WhatsUp Gold and Elastic Observability compete in the observability and monitoring category. Elastic Observability is often recognized for its robust features and higher perceived value, while WhatsUp Gold is favored for its ease of deployment and customer service.
Features: WhatsUp Gold offers straightforward monitoring capabilities, user-friendly dashboards, and reliable customer support. Elastic Observability provides comprehensive data analytics, strong integrations, and advanced monitoring features.
Room for Improvement: WhatsUp Gold could improve its scalability, reporting functionalities, and integration options. Elastic Observability needs a more intuitive initial setup, enhanced support resources, and simpler user interfaces.
Ease of Deployment and Customer Service: WhatsUp Gold is easy to deploy and has excellent customer service with responsive support. Elastic Observability, although more complex to implement, is supported by extensive documentation and reliable service.
Pricing and ROI: WhatsUp Gold has lower setup costs with quicker ROI. Elastic Observability is more expensive but considered worth the investment due to its extensive capabilities.
Our local support team provides excellent service.
Elastic Observability seems to have a good scale-out capability.
What is not scalable for us is not on Elastic's side.
WhatsApp Gold is scalable as it has an auto-discovery feature that easily allows the addition of new devices to the network.
It is very stable, and I would rate it ten out of ten based on my interaction with it.
Elastic Observability is really stable.
One example is the inability to monitor very old databases with the newest version.
Elastic Observability could improve asset discovery as the current requirement to push the agent is not ideal.
Clients often ask for network path analysis, which is available in competitors' tools but not in WhatsApp Gold.
The license is reasonably priced, however, the VMs where we host the solution are extremely expensive, making the overall cost in the public cloud high.
Elastic Observability is cost-efficient and provides all features in the enterprise license without asset-based licensing.
The licensing is based on devices, providing better cost-effectiveness than setups with more complex calculations.
The most valuable feature is the integrated platform that allows customers to start from observability and expand into other areas like security, EDR solutions, etc.
All the features that we use, such as monitoring, dashboarding, reporting, the possibility of alerting, and the way we index the data, are important.
The most valuable feature is the auto-discovery function.
Elastic Observability is primarily used for monitoring login events, application performance, and infrastructure, supporting significant data volumes through features like log aggregation, centralized logging, and system metric analysis.
Elastic Observability employs Elastic APM for performance and latency analysis, significantly aiding business KPIs and technical stability. It is popular among users for system and server monitoring, capacity planning, cyber security, and managing data pipelines. With the integration of Kibana, it offers robust visualization, reporting, and incident response capabilities through rapid log searches while supporting machine learning and hybrid cloud environments.
What are Elastic Observability's key features?Companies in technology, finance, healthcare, and other industries implement Elastic Observability for tailored monitoring solutions. They find its integration with existing systems useful for maintaining operation efficiency and security, particularly valuing the visualization capabilities through Kibana to monitor KPIs and improve incident response times.
Explore and manage your entire network infrastructure effortlessly with WhatsUp Gold's robust layer 2/3 discovery, creating a detailed interactive map from the edge to the cloud. Monitor devices, wireless controllers, servers, virtual machines, applications, and traffic flows across various environments. Real-time alerts ensure optimal performance, allowing you to meet or exceed SLAs. The platform offers customizable maps, dashboards, and alerts for easy network management. Quickly resolve issues with intuitive workflows, reducing Mean Time to Resolution (MTTR). WhatsUp Gold's integrated log management provides easy visibility and control of device log data, allowing monitoring, filtering, searching, and alerting on syslogs or Windows logs. Archive logs to comply with regulatory requirements and preserve historical data, all through a user-friendly interface. Streamline network monitoring and issue resolution with WhatsUp Gold, making network management efficient and hassle-free.
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