ManageEngine OpManager vs Zabbix comparison

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ManageEngine OpManager

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Executive SummaryUpdated on Oct 10, 2024

ManageEngine OpManager and Zabbix compete in network and device monitoring. OpManager seems to have the upper hand with its real-time views, automation, and customization options, while Zabbix stands out for its open-source advantages and flexibility without licensing costs.

Features: ManageEngine OpManager provides automation, alerting, and reporting with real-time views and proactive measures. It integrates well with diverse environments, offering ample customization. Zabbix, being open-source, allows flexibility with automated network and item discovery, advanced alerting, and monitoring through templates. Its scalability and adaptability cater to various environments.

Room for Improvement: ManageEngine OpManager could enhance its machine learning capabilities, optimize the backup process, and improve dashboard customization. Support and deployment are also areas of concern. Zabbix could offer a more user-friendly UI and reporting system, as well as improve automated discovery and advanced analytics. Its steep learning curve and the need for better prebuilt templates are often mentioned by users.

Ease of Deployment and Customer Service: ManageEngine OpManager is primarily on-premises, with some users facing challenges in accessing top-tier support. Zabbix offers flexible deployment, including hybrid and public cloud, suitable for adaptable environments. Both receive positive feedback for customer service, though ManageEngine's support heavily depends on regions.

Pricing and ROI: ManageEngine OpManager offers a tiered licensing model, which can be costly but provides ROI through reduced admin overhead and efficiencies. It is cheaper than some competitors like SolarWinds. Zabbix, being open-source, eliminates licensing costs, making it cost-effective for those with the technical expertise, and users highlight affordability as a significant advantage.

To learn more, read our detailed ManageEngine OpManager vs. Zabbix Report (Updated: April 2025).

ManageEngine OpManager vs. Zabbix

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ManageEngine OpManager

Ranking in Network Monitoring Software

9th

Average Rating

8.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Zabbix

Ranking in Network Monitoring Software

1st

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

105

Ranking in other categories

Application Performance Monitoring (APM) and Observability (8th), Server Monitoring (1st), IT Infrastructure Monitoring (1st), Cloud Monitoring Software (2nd)

Mindshare comparison

As of April 2025, in the Network Monitoring Software category, the mindshare of ManageEngine OpManager is 1.7%, down from 2.1% compared to the previous year. The mindshare of Zabbix is 13.0%, up from 11.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

MUBDIUL ISLAM

Junior System Engineer at Corporate Projukti Limited

NetFlow monitoring has improved operations but needs better configurations

For the implementation part, I am facing issues when configuring the business view. When I create the business view, I experience problems with the port interface. When I add the interface, I am confused about which interface is connected to which endpoint. If identifying the interface was easier, it would take less time to configure. Another issue is with threshold values; sometimes, it shows kilobytes (kB) while our threshold is set to gigabytes. This can be confusing. Improving this aspect would be beneficial. In URL monitoring, there is room for enhancement.

Read full review

ASM Naushad Alam

Network Manager at a financial services firm with 1,001-5,000 employees

Allows any number of customizations but lacks functionality for finding root causes

We have not yet purchased the commercial version so have a lack of technical ability. We do not yet fully know the key points or key features of the solution. We just use what we use along with WhatsUp Gold. Based on our use only, stability is rated a seven out of ten.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Some of the most valuable features are the accessibility of the solution and the fact that it is simpler than other products. For example, discovering devices in the network is very simple, making it user-friendly."

"The solution offers very good integration capabilities."

"Device monitoring is a good tool of this solution."

"The dashboard, versatility and larger horizon are valuable."

"I am satisfied with ManageEngine OpManager's monitoring features."

"The most valuable feature is the network-related reporting."

"The most valuable feature of ManageEngine OpManager is the management of the virtual machine and the host machine."

"The solution is scalable."

More ManageEngine OpManager pros

"Its overall flexibility is most valuable. When our customers have some custom applications that are not necessarily covered by the community or a standard monitoring tool, we use Zabbix to build our own modules with our own templates. This feature has been useful in using Zabbix for infrastructure and IT monitoring. It has also been useful for industrial equipment monitoring. Zabbix is very lightweight. It is efficient in terms of performance because it doesn't use a lot of resources."

"It has an intuitive UI with beautiful graphs and customizable maps."

"The most valuable feature is the protocol to manage anything."

"Health and communication links availability."

"The solution allows for good integration with other products."

"Zabbix is both stable and scalable."

"The most valuable feature is the support for monitoring Cisco switches."

"The most valuable features of Zabbix are flexibility and a single interface for different types of monitoring."

More Zabbix pros

Cons

"There should be an option to get mobile notifications or SMS mirror notifications for critical issues. That way, when we don't have access to email, we can still receive notifications via our phones."

