Express Manager at a transportation company with 10,001+ employees
Real User
2022-10-24T06:06:00Z
Oct 24, 2022
I don't have a lot of information about the price. A different team handles procurement. However, I know the price is based on the number of devices monitored, and you get a discount for a larger number.
The price is not too high. Licensing is driven by how many hosts you monitor, but because you can run the agentless version, you don't have to declare every host to Centreon, one at a time. That means you can drive your infrastructure supervision with a very low number of declared hosts. It's very simple to use Centreon's licensing model. When you know the number of hosts, you know the cost of your license. The price includes everything, there are no additional costs. By comparison, Dynatrace is priced by the number of user agents in the infrastructure being monitored. It's a strict usage calculation for SaaS software like Dynatrace.
System engineer at a financial services firm with 51-200 employees
Real User
2022-06-20T19:10:00Z
Jun 20, 2022
The solution was used at its maximum capacity. The solution has a free part and after that threshold, you will need to pay. For example, if you believe you can create an interesting map, most of the time, you will have to pay 10,000 Euros per year for having access to these components. In terms of cost, it's very cheap for the value that it brings to big or small companies. I foresee the company being in the top five to ten of this type of product in the next few years as the licensing is quite good. It's specific and when you understand the logic, it's great. It's easy, however, each monitoring tool has its own logic and its own method. If you understand one, you will find others to be a bit different.
We buy the Centreon solution and licenses for many projects and monitoring hosts. It is perfect and very cheap if you are a little company or startup. After that, it is quite expensive for a big company. It is a business choice from Centreon to fix the price, so a big company can afford this license or policy. What I am facing right now is that we are short licenses, and they only sell packages of 500 hosts, which is quite a lot. We have a 500 limit for now, and we want to have a quotation for 100 or 200 more. They told us, "No, the next step is only 1,000." So, they could maybe try to sell a smaller package of licenses.
Their licensing model is really easy. You have one license and you have access to all the features, compared to other tools where you have to purchase add-ons. And since you can track anything in this tool, it's easy to integrate new hosts. It's fairly easy to replace older versions of other monitoring tools and you can save a lot.
CEO at a tech services company with 11-50 employees
MSP
2020-12-17T09:13:00Z
Dec 17, 2020
Looking at this product from a pricing perspective, you need to consider the differences between developing your own solution in-house and buying one. There is always going to be a certain amount of time that you have to spend to customize and get to know a tool, but the fact that you have access to the support is a really big plus because it makes it so that things are done in a more uniform way. The pricing works out well for us, given our environment and where we are.
Network Project Manager at a tech services company with 11-50 employees
Real User
2020-12-02T10:27:52Z
Dec 2, 2020
My management has had some issues with the pricing, primarily due to the fact that we actually are currently still a Centreon partner in Asia. Unfortunately, we were not able to really capitalize on the partnership, so we are ending the partnership. We are moving from the expensive Centreon Enterprise edition and downgrading to the IT edition. You could infer from that there are issues with pricing, however, had we been able to successfully sell Centreon or Centreon-based services to more customers, we might have stayed on Centron Enterprise. Since it's just for a few customers, the Enterprise edition does not make sense due to the rather high pricing.
The solution is affordable. The price isn't so high compared to other solutions. The price is negotiable, e.g., you can get a very good price at 20,000 devices if you can commit for several years. Centreon is always available to develop new plugins when needed. The most important thing is that their maintenance account yearly subscription fee includes the fact that they will maintain the new plugins that you requested them to deliver.
If you need basic monitoring without dashboards, just monitoring, the plugins are very useful and really cheap. If you want a more complete solution with dashboards and reporting, the EMS solution is great and it is not that much more expensive. It's a good value. Really good.
Senior Networking Consultant at S & L NETZWERKTECHNIK GMBH
Consultant
2019-06-16T07:23:00Z
Jun 16, 2019
The pricing starts at around 5000 euro. However, this depends on: * Your environment * The size of your host * How many hosts that you have. * How many remote pollers that you have. * If you want to use the Monitoring Business Intelligence or Centreon MAP functionalities. You purchase a package. You have a support contract (there is also a platinum support contract) and it is per module. That means you have to pay, e.g., for the MBI module or the BAM module. Or, if you want to save a lot of money, you can pay for IMP, which is the complete package. The pricing setup costs and licensing weren't very good in the past. The customers generally said the pricing of Centreon was fair and cheap if you compared it with other solutions. However, in the last few years, Centreon changed the license model multiple times, telling us the current model will not be stable. Many of our customers were confused about the many changes with the increasing license costs. Our customers wanted to get the support and contact person of their countries. The business investments of our customers are well planned for the next few years, not just the next two years, but this was the way Centreon thought in the past. Our customers want a stable, attractive base for investing that they can call upon. We were able to figure out a solution with Centreon for every single customer to solve this problem in the past. For the future, it would be nice if they have a more stable pricing model. Centreon has told us that they know about the issue, and they will try to adjust it to make it better in the future.
