ManageEngine OpManager vs Zabbix comparison

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ManageEngine OpManager

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Executive SummaryUpdated on Oct 10, 2024

ManageEngine OpManager and Zabbix compete in network and device monitoring. OpManager seems to have the upper hand with its real-time views, automation, and customization options, while Zabbix stands out for its open-source advantages and flexibility without licensing costs.

Features: ManageEngine OpManager provides automation, alerting, and reporting with real-time views and proactive measures. It integrates well with diverse environments, offering ample customization. Zabbix, being open-source, allows flexibility with automated network and item discovery, advanced alerting, and monitoring through templates. Its scalability and adaptability cater to various environments.

Room for Improvement: ManageEngine OpManager could enhance its machine learning capabilities, optimize the backup process, and improve dashboard customization. Support and deployment are also areas of concern. Zabbix could offer a more user-friendly UI and reporting system, as well as improve automated discovery and advanced analytics. Its steep learning curve and the need for better prebuilt templates are often mentioned by users.

Ease of Deployment and Customer Service: ManageEngine OpManager is primarily on-premises, with some users facing challenges in accessing top-tier support. Zabbix offers flexible deployment, including hybrid and public cloud, suitable for adaptable environments. Both receive positive feedback for customer service, though ManageEngine's support heavily depends on regions.

Pricing and ROI: ManageEngine OpManager offers a tiered licensing model, which can be costly but provides ROI through reduced admin overhead and efficiencies. It is cheaper than some competitors like SolarWinds. Zabbix, being open-source, eliminates licensing costs, making it cost-effective for those with the technical expertise, and users highlight affordability as a significant advantage.

To learn more, read our detailed ManageEngine OpManager vs. Zabbix Report (Updated: March 2025).

ManageEngine OpManager vs. Zabbix

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ManageEngine OpManager

Ranking in Network Monitoring Software

9th

Average Rating

8.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Zabbix

Ranking in Network Monitoring Software

1st

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

105

Ranking in other categories

Application Performance Monitoring (APM) and Observability (8th), Server Monitoring (1st), IT Infrastructure Monitoring (1st), Cloud Monitoring Software (2nd)

Mindshare comparison

As of April 2025, in the Network Monitoring Software category, the mindshare of ManageEngine OpManager is 1.7%, down from 2.1% compared to the previous year. The mindshare of Zabbix is 13.0%, up from 11.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

MUBDIUL ISLAM

Junior System Engineer at Corporate Projukti Limited

NetFlow monitoring has improved operations but needs better configurations

For the implementation part, I am facing issues when configuring the business view. When I create the business view, I experience problems with the port interface. When I add the interface, I am confused about which interface is connected to which endpoint. If identifying the interface was easier, it would take less time to configure. Another issue is with threshold values; sometimes, it shows kilobytes (kB) while our threshold is set to gigabytes. This can be confusing. Improving this aspect would be beneficial. In URL monitoring, there is room for enhancement.

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ASM Naushad Alam

Network Manager at a financial services firm with 1,001-5,000 employees

Allows any number of customizations but lacks functionality for finding root causes

We have not yet purchased the commercial version so have a lack of technical ability. We do not yet fully know the key points or key features of the solution. We just use what we use along with WhatsUp Gold. Based on our use only, stability is rated a seven out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This is a good general monitoring system that has all the features we require and they constantly update with new capabilities."

"OpManager can monitor network utilization, downtime, and services in real time."

"The most valuable feature is the monitoring alerts. The administrators are immediately notified and can do the required action immediately. This is the feature we value and use the most."

"The uptime and monitoring are valuable to us because we need to monitor the uptime of our services, the memory, and the CPUs."

"Some of the most valuable features are the accessibility of the solution and the fact that it is simpler than other products. For example, discovering devices in the network is very simple, making it user-friendly."

"Defining thresholds and other alerting criteria is fairly simple and would not require a lot of training. This is very useful if you are managing a large environment."

"Some of the useful features are NetFlow and analytics."

"The most valuable feature is the network-related reporting."

More ManageEngine OpManager pros

"It has an intuitive UI with beautiful graphs and customizable maps."

"Zabbix is quite stable once it is set up. We haven't had any post-setup issues."

"The performance and bandwidth are valuable features."

"Zabbix is an excellent performance monitoring tool."

"The most valuable feature is the support for monitoring Cisco switches."

"Templates are good. We download them from the official Zabbix site or the community. If the information we need isn't available, we create custom templates based on client requirements."

"I'm supervising all the IT departments, and Zabbix seems quite good for them. It provides graphics and information in real time. We get alerts about crashes on the system, enabling us to quickly repair issues. We can easily find devices with problems."

"Dashboard and the customization of the items and triggers are the most valuable features."

More Zabbix pros

Cons

"You cannot resolve 100 percent of the issues yourself. You would need to reach out to the support. It needs to be cheaper."

"Needs an OVA, or more support for virtual deployments. Building a virtual instance of OpManager and OpManager Probe was a bit difficult because there was no OVA available."

