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ManageEngine OpManager vs WhatsUp Gold comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024
 

Categories and Ranking

ManageEngine OpManager
Ranking in Network Monitoring Software
10th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
50
Ranking in other categories
No ranking in other categories
WhatsUp Gold
Ranking in Network Monitoring Software
33rd
Average Rating
7.8
Reviews Sentiment
7.4
Number of Reviews
24
Ranking in other categories
Application Performance Monitoring (APM) and Observability (31st), Server Monitoring (13th), IT Infrastructure Monitoring (31st)
 

Mindshare comparison

As of December 2024, in the Network Monitoring Software category, the mindshare of ManageEngine OpManager is 2.0%, up from 2.0% compared to the previous year. The mindshare of WhatsUp Gold is 1.2%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

ShaheenKapery - PeerSpot reviewer
Reporting is good, monitors well and stable product
The pricing could be cheaper. The initial integration does cost a bit. Jira seems to be making a comeback on the Service Desk side, as well as Zendesk and Freshservice. I know that ServiceNow integration is very easy, like a three- or four-step process. But with the others, you need developers to do API-based integration, which takes longer and requires a different skill set. Even a monkey can follow a four-step process, but API integration can be more complicated here.
Tom Condo - PeerSpot reviewer
If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue
When it comes to the intuitiveness of the topology mapping feature, our network architect created a vision diagram of our entire network and then created the links tied into the WhatsUp active monitoring to different spots on our topology map. It's one of the more critical functions we do here. We have the map displayed in different places in our room and help desk. We get alerted via emails but we can also see it visually. It does what it says it's going to do. We find this feature very helpful. The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is. All the information is provided. This feature really helps. You can see the correlation between that link and what failed. This feature is very helpful. The interface is fairly intuitive. Some of our users used SolarWinds and Nagios, and WhatsUp is easy in comparison. Once you get set up, the look, feel, and configuration are good. Our network architect had never used it before but he was able to create the Visio and map. It was very simple. He has no problems with it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use the solution to monitor links. It also helps us to track servers and monitor logs."
"You can put all of your work on there, they'll send you an email or send you a text. That functionality as a network engineer is the one I like the most. I do like the fact that we can schedule reports. That works too because that's a lot fewer spreadsheets that I have to create."
"The features we found most valuable in ManageEngine OpManager are the probe server and reporting because they're pretty good features."
"In my three years of experience with OpManager, we haven't encountered any issues. So, I'd rate it a nine out of ten. It's very stable."
"The most valuable feature is the monitoring alerts. The administrators are immediately notified and can do the required action immediately. This is the feature we value and use the most."
"The product provides intensive reports."
"The tool is useful for SNMP monitoring."
"It helps us a lot for monitoring our servers in one console, instead of going to individual servers."
"WhatsUp Gold is very easy to deploy."
"The most valuable feature of WhatsUp Gold is NetFlow and the virtualized maps."
"We no longer have to manually search for problems because we are alerted when something in the network goes down."
"The most valuable feature is the monitoring of resources."
"NetFlow monitoring, real-time monitoring, and surveys have been the most valuable features for our business."
"The installation and configuration process are easy."
"The product is reasonably priced."
"It is easy to access and discover devices, as well as monitor them automatically. The topology discover is also a useful feature."
 

Cons

"The data provided by the tool is not accurate."
"The integration with various OEM products could be simplified."
"ManageEngine OpManager could improve the default dashboards that are available. We are not able to customize them easily and they do not give us the information we need unless we customize them. You need to have the technical knowledge to be able to do it, the customization should be easier."
"ManageEngine OpManager could improve by having a better cloud presence."
"The pricing of the solution is high. They should work to adjust the pricing model to see if they can help reduce costs."
"The solution's reports need to include the number of applications consumed."
"The dashboard has some limitations and should be more user-friendly."
"It would be great if there were some sort of artificial intelligence feature which would help us make improvements in the network once we find an issue, and do it automatically."
"I would like to see them do an enhancement to the application monitoring. A lot of other products do better application monitoring so they should do some improvements to the application monitoring."
"The technical support does not bother to respond."
"I would like to see better integration with switches so that you can see what is connected to each port, what the traffic is, and have a network map automatically generated."
"Pricing is too high relative to how many devices we use. The price list is not linear to number of devices."
"Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible."
"Importing the maps and being able to customize them could be easier."
"Improvements are needed in integration, especially for WhatsApp call and messages."
"The pricing for this solution has gone up quite recently, which has led some of our customers to buy an alternative product."
 

Pricing and Cost Advice

"The tool's licensing costs are yearly."
"It is reasonably priced."
"In terms of pricing, I would rate it a two out of five. It was expensive."
"The solution's licensing costs are yearly and based on the number of applications."
"The solution's pricing is very low compared to other products."
"Pricing for ManageEngine OpManager depends on the number of nodes you onboard and whatever pricing is reflected on the ManageEngine portal which offers discounts from ten percent to fifteen percent. It purely depends on the sales volume and the negotiation. In my organization, there are about one thousand two hundred nodes which cost around $29,000 per year. There's no additional support fee or maintenance fee from ManageEngine OpManager. Pricing for the solution is highly competitive and I would rate it five out of five. ManageEngine OpManager is one of the most competitive options out there."
"We have a standard license for ManageEngine OpManager. We purchased the license for one year and now we are upgrading it soon."
"The solution is highly affordable"
"Pricing is reasonable compared to other products."
"I'm not sure, but it's expensive. We don't pay any additional fees."
"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."
"This is a well priced solution."
"The pricing can be on the expensive side when considering competing products."
"The price of WhatsUp Gold is good."
"There is a license needed to use WhatsUp Gold."
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Top Industries

By visitors reading reviews
Educational Organization
54%
Computer Software Company
9%
Manufacturing Company
5%
Financial Services Firm
5%
Computer Software Company
15%
Manufacturing Company
11%
Financial Services Firm
10%
Government
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for ManageEngine OpManager?
The pricing was okay. However, it has been increasing a lot lately. The product is not worth the money.
What needs improvement with ManageEngine OpManager?
The product has only basic functionalities. It is not like SolarWinds. The data provided by the tool is not accurate. SolarWinds is more accurate.
What do you like most about WhatsUp Gold?
The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be benefici...
 

Also Known As

OpManager
No data available
 

Overview

 

Sample Customers

Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLC
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about ManageEngine OpManager vs. WhatsUp Gold and other solutions. Updated: December 2024.
823,875 professionals have used our research since 2012.