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PRTG Network Monitor vs SolarWinds NPM comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 5, 2024
 

Categories and Ranking

Juniper Mist Premium Analytics
Sponsored
Ranking in Network Monitoring Software
58th
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
PRTG Network Monitor
Ranking in Network Monitoring Software
5th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
99
Ranking in other categories
IT Infrastructure Monitoring (6th), Cloud Monitoring Software (8th)
SolarWinds NPM
Ranking in Network Monitoring Software
4th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
156
Ranking in other categories
IT Infrastructure Monitoring (4th), Cloud Monitoring Software (6th)
 

Mindshare comparison

As of November 2024, in the Network Monitoring Software category, the mindshare of Juniper Mist Premium Analytics is 0.4%, up from 0.3% compared to the previous year. The mindshare of PRTG Network Monitor is 4.3%, down from 5.7% compared to the previous year. The mindshare of SolarWinds NPM is 5.2%, down from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Q&A Highlights

it_user585186 - PeerSpot reviewer
Mar 17, 2017
 

Featured Reviews

ALEXANDRE VIANNA - PeerSpot reviewer
May 3, 2024
Has a single dashboard, but is expensive
We use this solution to manage our mission environment The single dashboard is a valuable feature.  The technical support needs improvement. The initial setup is straightforward. The solution is expensive. I rate the pricing an eight out of ten.  Overall, I rate the solution a seven out of…
Noman-Saleem - PeerSpot reviewer
Oct 29, 2024
Detects suden changes but significant pricing concerns affect the effectiveness of network traffic troubleshooting
We use PRTG Network Monitor for monitoring traffic on interfaces and the behavior of network traffic. If there are sudden changes in traffic or any configuration issues, we can sort them out using PRTG. It's very helpful for troubleshooting and monitoring traffic utilization on our interfaces…
MohitKumar - PeerSpot reviewer
Sep 30, 2022
High-level, comprehensive, and proactive monitoring in a user-friendly interface
Our company uses the solution to monitor NPM for 100 large accounts that typically have 40,000 interfaces.  Basic monitoring includes CPU memory, errors, and interfaces. Advanced monitoring includes F5 load balancers, in-depth tunnels, and AP alarms.  We also monitor CM for backup parts and…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"The product is simple and easy to implement."
"PRTG is simple to manage. First, you can create a template for a device, then apply it to hundreds of similar devices. That's a great advantage."
"PRTG Network Monitor's best features are its flexibility, ease of implementation, user-friendliness, and intuitive interfaces."
"The most valuable feature of PRTG Network Monitor is the dashboards. We can check to see the resources and the uptime."
"We like the alerting system, the SNMP monitoring and the customization of the bandwidth."
"It's very easy to manage when you've got time to do some work on it: things like adding devices, adding groups, adding sensor clusters, and being able to clone and move stuff around."
"The most valuable aspect is the diverse range of features it offers."
"Technical support has been very helpful so far."
"The solution is user-friendly and has many options for customized monitoring that other tools don't have."
"I found a lot of valuable features in SolarWinds NPM, such as the customized application monitoring that allows you to customize any monitoring and script customization, and you also have the option to deploy and upgrade SolarWinds NPM online, which is very useful for my organization."
"The nice thing about SolarWinds is that it's kind of all-in-one. I can manage the status of my networking devices, whether they are up or down, I can see how much traffic is going across an interface, and I can run a report that tells me exactly what that traffic is."
"SolarWinds NPM has a colorful UI and many easy-to-use features. It does not need to be configured as much and is also easy to install."
"The product covers our needs for the basic care and feeding of servers, whether they are physical or virtual."
"The most valuable feature is the user-friendly interface and the ease of deployment."
"With just three modules, I can monitor server performance (whether it’s a VM, in the cloud, or an on-premises server."
"It is considerably cheaper compared to other tools."
 