"ManageEngine OpManager could improve the default dashboards that are available. We are not able to customize them easily and they do not give us the information we need unless we customize them. You need to have the technical knowledge to be able to do it, the customization should be easier."

"The storage level monitoring needs improvement. It needs storage level monitoring on the server itself. That feature is lacking right now."

"I would like to see more capabilities and specific profiles built for the manufacturing sector."

"The only problem with it is that the setup isn't very intuitive. I know that they just upgraded the product to make it a little bit easier to use, but compared to some of the other platforms, it is not easy to configure it, set it up, and get it running. However, once you have set it up and got it running, it runs great."

"They should add more features to URL monitoring."

"WMI and SNMP integration with the domain controller should be seamless"

More ManageEngine OpManager cons

"It could be more stable."

"As far as improvements, sometimes I get a bit frustrated when I move from a previous version to a new one because some configuration has changed—I need to investigate the documentation to deal with some configuration. But it doesn't take much time, so it's okay."

"Sometimes, the documentation is a little bit written in Estonia – a country in Europe. The language barrier and translation to English can sometimes make it difficult to understand what they're trying to get at. It's just a language thing."

"Its UI needs to be improved a little bit more so that an end-user is also able to handle it. I can handle it, but others should also be able to handle it in a better way. It becomes complex when we are growing and need to add proxies. We need more scalability features and documentation for different use cases. A lot of articles are available, but they need to be in proper documentation. For example, when you have thousands of servers that have to be monitored in different regions of the world, there should be some kind of documentation to describe how you can create proxies and add them. Sometimes, when you are using the database, it can get overloaded. When the network is growing, the number of transactions becomes very high, and the database gets overloaded. There should be information about how to reduce the load on the MySQL database, which is what Zabbix is using. The market is growing a lot, and it should be enhanced for a lot more things. We are currently bringing enhancements at our end for different use cases. For example, when dockerization is going on, how can we check the logs inside the Dockers. We should also be able to monitor and check the number of logins and add features such as SSO login and two-factor authentication as a protocol. These are the security features and concerns that we have to deal with. Currently, we are developing modules to add features to Zabbix, but they should also work on these features."

"The server monitoring could be better."

"One of the things we don't like is that Zabbix has a license structure with a price that is high compared to the competition. It's very high, for example, compared to something like Microsoft Teams."

"The only issue we have had with Zabbix is when we decided to make an update or upgrade."

"They should open an SSH session from the web interface."

More Zabbix cons

Pricing and Cost Advice

"The product is not worth the money."

"ManageEngine OpManager has a three-tier licensing model."

"The price for ManageEngine OpManager is average."

"The licensing costs depend on the number of devices and accounts that are being monitored by the solution."

"The pricing is moderate."

"The licensing is on a yearly basis and the pricing is on the cheaper side."

"It is not really expensive; it is nominal licensing."

"The solution's licensing costs are yearly and based on the number of applications."

More ManageEngine OpManager pricing and cost advice

"It is reasonable."

"It is a true open-source solution, so there are no licensing costs."

"We are using the free, open-source version."

"The tool's licensing costs are yearly."

"I use the tool's free version."

"The solution is free. However, many open-sourced tools start out free but eventually start charging."

"It is free, which allows us to reduce costs."

"We were searching for an open source solution and Zabbix fit the bill because it is free and open source under the GPL license."

More Zabbix pricing and cost advice

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Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

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Top Industries

By visitors reading reviews

Educational Organization

47%

Computer Software Company

10%

Financial Services Firm

Manufacturing Company

Educational Organization

37%

Computer Software Company

11%

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about ManageEngine OpManager?

The product provides intensive reports.

What is your experience regarding pricing and costs for ManageEngine OpManager?

The pricing was okay. However, it has been increasing a lot lately. The product is not worth the money.

What needs improvement with ManageEngine OpManager?

What do you like most about Zabbix?

The template system in Zabbix is very beneficial as it saves time in configuration.

What is your experience regarding pricing and costs for Zabbix?

The cost is minimal. It is literally free.

What needs improvement with Zabbix?

For me, Zabbix is very straightforward. I cannot think of any improvements needed. It's a very mature product. The only issue I can note is that it's Linux-based, and Linux documentation is not the...

SolarWinds NPM vs ManageEngine OpManager

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Compared 6% of the time

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Compared 5% of the time

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Product Reports

ManageEngine OpManager

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Also Known As

OpManager

No data available

Overview

ManageEngine OpManager is a network, server, and virtualization monitoring software that helps SMEs, large enterprises and service providers manage their data centers and IT infrastructure efficiently and cost effectively. Automated workflows, intelligent alerting engines, configurable discovery rules, and extendable templates enable IT teams to setup a 24x7 monitoring system within hours of installation.

ManageEngine

Zabbix is an open-source monitoring software that provides real-time monitoring and alerting for servers, networks, applications, and services.

It offers a wide range of features including data collection, visualization, and reporting.

With its user-friendly interface and customizable dashboards, Zabbix helps organizations ensure the availability and performance of their IT infrastructure.

Sample Customers

Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLC

1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba

ManageEngine OpManager vs. Zabbix