PRTG Network Monitor is 4.2%, down from 5.4% compared to the previous year. The mindshare of WhatsUp Gold is 1.3%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Tochukwu Uzomba

Solutions Architect at Boch Systems Company Limited

Efficiently monitor networks across regions with seamless setup and robust feature set

PRTG Network Monitor is easy to set up. Within a few minutes, it is operational. It is an all-in-one monitoring solution without extra costs. For example, we set it up for an insurance company with branches across Africa. We are able to monitor from Lagos without installing anything in the branches, using the agentless feature. We just put in the IP address and the parameter, and we monitor from those ends. Additionally, all the sensors are very useful. Most people are interested in the bandwidth monitoring sensor to see what bandwidth the users are consuming. The pricing is affordable compared to SolarWinds.

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Tom Condo

Supervisor Information Services Operations at Seminole County Public Schools

If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue

When it comes to the intuitiveness of the topology mapping feature, our network architect created a vision diagram of our entire network and then created the links tied into the WhatsUp active monitoring to different spots on our topology map. It's one of the more critical functions we do here. We have the map displayed in different places in our room and help desk. We get alerted via emails but we can also see it visually. It does what it says it's going to do. We find this feature very helpful. The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is. All the information is provided. This feature really helps. You can see the correlation between that link and what failed. This feature is very helpful. The interface is fairly intuitive. Some of our users used SolarWinds and Nagios, and WhatsUp is easy in comparison. Once you get set up, the look, feel, and configuration are good. Our network architect had never used it before but he was able to create the Visio and map. It was very simple. He has no problems with it.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"PRTG is integrated on Windows."

"Nice product with an easy interface to use and a large variety of sensors."

"One of the valuable features is the diversity of metrics available to us to monitor. It's all there, it's all in the box. It's all made very easy, by virtue of it being pre-configured."

"It has made our infrastructure more reliable."

"There is a simplicity to setting up the extra sensors. It's really easy for us to build infrastructure and start monitoring very quickly."

"The solution is scalable."

"The email notifications are helpful, and the dashboards are user-friendly for people with little network monitoring knowledge."

"I like the mobility of the PRTG Network Monitor and ITOps Dashboard."

More PRTG Network Monitor pros

"This is a good, stable network monitoring solution for devices."

"The product is reasonably priced."

"It is stable."

"We no longer have to manually search for problems because we are alerted when something in the network goes down."

"The tool's most valuable feature is the visibility it offers of everything in the network and infrastructure."

"It handles the basics of monitoring."

"I use it on premises to monitor my network database. We monitor the link up/down and use the SNMP traps as well."

"The most valuable feature of WhatsUp Gold is NetFlow and the virtualized maps."

More WhatsUp Gold pros

Cons

"The solution could be better and faster when it comes to performance."

"I would like to see a more robust platform and a new dashboard. In addition, the code is good, but it needs improvement."

"I would like to see them take their graphing tools and convert them into a collector so that we can point telemetry to them"

"In the next release, PRTG Network Monitor should add a backup solution."

"The automation should be improved."

"PRTG access works best from the web GUI. There are dedicated apps on Windows/Android/iOS, but they are slow and don’t work as well as the web GUI."

"The scalability of this solution could improve as well as the automated provisioning of the infrastructure."

"I would like to see Office 365 monitoring. Essentially, it doesn't do it. I assumed not at all, but apparently it does it slightly. However, due to issues with APIs, they currently don't provide full monitoring for O365."

More PRTG Network Monitor cons

"The pricing for this solution has gone up quite recently, which has led some of our customers to buy an alternative product."

"Regional product team support is not very good."

"The technical support does not bother to respond."

"The point system is not clear and clarity around this would improve our understanding of the system."

"Adding on services increases the cost and on the version we have there is no option for ATM monitoring."

"Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be beneficial."

"We can never achieve or get a good picture of the network topology."

"The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."

