PRTG Network Monitor vs WhatsUp Gold comparison

Paessler GmbH and Progress Software are both solutions in the Network Monitoring Software category. Paessler GmbH is ranked #5 with an average rating of 7.6, while Progress Software is ranked #30 with an average rating of 8.7. Paessler GmbH holds a 4.0% mindshare in NMS, compared to Progress Software’s 1.2% mindshare. Additionally, 91% of Paessler GmbH users are willing to recommend the solution, compared to 85% of Progress Software users who would recommend it.

PRTG Network Monitor

Read 101 PRTG Network Monitor reviews

7,844 Views
5,253 Comparison Views

91% willing to recommend

WhatsUp Gold

Read 24 WhatsUp Gold reviews

1,868 Views
1,505 Comparison Views

85% willing to recommend

PRTG Network Monitor

WhatsUp Gold

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 24, 2024

WhatsUp Gold and PRTG Network Monitor are competing products in the network monitoring category. WhatsUp Gold is preferred for its simplicity in deployment and high customer satisfaction, whereas PRTG Network Monitor has the upper hand with its extensive features suitable for comprehensive monitoring needs.

Features: WhatsUp Gold offers intuitive navigation, real-time alerts, and efficient network mapping. PRTG Network Monitor provides extensive sensors, customizable dashboards, and advanced reporting capabilities.

Room for Improvement: WhatsUp Gold could improve with more advanced reporting, a wider range of integrations, and enhanced mobile app functionality. PRTG Network Monitor might benefit from simpler onboarding, a smoother UI, and reduced complexity for small-scale networks.

Ease of Deployment and Customer Service: WhatsUp Gold is noted for its straightforward installation process and responsive customer support that facilitate quick implementation. PRTG tends to have a steeper learning curve but compensates this with thorough onboarding resources to alleviate initial setup challenges.

Pricing and ROI: WhatsUp Gold offers competitive pricing, making it cost-effective for small to medium-sized businesses. PRTG Network Monitor, although pricier, promises a higher return on investment over time for larger enterprises due to its extensive features. WhatsUp Gold appeals to budget-conscious setups while PRTG is ideal for businesses seeking long-term gains through detailed monitoring.

To learn more, read our detailed PRTG Network Monitor vs. WhatsUp Gold Report (Updated: February 2025).

Buyer's Guide

PRTG Network Monitor vs. WhatsUp Gold

February 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

PRTG Network Monitor

Ranking in Network Monitoring Software

5th

Ranking in IT Infrastructure Monitoring

8th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

101

Ranking in other categories

Cloud Monitoring Software (8th)

WhatsUp Gold

Ranking in Network Monitoring Software

30th

Ranking in IT Infrastructure Monitoring

29th

Average Rating

7.8

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (29th), Server Monitoring (14th)

Mindshare comparison

As of February 2025, in the Network Monitoring Software category, the mindshare of PRTG Network Monitor is 4.0%, down from 5.3% compared to the previous year. The mindshare of WhatsUp Gold is 1.2%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Tochukwu Uzomba

Solutions Architect at Boch Systems Company Limited

Efficiently monitor networks across regions with seamless setup and robust feature set

PRTG Network Monitor is easy to set up. Within a few minutes, it is operational. It is an all-in-one monitoring solution without extra costs. For example, we set it up for an insurance company with branches across Africa. We are able to monitor from Lagos without installing anything in the branches, using the agentless feature. We just put in the IP address and the parameter, and we monitor from those ends. Additionally, all the sensors are very useful. Most people are interested in the bandwidth monitoring sensor to see what bandwidth the users are consuming. The pricing is affordable compared to SolarWinds.

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Tom Condo

Supervisor Information Services Operations at Seminole County Public Schools

If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue

When it comes to the intuitiveness of the topology mapping feature, our network architect created a vision diagram of our entire network and then created the links tied into the WhatsUp active monitoring to different spots on our topology map. It's one of the more critical functions we do here. We have the map displayed in different places in our room and help desk. We get alerted via emails but we can also see it visually. It does what it says it's going to do. We find this feature very helpful. The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is. All the information is provided. This feature really helps. You can see the correlation between that link and what failed. This feature is very helpful. The interface is fairly intuitive. Some of our users used SolarWinds and Nagios, and WhatsUp is easy in comparison. Once you get set up, the look, feel, and configuration are good. Our network architect had never used it before but he was able to create the Visio and map. It was very simple. He has no problems with it.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The sensors and remote probes are phenomenal. We use them for all of our global sites. The problem with our global sites are that they are all VPNs. If the link goes down, you can't monitor other solutions, as it just goes off the grid. Having remote probes allows them to still carry on and get the information that we need when it comes back up, sending the information to us."

"The solution is very easy to use and the web provides information with ease."

"Technical support has been very helpful so far."

"The most valuable feature of PRTG Network Monitor is its ease of use."

"Accessibility, ease of use (Web GUI, MobileApps). In general, compared with other software"

"The alerting system is very stable, and it's helpful whenever any sensor is down."

"It improves the status of my infrastructure, from networking devices to real-time machines."

"Good compilation of the system's information."

More PRTG Network Monitor pros

"The most valuable feature is the auto-discovery function."

"The most valuable feature is the monitoring of resources."

"The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is."

"The interface in the last few years it has been a lot greater, they are much more user-friendly. I like the interface."

"We no longer have to manually search for problems because we are alerted when something in the network goes down."

"The tool's most valuable feature is the visibility it offers of everything in the network and infrastructure."

"It is stable."

