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ManageEngine OpManager pros and cons

Vendor: ManageEngine
4.0 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

ManageEngine OpManager is praised for its seamless integration capabilities, making it easy to incorporate into existing systems.
Reporting and monitoring alerts are highly valuable features, enabling proactive management of network devices.
The centralized dashboard allows for efficient device management, which is particularly useful in large environments.
ManageEngine OpManager offers effective network configuration and device monitoring, simplifying management across multiple branches.
The tool supports real-time monitoring of network utilization, downtime, and services, enhancing overall network visibility.

CONS

ManageEngine OpManager needs an OVA for easier virtual deployments, as building a virtual instance can be challenging without it.
The integration and configuration process of ManageEngine OpManager is complex, requiring extensive setup and technical knowledge.
Machine learning and artificial intelligence features in ManageEngine OpManager need development to improve network issue resolution and device correlation.
ManageEngine OpManager's cloud presence needs enhancement to support monitoring on remote devices more efficiently.
ManageEngine OpManager's pricing and licensing model is confusing and expensive, affecting its accessibility.
 

ManageEngine OpManager Pros review quotes

it_user720492 - PeerSpot reviewer
Diretor Sistemas de Informação (CIO/CTO)
Aug 17, 2017
Alerting is the biggest asset as we can have real-time failure view and predict failures in some cases.
Technicaf1c0 - PeerSpot reviewer
Technical Sales Consultant at a healthcare company with 10,001+ employees
Aug 27, 2017
The initial setup of OpManager is very easy and straightforward.
PS
Sr. Consultant at a tech services company with 10,001+ employees
Sep 10, 2017
Rich GUI tool to monitor infrastructure.
Learn what your peers think about ManageEngine OpManager. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,444 professionals have used our research since 2012.
MH
Network Security Architect at DXC Technology
May 9, 2018
Defining thresholds and other alerting criteria is fairly simple and would not require a lot of training. This is very useful if you are managing a large environment.
reviewer869460 - PeerSpot reviewer
Product Manager at a tech services company with 501-1,000 employees
May 15, 2018
We monitor customer networks with it and the performance is extremely good.
it_user824682 - PeerSpot reviewer
IT Support Manager at a financial services firm with 1,001-5,000 employees
Jun 11, 2019
Flexibility in the two view dashboard helps viewers and admins get the information they need about the fetwork in a flash.
NF
Senior Infrastructure Engineer at Union Group
Sep 19, 2019
The solution's most valuable feature is its ability to reach most of our network devices and get the most from them.
SM
Technical Consultant at Saudi Customs
Sep 19, 2019
The most valuable feature is the network-related reporting.
reviewer830826 - PeerSpot reviewer
IT Administrator at a retailer with 1,001-5,000 employees
Sep 22, 2019
The most valuable feature is the monitoring alerts. The administrators are immediately notified and can do the required action immediately. This is the feature we value and use the most.
FM
System Administrator at Bakhresa Group of companies
Sep 22, 2019
It helps us a lot for monitoring our servers in one console, instead of going to individual servers.
 

ManageEngine OpManager Cons review quotes

it_user720492 - PeerSpot reviewer
Diretor Sistemas de Informação (CIO/CTO)
Aug 17, 2017
Stability regarding upgrades, sometimes impacting database issues.
Technicaf1c0 - PeerSpot reviewer
Technical Sales Consultant at a healthcare company with 10,001+ employees
Aug 27, 2017
Also, every time I perform a version upgrade, something breaks.
PS
Sr. Consultant at a tech services company with 10,001+ employees
Sep 10, 2017
Support is very bad. They should improve support and customer relationship.
Learn what your peers think about ManageEngine OpManager. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,444 professionals have used our research since 2012.
MH
Network Security Architect at DXC Technology
May 9, 2018
Needs an OVA, or more support for virtual deployments. Building a virtual instance of OpManager and OpManager Probe was a bit difficult because there was no OVA available.
reviewer869460 - PeerSpot reviewer
Product Manager at a tech services company with 501-1,000 employees
May 15, 2018
It would be great if there were some sort of artificial intelligence feature which would help us make improvements in the network once we find an issue, and do it automatically.
it_user824682 - PeerSpot reviewer
IT Support Manager at a financial services firm with 1,001-5,000 employees
Jun 11, 2019
The two views into the system are very good but could be extended to further customization to fit the need of end users in a variety of roles.
NF
Senior Infrastructure Engineer at Union Group
Sep 19, 2019
The initial setup is a bit complicated. It needs a technician who is very aware of the flow and how to officially set up the flow chart, etc.
SM
Technical Consultant at Saudi Customs
Sep 19, 2019
The dashboard has some limitations and should be more user-friendly.
reviewer830826 - PeerSpot reviewer
IT Administrator at a retailer with 1,001-5,000 employees
Sep 22, 2019
The storage level monitoring needs improvement. It needs storage level monitoring on the server itself. That feature is lacking right now.
FM
System Administrator at Bakhresa Group of companies
Sep 22, 2019
The licensing for this solution is not straightforward and should be improved.