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Centreon pros and cons

Vendor: Centreon

4.2 out of 5

28 reviews
92% willing to recommend

1,847 followers

Pros & Cons summary

Centreon offers scalability with unlimited devices and additional polling servers without extra costs. Effective server and network monitoring, enhanced alerting, and Monitoring Business Intelligence reporting aid system understanding. However, it lacks 24/7 support and needs improved database and cloud monitoring. Release management requires better testing, while API improvements are needed for system integration. Supporting up to 10,000 services per poller is insufficient for larger needs despite extensive guides and documentation.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Centreon's scalability allows for the addition of unlimited devices and polling servers without extra licensing costs or downtime.

Centreon supports active monitoring which enhances reliability in reporting and event logging, offering immediate troubleshooting capabilities.

Features like downtime scheduling and alerts on service impacts save significant time by preventing false alarms and reducing non-business-hours interventions.

Centreon provides comprehensive business intelligence tools such as Centreon MAP and Centreon MBI, allowing advanced, customizable reporting and visualizations.

The flexibility of Centreon extends to plugin creation and detailed customization options, enabling precise monitoring and analytics tailored to specific needs.

CONS

Centreon technical support is only available during Central European business hours, lacking a 24/7 hotline for critical business solutions.

Improvements are needed in service monitoring, particularly for cloud environments and database services in the free version.

The discovery solution and API connectivity need enhancement to support broader system interconnections and simplify monitoring management.

Centreon faces challenges with release management and quality testing, as major upgrades often cause issues requiring multiple minor upgrades to resolve.

Increasing support beyond the current limit of 10,000 services per poller would benefit larger customers given their intensive needs.

Centreon Pros review quotes

TH

Senior Networking Consultant at S & L NETZWERKTECHNIK GMBH

Jun 19, 2019

It is decentralized, which is better, because you can reduce the load from a single system. Also, you get a better view because it's more independent. Then, for the management, it's nice because they have one central system. With that, they can manage all the other systems, as well. This means they don't have to configure each system by system. They can configure it from one single interface.

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MM

Project Manager, Cloud Services with 501-1,000 employees

Nov 12, 2018

What we like about it is that, whereas with Nagios, by design, if you have five or six data centers, you have to open five or six web pages to see what's going on, In Centreon, this is all included in one page, a single site, one dashboard. You don't have to jump from one specific dashboard to the other.

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VB

Valentin Bibaud

System engineer at a financial services firm with 51-200 employees

Jun 20, 2022

For servers and for applications, it was very, very efficient.

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TM

CEO at a tech services company with 11-50 employees

Dec 17, 2020

The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks.

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TC

Thomas Curutchet

Managing Director, CANADA at EvaBssi

Jan 25, 2021

The customizable reports and dashboards are really flexible. We started this partnership with Centreon, when we were looking for a solution, because of the flexibility of the reporting. That's what we found to be most attractive in the solution. You can display the data as you want.

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MH

Marcilio Henrique LAGE MACHADO

President at ITS Solucoes

Jun 18, 2020

The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment.

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FQ

Florent QUILICHINI

Network Engineer at Thales

Dec 14, 2021

The most valuable feature is that we can manually configure everything we need. After it comes inside the interface of Centreon, you can display it. Because the interface is quite user-friendly, you can manually configure the configuration very deeply, which is very pleasant and useful because you can monitor and see everything on your service list, dashboard, or MAP. The most useful feature for me is that you can create your own plugin and monitoring query.

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MF

Massimiliano Faraon

CEO at Artesys Orion

Aug 11, 2020

You can concentrate and orchestrate several other solutions from other vendors. You can consolidate those solutions all in one place, then maintain and monitor from that single point. This creates ease of use. It is a very powerful solution from this point of view.

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reviewer1692321

DevOps Engineer at Odigo

Jul 5, 2022

The most valuable feature is the ability to build an abstraction of service visualization. You can add services to an entity called Business Activities and you can see the state of these activities.

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Solution Architect - Open Technology Solution - Airbus Group BU at a tech services company with 10,001+ employees

Oct 28, 2018

We are alerted on service impacts and not when something is down. We have saved a lot of time on non-business-hours intervention.

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Centreon Cons review quotes

TH

Senior Networking Consultant at S & L NETZWERKTECHNIK GMBH

Jun 19, 2019

I would like to see an improvement of the communication with big data systems, because Centreon is a monitoring system. In our point of view, Centreon should be a part of a source for a big data system, not a big data system itself. So, it should be easier to add data from the Centreon system to a big data system. For example, it should be able to teach machine learning.

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MM

Project Manager, Cloud Services with 501-1,000 employees

Nov 12, 2018

There are improvements that they need to make to their API. When we're using different systems and we want to disable monitoring for a specific server, we still can't do that through the API. That's something that's lacking.

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VB

Valentin Bibaud

System engineer at a financial services firm with 51-200 employees

Jun 20, 2022

The problem with the reporting is you have to configure the report, and after that, you will have the same report every month, every week, every day. You have to sync it in order to have a great report.

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Free Report: Centreon Reviews and More

Learn what your peers think about Centreon. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.

824,053 professionals have used our research since 2012.

TM

CEO at a tech services company with 11-50 employees

Dec 17, 2020

Improvements are needed in the area of cloud monitoring, as that's a newer feature.

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TC

Thomas Curutchet

Managing Director, CANADA at EvaBssi

Jan 25, 2021

During the initial setup we faced some issues. Part of it was because we had to become more knowledgeable in the solution. There are some gray areas and if you don't know the product well you may have issues. Another part of it was some bugs that we came across, although that's part of every software solution in IT nowadays. But the initial setup could be easier.

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MH

Marcilio Henrique LAGE MACHADO

President at ITS Solucoes

Jun 18, 2020

I would like to see more plugins. That is something it needs. There is also room for improvement through dynamic thresholds, or self-discover thresholds. I would also like to see a discovery feature that could map the whole network environment and automatically suggest things.

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FQ

Florent QUILICHINI

Network Engineer at Thales

Dec 14, 2021

I would like them to improve their documentation. When I faced some issues, I was looking for more documentation on the Internet. There is official documentation on Centreon's website, which sometimes is useful. Sometimes it is not very useful, as you cannot find the information or enough examples of configuration. The answer for me was to contact the support, who helped me, but I was not able to find all the information by myself on Centreon's website. A Centreon community or blog would be helpful.

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MF

Massimiliano Faraon

CEO at Artesys Orion

Aug 11, 2020

Centreon is actually missing an easy way to create a trendline for the metrics. Actually it is possible to create it, but you need a good knowledge of math, Centreon, and RRD.

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reviewer1692321

DevOps Engineer at Odigo

Jul 5, 2022

Centreon is very bad with auto-scanning. It's very monolithic software. It doesn't have microservices and it only has basic clustering. You cannot, for example, have six or seven nodes for Centreon's cloud processes.

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Solution Architect - Open Technology Solution - Airbus Group BU at a tech services company with 10,001+ employees

Oct 28, 2018

The most important issue is the capability to interconnect with other systems. It already exists for some of them. For example, the Stream Connector is something we use to populate data in another system. This kind of facility for connecting should exist for all products that it makes sense to have connected to a monitoring solution.

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Show 10 more reviews (out of 26)

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Product Categories

Product Categories

IT Infrastructure Monitoring

Network Monitoring Software

Cloud Monitoring Software

Popular Comparisons

Popular Comparisons

Datadog vs Centreon

Zabbix vs Centreon

New Relic vs Centreon

Elastic Observability vs Centreon

SolarWinds NPM vs Centreon

PRTG Network Monitor vs Centreon

Nagios XI vs Centreon

ServiceNow IT Operations Management vs Centreon

Nagios Core vs Centreon

Cisco Intersight vs Centreon

Icinga vs Centreon

BMC TrueSight Operations Management vs Centreon

Checkmk vs Centreon

InfluxDB vs Centreon

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See all alternatives

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