"The most important features of WhatsUp Gold are the server health and uptime it provides. Additionally, WhatsUp Gold is a Windows-based solution which is a benefit."

More WhatsUp Gold pros

Cons

"They could improve the process of updating the license."

"There's always room for improvement. The high availability feature is good, but it's an area that PRTG could marginally improve. For example, in PRTG, both servers have a different IP, but it would make things a lot easier if they were bound by a single IP."

"We have had a few issues with the web elements, as far as the dashboard. With the dashboard, it has to be manually refreshed. Occasionally, we reboot the server, or at least web services, due to the web aspect."

"PRTG would be improved if it required less memory to run."

"The scalability of this solution could improve as well as the automated provisioning of the infrastructure."

"Users need to buy the more expensive licenses if they expect to be able to scale."

"Having a Unix implementation or Unix installation could be an improvement. Right now, it's based just on Windows, and that's a problem for some customers."

"PRTG's documentation could be improved."

More PRTG Network Monitor cons

"Pricing is too high relative to how many devices we use. The price list is not linear to number of devices."

"Improvements are needed in integration, especially for WhatsApp call and messages."

"I think there are a few bugs now. Although they give some resolution for this, we cannot share the network remotely because of our company policy."

"We can never achieve or get a good picture of the network topology."

"Regional product team support is not very good."

"The pricing for this solution has gone up quite recently, which has led some of our customers to buy an alternative product."

"The licensing model could be improved. Right now, the levels are too far apart. This causes the solution to be more expensive than it needs to be."

"I would like to see better integration with switches so that you can see what is connected to each port, what the traffic is, and have a network map automatically generated."

More WhatsUp Gold cons

Pricing and Cost Advice

"One thing I like is that when you buy sensors, it's a perpetual license, so once you buy 2,000 sensors, you've got 2,000 sensors; it's not a recurring cost."

"PRTG Network Monitor is very expensive."

"The ability to use the base version with 100 free sensors is great. The cost on other packages can be very reasonable."

"It's a cost-efficient tool."

"The pricing is okay and it is cheaper than some competing products."

"We are licensed for 2500 endpoints."

"Our licensing costs are 10,000 euros over three years."

"I rate the licensing for PRTG Network Monitor an eight out of ten."

More PRTG Network Monitor pricing and cost advice

"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."

"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."

"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."

"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."

"The price of WhatsUp Gold is good."

"The pricing can be on the expensive side when considering competing products."

"Pricing is reasonable compared to other products."

"I'm not sure, but it's expensive. We don't pay any additional fees."

More WhatsUp Gold pricing and cost advice

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

Read full review

Top Industries

By visitors reading reviews

Educational Organization

54%

Computer Software Company

Government

Financial Services Firm

Computer Software Company

15%

Financial Services Firm

12%

Manufacturing Company

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is the best network monitoring software for large enterprises?

PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device an...

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What do you like most about PRTG Network Monitor?

The tool is integrated with our email for the alerts.

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What is your experience regarding pricing and costs for PRTG Network Monitor?

The prices are very high for PRTG Network Monitor. That's why I'm using the free100 sensor license.

See all answers

What do you like most about WhatsUp Gold?

The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...

See all answers

What is your experience regarding pricing and costs for WhatsUp Gold?

Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...

See all answers

What needs improvement with WhatsUp Gold?

Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be benefici...

See all answers

Comparisons

LibreNMS vs PRTG Network Monitor

Compared 8% of the time

Zabbix vs PRTG Network Monitor

Compared 7% of the time

Centreon vs PRTG Network Monitor

Compared 7% of the time

SolarWinds NPM vs PRTG Network Monitor

Compared 6% of the time

Elastic Observability vs PRTG Network Monitor

Compared 2% of the time

More PRTG Network Monitor Competitors

Grafana vs WhatsUp Gold

Compared 14% of the time

SolarWinds NPM vs WhatsUp Gold

Compared 9% of the time

Zabbix vs WhatsUp Gold

Compared 9% of the time

ManageEngine OpManager vs WhatsUp Gold

Compared 7% of the time

Prometheus vs WhatsUp Gold

Compared 7% of the time

More WhatsUp Gold Competitors

Product Reports

Buyer's Guide

PRTG Network Monitor

February 2025

Download PRTG Network Monitor product report

Buyer's Guide

WhatsUp Gold

January 2025

Download WhatsUp Gold product report

Overview

PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.

To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.

Paessler GmbH

Explore and manage your entire network infrastructure effortlessly with WhatsUp Gold's robust layer 2/3 discovery, creating a detailed interactive map from the edge to the cloud. Monitor devices, wireless controllers, servers, virtual machines, applications, and traffic flows across various environments. Real-time alerts ensure optimal performance, allowing you to meet or exceed SLAs. The platform offers customizable maps, dashboards, and alerts for easy network management. Quickly resolve issues with intuitive workflows, reducing Mean Time to Resolution (MTTR). WhatsUp Gold's integrated log management provides easy visibility and control of device log data, allowing monitoring, filtering, searching, and alerting on syslogs or Windows logs. Archive logs to comply with regulatory requirements and preserve historical data, all through a user-friendly interface. Streamline network monitoring and issue resolution with WhatsUp Gold, making network management efficient and hassle-free.

Progress Software

Sample Customers

Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank

Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof

Buyer's Guide

PRTG Network Monitor vs. WhatsUp Gold

February 2025

Free Report: PRTG Network Monitor vs. WhatsUp Gold

Find out what your peers are saying about PRTG Network Monitor vs. WhatsUp Gold and other solutions. Updated: February 2025.

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