PRTG Network Monitor and Centreon are both key players in the network monitoring space. While user reviews tend to favor PRTG for its pricing and support, Centreon is often chosen for its extensive functionality and robust feature set.
Features: PRTG Network Monitor offers rapid deployment, scalable architecture, and strong vendor support, all contributing to its adaptability to changing infrastructure needs. It provides a cost-effective solution with a broad monitoring capability. Centreon, on the other hand, provides comprehensive monitoring options, flexible data visualization, and high adaptability, with a strong emphasis on plugin support for diverse monitoring needs.
Room for Improvement: PRTG users often seek enhanced desktop app functionality, better user customization options, and improved cloud-based monitoring. Centreon could enhance its release management processes, improve map designer flexibility, and bolster integration capabilities with third-party systems.
Ease of Deployment and Customer Service: PRTG Network Monitor is praised for its straightforward deployment process, though improvements in remote support response are desired. Centreon’s setup, particularly for on-premises solutions, is generally straightforward, despite occasional complexities in support and deployment processes.
Pricing and ROI: PRTG offers flexible pricing models that are particularly competitive for small to medium-sized businesses, though costs can rise beyond free sensor limits. Centreon attracts businesses seeking open-source solutions and offers scalable pricing options that provide long-term cost efficiency. Both platforms demonstrate potential for strong ROI, primarily driven by reduced system downtime and improved monitoring efficiencies.
Centreon is an all-in-one IT monitoring solution that is a network, system, applicative supervision, and monitoring tool. It is free and open source, and one of the most flexible and powerful monitoring softwares on the market.
Centreon Features
Centreon has many valuable key features. Some of the most useful ones include:
Centreon Benefits
There are several benefits to implementing Centreon. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by Centreon users.
PeerSpot user Thor M., CEO at a tech services company, says, "The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks. It provides a nice benefit when it comes to helping align IT operations with business objectives. The top-down views, dashboards, and business context reporting are things that are nice to have because you want to be able to show the customer that everything is working, that problems have been addressed, and that you're providing value.”
Thomas C., Managing Director, Canada at Eva, comments, “The most valuable feature of the solution is the flexibility, the ability to integrate all kinds of equipment. As long as something has an IP you can monitor it. What we try to achieve all the time is not only saying a company's system is available, but to give additional data on the performance of the equipment. So the flexibility is what matters the most to us, where we can script everything. Centreon has a lot of Plugin Packs, meaning they support, by design, a lot of devices. And on top of that, we have the ability to add our own scripts and do whatever we want and display the data as we want in the central dashboards.”
Marcilio L., President at ITS Solucoes, expresses, "The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment."
Florent Q., Network Engineer at a computer software company, mentions, "The most valuable feature is that we can manually configure everything we need. After it comes inside the interface of Centreon, you can display it. Because the interface is quite user-friendly, you can manually configure the configuration very deeply, which is very pleasant and useful because you can monitor and see everything on your service list, dashboard, or MAP. The most useful feature for me is that you can create your own plugin and monitoring query."
PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.
To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.
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