WhatsUp Gold vs Zabbix comparison

"The most valuable feature is the auto-discovery function."

"I use it on premises to monitor my network database. We monitor the link up/down and use the SNMP traps as well."

"Our local support team provides excellent service."

"It is easy to access and discover devices, as well as monitor them automatically. The topology discover is also a useful feature."

"This is a good, stable network monitoring solution for devices."

"The solution effectively monitors network devices and servers."

"The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is."

"We no longer have to manually search for problems because we are alerted when something in the network goes down."

"It provides high scalability, alerting, notification, templating, and end-to-end security."

"The flexibility of this solution is amazing."

"Dashboard and the customization of the items and triggers are the most valuable features."

"The best thing about Zabbix is the integration and the APIs that are included are very fast"

"There are lots of great features and functionality within the solution."

"The template system in Zabbix is very beneficial as it saves time in configuration."

"I have found that the reporting feature in Zabbix is most valuable. Additionally, the solution has given us bandwidth options, we are able to see where problems are. For example, we noticed a problem that occurred because of a bad interface going in the wireless VLAN."

"The initial setup was very quick. The first time it was long because I didn't know it yet. I was only using Windows. The first time was very difficult because of the operating system."

"The initial setup of WhatsUp Gold is a medium range of difficulty levels. However, if it is your first time it could be difficult."

"The technical support does not bother to respond."

"I think there are a few bugs now. Although they give some resolution for this, we cannot share the network remotely because of our company policy."

"Regional product team support is not very good."

"The licensing model could be improved. Right now, the levels are too far apart. This causes the solution to be more expensive than it needs to be."

"The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."

"You have to invest a few days to become an expert in this solution."

"I would like to see them do an enhancement to the application monitoring. A lot of other products do better application monitoring so they should do some improvements to the application monitoring."

"I want Zabbix to improve the UX/UI. Zabbix doesn't use a JavaScript chart for images, and I want them to improve this."

"If you want to use all of the features then you have to pay a licensing fee."

"Correlation of events would be a wonderful addition."

"The reports are not great and should be improved."

"The stability could be better."

"To improve Zabbix, adding more features to support the monitoring of modern workloads like containers would be beneficial."

"The server monitoring could be better."

"Its UI needs to be improved a little bit more so that an end-user is also able to handle it. I can handle it, but others should also be able to handle it in a better way. It becomes complex when we are growing and need to add proxies. We need more scalability features and documentation for different use cases. A lot of articles are available, but they need to be in proper documentation. For example, when you have thousands of servers that have to be monitored in different regions of the world, there should be some kind of documentation to describe how you can create proxies and add them. Sometimes, when you are using the database, it can get overloaded. When the network is growing, the number of transactions becomes very high, and the database gets overloaded. There should be information about how to reduce the load on the MySQL database, which is what Zabbix is using. The market is growing a lot, and it should be enhanced for a lot more things. We are currently bringing enhancements at our end for different use cases. For example, when dockerization is going on, how can we check the logs inside the Dockers. We should also be able to monitor and check the number of logins and add features such as SSO login and two-factor authentication as a protocol. These are the security features and concerns that we have to deal with. Currently, we are developing modules to add features to Zabbix, but they should also work on these features."

"There is a license needed to use WhatsUp Gold."

"The price of WhatsUp Gold is good."

"The most valuable feature is the cost compared to other solutions."

"I'm not sure, but it's expensive. We don't pay any additional fees."

"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."

"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."

"The pricing can be on the expensive side when considering competing products."

"Pricing is reasonable compared to other products."

"We use the open-source version of Zabbix."

"This solution is completely open-source, so it is quite affordable."

"We’re using the free version, which covers all our current needs."

"It is open source. If you want to have a subscription or official support, you can pay for it. They have different plans, which are not that expensive. The plans are based on per monitoring server, not per monitored equipment. So, it is not at all expensive, and you can also live without the support if you want a cheaper option."

"I use the tool's free version."

"My manager is very happy because it doesn't cost anything."

"There is a license required for this solution and we pay annually for our license."

"If you have 20,000 hosts, the support costs around €95,000 for a year."