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OpsRamp vs SolarWinds NPM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.5
Implementing OpsRamp reduced downtime, increased efficiency and automation, cut IT expenses, and improved productivity, resource allocation, and financial performance.
Sentiment score
7.4
SolarWinds NPM delivers quick ROI with cost savings, enhanced efficiency, and improved network visibility for proactive management and profitability.
The return on investment is significant as the solution effectively reduces costs while being worth its expense.
 

Customer Service

Sentiment score
6.4
OpsRamp's customer service is praised for expertise and helpfulness, though some note response speed and language barriers issues.
Sentiment score
6.9
SolarWinds NPM's support is knowledgeable but faces issues in response speed, sales tactics, and customization support options.
They have good technical support.
We had contact with SolarWinds regarding the implementation, and they were helpful.
 

Scalability Issues

Sentiment score
7.6
OpsRamp is highly scalable, supporting many users and devices, effective in user management, though connection issues can arise.
Sentiment score
6.9
SolarWinds NPM is scalable and adaptable, with flexible deployments but may need dedicated hardware for optimal performance.
SolarWinds NPM is scalable and effective in handling large network infrastructures.
 

Stability Issues

Sentiment score
7.4
OpsRamp is rated highly for stability, requiring minimal maintenance, and outperforms similar tools like SolarWinds in reliability.
Sentiment score
7.5
Properly managed SolarWinds NPM is stable, with fewer issues in updated versions, relying on infrastructure planning and resource allocation.
 

Room For Improvement

OpsRamp requires improvements in ITSM maturity, search, UI, alert accuracy, automation, customization, real-time updates, scalability, and team engagement.
SolarWinds NPM faces challenges with accuracy, user interface, scalability, support, stability, resource use, and pricing concerns.
SolarWinds needs to upscale on observability and add full-fledged observability features, including security features.
 

Setup Cost

OpsRamp's pricing is competitive and cost-effective, offering full platform access with annual payments based on resource count.
SolarWinds NPM offers competitive pricing but can be costly; complex licensing and additional fees may impact smaller businesses.
Pricing-wise, SolarWinds NPM is more expensive than PRTG.
The solution is considered expensive.
 

Valuable Features

OpsRamp offers comprehensive monitoring, alerting, and management features for hybrid infrastructures, including AI, predictive analysis, and seamless integrations.
SolarWinds NPM offers easy deployment, intuitive monitoring, customizable dashboards, multi-vendor support, scalability, and community-driven enhancements for proactive management.
SolarWinds NPM has specific modules for monitoring different network capabilities, which provides rich features for carrying out specific tasks.
The most valuable feature for us is the database performance analyzer, which we use a lot.
 

Categories and Ranking

OpsRamp
Ranking in IT Infrastructure Monitoring
27th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
11
Ranking in other categories
Event Monitoring (5th), AIOps (11th)
SolarWinds NPM
Ranking in IT Infrastructure Monitoring
5th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
157
Ranking in other categories
Network Monitoring Software (4th), Cloud Monitoring Software (6th)
 

Mindshare comparison

As of February 2025, in the IT Infrastructure Monitoring category, the mindshare of OpsRamp is 2.9%, up from 1.7% compared to the previous year. The mindshare of SolarWinds NPM is 3.9%, down from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Muhammad Umair Gulfam - PeerSpot reviewer
Automates Azure resource monitoring and inventory management but slow with real-time patch status
There is room for improvement in the performance of the product. The main problem is with patch management. The actual problem we're facing is with the patch management feature. It's not real-time, which creates inconsistencies. The machine might say there are no updates available, while the OpsRamp agent reports that everything's patched. It's a mismatch. We recently started a new marketplace for clients where we manage patch management. We try to share knowledge with OpsRamp, but they don't have a rapid process for product enhancements. Our main pain point is the lack of engagement from the product team. If someone from OpsRamp could discuss our concerns, work on future enhancements, or even give us an estimated timeline (ETA), it would be a huge improvement.
MohitKumar - PeerSpot reviewer
High-level, comprehensive, and proactive monitoring in a user-friendly interface
The solution needs to integrate with additional SDN technologies that are part of the hyper market. The solution supports many vendors by default and just included Meraki SDN with the new release, but continued expansion is important. We created a custom method to pair with unsupported vendors but that can produce a lag in performance so future releases should expand SDN support. The solution does a good job of automating features but could expand that even more.
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Use our free recommendation engine to learn which IT Infrastructure Monitoring solutions are best for your needs.
838,640 professionals have used our research since 2012.
 

Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
13%
Financial Services Firm
11%
Real Estate/Law Firm
7%
Educational Organization
58%
Computer Software Company
6%
Manufacturing Company
5%
Financial Services Firm
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with OpsRamp?
OpsRamp had shortcomings associated with its network capabilities. When my company introduced OpsRamp at a discussion, I saw that its network capabilities, which were not there, were in the process...
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or kind of devices (network devices, servers, something else). Some tools are better for only network devices while others are better for a cloud monitoring...
What is the best network monitoring software for large enterprises?
We are partners with SolarWinds and we sell a lot of Network management to large enterprises also because of scalability, products like Network Performance Monitor & Netflow Traffic Analyzer ar...
 

Comparisons

 

Also Known As

No data available
Solarwinds Network Performance Monitor, SolarWinds Network Bandwidth Analyzer
 

Overview

 

Sample Customers

Epsilon, CloudBrix, GreenPages, NIIT Technologies
Microsoft, Federal Express, Hewlett-Packard, and MasterCard
Find out what your peers are saying about OpsRamp vs. SolarWinds NPM and other solutions. Updated: January 2025.
838,640 professionals have used our research since 2012.