Try our new research platform with insights from 80,000+ expert users

What is WhatsUp Gold?

Featured reviews

WhatsUp Gold mindshare

As of January 2025, the mindshare of WhatsUp Gold in the Application Performance Monitoring (APM) and Observability category stands at 0.5%, up from 0.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability

PeerAnalyst reports

TypeTitleDate
CategoryApplication Performance Monitoring (APM) and ObservabilityJan 9, 2025Download
ProductReviews, tips, and advice from real usersJan 9, 2025Download
ComparisonWhatsUp Gold vs DatadogJan 9, 2025Download
ComparisonWhatsUp Gold vs DynatraceJan 9, 2025Download
ComparisonWhatsUp Gold vs New RelicJan 9, 2025Download
Suggested products
TitleRatingMindshareRecommending
Dynatrace4.412.4%95%344 interviewsAdd to research
Datadog4.39.9%96%186 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
11%
Financial Services Firm
11%
Government
9%
Educational Organization
5%
University
4%
Healthcare Company
4%
Real Estate/Law Firm
4%
Energy/Utilities Company
3%
Construction Company
3%
Comms Service Provider
3%
Retailer
3%
Non Profit
3%
Legal Firm
2%
Aerospace/Defense Firm
2%
Insurance Company
2%
Outsourcing Company
2%
Wholesaler/Distributor
2%
Media Company
2%
Performing Arts
1%
Logistics Company
1%
Transportation Company
1%
Pharma/Biotech Company
1%
Hospitality Company
1%
Recreational Facilities/Services Company
1%
Non Tech Company
1%
Consumer Goods Company
1%
 

WhatsUp Gold reviews

Sort by:
Tom Condo - PeerSpot user
Supervisor Information Services Operations at Seminole County Public Schools
Verified user of WhatsUp Gold
Apr 21, 2024
If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue

Pros

"The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is. "

Cons

"Importing the maps and being able to customize them could be easier."
AS
Senior Cyber Security Architect at Central Bottling Company group ltd
Verified user of WhatsUp Gold
Aug 26, 2024
Offers a good set of documentation to users

Pros

"The tool's most valuable feature is the visibility it offers of everything in the network and infrastructure."

Cons

"The tool should focus on increasing its market share, as it is the only area of concern where improvements are needed."
Find out what your peers are saying about WhatsUp Gold. Updated December 2024
830,455 professionals have used our research since 2012.
SyedKareemuddin - PeerSpot user
IT Manager at COCA COLA
Verified user of WhatsUp Gold
Mar 1, 2023
Accurate network monitoring, but tech support is lacking

Pros

"The solution effectively monitors network devices and servers."

Cons

"Regional product team support is not very good. "
PeerSpot user
Technical Manager at a consumer goods company with 1-10 employees
Verified user of WhatsUp Gold
Nov 25, 2024
Auto-discovery enhances device monitoring with room for advanced integration

Pros

"The most valuable feature is the auto-discovery function. "

Cons

"Improvements are needed in integration, especially for WhatsApp call and messages. "
Mohamed Rafiq - PeerSpot user
Manager at DEWA
Verified user of WhatsUp Gold
Nov 12, 2022
Good documentation, helpful support, and an easy setup

Pros

"The product is reasonably priced. "

Cons

"I might like to see a better interface in the future."
ASM Naushad Alam - PeerSpot user
Network Manager at a financial services firm with 1,001-5,000 employees
Verified user of WhatsUp Gold
May 20, 2022
Valuable server health information, high availability, and Windows based

Pros

"The most important features of WhatsUp Gold are the server health and uptime it provides. Additionally, WhatsUp Gold is a Windows-based solution which is a benefit."

Cons

"The initial setup of WhatsUp Gold is a medium range of difficulty levels. However, if it is your first time it could be difficult."
PeerSpot user
Network Engineer at a government with 1,001-5,000 employees
Verified user of WhatsUp Gold
Dec 16, 2019
Product discussed: 16.4
An easy initial setup with good documentation and a good interface on the older model

Pros

"The documentation is very good."

Cons

"The licensing model could be improved. Right now, the levels are too far apart. This causes the solution to be more expensive than it needs to be."
Mohamed Rafiq - PeerSpot user
Manager at DEWA
Verified user of WhatsUp Gold
Sep 24, 2019
Monitors the network database and the GUI is improved

Pros

"I use it on premises to monitor my network database. We monitor the link up/down and use the SNMP traps as well. "

Cons

"I think there are a few bugs now. Although they give some resolution for this, we cannot share the network remotely because of our company policy. "