SCOM and ManageEngine OpManager compete in the IT infrastructure monitoring category. ManageEngine OpManager appears to have the upper hand, thanks to its usability, ease of setup, and affordability, making it a favorite for quick deployment and network visibility.
Features: SCOM is robust in Microsoft environments, providing extensive management packs and granular system insights. It is praised for deep customization capabilities. ManageEngine OpManager is known for its simplified network monitoring and cross-platform integration, offering ease of use and rich dashboards.
Room for Improvement: SCOM is criticized for high resource requirements, complex setup, and overwhelming alerts. Its interface and dashboards lack intuitiveness. OpManager requires enhancements in AI capabilities, device discovery, and cloud service monitoring. SCOM needs better integration and performance, while OpManager should focus on automation and cloud readiness.
Ease of Deployment and Customer Service: Both products offer on-premises deployment. OpManager leads in setup simplicity, requiring less training and offering straightforward deployment. SCOM's deployment can be complex despite seamless integration into Microsoft environments. Both provide solid support, with Microsoft Premier Support being highly regarded. ManageEngine's support is responsive but could benefit from better documentation.
Pricing and ROI: SCOM is part of the System Center suite and offers extensive functionalities, which can justify its higher price for Microsoft-committed enterprises. ManageEngine OpManager is a more cost-effective solution, appealing without existing Microsoft commitments, offering competitive pricing with low initial costs and affordable add-ons. Both promise good ROI through infrastructure monitoring, but SCOM's ROI is difficult to calculate due to complex licensing, while OpManager's affordability and ease cater to straightforward and scalable monitoring solutions.
ManageEngine OpManager is a network, server, and virtualization monitoring software that helps SMEs, large enterprises and service providers manage their data centers and IT infrastructure efficiently and cost effectively. Automated workflows, intelligent alerting engines, configurable discovery rules, and extendable templates enable IT teams to setup a 24x7 monitoring system within hours of installation.
SCOM (System Center Operations Manager) is a cross-platform data center monitoring and reporting tool that checks the status of various objects defined within the environment, such as server hardware, system services, etc. The solution allows data center administrators to deploy, configure, manage, and monitor the operations, services, devices and applications of multiple enterprise IT systems via a single pane of glass. It is suitable for businesses of all sizes.
SCOM Features
SCOM has many valuable key features. Some of the most useful ones include:
SCOM Benefits
There are several benefits to implementing SCOM. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by PeerSpot users currently using the SCOM solution.
A Manager at a financial services firm says, “The feature I like most about SCOM is that it is easy-to-use. I find it very user-friendly. I also like the knowledge base which it has. You can find the resolution to questions or issues directly within the SCOM itself. It will alert you with a recommendation of what you need to do at the same time. This sort of self-diagnosis or prompting is one of the great values you get from SCOM compared to other solutions.”
PeerSpot user Zahari Z., Information Technology Auditor at a financial services firm, mentions, “Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications. There is a mechanism to set up a notification from the SCOM and whenever there is a drop in the availability the notification alerts not only for availability but for other issues as well. You can align thresholds according to the speed of your environment and you can have a threshold related notification, which is one of the useful features.”
Bill W., Sr. Systems Engineer at Arapahoe County Government, comments, “ I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time. When we patch, things are automatically put into maintenance mode so that the numbers for our systems being down, do not count against us.”
A Project Manager at a tech services company explains, “The feature I have found most valuable is the book feature. While we run the Sprint one we can add some setups for multiple sprints.”
A Systems Engineer at an educational organization states, “Because it's Windows-based, it actually reports quite well. It reports everything you can think of on the Windows server and allows you to monitor anything. It's excellent for those in the Windows world as it's very good at it.”
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