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Cisco DNA Center vs WhatsUp Gold comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco DNA Center
Ranking in Network Monitoring Software
13th
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
41
Ranking in other categories
Network Management Applications (1st), Network Automation (2nd)
WhatsUp Gold
Ranking in Network Monitoring Software
30th
Average Rating
7.8
Reviews Sentiment
7.4
Number of Reviews
24
Ranking in other categories
Application Performance Monitoring (APM) and Observability (29th), Server Monitoring (14th), IT Infrastructure Monitoring (27th)
 

Mindshare comparison

As of March 2025, in the Network Monitoring Software category, the mindshare of Cisco DNA Center is 1.4%, up from 0.5% compared to the previous year. The mindshare of WhatsUp Gold is 1.2%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

AvrahamSonenthal - PeerSpot reviewer
Efficiently manages our wireless network and provides valuable monitoring features
The platform's biggest benefit has been in managing our wireless network. Having a single pane of glass to control all wireless controllers and access points and to monitor activity has been a significant advantage. We're a small federal agency with around 300 network devices, so automation is a minor focus. It's more relevant for larger networks. The main benefits we've seen are in inventory management and the potential for configuration automation. However, I recommend using the DNA Centre only for larger networks with over a thousand devices; otherwise, it may not be cost-effective. Before proceeding, ensure that your devices are compatible with DNA Center, as not all Cisco devices are supported. Also, investing in proper training is different from plug-and-play. I rate it an eight.
Tom Condo - PeerSpot reviewer
If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue
When it comes to the intuitiveness of the topology mapping feature, our network architect created a vision diagram of our entire network and then created the links tied into the WhatsUp active monitoring to different spots on our topology map. It's one of the more critical functions we do here. We have the map displayed in different places in our room and help desk. We get alerted via emails but we can also see it visually. It does what it says it's going to do. We find this feature very helpful. The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is. All the information is provided. This feature really helps. You can see the correlation between that link and what failed. This feature is very helpful. The interface is fairly intuitive. Some of our users used SolarWinds and Nagios, and WhatsUp is easy in comparison. Once you get set up, the look, feel, and configuration are good. Our network architect had never used it before but he was able to create the Visio and map. It was very simple. He has no problems with it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is simple to manage and it is all done from a single dashboard."
"Cisco DNA Center is a user-friendly solution."
"It is a stable solution."
"The most valuable feature of the solution stems from the fact that it gives some kind of ease in operations, especially since our company is moving from CLI to GUI-based configuration."
"The automation features are significant, reducing configuration time. This means outstanding functionality. By deploying the controller automatically, the rest becomes automated"
"The product's most valuable feature is the visual representation of the switch's front panel."
"The product offers an intuitive and automated way to manage user networks. It gives me an insight into the network health."
"The monitoring features are very useful for network engineers."
"The tool's most valuable feature is the visibility it offers of everything in the network and infrastructure."
"The product is reasonably priced."
"NetFlow monitoring, real-time monitoring, and surveys have been the most valuable features for our business."
"It is stable."
"The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is."
"The most valuable feature is the auto-discovery function."
"I use it on premises to monitor my network database. We monitor the link up/down and use the SNMP traps as well."
"This is a good, stable network monitoring solution for devices."
 

Cons

"As a user, it would be good if I could plug in controllers, suites, and devices from other vendors to Cisco DNA Center."
"We encountered issues with their response times, which had a big impact on our workflow."
"I would like is to have a small information pointer available. It could be a plus feature that I want to implement. When I hover my mouse over the user interface, it should provide a brief explanation. It would be helpful to have it incorporated into the UI."
"The product has many features that do not work properly."
"The solution needs to improve the dashboard."
"The weaknesses primarily involve pricing and the ongoing need for increased bandwidth and data throughput."
"An area for improvement in Cisco DNA Center is the latency in data correlation. For example, sometimes, when an issue happens, and I check the logs, I can't find the corresponding log. There's a delay in log replication, so this is what needs improvement in Cisco DNA Center. Reporting in Cisco DNA Center could also be improved because it only has a few templates, and you can't customize it based on your requirements. There aren't many options available in Cisco DNA Center regarding reporting, versus Cisco Prime, which has excellent features for different levels of detailed reports. I'd like to see real-time data replication in the next release of Cisco DNA Center, similar to what's done in Meraki. Data in Meraki is real-time with no delay, so data is immediately replicated in the cloud. Currently, there's a lag in Cisco DNA Center, and addressing that lag is the enhancement I'd like to see in Cisco DNA Center. The solution also needs to be more user-friendly."
"There are some software problems from version to version. It takes a long time for DNA Center to recognize the video and control access devices."
"The pricing for this solution has gone up quite recently, which has led some of our customers to buy an alternative product."
"The product is old and not updated."
"I think there are a few bugs now. Although they give some resolution for this, we cannot share the network remotely because of our company policy."
"One of the biggest things that made us start to look at another product is we're not able to have an end to end monitoring from a user perspective throughout the system and back to the user. All the monitoring is from inside out, we need something that also can give us from outside in."
"You have to invest a few days to become an expert in this solution."
"Improvements are needed in integration, especially for WhatsApp call and messages."
"Adding on services increases the cost and on the version we have there is no option for ATM monitoring."
"Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be beneficial."
 

Pricing and Cost Advice

"The price of the solution is expensive. The hardware is licensed on the device, but the hardware on the server is expensive."
"Affordability is a problem because it's created for large enterprises only. So, some customers, even if their engineers want the solution, might have problems with budget limitations."
"The product is very costly."
"I do know that Cisco does offer some really good promotions for DNA Center to bring the costs down."
"It is an expensive solution."
"The licensing cost for Cisco DNA Center is not more than that of other solutions."
"I rate the product's pricing an eight on a scale of one to ten, where one is very cheap, and ten is very expensive."
"Licensing for Cisco DNA Center is a little bit expensive, just like any Cisco solution. Its cost could still be improved."
"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."
"The most valuable feature is the cost compared to other solutions."
"This is a well priced solution."
"The price of WhatsUp Gold is good."
"Pricing is reasonable compared to other products."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Government
10%
Manufacturing Company
9%
University
6%
Computer Software Company
14%
Financial Services Firm
11%
Manufacturing Company
10%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Cisco DNA Center?
The most valuable feature of the solution stems from the fact that it gives some kind of ease in operations, especially since our company is moving from CLI to GUI-based configuration.
What needs improvement with Cisco DNA Center?
The system is working fine for me currently.
What do you like most about WhatsUp Gold?
The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be benefici...
 

Also Known As

DNA Center
No data available
 

Overview

 

Sample Customers

Information Not Available
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about Cisco DNA Center vs. WhatsUp Gold and other solutions. Updated: March 2025.
839,422 professionals have used our research since 2012.