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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Threshold alerting is highly valued for its ability to notify users when issues arise in the network.
WhatsUp Gold provides effective monitoring of network devices and servers, utilizing features such as NetFlow and virtualized maps.
The automatic discovery and scanning capabilities help identify rogue devices and offer comprehensive visibility of the network.
WhatsUp Gold is praised for its ease of installation and deployment, with good documentation supporting the process.
Interactive mapping, including automatic topology generation and integration with virtualization and wireless, enhances network issue identification and analysis.

CONS

There is a need for enhancements in the application monitoring as competitors offer better functionality.
Pricing is considered too high relative to the number of devices being used, and the pricing model is not linear.
Better integration with switches to automatically generate a network map and monitor traffic is desired.
There is a need for full integration with Active Directory to track user activity effectively.
Users would like WhatsUp Gold to integrate with WhatsApp for SMS without relying on third-party servers.
 

WhatsUp Gold Pros review quotes

KM
Network Engineer at a financial services firm with 201-500 employees
Sep 18, 2017
It's a good product, and if one has the expertise to use it, it will be a good investment and it will help IT to save and plan for the future.
MS
CCIE Certified Engineer at a tech services company with 10,001+ employees
Sep 18, 2017
There is a flow monitor option, so we can trace the source IP, the destination IP, and top talker feature in this.
AB
MD at Thembanet
Mar 14, 2019
The threshold alerting is the most valuable feature.
Learn what your peers think about WhatsUp Gold. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
886,174 professionals have used our research since 2012.
reviewer775476 - PeerSpot reviewer
Network Engineer at a government with 1,001-5,000 employees
Jun 11, 2019
It is easy to access and discover devices, as well as monitor them automatically. The topology discover is also a useful feature.
it_user914949 - PeerSpot reviewer
Assistant Systems Administrator at a non-profit with 51-200 employees
Jun 11, 2019
The most valuable feature is the monitoring of resources.
WhatsUp677 - PeerSpot reviewer
Pre-Sales / Technical Account Manager at a tech services company with 1-10 employees
Jun 13, 2019
We no longer have to manually search for problems because we are alerted when something in the network goes down.
EW
IKT Konsulent at a government with 5,001-10,000 employees
Jun 23, 2019
The interface in the last few years it has been a lot greater, they are much more user-friendly. I like the interface.
AA
IT Manager at SABA Bank
Sep 10, 2019
This is a good, stable network monitoring solution for devices.
Mohamed Rafiq - PeerSpot reviewer
Manager at DEWA
Sep 22, 2019
I use it on premises to monitor my network database. We monitor the link up/down and use the SNMP traps as well.
SyedKareemuddin - PeerSpot reviewer
IT Manager at COCA COLA
Sep 25, 2019
The most valuable features are network bandwidth monitoring and monitoring device health.
 

WhatsUp Gold Cons review quotes

KM
Network Engineer at a financial services firm with 201-500 employees
Sep 18, 2017
I haven't had any issue with stability, except during the upgrade to 2017 when we encountered slow responses.
MS
CCIE Certified Engineer at a tech services company with 10,001+ employees
Sep 18, 2017
Sometimes it's a little bit slow.
AB
MD at Thembanet
Mar 14, 2019
I would like to see them do an enhancement to the application monitoring. A lot of other products do better application monitoring so they should do some improvements to the application monitoring.
Learn what your peers think about WhatsUp Gold. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
886,174 professionals have used our research since 2012.
reviewer775476 - PeerSpot reviewer
Network Engineer at a government with 1,001-5,000 employees
Jun 11, 2019
Pricing is too high relative to how many devices we use. The price list is not linear to number of devices.
it_user914949 - PeerSpot reviewer
Assistant Systems Administrator at a non-profit with 51-200 employees
Jun 11, 2019
I would like to see better integration with switches so that you can see what is connected to each port, what the traffic is, and have a network map automatically generated.
WhatsUp677 - PeerSpot reviewer
Pre-Sales / Technical Account Manager at a tech services company with 1-10 employees
Jun 13, 2019
The pricing for this solution has gone up quite recently, which has led some of our customers to buy an alternative product.
EW
IKT Konsulent at a government with 5,001-10,000 employees
Jun 23, 2019
One of the biggest things that made us start to look at another product is we're not able to have an end to end monitoring from a user perspective throughout the system and back to the user. All the monitoring is from inside out, we need something that also can give us from outside in.
AA
IT Manager at SABA Bank
Sep 10, 2019
Adding on services increases the cost and on the version we have there is no option for ATM monitoring.
Mohamed Rafiq - PeerSpot reviewer
Manager at DEWA
Sep 22, 2019
I think there are a few bugs now. Although they give some resolution for this, we cannot share the network remotely because of our company policy.
SyedKareemuddin - PeerSpot reviewer
IT Manager at COCA COLA
Sep 25, 2019
Integrations with other devices. I want to have a product that has full integration with my active directory so I can track user activity. I want to track my complete user activity, so I'm looking for a product to implement in the near future, which will have full integration with my network and active directory users. It became very difficult to track user activity.