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Azure Monitor vs WhatsUp Gold comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Azure Monitor offers mixed returns, with benefits like cost-effectiveness and flexibility, varying based on integration and usage patterns.
No sentiment score available
 

Customer Service

Sentiment score
6.4
Azure Monitor's support is mixed; users find premium plans helpful, but improvements in response time and competence are needed.
Sentiment score
8.3
WhatsUp Gold's customer service is highly rated, though some users face delays and regional support limitations.
Our local support team provides excellent service.
 

Scalability Issues

Sentiment score
7.8
Azure Monitor is scalable and flexible for companies, though some face regional and integration challenges despite ongoing updates.
Sentiment score
7.6
WhatsUp Gold is praised for its scalability, supporting IT teams with flexible network monitoring, especially in small to medium businesses.
WhatsApp Gold is scalable as it has an auto-discovery feature that easily allows the addition of new devices to the network.
 

Stability Issues

Sentiment score
8.3
Azure Monitor is highly reliable and stable, with improvements over time, though some regional and advanced monitoring issues remain.
Sentiment score
7.8
WhatsUp Gold is highly rated for stability, efficiently managing large databases with minor server setup issues reported.
 

Room For Improvement

Azure Monitor requires improved deployment, integration, user interface, and support, with enhanced automation, billing transparency, and AI-based features.
Users desire a better interface, enhanced monitoring, affordable pricing, improved integration, and agile feature releases for improved efficiency.
Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be beneficial.
 

Setup Cost

Azure Monitor's pricing is seen as cost-effective or expensive, depending on usage, with benefits for existing Azure customers.
WhatsUp Gold offers value but higher costs due to licensing and supports fees, yet remains cheaper than competitors like SolarWinds.
The licensing is based on devices, providing better cost-effectiveness than setups with more complex calculations.
 

Valuable Features

Azure Monitor provides dynamic alerting, seamless integration, and robust data, aiding proactive issue resolution and system health maintenance.
WhatsUp Gold provides network monitoring, intuitive interfaces, effective alerts, scalability, cost-effectiveness, and comprehensive documentation for Windows compatibility.
The most valuable feature is the auto-discovery function.
 

Categories and Ranking

Azure Monitor
Ranking in Application Performance Monitoring (APM) and Observability
4th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
53
Ranking in other categories
Cloud Monitoring Software (5th)
WhatsUp Gold
Ranking in Application Performance Monitoring (APM) and Observability
31st
Average Rating
7.8
Reviews Sentiment
7.4
Number of Reviews
24
Ranking in other categories
Network Monitoring Software (33rd), Server Monitoring (13th), IT Infrastructure Monitoring (31st)
 

Mindshare comparison

As of December 2024, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Azure Monitor is 9.7%, up from 9.1% compared to the previous year. The mindshare of WhatsUp Gold is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Swapan Biswas - PeerSpot reviewer
A powerful Kusto query language but the alerting mechanism needs improvement
Alerts cannot be configured to monitor at a certain point in time. For example, we might want to alert people at zero hours but that is not possible. Splunk can accomplish this and its alerts are far better than the solution's options. The alerting mechanism is not up to the market. The default interface should be improved. You can prepare your own dashboard by using custom query language, but the default interface is not good.
Tom Condo - PeerSpot reviewer
If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue
When it comes to the intuitiveness of the topology mapping feature, our network architect created a vision diagram of our entire network and then created the links tied into the WhatsUp active monitoring to different spots on our topology map. It's one of the more critical functions we do here. We have the map displayed in different places in our room and help desk. We get alerted via emails but we can also see it visually. It does what it says it's going to do. We find this feature very helpful. The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is. All the information is provided. This feature really helps. You can see the correlation between that link and what failed. This feature is very helpful. The interface is fairly intuitive. Some of our users used SolarWinds and Nagios, and WhatsUp is easy in comparison. Once you get set up, the look, feel, and configuration are good. Our network architect had never used it before but he was able to create the Visio and map. It was very simple. He has no problems with it.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
13%
Manufacturing Company
8%
Government
7%
Computer Software Company
15%
Manufacturing Company
11%
Financial Services Firm
11%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Splunk compare with Azure Monitor?
Splunk handles a high amount of data very well. We use Splunk to capture information and as an aggregator for monitoring information from different sources. Splunk is very good at alerting us if we...
What do you like most about Azure Monitor?
Azure Monitor is a very easy-to-use product in the cloud environment.
What needs improvement with Azure Monitor?
Azure Monitor could improve by adding capabilities for data observability and integrating more tightly with their data platform components.
What do you like most about WhatsUp Gold?
The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be benefici...
 

Comparisons

 

Overview

 

Sample Customers

Rackspace, First Gas, Allscripts, ABB Group
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about Azure Monitor vs. WhatsUp Gold and other solutions. Updated: December 2024.
824,145 professionals have used our research since 2012.