Project Manager, Cloud Services with 501-1,000 employees
Real User
2018-11-12T09:12:00Z
Nov 12, 2018
I think Centreon's pricing is fair, especially given the criticality of our system. They were cheaper than the other solutions. I understand Centreon is going to North America now. They were smaller when we got it, and the pricing was fair. It took us a while to get in contact with sales, which was a little weird, but once we did and they knew we were serious, the pricing was fair. The licensing terms were pretty straightforward. I believe it was based on the number of hosts.
It's quite expensive when you use the Enterprise version, but if you compare it to other providers, it's more like a middle-of-the-line product. It's always good to have a price that is lower, but I would say the price is okay because we get very good support and if we have any other issues we can always contact them. There has never been a time when I didn't get help from them, so I would say the price is quite okay. In terms of licensing, you have to think through if the components that need licensing are really needed. For example, the Map module: If you don't need a map to be shown, I don't see a point in paying for those licenses, if you just use it a couple of times a month or a couple of times a week. Think through what your needs are and whether those needs really require that kind of advanced solution where you need to pay for licenses. You can use the Centreon free version and get the main features. The licensing part is, I would say, only for bigger customers who have the option to pay more and who really need those kinds of modules, fancy reports, etc.
Global Operations Center Lead at a logistics company with 10,001+ employees
Real User
2018-06-19T08:17:00Z
Jun 19, 2018
Open source solutions can be very cost effective for an organization looking for a product that can be quickly implemented, as there is no initial cost and there are no license renewal fees. However, it is important to take into consideration some of the related costs that may come along as needed, such as training, support, and product enhancements.
Centreon is an all-in-one IT monitoring solution that is a network, system, applicative supervision, and monitoring tool. It is free and open source, and one of the most flexible and powerful monitoring softwares on the market.
Centreon Features
Centreon has many valuable key features. Some of the most useful ones include:
Supervision of hybrid infrastructures, from one end to the other
Open and flexible architecture
Open-source solution, downloadable for free
Filtering capability in...
The tool is cheaply priced.
The product is quite expensive.
Centreon is a free open-source platform, but customers who need more advanced functionality can pay for premium scripts and plugins.
I don't have a lot of information about the price. A different team handles procurement. However, I know the price is based on the number of devices monitored, and you get a discount for a larger number.
The price is not too high. Licensing is driven by how many hosts you monitor, but because you can run the agentless version, you don't have to declare every host to Centreon, one at a time. That means you can drive your infrastructure supervision with a very low number of declared hosts. It's very simple to use Centreon's licensing model. When you know the number of hosts, you know the cost of your license. The price includes everything, there are no additional costs. By comparison, Dynatrace is priced by the number of user agents in the infrastructure being monitored. It's a strict usage calculation for SaaS software like Dynatrace.
The solution was used at its maximum capacity. The solution has a free part and after that threshold, you will need to pay. For example, if you believe you can create an interesting map, most of the time, you will have to pay 10,000 Euros per year for having access to these components. In terms of cost, it's very cheap for the value that it brings to big or small companies. I foresee the company being in the top five to ten of this type of product in the next few years as the licensing is quite good. It's specific and when you understand the logic, it's great. It's easy, however, each monitoring tool has its own logic and its own method. If you understand one, you will find others to be a bit different.
We buy the Centreon solution and licenses for many projects and monitoring hosts. It is perfect and very cheap if you are a little company or startup. After that, it is quite expensive for a big company. It is a business choice from Centreon to fix the price, so a big company can afford this license or policy. What I am facing right now is that we are short licenses, and they only sell packages of 500 hosts, which is quite a lot. We have a 500 limit for now, and we want to have a quotation for 100 or 200 more. They told us, "No, the next step is only 1,000." So, they could maybe try to sell a smaller package of licenses.
