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Centreon vs Checkmk comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024
 

Categories and Ranking

Centreon
Ranking in Network Monitoring Software
25th
Ranking in IT Infrastructure Monitoring
21st
Ranking in Cloud Monitoring Software
20th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
28
Ranking in other categories
No ranking in other categories
Checkmk
Ranking in Network Monitoring Software
14th
Ranking in IT Infrastructure Monitoring
13th
Ranking in Cloud Monitoring Software
12th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
7
Ranking in other categories
Server Monitoring (6th)
 

Mindshare comparison

As of December 2024, in the Network Monitoring Software category, the mindshare of Centreon is 3.0%, down from 3.2% compared to the previous year. The mindshare of Checkmk is 3.0%, up from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Caulson Chua - PeerSpot reviewer
With fewer staff resources, we can identify and address issues before the system goes down
Centreon's most valuable features are preventative maintenance and cost-efficiency. Everything is monitored, and we get a log before the system fails. We have an opportunity to fix the issue and avoid downtime. The dashboard is user-friendly, and the solution provides good reporting and visibility. The layout is straightforward. You can click on the drop-down list to select the server you want. The anomaly detection feature helped us reduce our average resolution time by 30 minutes to an hour.
Paolo Sala - PeerSpot reviewer
A reasonably priced tool for system and application monitoring
The main room for improvement is in the solution's presentation and the integration area. In our company, we use the integration capabilities from ServiceNow. We also have another big monitoring solution in place in our company, which is Dynatrace. At the moment, there doesn't exist an out-of-the-box integration for Dynatrace. I think that the integration and the exporting of the data collected are areas where Checkmk lacks but should try to improve the most. The only implementation of Checkmk that allows high availability is the virtual appliance that has the option for the availability of a different box. Otherwise, you have to find a way to implement it manually with some custom solution, which could be an improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Centreon's most valuable feature is Opsgenie."
"We use the remote server functionality on some customer sites, because you can see an independent view and are not dependent on a single connection. If you have branch offices or bigger office outside your headquarters, you can use remote servers because if the connection is broken or disrupted, then remote server will obtain a view of your environment and server availability. This is a good point against using other solutions. Because with other solutions, you don't have this feature. Then, you will be blind if you have this type of a situation."
"The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment."
"It supports active monitoring so we don't have to use traps. From time to time traps are not very useful because we never know if they are actually working or not. The reporting part is also valuable as are the event logs. Using them we can check right away if something has had a hiccup."
"The most valuable feature is the ability to build an abstraction of service visualization. You can add services to an entity called Business Activities and you can see the state of these activities."
"I can't point to one valuable feature. All of Centreon is good."
"Another feature we use is Business Activity, which provides us with an end-user perspective when a service is down or isn't working correctly. This is helpful when monitoring the KPIs. When we see a device or server that isn't working, we find the root cause."
"We have a single GUI where we can view the status of all our infrastructure."
"I really like the auto-discovery feature."
"The most valuable features of Checkmk are its resource monitoring, infra monitoring, and log factor configuration."
"The initial setup of Checkmk was easy...It is a very stable solution."
"The alerting system in Checkmk really works properly."
"It's versatile, scalable, and easier to use compared to other solutions like Nagios and OMD."
"We can monitor multiple sites using the product."
"The most valuable feature of the solution is that it has a lot of different pieces, and they all work together...It is a very scalable solution. Scalability-wise, I rate the solution a ten out of ten."
 

