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Centreon vs Elastic Observability comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Sentiment score
6.7
Elastic Observability's customer service is praised for responsiveness, support resources, and comprehensive documentation, with stable system reducing support needs.
 

Room For Improvement

No sentiment score available
Sentiment score
4.0
Elastic Observability requires automation, improved metrics, advanced features, and better interfaces to address scalability, customization, and cost management challenges.
One example is the inability to monitor very old databases with the newest version.
Elastic Observability could improve asset discovery as the current requirement to push the agent is not ideal.
 

Scalability Issues

No sentiment score available
Sentiment score
5.7
Elastic Observability offers strong scalability, receiving positive ratings, with improved performance in higher subscription tiers and cloud installations.
Elastic Observability seems to have a good scale-out capability.
What is not scalable for us is not on Elastic's side.
 

Setup Cost

No sentiment score available
Sentiment score
2.0
Elastic Observability is cost-efficient for large enterprises but can be pricey for startups, with varied deployment pricing options.
The license is reasonably priced, however, the VMs where we host the solution are extremely expensive, making the overall cost in the public cloud high.
Elastic Observability is cost-efficient and provides all features in the enterprise license without asset-based licensing.
 

Stability Issues

No sentiment score available
Sentiment score
8.3
Elastic Observability is highly stable and dependable, with fast performance and positive user feedback across diverse environments.
It is very stable, and I would rate it ten out of ten based on my interaction with it.
Elastic Observability is really stable.
 

Valuable Features

No sentiment score available
Sentiment score
8.1
Elastic Observability offers cost-effective, scalable logging with machine learning, customization, and seamless Kibana integration for robust monitoring and security.
The most valuable feature is the integrated platform that allows customers to start from observability and expand into other areas like security, EDR solutions, etc.
All the features that we use, such as monitoring, dashboarding, reporting, the possibility of alerting, and the way we index the data, are important.
 

Categories and Ranking

Centreon
Ranking in IT Infrastructure Monitoring
14th
Ranking in Cloud Monitoring Software
14th
Average Rating
8.4
Reviews Sentiment
7.6
Number of Reviews
28
Ranking in other categories
Network Monitoring Software (15th)
Elastic Observability
Ranking in IT Infrastructure Monitoring
9th
Ranking in Cloud Monitoring Software
7th
Average Rating
8.0
Reviews Sentiment
5.9
Number of Reviews
26
Ranking in other categories
Application Performance Monitoring (APM) and Observability (8th), Log Management (13th), Container Monitoring (4th)
 

Mindshare comparison

As of November 2024, in the IT Infrastructure Monitoring category, the mindshare of Centreon is 3.2%, down from 3.4% compared to the previous year. The mindshare of Elastic Observability is 4.3%, up from 3.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Caulson Chua - PeerSpot reviewer
With fewer staff resources, we can identify and address issues before the system goes down
Centreon's most valuable features are preventative maintenance and cost-efficiency. Everything is monitored, and we get a log before the system fails. We have an opportunity to fix the issue and avoid downtime. The dashboard is user-friendly, and the solution provides good reporting and visibility. The layout is straightforward. You can click on the drop-down list to select the server you want. The anomaly detection feature helped us reduce our average resolution time by 30 minutes to an hour.
Adelina Craciun - PeerSpot reviewer
Customization enables tailored monitoring and alerting across departments
The possibility to customize it has been quite useful. Whatever the other departments want to dream up, we implement. Whatever they want to monitor, the granularity of it, the changes in the threshold, and the anomalies that they want reported all require some development. So far, every single request has been fulfilled.
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816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
19%
Government
11%
Financial Services Firm
10%
Manufacturing Company
6%
Financial Services Firm
22%
Computer Software Company
15%
Manufacturing Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Centreon?
Centreon's most valuable features are preventative maintenance and cost-efficiency. Everything is monitored, and we get a log before the system fails. We have an opportunity to fix the issue and av...
What needs improvement with Centreon?
The issue my company has with the tool stems from the fact that it didn't give an on-time response to us. The product collects the information, but it fails to send them via SMS, WhatsApp or Telegr...
What do you like most about Elastic Observability?
Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning...
What needs improvement with Elastic Observability?
I don't know how Elastic can improve. The integration feature I am using is very easy to implement.
 

Comparisons

 

Learn More

 

Overview

 

Sample Customers

Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.
PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank
Find out what your peers are saying about Centreon vs. Elastic Observability and other solutions. Updated: November 2024.
816,406 professionals have used our research since 2012.