WhatsUp Gold vs Zabbix comparison

"The interface in the last few years it has been a lot greater, they are much more user-friendly. I like the interface."

"Auto scanning is most valuable. It looks for rogue devices on your network."

"The tool's most valuable feature is the visibility it offers of everything in the network and infrastructure."

"The product is reasonably priced."

"We no longer have to manually search for problems because we are alerted when something in the network goes down."

"It is easy to access and discover devices, as well as monitor them automatically. The topology discover is also a useful feature."

"The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is."

"The most valuable features are network bandwidth monitoring and monitoring device health."

"The best feature is that Zabbix can report everything, and everything in Zabbix is free."

"Zabbix can use old data to current data to set the threshold. We can use previous data to set the threshold."

"It not only provides the preconfigured item monitoring feature, but it is also easy to configure custom items."

"Its overall flexibility is most valuable. When our customers have some custom applications that are not necessarily covered by the community or a standard monitoring tool, we use Zabbix to build our own modules with our own templates. This feature has been useful in using Zabbix for infrastructure and IT monitoring. It has also been useful for industrial equipment monitoring. Zabbix is very lightweight. It is efficient in terms of performance because it doesn't use a lot of resources."

"Zabbix is scalable."

"The solution allows for good integration with other products."

"Zabbix is quite stable once it is set up. We haven't had any post-setup issues."

"It has improved our server performance monitoring overall. We know right away when there are problems. It has built-in statistics, so we can go back and see if there's spiking. We can check what's happening every day around the same time and check the configuration to see if there's something that's running and needs to be fixed."

"Integrations with other devices. I want to have a product that has full integration with my active directory so I can track user activity. I want to track my complete user activity, so I'm looking for a product to implement in the near future, which will have full integration with my network and active directory users. It became very difficult to track user activity."

"Regional product team support is not very good."

"WhatsUp Gold should work on real-time monitoring and configuration management. If they succeed in doing this, the solution will cover all the network troubleshooting aspects and will be a benefit."

"The pricing for this solution has gone up quite recently, which has led some of our customers to buy an alternative product."

"I would like to see them do an enhancement to the application monitoring. A lot of other products do better application monitoring so they should do some improvements to the application monitoring."

"The product is old and not updated."

"Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible."

"Pricing is too high relative to how many devices we use. The price list is not linear to number of devices."

"Its UI needs to be improved a little bit more so that an end-user is also able to handle it. I can handle it, but others should also be able to handle it in a better way. It becomes complex when we are growing and need to add proxies. We need more scalability features and documentation for different use cases. A lot of articles are available, but they need to be in proper documentation. For example, when you have thousands of servers that have to be monitored in different regions of the world, there should be some kind of documentation to describe how you can create proxies and add them. Sometimes, when you are using the database, it can get overloaded. When the network is growing, the number of transactions becomes very high, and the database gets overloaded. There should be information about how to reduce the load on the MySQL database, which is what Zabbix is using. The market is growing a lot, and it should be enhanced for a lot more things. We are currently bringing enhancements at our end for different use cases. For example, when dockerization is going on, how can we check the logs inside the Dockers. We should also be able to monitor and check the number of logins and add features such as SSO login and two-factor authentication as a protocol. These are the security features and concerns that we have to deal with. Currently, we are developing modules to add features to Zabbix, but they should also work on these features."

"There is a bit of a learning curve during installation."

"Zabbix could improve when it comes to large-scale use cases. Additionally, the inventory could be better when connecting to other solutions, such as ServiceNow. There show to be better integration with other platforms and storage."

"I would like for this solution to be more cloud-friendly."

"If Zabbix had a better dashboard then it would be nice."

"The user interface could be a bit better. They could update it a bit."

"The graphical user interface could be customized a little bit more, and also the dashboard could be more friendly."

"Its UI should be improved. They did some improvements in version 5, but it could benefit from some more work. Its integrations should also be improved. They've been active for one year, and they seem to have noticed that. It has new integrations, but it could benefit from more integrations. As far as I know, there is no model to push statistics, metrics, or events towards Zabbix. This type of API isn't yet there, whereas some other tools provide an API for this."

"There is a license needed to use WhatsUp Gold."

"Pricing is reasonable compared to other products."

"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."

"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."

"The most valuable feature is the cost compared to other solutions."

"This is a well priced solution."

"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."

"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."

"It is freeware. We still use the free version of Zabbix."

"The solution is free. However, many open-sourced tools start out free but eventually start charging."

"This is an open-source solution that can be used free of charge."

"It is worth every cent to pay or even study to do your own installation."

"It is free, which allows us to reduce costs."

"If you have 20,000 hosts, the support costs around €95,000 for a year."

"This solution is open-source and free to use."

"Zabbix is open-source so if one wishes to implement it in-house, they must have qualified professionals to set up and optimize databases, Linux/Unix OS, PHP, Apache, and depending on what is monitored, a full-stack network and systems administrator may be needed."