ManageEngine OpManager and PRTG Network Monitor are competitors in the network and device monitoring industry. ManageEngine appears to have an advantage with its robust automation and affordable pricing, especially in larger deployments.
Features: ManageEngine OpManager provides extensive network and device monitoring, automation, real-time alerting, and reporting features. It is user-friendly and allows easy threshold definition. PRTG Network Monitor offers rapid deployment, scalability, and a wide variety of sensors for extensive infrastructure monitoring but focuses on fundamental monitoring needs.
Room for Improvement: ManageEngine OpManager users have cited a need for better dashboard customization, improved backup solutions, and enhanced AI features. They also face challenges with change control and stability during upgrades. PRTG Network Monitor requires improvements in technical documentation, licensing costs, and integration with advanced features like AIOps, as well as more dynamic graphical interfaces and comprehensive mobile app usage.
Ease of Deployment and Customer Service: ManageEngine OpManager mainly deploys on-premises and offers comprehensive support, but could improve in responsiveness and knowledge depth. PRTG Network Monitor supports various deployment models, including hybrid and cloud, and offers excellent technical support, though users seek better global accessibility and responsiveness.
Pricing and ROI: ManageEngine OpManager is considered a cost-effective solution compared to competitors like SolarWinds, with various discounts and positive ROI due to reduced need for additional administrative staff. PRTG Network Monitor offers flexibility for smaller environments with an all-inclusive license. However, costs can rise in large-scale environments. Both solutions improve uptime and operational efficiency, with ManageEngine receiving more acclaim for value and affordability in larger scales.
ManageEngine OpManager is a network, server, and virtualization monitoring software that helps SMEs, large enterprises and service providers manage their data centers and IT infrastructure efficiently and cost effectively. Automated workflows, intelligent alerting engines, configurable discovery rules, and extendable templates enable IT teams to setup a 24x7 monitoring system within hours of installation.
PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.
To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.
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