Cons

"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"PRTG Network Monitor can improve by adding prevention and detection features."
"The only sort of limitation is the actual probes. So, if you don't have enough probes on there, you can over flip them and cause the WMI sensors and SNMP sensors to sort of overload. Sometimes, they might timeout for a minute, but they do come back."
"I know we're going to move to Docker applications and I understand that PRTG does some monitoring regarding this. I do not know if it is complete. If it's not yet complete, it's something they should consider improving."
"In terms of sensors and probes, it would be really cool if PRTG had a purely Azure-based solution. We had to install a probe on one of our cloud servers and then let that probe out from there. It would be really cool if it just monitored Azure without having to install something on the device."
"The technical support from PRTG needs significant improvement."
"The remote probes seem to be a little bit buggy at times. They just stop working or they say they can't communicate. What we tend to do to is install the remote app onto the servers that we use. That seems to clear it up."
"Integration into service management ticketing systems could be better. They should simplify the integration into big service management platforms like ServiceNow, Remedy, and Cherwell. They're really into monitoring, but they don't do any self-resolution. It would be better if the company moved more into the AIOps space so that you could actually kick off some remedies. I know that you can execute some commands from the tool, but you need to develop those all yourself. It would be really handy if they had some auto-remedy scripts that they could develop on top."
"The technical support service should be improved."
"Better offline license management. I’ve had to get in touch with customer support several times simply to remove an expired license from our NPM servers."
"It is not that stable. As a Windows software, I have seen issues with SolarWinds. The performance is slow."
"An area for improvement in SolarWinds NPM is the short retention period. Currently, it's just for seven days of data, which is very low, making it hard for my organization to keep that data. SolarWinds recommended a seven-day retention period, but my organization needs a fourteen-day data retention period. Hence, I'd like an increase in the retention period or the database limit in SolarWinds NPM because you can't go back to the data for any investigation if seven days have passed. Another area for improvement in SolarWinds NPM is the database, which needs to be a bit more mature. I want a modified database in the next release of SolarWinds NPM. I'd also like more options added to groups because, currently, it's very limited."
"We'd like to see a bit more automation in the future."
"Having more technical and support resources available in Saudi Arabia would be helpful."
"We also had to be attentive to vulnerabilities, because SolarWinds NPM have some issues in that area. We had to work with our security team, so that they could help us check and backup the data, and check what they needed to secure."
"The SolarWinds notification and alerting configuration could be simplified as it would be easier to find if it was within the NPM web application instead of in a separate client application."
"The solution does not offer much customization so is somewhat inflexible."
 

Pricing and Cost Advice

"The solution is expensive."
"When you buy PRTG, everything comes in one bundle. Licensing is very easy."
"The scalability is there, but smaller companies might need CAM software to be able afford the product."
"We are licensed for 2500 endpoints."
"Sensors on free version can run out quick."
"We bought a license for 4000 sensors."
"The pricing is comparable."
"The pricing for PRTG in our case is reasonable because we have a lot of applications to monitor within PRTG. It is not that expensive."
"We are satisfied with the price."
"I believe the original setup cost was around $3500 with an annual cost of around $1200-$1500 to renew the support license. This would bring the average day-to-day cost of around $5-$6 over three years."
"Quite highly priced"
"SolarWinds NPM has different pricing models available. The cost of the solution is less than some competitors."
"USD $15,000 annually for maintenance."
"The price is more expensive than some other products, such as ManageEngine."
"There can be fees in addition to the licensing fees if you add on."
"We pay a yearly licensing fee."
"It was inexpensive when we installed it and gradually became more expensive, but it was a very inexpensive product at first."
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Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Answers from the Community

it_user585186 - PeerSpot reviewer
Mar 17, 2017
Mar 17, 2017
I used both products. Without even thinking twice I will go with PRTG. Solarwinds will take you weeks to finish configuration and tweaking to your environment. I didn't like the user interface, too much data, difficult to navigate. It is way more expensive than PRTG. And they will charge you for every add on extra. I love PRTG. The installation is fast simple and clean. User interface easy to n...
2 out of 16 answers
it_user457173 - PeerSpot reviewer
Jan 12, 2017
Sorry you are? Regards, Ben Lee +65 9858 5697 SolarWinds Channels Manager, Sales (Singapore, Malaysia & Brunei)
it_user203934 - PeerSpot reviewer
Jan 12, 2017
I used both products. Without even thinking twice I will go with PRTG. Solarwinds will take you weeks to finish configuration and tweaking to your environment. I didn't like the user interface, too much data, difficult to navigate. It is way more expensive than PRTG. And they will charge you for every add on extra. I love PRTG. The installation is fast simple and clean. User interface easy to navigate. You can build your customized dashboards. They have 100s ready to go sensors and you can add your own. You can monitor almost whatever you want servers, networking, devices, circuits, ports on the switches, firewalls...They will charge you just for number of sensors you are using. Solarwinds is a monster, PRTG is much simple and doing better job than solarwinds. Definitely PRTG
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
12%
Manufacturing Company
9%
Government
8%
Educational Organization
53%
Computer Software Company
8%
Government
5%
Financial Services Firm
4%
Educational Organization
56%
Computer Software Company
6%
Manufacturing Company
5%
Government
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Juniper Mist Premium Analytics?
We can manage the entire system across the network and troubleshoot the pain points.
What is the best network monitoring software for large enterprises?
PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it a...
What do you like most about PRTG Network Monitor?
The tool is integrated with our email for the alerts.
What is your experience regarding pricing and costs for PRTG Network Monitor?
The pricing is harshly increased, from $4,000 last year to $99,000 now, with no additional features added. This is un...
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or kind of devices (network devices, servers, something else). Some tools ar...
What is the best network monitoring software for large enterprises?
We are partners with SolarWinds and we sell a lot of Network management to large enterprises also because of scalabil...
 

Also Known As

No data available
No data available
Solarwinds Network Performance Monitor, SolarWinds Network Bandwidth Analyzer
 

Overview

 

Sample Customers

Information Not Available
Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank
Microsoft, Federal Express, Hewlett-Packard, and MasterCard
Find out what your peers are saying about PRTG Network Monitor vs. SolarWinds NPM and other solutions. Updated: November 2024.
815,854 professionals have used our research since 2012.