ManageEngine OpManager vs Zabbix comparison

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ManageEngine OpManager

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Executive SummaryUpdated on Oct 10, 2024

ManageEngine OpManager and Zabbix compete in network and device monitoring. OpManager seems to have the upper hand with its real-time views, automation, and customization options, while Zabbix stands out for its open-source advantages and flexibility without licensing costs.

Features: ManageEngine OpManager provides automation, alerting, and reporting with real-time views and proactive measures. It integrates well with diverse environments, offering ample customization. Zabbix, being open-source, allows flexibility with automated network and item discovery, advanced alerting, and monitoring through templates. Its scalability and adaptability cater to various environments.

Room for Improvement: ManageEngine OpManager could enhance its machine learning capabilities, optimize the backup process, and improve dashboard customization. Support and deployment are also areas of concern. Zabbix could offer a more user-friendly UI and reporting system, as well as improve automated discovery and advanced analytics. Its steep learning curve and the need for better prebuilt templates are often mentioned by users.

Ease of Deployment and Customer Service: ManageEngine OpManager is primarily on-premises, with some users facing challenges in accessing top-tier support. Zabbix offers flexible deployment, including hybrid and public cloud, suitable for adaptable environments. Both receive positive feedback for customer service, though ManageEngine's support heavily depends on regions.

Pricing and ROI: ManageEngine OpManager offers a tiered licensing model, which can be costly but provides ROI through reduced admin overhead and efficiencies. It is cheaper than some competitors like SolarWinds. Zabbix, being open-source, eliminates licensing costs, making it cost-effective for those with the technical expertise, and users highlight affordability as a significant advantage.

To learn more, read our detailed ManageEngine OpManager vs. Zabbix Report (Updated: January 2025).

ManageEngine OpManager vs. Zabbix

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ManageEngine OpManager

Ranking in Network Monitoring Software

9th

Average Rating

8.0

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Zabbix

Ranking in Network Monitoring Software

1st

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

104

Ranking in other categories

Application Performance Monitoring (APM) and Observability (9th), Server Monitoring (1st), IT Infrastructure Monitoring (1st), Cloud Monitoring Software (2nd)

Mindshare comparison

As of January 2025, in the Network Monitoring Software category, the mindshare of ManageEngine OpManager is 1.9%, down from 2.0% compared to the previous year. The mindshare of Zabbix is 11.5%, down from 11.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Tanveer Khalid

Technical Consultant at Kidan

Offers automation capabilities, ability to manage the entire network, and provides real-time monitoring of network utilization

For network performance, there are so many tools in OpManager for your network. You can manage your servers and processes as well. Processes are the Windows services running in the background. They are what you see in the task manager when you check how many are being run by Windows or the machine. OpManager can manage these processes. If one isn't running, you can reboot or start it or write a script for the situation. For example, if there's a server issue at night, a rule will automatically run in the background and reboot the services. OpManager will do all of that, and the services will come back online. It can resolve those types of issues on its own. And it's automated.

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ASM Naushad Alam

Network Manager at a financial services firm with 1,001-5,000 employees

Allows any number of customizations but lacks functionality for finding root causes

We have not yet purchased the commercial version so have a lack of technical ability. We do not yet fully know the key points or key features of the solution. We just use what we use along with WhatsUp Gold. Based on our use only, stability is rated a seven out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The dashboard, versatility and larger horizon are valuable."

"The solution is finely stable."

"Defining thresholds and other alerting criteria is fairly simple and would not require a lot of training. This is very useful if you are managing a large environment."

"The detections are fine when they work."

"It is easy to use and deploy."

"The setup was easy."

"Some of the useful features are NetFlow and analytics."

"The most valuable feature is the network-related reporting."

More ManageEngine OpManager pros

"The solution is quite mature and very stable."

"Setup was straightforward. Initial deployment took two or three months."

"They've already added extra features, such as noise-canceling and facial recognition, which is great."

"The most valuable features are the monitoring and the ease with which we can set it up at customer sites with our custom Zabbix proxy and tools."

"The overall functionality of Zabbix is very good. The monitoring of bank applications that Zabbix provides is great. The information is displayed on a dashboard that is easily viewed."

"We are able to monitor our virtual infrastructure, virtual machines, windows servers, databases, and the network using a simple network management protocol. We are able to pull almost all the metrics that we want, receive notifications, and have them integrate with telegrams for certain devices that are critical, such as UPSs."

"Every new asset placed in the environment can be automatically detected, predicting human failures."

"We are able to do problem determination on runaway processes."

More Zabbix pros

Cons

"The dashboard has some limitations and should be more user-friendly."

"They should add more features to URL monitoring."

"The only problem with it is that the setup isn't very intuitive. I know that they just upgraded the product to make it a little bit easier to use, but compared to some of the other platforms, it is not easy to configure it, set it up, and get it running. However, once you have set it up and got it running, it runs great."

