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Centreon vs Cisco Intersight comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Centreon
Ranking in IT Infrastructure Monitoring
22nd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
28
Ranking in other categories
Network Monitoring Software (25th), Cloud Monitoring Software (18th)
Cisco Intersight
Ranking in IT Infrastructure Monitoring
18th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
Cloud Management (12th)
 

Mindshare comparison

As of April 2025, in the IT Infrastructure Monitoring category, the mindshare of Centreon is 2.9%, up from 2.9% compared to the previous year. The mindshare of Cisco Intersight is 2.1%, up from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Caulson Chua - PeerSpot reviewer
With fewer staff resources, we can identify and address issues before the system goes down
Centreon's most valuable features are preventative maintenance and cost-efficiency. Everything is monitored, and we get a log before the system fails. We have an opportunity to fix the issue and avoid downtime. The dashboard is user-friendly, and the solution provides good reporting and visibility. The layout is straightforward. You can click on the drop-down list to select the server you want. The anomaly detection feature helped us reduce our average resolution time by 30 minutes to an hour.
ItzikLiberman - PeerSpot reviewer
Provides data center management and full infrastructure visibility
Cisco Intersight is a very effective tool for data center infrastructure management. It provides visibility into other products and storage, and is beneficial for environments where Cisco and other vendors coexist, allowing full visibility of the entire infrastructure. We have visibility to other products and storages, some networking. It is also valuable for its integration capabilities with other products.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I can't point to one valuable feature. All of Centreon is good."
"The downtimes feature is helpful. If the ISP is doing some maintenance on its network, we have the option to put downtime on the devices or the services, so we won't get any false alarms."
"The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment."
"The most important feature is that it permits us to receive alarms if there is an incident within the infrastructure. The feature I love the most is the reporting feature, the MBI (Monitoring Business Intelligence) which permits us to send advanced reports to our customers in PDF format or in Doc format. We also deploy Centreon Map which gives our customers intuitive views of their information system."
"The product is available in ISO image format, ready for deployment. Centreon also has a comprehensive guide and documentation that are simple and easy to follow."
"We have the business activity monitoring, the map, and the MBI modules and they are all very good."
"The most valuable feature is the monitoring of servers and networks, because we have a lot of them and need to maintain control."
"The most valuable feature is the ability to build an abstraction of service visualization. You can add services to an entity called Business Activities and you can see the state of these activities."
"What I like most about Cisco Intersight is its manageability."
"Provides an overall view using a single portal."
"I rate it a ten out of ten. I don't have any issues with it."
"Cisco Intersight is a very effective tool for data center infrastructure management."
"The product has good integration."
"Cisco Intersight is a very effective tool for data center infrastructure management."
"Our organization uses Cisco Intersight since it helps manage our physical infrastructure."
"Cisco Intersight has valuable features for workflow automation and inventory administration."
 

Cons

"The Home view could be improved by adding customization functions that allow users to change the size of the widgets for a more uniform layout."
"The problem with the reporting is you have to configure the report, and after that, you will have the same report every month, every week, every day. You have to sync it in order to have a great report."
"This solution lacks service monitoring in the cloud."
"There are improvements that they need to make to their API. When we're using different systems and we want to disable monitoring for a specific server, we still can't do that through the API. That's something that's lacking."
"Centreon technical support is only available during Central European business hours. When it comes to critical business solutions, there should be a 24/7 hotline that customers can rely on."
"I would like to see more plugins. That is something it needs. There is also room for improvement through dynamic thresholds, or self-discover thresholds. I would also like to see a discovery feature that could map the whole network environment and automatically suggest things."
"It is necessary to improve service monitoring of database services in the free version."
"Improvements are needed in the area of cloud monitoring, as that's a newer feature."
"The solution needs some enhancement in order to build the cluster in two nodes."
"Cisco Intersight needs some improvement in terms of stability. Hybrid cloud management and proper hyperscaler tie-up are other areas for improvement."
"An area for improvement in Cisco Intersight is automation. It needs more automation capabilities. Apart from enhanced automation, I want Cisco Intersight to integrate with third-party monitoring tools in its next release."
"Technical support from Cisco has been mixed. For complex issues, it's challenging to get the right engineer quickly unless you have a specific contract like CX."
"There is a significant issue regarding migration from UCS Manager into Intersight without formatting the Fabric Interconnects (FI), which is problematic in a production environment."
"The product could be easy to use."
"It's a very complex solution."
"In the future, the solution needs to plan on an extension to cover a broader range of objects since, at present, there are some Cisco devices within the range of Intersight UCS that it can't manage."
 

Pricing and Cost Advice

"The solution has a free part and after that threshold, you will need to pay. For example, if you believe you can create an interesting map, most of the time, you will have to pay 10,000 Euros per year for having access to these components."
"Open-source solutions like this can be very cost effective for an organization looking for a product that they can quickly implement, as there is no initial cost and there are no license renewal fees. However, it is important to take into consideration some of the related costs that may come along as needed, such as training, support, and product enhancements."
"In terms of licensing, you have to think through if the components that need licensing are really needed. For example, the Map module: If you don't need a map to be shown, I don't see a point in paying for those licenses, if you just use it a couple of times a month or a couple of times a week... You can use the Centreon free version and get the main features. The licensing part is, I would say, only for bigger customers who have the option to pay more and who really need those kinds of modules, fancy reports, etc."
"For more complex tasks, we use prepaid support days and ask Centreon to come onsite."
"They only sell four hour slots for support, so if you have just one question, then you need to pay for four hours. Or, you need to wait until you have enough questions to fill those four hours. They are not flexible in this."
"The pricing is acceptable."
"I would like to see improvement in the licensing model. You can purchase X number of licenses, up to 1,000 devices or 1,000 instances. Your next batch is 2,000. But what if you only need, say, 1,200? The model could be changed a little bit."
"If you need basic monitoring without dashboards, just monitoring, the plugins are very useful and really cheap. If you want a more complete solution with dashboards and reporting, the EMS solution is great and it is not that much more expensive. It's a good value. Really good."
"Cisco Intersight is not cheap, but it's not the most expensive product either."
"It's just the standard licensing cost. There are no additional fees."
"You can get a free license for monitoring but need to purchase a license if you need extra control."
"Cisco Intersight has competitive pricing. On a scale of one to five, my rating for its pricing is four."
"The product is cost-effective."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Financial Services Firm
11%
Government
10%
Comms Service Provider
7%
Computer Software Company
36%
Financial Services Firm
8%
Manufacturing Company
6%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Centreon?
Centreon's most valuable features are preventative maintenance and cost-efficiency. Everything is monitored, and we get a log before the system fails. We have an opportunity to fix the issue and av...
What needs improvement with Centreon?
The issue my company has with the tool stems from the fact that it didn't give an on-time response to us. The product collects the information, but it fails to send them via SMS, WhatsApp or Telegr...
What do you like most about Cisco Intersight?
Intersight can validate our environment.
What is your primary use case for Cisco Intersight?
I use it mostly for managing servers and updating their hardware licenses to get the hardware status in the cloud. Mostly, my customers develop Intersight on-premises because there are many restric...
 

Comparisons

 

Also Known As

No data available
Intersight
 

Overview

 

Sample Customers

Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.
EXMAR, RapidScale
Find out what your peers are saying about Centreon vs. Cisco Intersight and other solutions. Updated: April 2025.
847,959 professionals have used our research since 2012.