Centreon and New Relic are leading tools in the IT monitoring and analytics category. Based on feature comparisons, Centreon appears to have an edge due to its scalability and cost-effectiveness, whereas New Relic is favored for its real-time analytics but faces challenges with pricing.
Features: Centreon provides robust scalability, intuitive deployment, and advanced BI reporting capabilities, essential for monitoring diverse infrastructures. It integrates flexibly with numerous devices without additional costs. New Relic is known for its real-time application performance analytics, in-depth transaction tracing, and comprehensive dashboards for application monitoring, which offer detailed insights into performance metrics and user behavior.
Room for Improvement: Centreon could enhance its API functionalities and improve UI design. It also needs better cloud service integrations and simpler mobile features. New Relic requires a more competitive pricing model, better alerting mechanisms, and increased historical data retention, along with improved dashboard customization and AI integrations for predictive analytics.
Ease of Deployment and Customer Service: Centreon offers straightforward deployment options, especially for on-premises setups, allowing for easy scalability, but lacks 24/7 technical support outside Central European hours. New Relic, optimized for cloud environments, boasts extensive deployment capabilities and highly responsive customer service, particularly for premium users, despite potential pricing challenges.
Pricing and ROI: Centreon is considered cost-effective, especially for users of its open-source version. However, licensing model changes can be unpredictable. While affordable for SMEs, costs for larger enterprises might rise with additional features. New Relic's pricing is seen as steep but justified for enterprises needing detailed performance tracking. Its model, based on data ingestion, may not suit all, contrasting with Centreon's more predictable cost structure.
Centreon is an all-in-one IT monitoring solution that is a network, system, applicative supervision, and monitoring tool. It is free and open source, and one of the most flexible and powerful monitoring softwares on the market.
Centreon Features
Centreon has many valuable key features. Some of the most useful ones include:
Centreon Benefits
There are several benefits to implementing Centreon. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by Centreon users.
PeerSpot user Thor M., CEO at a tech services company, says, "The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks. It provides a nice benefit when it comes to helping align IT operations with business objectives. The top-down views, dashboards, and business context reporting are things that are nice to have because you want to be able to show the customer that everything is working, that problems have been addressed, and that you're providing value.”
Thomas C., Managing Director, Canada at Eva, comments, “The most valuable feature of the solution is the flexibility, the ability to integrate all kinds of equipment. As long as something has an IP you can monitor it. What we try to achieve all the time is not only saying a company's system is available, but to give additional data on the performance of the equipment. So the flexibility is what matters the most to us, where we can script everything. Centreon has a lot of Plugin Packs, meaning they support, by design, a lot of devices. And on top of that, we have the ability to add our own scripts and do whatever we want and display the data as we want in the central dashboards.”
Marcilio L., President at ITS Solucoes, expresses, "The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment."
Florent Q., Network Engineer at a computer software company, mentions, "The most valuable feature is that we can manually configure everything we need. After it comes inside the interface of Centreon, you can display it. Because the interface is quite user-friendly, you can manually configure the configuration very deeply, which is very pleasant and useful because you can monitor and see everything on your service list, dashboard, or MAP. The most useful feature for me is that you can create your own plugin and monitoring query."
New Relic is a powerful tool for optimizing web pages, tracking user behavior, and monitoring application performance. It helps detect anomalies, generate metrics, and create dashboards for synthetics monitoring, container workloads, stress tests, and more.
New Relic provides organizations with comprehensive insights into APIs, infrastructure, and scalability. It supports mobile and web applications with features like java tracking, health maps, customizable dashboards, and drill-downs. Users benefit from its easy initial setup, accurate alerts, UI monitoring, error tracking, and traceability. New Relic supports multiple ecosystems with straightforward pricing and new feature introductions, offering end-to-end monitoring, thorough data analysis, and effective problem resolution.
What are New Relic's most important features?New Relic is leveraged in industries such as e-commerce, finance, and technology. It helps monitor web traffic, evaluate load balancing, and ensure applications meet performance standards. Companies use it for stress tests, container-based workloads, API monitoring, and infrastructure management. Its integration capabilities are valuable for maintaining performance and scalability across diverse ecosystems, aiding in thorough data analysis and problem resolution.
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