WhatsUp Gold vs Zabbix comparison

"The most important features of WhatsUp Gold are the server health and uptime it provides. Additionally, WhatsUp Gold is a Windows-based solution which is a benefit."

"It is stable."

"The interface in the last few years it has been a lot greater, they are much more user-friendly. I like the interface."

"The most valuable feature of WhatsUp Gold is NetFlow and the virtualized maps."

"This is a good, stable network monitoring solution for devices."

"NetFlow monitoring, real-time monitoring, and surveys have been the most valuable features for our business."

"The most valuable features are network bandwidth monitoring and monitoring device health."

"The user interface is good enough."

"The initial setup was not complex."

"Zabbix is quite stable once it is set up. We haven't had any post-setup issues."

"The integration capabilities and APIs are the best part."

"The level of discovery-based configuration that lets us auto-configure the monitoring for various systems is a valuable feature."

"Health and communication links availability."

"We value the auto-host discovery, template import, bulk import/export features. Newer versions also add nice features, such as multi-IP per host."

"The product is very stable."

"I really enjoy network traffic triggers that allow us to check traffic threshold from ISP."

"One of the biggest things that made us start to look at another product is we're not able to have an end to end monitoring from a user perspective throughout the system and back to the user. All the monitoring is from inside out, we need something that also can give us from outside in."

"The tool should focus on increasing its market share, as it is the only area of concern where improvements are needed."

"You have to invest a few days to become an expert in this solution."

"Integrations with other devices. I want to have a product that has full integration with my active directory so I can track user activity. I want to track my complete user activity, so I'm looking for a product to implement in the near future, which will have full integration with my network and active directory users. It became very difficult to track user activity."

"Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be beneficial."

"The initial setup of WhatsUp Gold is a medium range of difficulty levels. However, if it is your first time it could be difficult."

"I would like to see better integration with switches so that you can see what is connected to each port, what the traffic is, and have a network map automatically generated."

"Adding on services increases the cost and on the version we have there is no option for ATM monitoring."

"Correlation of events would be a wonderful addition."

"The product delivers false positives during reporting because of flapping. Other reasonably priced alternatives may have better performance."

"I had problems using Zabbix when working with SUSE Enterprise; many companies use SUSE."

"The dashboard and the graph section could be a little bit more professional."

"The user web interface is a little bit too basic, we need to link Zabbix to Grafana to have more options, such as graphs and charts. The interface needs to be improved. Additionally, there could be better integration with Grafana API."

"Sometimes, the documentation is a little bit written in Estonia – a country in Europe. The language barrier and translation to English can sometimes make it difficult to understand what they're trying to get at. It's just a language thing."

"Even though it’s such a powerful monitoring system, it would be more helpful if it had a flexible UI."

"Its UI needs to be improved a little bit more so that an end-user is also able to handle it. I can handle it, but others should also be able to handle it in a better way. It becomes complex when we are growing and need to add proxies. We need more scalability features and documentation for different use cases. A lot of articles are available, but they need to be in proper documentation. For example, when you have thousands of servers that have to be monitored in different regions of the world, there should be some kind of documentation to describe how you can create proxies and add them. Sometimes, when you are using the database, it can get overloaded. When the network is growing, the number of transactions becomes very high, and the database gets overloaded. There should be information about how to reduce the load on the MySQL database, which is what Zabbix is using. The market is growing a lot, and it should be enhanced for a lot more things. We are currently bringing enhancements at our end for different use cases. For example, when dockerization is going on, how can we check the logs inside the Dockers. We should also be able to monitor and check the number of logins and add features such as SSO login and two-factor authentication as a protocol. These are the security features and concerns that we have to deal with. Currently, we are developing modules to add features to Zabbix, but they should also work on these features."

"I'm not sure, but it's expensive. We don't pay any additional fees."

"There is a license needed to use WhatsUp Gold."

"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."

"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."

"The most valuable feature is the cost compared to other solutions."

"The pricing can be on the expensive side when considering competing products."

"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."

"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."

"It's an open-source solution that can be used free of charge."

"There is no license but we need to pay for support."

"Zabbix is open-source so if one wishes to implement it in-house, they must have qualified professionals to set up and optimize databases, Linux/Unix OS, PHP, Apache, and depending on what is monitored, a full-stack network and systems administrator may be needed."

"This solution is open-source and free to use."

"The tool's licensing is good."

"We’re using the free version, which covers all our current needs."

"Zabbix is an open-source tool, and it's free to use."

"The solution is free. However, many open-sourced tools start out free but eventually start charging."