ManageEngine OpManager vs WhatsUp Gold comparison

"The dashboard, versatility and larger horizon are valuable."

"The solution is finely stable."

"The solution's most valuable feature is its ability to reach most of our network devices and get the most from them."

"The detections are fine when they work."

"The most valuable feature of ManageEngine OpManager is the management of the virtual machine and the host machine."

"We have found the solution to be stable."

"Overall, I give the product a rating of ten."

"The product provides intensive reports."

"The most valuable features are network bandwidth monitoring and monitoring device health."

"The installation and configuration process are easy."

"The solution effectively monitors network devices and servers."

"It is easy to access and discover devices, as well as monitor them automatically. The topology discover is also a useful feature."

"We no longer have to manually search for problems because we are alerted when something in the network goes down."

"NetFlow monitoring, real-time monitoring, and surveys have been the most valuable features for our business."

"The most valuable feature is the auto-discovery function."

"Auto scanning is most valuable. It looks for rogue devices on your network."

"ManageEngine OpManager could improve the default dashboards that are available. We are not able to customize them easily and they do not give us the information we need unless we customize them. You need to have the technical knowledge to be able to do it, the customization should be easier."

"The integration with various OEM products could be simplified."

"There needs to be improvements to make the solution capable of supporting more devices, and it would be good to see an option for automatic deployment."

"What I'd like ManageEngine OpManager to improve on is artificial intelligence. In particular, the machine learning feature should be integrated with the sensor flow. Doing this will give leverage, especially when you look at other products such as the Cisco DNA Center. When a switch goes down, I should be able to build on the correlation of other physical devices it's connected to so that I can integrate that with my CA CMDB. The ManageEngine OpManager team needs to draw a long-term roadmap where that feature becomes an integral part of the solution because right now, machine learning in ManageEngine OpManager is a long process. The solution doesn't have MLS search and I want to see ML being developed and applied for CA CMDB to greatly reduce the burden of tying everything. For example, if I have a data center switch that goes down now, I should know what server it's connected to, and when that switch goes down at twenty-four ports, I would get twenty-four alerts for different devices plugged in. I should be able to make a correlation that the major problem lies in the switch and not with the twenty-four elements connected to that switch. That is where machine learning should come into play and the ManageEngine OpManager AI should indicate "This is where the root of your problem is." It could be difficult, but this is a feature that should be improved or added to the solution."

"You cannot resolve 100 percent of the issues yourself. You would need to reach out to the support. It needs to be cheaper."

"I would like to see more capabilities and specific profiles built for the manufacturing sector."

"Real user and UI monitoring are not practical."

"The solution's reports need to include the number of applications consumed."

"You have to invest a few days to become an expert in this solution."

"Pricing is too high relative to how many devices we use. The price list is not linear to number of devices."

"The pricing for this solution has gone up quite recently, which has led some of our customers to buy an alternative product."

"We can never achieve or get a good picture of the network topology."

"Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be beneficial."

"The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."

"The technical support does not bother to respond."

"Improvements are needed in integration, especially for WhatsApp call and messages."

"It is reasonably priced."

"ManageEngine OpManager is cheaper than SolarWinds."

"I rate the tool's pricing an eight out of ten."

"ManageEngine OpManager has a three-tier licensing model."

"It is not really expensive; it is nominal licensing."

"We had perpetual licenses. The cost was around 36,000 for OPManager, and then you'd have the yearly maintenance fee of 2,000 or 3,000."

"The licensing is on a yearly basis and the pricing is on the cheaper side."

"The tool's licensing costs are yearly."

"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."

"There is a license needed to use WhatsUp Gold."

"The price of WhatsUp Gold is good."

"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."

"The most valuable feature is the cost compared to other solutions."

"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."

"The pricing can be on the expensive side when considering competing products."

"Pricing is reasonable compared to other products."