Their licensing model is really easy. You have one license and you have access to all the features, compared to other tools where you have to purchase add-ons. And since you can track anything in this tool, it's easy to integrate new hosts. It's fairly easy to replace older versions of other monitoring tools and you can save a lot.
I recommend looking at the trial version.
Looking at this product from a pricing perspective, you need to consider the differences between developing your own solution in-house and buying one. There is always going to be a certain amount of time that you have to spend to customize and get to know a tool, but the fact that you have access to the support is a really big plus because it makes it so that things are done in a more uniform way. The pricing works out well for us, given our environment and where we are.
My management has had some issues with the pricing, primarily due to the fact that we actually are currently still a Centreon partner in Asia. Unfortunately, we were not able to really capitalize on the partnership, so we are ending the partnership. We are moving from the expensive Centreon Enterprise edition and downgrading to the IT edition. You could infer from that there are issues with pricing, however, had we been able to successfully sell Centreon or Centreon-based services to more customers, we might have stayed on Centron Enterprise. Since it's just for a few customers, the Enterprise edition does not make sense due to the rather high pricing.
The solution is affordable. The price isn't so high compared to other solutions. The price is negotiable, e.g., you can get a very good price at 20,000 devices if you can commit for several years. Centreon is always available to develop new plugins when needed. The most important thing is that their maintenance account yearly subscription fee includes the fact that they will maintain the new plugins that you requested them to deliver.
If you need basic monitoring without dashboards, just monitoring, the plugins are very useful and really cheap. If you want a more complete solution with dashboards and reporting, the EMS solution is great and it is not that much more expensive. It's a good value. Really good.
The pricing starts at around 5000 euro. However, this depends on: * Your environment * The size of your host * How many hosts that you have. * How many remote pollers that you have. * If you want to use the Monitoring Business Intelligence or Centreon MAP functionalities. You purchase a package. You have a support contract (there is also a platinum support contract) and it is per module. That means you have to pay, e.g., for the MBI module or the BAM module. Or, if you want to save a lot of money, you can pay for IMP, which is the complete package. The pricing setup costs and licensing weren't very good in the past. The customers generally said the pricing of Centreon was fair and cheap if you compared it with other solutions. However, in the last few years, Centreon changed the license model multiple times, telling us the current model will not be stable. Many of our customers were confused about the many changes with the increasing license costs. Our customers wanted to get the support and contact person of their countries. The business investments of our customers are well planned for the next few years, not just the next two years, but this was the way Centreon thought in the past. Our customers want a stable, attractive base for investing that they can call upon. We were able to figure out a solution with Centreon for every single customer to solve this problem in the past. For the future, it would be nice if they have a more stable pricing model. Centreon has told us that they know about the issue, and they will try to adjust it to make it better in the future.
The solution is very effective, despite the low price.
I think Centreon's pricing is fair, especially given the criticality of our system. They were cheaper than the other solutions. I understand Centreon is going to North America now. They were smaller when we got it, and the pricing was fair. It took us a while to get in contact with sales, which was a little weird, but once we did and they knew we were serious, the pricing was fair. The licensing terms were pretty straightforward. I believe it was based on the number of hosts.
I deal with technical parts, not with the costs. In terms of licensing, the big question will be the ability to be flexible with the scale of design.
As a Centreon partner, the pricing is good. We get a discount. It's a really good product so I would say the pricing is correct.
I have no idea how much it costs.
Excellent value.
Centreon is an open source product. Thus, there is no need for licensing. Buy some support days from Centreon and work together with them.
The pricing is acceptable.
It's quite expensive when you use the Enterprise version, but if you compare it to other providers, it's more like a middle-of-the-line product. It's always good to have a price that is lower, but I would say the price is okay because we get very good support and if we have any other issues we can always contact them. There has never been a time when I didn't get help from them, so I would say the price is quite okay. In terms of licensing, you have to think through if the components that need licensing are really needed. For example, the Map module: If you don't need a map to be shown, I don't see a point in paying for those licenses, if you just use it a couple of times a month or a couple of times a week. Think through what your needs are and whether those needs really require that kind of advanced solution where you need to pay for licenses. You can use the Centreon free version and get the main features. The licensing part is, I would say, only for bigger customers who have the option to pay more and who really need those kinds of modules, fancy reports, etc.
Open source solutions can be very cost effective for an organization looking for a product that can be quickly implemented, as there is no initial cost and there are no license renewal fees. However, it is important to take into consideration some of the related costs that may come along as needed, such as training, support, and product enhancements.