"Real user and UI monitoring are not practical."

"ManageEngine OpManager could improve by having a better cloud presence."

"The two views into the system are very good but could be extended to further customization to fit the need of end users in a variety of roles."

"We would like the solution's customize and build functionality to be more user-friendly."

"The licensing model is confusing."

More ManageEngine OpManager cons

"The reporting features need improvement, especially detailed inventory reporting. Since it's freeware, reporting may not be a major focus."

"Correlation of events would be a wonderful addition."

"In an upcoming release, there should be automated reports which we are currently doing manually. For example, if we collect a report file every day and want to send it to a moderator for review. We are expecting this feature to come out soon but it would be valuable to have now."

"Outside of the normal standard monitoring, I would like to extend patching, importing patching, and supporting patching for Windows Servers."

"I want Zabbix to improve the UX/UI. Zabbix doesn't use a JavaScript chart for images, and I want them to improve this."

"I am having difficulties connecting it to Grafana, as well as some of the other plugins like Kibana."

"In terms of user-friendliness, large maps could be more interactive. We should be able to click on some areas and move some objects. It would make it simpler to see things while analyzing some dedicated parameters."

"The product could be more secure and more stable."

More Zabbix cons

Pricing and Cost Advice

"The tool's licensing costs are yearly."

"ManageEngine OpManager has a three-tier licensing model."

"It is not really expensive; it is nominal licensing."

"In terms of pricing, I would rate it a two out of five. It was expensive."

"The solution's licensing costs are yearly and based on the number of applications."

"We had perpetual licenses. The cost was around 36,000 for OPManager, and then you'd have the yearly maintenance fee of 2,000 or 3,000."

"ManageEngine OpManager is cheaper than SolarWinds."

"The initial cost is low and the add-ons are reasonable."

More ManageEngine OpManager pricing and cost advice

"The solution is free to use but they offer support as a paid service. If you can go read the manuals and do the fine-tuning based on your needs, you do not need to pay anything and you will have a full solution."

"It’s free of cost."

"It is reasonable."

"Zabbix and Grafana are both open source products, we only needed to go to their website and download the application and we began to use them. The solutions are free."

"For pricing, it's free. We don't pay anything for it. They open-source the code, and people pay for support."

"It is worth every cent to pay or even study to do your own installation."

"We’re using the free version, which covers all our current needs."

"The product is an open source and free solution."

More Zabbix pricing and cost advice

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

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Top Industries

By visitors reading reviews

Educational Organization

55%

Computer Software Company

Financial Services Firm

Manufacturing Company

Educational Organization

39%

Computer Software Company

11%

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about ManageEngine OpManager?

The product provides intensive reports.

What is your experience regarding pricing and costs for ManageEngine OpManager?

The pricing was okay. However, it has been increasing a lot lately. The product is not worth the money.

What needs improvement with ManageEngine OpManager?

The product has only basic functionalities. It is not like SolarWinds. The data provided by the tool is not accurate. SolarWinds is more accurate.

What do you like most about Zabbix?

The template system in Zabbix is very beneficial as it saves time in configuration.

What is your experience regarding pricing and costs for Zabbix?

I use the tool's free version.

What needs improvement with Zabbix?

I'm using the free version of Zabbix, and I'd like to see more customization options, especially for setting trigger thresholds.

SolarWinds NPM vs ManageEngine OpManager

Comparisons

Compared 27% of the time

PRTG Network Monitor vs ManageEngine OpManager

Compared 10% of the time

SCOM vs ManageEngine OpManager

Compared 8% of the time

WhatsUp Gold vs ManageEngine OpManager

Compared 7% of the time

Nagios XI vs ManageEngine OpManager

Compared 6% of the time

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Icinga vs Zabbix

Compared 7% of the time

Centreon vs Zabbix

Compared 4% of the time

NetXMS vs Zabbix

Compared 3% of the time

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Product Reports

Download ManageEngine OpManager product report

ManageEngine OpManager

January 2025

Download Zabbix product report

December 2024

Also Known As

OpManager

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Learn More

ManageEngine

Overview

ManageEngine OpManager is a network, server, and virtualization monitoring software that helps SMEs, large enterprises and service providers manage their data centers and IT infrastructure efficiently and cost effectively. Automated workflows, intelligent alerting engines, configurable discovery rules, and extendable templates enable IT teams to setup a 24x7 monitoring system within hours of installation.

Zabbix is an open-source monitoring software that provides real-time monitoring and alerting for servers, networks, applications, and services.

It offers a wide range of features including data collection, visualization, and reporting.

With its user-friendly interface and customizable dashboards, Zabbix helps organizations ensure the availability and performance of their IT infrastructure.

Sample Customers

Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLC

1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba