PRTG Network Monitor and Centreon are leading tools in the network monitoring category. PRTG holds the advantage with its rapid deployment and user-friendly interface, while Centreon stands out for its customization and integration capabilities.
Features: PRTG Network Monitor provides rapid deployment, a straightforward setup, and a wide array of sensors for comprehensive monitoring. Its intuitive interface and ease of management are highly valued. Centreon excels in offering customizable monitoring configurations and strong open-source integrations, providing flexibility for users to tailor the system according to specific business needs. It is known for its centralized monitoring and seamless integration with other tools.
Room for Improvement: PRTG users point out the high licensing costs and a need for more responsive technical support, noting issues with the desktop app and probe reliability. Users also desire more robust sensor options. Centreon users express the need for improved scalability and enhanced API functionality. There's also a demand for more refined dashboards and map features, along with better AI and auto-discovery capabilities for cloud monitoring.
Ease of Deployment and Customer Service: PRTG Network Monitor is lauded for easy deployment in cloud environments, though its email-based support model has mixed reviews. Many users find resolutions through forums and other online resources. Centreon also offers straightforward deployment and benefits from strong provider support, particularly for larger enterprises. Both solutions have knowledgeable support teams, though some users seek more direct interaction and quicker response times for complex issues.
Pricing and ROI: PRTG presents a competitive pricing model for comprehensive monitoring suites but is considered expensive for large deployments. The solution provides noticeable ROI by reducing downtime. Centreon, with its cost-effective open-source model, is ideal for organizations seeking basic monitoring solutions without the high costs of commercial products, though enterprise edition costs can be significant, leading to mixed views on its overall value.
Centreon is an all-in-one IT monitoring solution that is a network, system, applicative supervision, and monitoring tool. It is free and open source, and one of the most flexible and powerful monitoring softwares on the market.
Centreon Features
Centreon has many valuable key features. Some of the most useful ones include:
Centreon Benefits
There are several benefits to implementing Centreon. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by Centreon users.
PeerSpot user Thor M., CEO at a tech services company, says, "The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks. It provides a nice benefit when it comes to helping align IT operations with business objectives. The top-down views, dashboards, and business context reporting are things that are nice to have because you want to be able to show the customer that everything is working, that problems have been addressed, and that you're providing value.”
Thomas C., Managing Director, Canada at Eva, comments, “The most valuable feature of the solution is the flexibility, the ability to integrate all kinds of equipment. As long as something has an IP you can monitor it. What we try to achieve all the time is not only saying a company's system is available, but to give additional data on the performance of the equipment. So the flexibility is what matters the most to us, where we can script everything. Centreon has a lot of Plugin Packs, meaning they support, by design, a lot of devices. And on top of that, we have the ability to add our own scripts and do whatever we want and display the data as we want in the central dashboards.”
Marcilio L., President at ITS Solucoes, expresses, "The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment."
Florent Q., Network Engineer at a computer software company, mentions, "The most valuable feature is that we can manually configure everything we need. After it comes inside the interface of Centreon, you can display it. Because the interface is quite user-friendly, you can manually configure the configuration very deeply, which is very pleasant and useful because you can monitor and see everything on your service list, dashboard, or MAP. The most useful feature for me is that you can create your own plugin and monitoring query."
PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.
To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.
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