"It would be great if there were some sort of artificial intelligence feature which would help us make improvements in the network once we find an issue, and do it automatically."

"It is sometimes difficult to manage the user interface. It can get very complicated."

"The initial setup is a bit complicated. It needs a technician who is very aware of the flow and how to officially set up the flow chart, etc."

"There are certain things that are not possible to do with Op Manager. It's a solution that still needs time to develop."

"Needs an OVA, or more support for virtual deployments. Building a virtual instance of OpManager and OpManager Probe was a bit difficult because there was no OVA available."

"The licensing model is confusing."

"WMI and SNMP integration with the domain controller should be seamless"

More ManageEngine OpManager cons

"I would like to remotely connect to the computer, and Zabbix doesn't have this capability."

"We would like to monitor other touchpoints such as ATM machines. It would be great if it can provide monitoring of ATM machines. Compatibility with other products would also be great."

"The networking monitor is not too easy to work with."

"The product delivers false positives during reporting because of flapping. Other reasonably priced alternatives may have better performance."

"The user interface could be a bit better. They could update it a bit."

"There are areas of improvement. The database grows really fast. So, when you install Zabbix, you have to deal with some issues, like the database. We become pretty big very fast."

"It should be easy to modify the front end."

"I would like to better be able to monitor Oracle processes."

More Zabbix cons

Pricing and Cost Advice

"We had perpetual licenses. The cost was around 36,000 for OPManager, and then you'd have the yearly maintenance fee of 2,000 or 3,000."

"The price for ManageEngine OpManager is average."

"The licensing costs depend on the number of devices and accounts that are being monitored by the solution."

"ManageEngine OpManager has a three-tier licensing model."

"The initial cost is low and the add-ons are reasonable."

"The product is not worth the money."

"Pricing for ManageEngine OpManager depends on the number of nodes you onboard and whatever pricing is reflected on the ManageEngine portal which offers discounts from ten percent to fifteen percent. It purely depends on the sales volume and the negotiation. In my organization, there are about one thousand two hundred nodes which cost around $29,000 per year. There's no additional support fee or maintenance fee from ManageEngine OpManager. Pricing for the solution is highly competitive and I would rate it five out of five. ManageEngine OpManager is one of the most competitive options out there."

"The tool's licensing costs are yearly."

More ManageEngine OpManager pricing and cost advice

"This is an open-source solution that can be used free of charge."

"It is reasonable."

"It is worth every cent to pay or even study to do your own installation."

"It's an open-source solution that can be used free of charge."

"We purchased Zabbix for a good price, including support"

"The tool's licensing costs are yearly."

"Zabbix and Grafana are both open source products, we only needed to go to their website and download the application and we began to use them. The solutions are free."

"If you have 20,000 hosts, the support costs around €95,000 for a year."

More Zabbix pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

Read full review

Top Industries

By visitors reading reviews

Educational Organization

35%

Computer Software Company

12%

Financial Services Firm

Manufacturing Company

Educational Organization

33%

Computer Software Company

12%

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about ManageEngine OpManager?

The product provides intensive reports.

What is your experience regarding pricing and costs for ManageEngine OpManager?

The pricing was okay. However, it has been increasing a lot lately. The product is not worth the money.

What needs improvement with ManageEngine OpManager?

What do you like most about Zabbix?

The template system in Zabbix is very beneficial as it saves time in configuration.

What is your experience regarding pricing and costs for Zabbix?

The cost is minimal. It is literally free.

What needs improvement with Zabbix?

For me, Zabbix is very straightforward. I cannot think of any improvements needed. It's a very mature product. The only issue I can note is that it's Linux-based, and Linux documentation is not the...

SolarWinds NPM vs ManageEngine OpManager

Comparisons

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Compared 13% of the time

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Compared 7% of the time

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Compared 6% of the time

Nagios XI vs ManageEngine OpManager

Compared 5% of the time

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Product Reports

Download ManageEngine OpManager product report

ManageEngine OpManager

April 2025

Download Zabbix product report

March 2025

Also Known As

OpManager

No data available

Overview

ManageEngine OpManager is a network, server, and virtualization monitoring software that helps SMEs, large enterprises and service providers manage their data centers and IT infrastructure efficiently and cost effectively. Automated workflows, intelligent alerting engines, configurable discovery rules, and extendable templates enable IT teams to setup a 24x7 monitoring system within hours of installation.

ManageEngine

Zabbix is an open-source monitoring software that provides real-time monitoring and alerting for servers, networks, applications, and services.

It offers a wide range of features including data collection, visualization, and reporting.

With its user-friendly interface and customizable dashboards, Zabbix helps organizations ensure the availability and performance of their IT infrastructure.

Sample Customers

Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLC

1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba