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PRTG Network Monitor vs SolarWinds NPM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
6.6
PRTG Network Monitor's support is generally effective, though email-only support and first-level knowledge can lead to delays.
Sentiment score
6.4
SolarWinds NPM's support is knowledgeable but faces issues in response speed, sales tactics, and customization support options.
The setup process is well-documented, making it easy to deploy.
We had contact with SolarWinds regarding the implementation, and they were helpful.
They have good technical support.
 

Room For Improvement

Sentiment score
3.7
PRTG Network Monitor needs improvements in cost, usability, monitoring capabilities, integration, performance, reporting, and support to enhance user experience.
Sentiment score
4.0
SolarWinds NPM faces challenges with accuracy, user interface, scalability, support, stability, resource use, and pricing concerns.
They need to improve application performance monitoring, error tracing mechanisms, and log management.
SolarWinds needs to upscale on observability and add full-fledged observability features, including security features.
 

Scalability Issues

Sentiment score
8.2
PRTG Network Monitor is scalable and flexible for large environments but may face hardware and cost limitations at high scales.
Sentiment score
8.1
SolarWinds NPM is scalable and adaptable, with flexible deployments but may need dedicated hardware for optimal performance.
On a scale of one to ten, scalability is rated as 9.5.
SolarWinds NPM is scalable and effective in handling large network infrastructures.
 

Setup Cost

Sentiment score
6.4
PRTG Network Monitor offers reasonable pricing for enterprises but can become costly in larger environments; perpetual licenses offer savings.
Sentiment score
6.3
SolarWinds NPM offers competitive pricing but can be costly; complex licensing and additional fees may impact smaller businesses.
Pricing is by the number of devices, not by sensor.
The solution is considered expensive.
Pricing-wise, SolarWinds NPM is more expensive than PRTG.
 

Stability Issues

Sentiment score
6.9
PRTG Network Monitor is stable and reliable, though occasional issues arise from exceeding sensor limits or specific configurations.
Sentiment score
6.7
Properly managed SolarWinds NPM is stable, with fewer issues in updated versions, relying on infrastructure planning and resource allocation.
 

Valuable Features

Sentiment score
8.4
PRTG Network Monitor is praised for quick setup, scalability, user-friendly interface, cost-efficiency, and comprehensive monitoring features with flexible integration.
Sentiment score
8.8
SolarWinds NPM offers easy deployment, intuitive monitoring, customizable dashboards, multi-vendor support, scalability, and community-driven enhancements for proactive management.
The pricing is affordable compared to SolarWinds.
The most valuable feature for us is the database performance analyzer, which we use a lot.
SolarWinds NPM has specific modules for monitoring different network capabilities, which provides rich features for carrying out specific tasks.
 

Categories and Ranking

PRTG Network Monitor
Ranking in Network Monitoring Software
5th
Ranking in IT Infrastructure Monitoring
6th
Ranking in Cloud Monitoring Software
8th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
100
Ranking in other categories
No ranking in other categories
SolarWinds NPM
Ranking in Network Monitoring Software
4th
Ranking in IT Infrastructure Monitoring
4th
Ranking in Cloud Monitoring Software
6th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
157
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Network Monitoring Software category, the mindshare of PRTG Network Monitor is 4.2%, down from 5.5% compared to the previous year. The mindshare of SolarWinds NPM is 5.2%, down from 6.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Q&A Highlights

it_user585186 - PeerSpot reviewer
Mar 17, 2017
 

Featured Reviews

Noman-Saleem - PeerSpot reviewer
Detects suden changes but significant pricing concerns affect the effectiveness of network traffic troubleshooting
We use PRTG Network Monitor for monitoring traffic on interfaces and the behavior of network traffic. If there are sudden changes in traffic or any configuration issues, we can sort them out using PRTG. It's very helpful for troubleshooting and monitoring traffic utilization on our interfaces…
MohitKumar - PeerSpot reviewer
High-level, comprehensive, and proactive monitoring in a user-friendly interface
The solution needs to integrate with additional SDN technologies that are part of the hyper market. The solution supports many vendors by default and just included Meraki SDN with the new release, but continued expansion is important. We created a custom method to pair with unsupported vendors but that can produce a lag in performance so future releases should expand SDN support. The solution does a good job of automating features but could expand that even more.
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Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Answers from the Community

it_user585186 - PeerSpot reviewer
Mar 17, 2017
Mar 17, 2017
I used both products. Without even thinking twice I will go with PRTG. Solarwinds will take you weeks to finish configuration and tweaking to your environment. I didn't like the user interface, too much data, difficult to navigate. It is way more expensive than PRTG. And they will charge you for every add on extra. I love PRTG. The installation is fast simple and clean. User interface easy to n...
2 out of 16 answers
it_user457173 - PeerSpot reviewer
Jan 12, 2017
Sorry you are? Regards, Ben Lee +65 9858 5697 SolarWinds Channels Manager, Sales (Singapore, Malaysia & Brunei)
it_user203934 - PeerSpot reviewer
Jan 12, 2017
I used both products. Without even thinking twice I will go with PRTG. Solarwinds will take you weeks to finish configuration and tweaking to your environment. I didn't like the user interface, too much data, difficult to navigate. It is way more expensive than PRTG. And they will charge you for every add on extra. I love PRTG. The installation is fast simple and clean. User interface easy to navigate. You can build your customized dashboards. They have 100s ready to go sensors and you can add your own. You can monitor almost whatever you want servers, networking, devices, circuits, ports on the switches, firewalls...They will charge you just for number of sensors you are using. Solarwinds is a monster, PRTG is much simple and doing better job than solarwinds. Definitely PRTG
 

Top Industries

By visitors reading reviews
Educational Organization
53%
Computer Software Company
8%
Government
5%
Financial Services Firm
4%
Educational Organization
57%
Computer Software Company
6%
Manufacturing Company
5%
Financial Services Firm
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is the best network monitoring software for large enterprises?
PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device an...
What do you like most about PRTG Network Monitor?
The tool is integrated with our email for the alerts.
What is your experience regarding pricing and costs for PRTG Network Monitor?
PRTG comes in different bands: there are options with 500, 1500, 2500, and so on. Pricing is by the number of devices, not by sensor.
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or kind of devices (network devices, servers, something else). Some tools are better for only network devices while others are better for a cloud monitoring...
What is the best network monitoring software for large enterprises?
We are partners with SolarWinds and we sell a lot of Network management to large enterprises also because of scalability, products like Network Performance Monitor & Netflow Traffic Analyzer ar...
 

Also Known As

No data available
Solarwinds Network Performance Monitor, SolarWinds Network Bandwidth Analyzer
 

Overview

 

Sample Customers

Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank
Microsoft, Federal Express, Hewlett-Packard, and MasterCard
Find out what your peers are saying about PRTG Network Monitor vs. SolarWinds NPM and other solutions. Updated: December 2024.
823,875 professionals have used our research since 2012.