More WhatsUp Gold cons

Pricing and Cost Advice

"I'm paying something like €1000 per year for the maintenance. I've got unlimited sensors."

"The pricing is reasonable for the features provided."

"PRTG Network Monitor's price is a little high."

"If you are not too sure about it, try the free version. Then, if you like it, you can go to the paid version and roll it out."

"Because we are only on the free version, we have a limited number of sensors. Therefore, we are not monitoring as much as we want to be to obtain historical information."

"There is a license to use PRTG Network Monitor and it is annually."

"The scalability is there, but smaller companies might need CAM software to be able afford the product."

"We've got the unlimited package... I believe it was around the £15,000 per year mark."

More PRTG Network Monitor pricing and cost advice

"The most valuable feature is the cost compared to other solutions."

"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."

"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."

"The price of WhatsUp Gold is good."

"Pricing is reasonable compared to other products."

"The pricing can be on the expensive side when considering competing products."

"I'm not sure, but it's expensive. We don't pay any additional fees."

"There is a license needed to use WhatsUp Gold."

More WhatsUp Gold pricing and cost advice

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

Read full review

Top Industries

By visitors reading reviews

Educational Organization

54%

Computer Software Company

Government

Financial Services Firm

Computer Software Company

15%

Manufacturing Company

11%

Financial Services Firm

11%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is the best network monitoring software for large enterprises?

PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device an...

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What do you like most about PRTG Network Monitor?

The tool is integrated with our email for the alerts.

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What is your experience regarding pricing and costs for PRTG Network Monitor?

The prices are very high for PRTG Network Monitor. That's why I'm using the free100 sensor license.

See all answers

What do you like most about WhatsUp Gold?

The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...

See all answers

What is your experience regarding pricing and costs for WhatsUp Gold?

Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...

See all answers

What needs improvement with WhatsUp Gold?

Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be benefici...

See all answers

Comparisons

Zabbix vs PRTG Network Monitor

Compared 8% of the time

LibreNMS vs PRTG Network Monitor

Compared 7% of the time

Centreon vs PRTG Network Monitor

Compared 7% of the time

SolarWinds NPM vs PRTG Network Monitor

Compared 6% of the time

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Grafana vs WhatsUp Gold

Compared 15% of the time

SolarWinds NPM vs WhatsUp Gold

Compared 9% of the time

Zabbix vs WhatsUp Gold

Compared 8% of the time

ManageEngine OpManager vs WhatsUp Gold

Compared 7% of the time

Nagios XI vs WhatsUp Gold

Compared 6% of the time

More WhatsUp Gold Competitors

Product Reports

Buyer's Guide

PRTG Network Monitor

January 2025

Download PRTG Network Monitor product report

Buyer's Guide

WhatsUp Gold

December 2024

Download WhatsUp Gold product report

Learn More

Paessler GmbH

Progress Software

Overview

PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.

To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.

Explore and manage your entire network infrastructure effortlessly with WhatsUp Gold's robust layer 2/3 discovery, creating a detailed interactive map from the edge to the cloud. Monitor devices, wireless controllers, servers, virtual machines, applications, and traffic flows across various environments. Real-time alerts ensure optimal performance, allowing you to meet or exceed SLAs. The platform offers customizable maps, dashboards, and alerts for easy network management. Quickly resolve issues with intuitive workflows, reducing Mean Time to Resolution (MTTR). WhatsUp Gold's integrated log management provides easy visibility and control of device log data, allowing monitoring, filtering, searching, and alerting on syslogs or Windows logs. Archive logs to comply with regulatory requirements and preserve historical data, all through a user-friendly interface. Streamline network monitoring and issue resolution with WhatsUp Gold, making network management efficient and hassle-free.

Sample Customers

Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank

Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof

Buyer's Guide

PRTG Network Monitor vs. WhatsUp Gold

January 2025

Free Report: PRTG Network Monitor vs. WhatsUp Gold

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