Cons

"Centreon is very bad with auto-scanning. It's very monolithic software. It doesn't have microservices and it only has basic clustering. You cannot, for example, have six or seven nodes for Centreon's cloud processes."
"The Home view could be improved by adding customization functions that allow users to change the size of the widgets for a more uniform layout."
"Opening a ticket on the website of Centreon can be difficult for my colleague, but not for me because my English is good. However, my colleague doesn't speak English well, as our company is in Quebec and our first language is French."
"I think Centreon's security could be improved by leveraging AI. That's where things are heading in the industry."
"Centreon introduced network discovery in the most recent update. However, it doesn't work well. Our previous monitoring tool could discover networking equipment on the network and identify the relationships between the devices."
"Improvements are needed in the area of cloud monitoring, as that's a newer feature."
"During the initial setup we faced some issues. Part of it was because we had to become more knowledgeable in the solution. There are some gray areas and if you don't know the product well you may have issues. Another part of it was some bugs that we came across, although that's part of every software solution in IT nowadays. But the initial setup could be easier."
"Centreon technical support is only available during Central European business hours. When it comes to critical business solutions, there should be a 24/7 hotline that customers can rely on."
"I think that the integration and the exporting of the data collected are areas where Checkmk lacks but should try to improve the most."
"The main challenge for us is that we're moving from Nagios to Checkmk, and we're still getting used to the new way of working."
"The initial setup is a bit complex."
"Sometimes we receive alerts, and it can become annoying when you acknowledge an alert. It is very clunky when you acknowledge the alert. The process is not very intuitive, and there are instances where it feels a bit cumbersome to acknowledge an alert."
"In Checkmk, the documentation can probably be improved a bit more."
"If an alert is generated for a specific pattern in the log, and if Checkmk catches that log, it will stay there even after the alert is resolved."
"It is easy for tech-savvy people, but newcomers might find it intimidating."
 

Pricing and Cost Advice

"It is perfect and very cheap if you are a little company or startup. After that, it is quite expensive for a big company."
"In terms of licensing, you have to think through if the components that need licensing are really needed. For example, the Map module: If you don't need a map to be shown, I don't see a point in paying for those licenses, if you just use it a couple of times a month or a couple of times a week... You can use the Centreon free version and get the main features. The licensing part is, I would say, only for bigger customers who have the option to pay more and who really need those kinds of modules, fancy reports, etc."
"I think Centreon's pricing is fair, especially given the criticality of our system. They were cheaper than the other solutions. The licensing terms were pretty straightforward. I believe it was based on the number of hosts."
"If you need basic monitoring without dashboards, just monitoring, the plugins are very useful and really cheap. If you want a more complete solution with dashboards and reporting, the EMS solution is great and it is not that much more expensive. It's a good value. Really good."
"Centreon is an open source product. Thus, there is no need for licensing."
"It's quite expensive when you use the Enterprise version, but if you compare it to other providers, it's more like a middle-of-the-line product. It's always good to have a price that is lower, but I would say the price is okay because we get very good support and if we have any other issues we can always contact them. There has never been a time when I didn't get help from them."
"The pricing starts at around 5000 euro. However, this depends on: Your environment, the size of your host, how many hosts you have, how many remote pollers you have, and if you want to use the Monitoring Business Intelligence or Centreon MAP functionalities."
"The pricing works out well for us, given our environment and where we are."
"The product is affordable."
"Checkmk is a fairly reasonably priced solution."
"The price of Checkmk is cheaper compared to other enterprise products."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Government
11%
Financial Services Firm
9%
Educational Organization
7%
Computer Software Company
17%
Government
8%
Manufacturing Company
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Centreon?
Centreon's most valuable features are preventative maintenance and cost-efficiency. Everything is monitored, and we get a log before the system fails. We have an opportunity to fix the issue and av...
What needs improvement with Centreon?
The issue my company has with the tool stems from the fact that it didn't give an on-time response to us. The product collects the information, but it fails to send them via SMS, WhatsApp or Telegr...
What do you like most about Checkmk?
The most valuable feature of the solution is that it has a lot of different pieces, and they all work together...It is a very scalable solution. Scalability-wise, I rate the solution a ten out of ten.
What needs improvement with Checkmk?
The main challenge for us is that we're moving from Nagios to Checkmk, and we're still getting used to the new way of working. But basically, we're okay with it. The difficult part was adapting fro...
What is your primary use case for Checkmk?
We use it to monitor mainly Linux servers, including operating system metrics, processes, services, and so on. We also use scripting and monitoring logs.
 

Comparisons

 

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Overview

 

Sample Customers

Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.
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Find out what your peers are saying about Centreon vs. Checkmk and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.