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SCOM vs Zabbix comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
SCOM users see value in centralized monitoring, SLA compliance, cost efficiency, but face challenges with latency and database performance.
Sentiment score
7.7
Zabbix's open-source approach offers high ROI by eliminating costs, enhancing system visibility, and reducing operational expenses.
 

Customer Service

Sentiment score
6.8
Microsoft SCOM support is generally positive, offering responsive service and resources, though satisfaction varies among users.
Sentiment score
7.0
Zabbix's support is praised for community assistance, responsiveness, expertise, and effective forums, with room for improvement noted.
They often treat issues in isolation, not considering how one problem might relate to another.
It is so straightforward that I have never had to use the support.
 

Scalability Issues

Sentiment score
6.9
SCOM scales effectively in large environments, performing well in Microsoft settings but has limitations with non-Microsoft device monitoring.
Sentiment score
6.9
Zabbix offers efficient scalability and performance for large enterprises, overcoming database and hardware challenges without costly licenses.
Zabbix is very scalable and lightweight.
I would rate its scalability ten out of ten.
 

Stability Issues

Sentiment score
7.1
SCOM's stability depends on configuration, showing improvements and reliability in newer versions with proper maintenance despite occasional glitches.
Sentiment score
7.6
Zabbix is highly stable, reliable, and resource-efficient, though occasional configuration and tuning are needed, especially for databases.
SCOM is a bit unstable lately, primarily due to a lack of resources.
Zabbix is very scalable and lightweight.
 

Room For Improvement

SCOM users criticize its cost, complexity, weak monitoring, slow performance, and inadequate third-party integration and multi-tenancy features.
Zabbix's user interface and features need improvement, with insufficient scalability, modern workload monitoring, and inadequate documentation.
I would like to see a software-as-a-service version in Azure to eliminate the need for on-premise infrastructure.
SCOM is likely to be phased out in favor of more compatible tools like Icinga for application monitoring or when moving to cloud solutions like CloudWatch and Azure.
The only issue I can note is that it's Linux-based, and Linux documentation is not the best.
 

Setup Cost

SCOM's pricing is cost-effective within Microsoft Enterprise Agreements, though licensing calculations can be complex with potential additional costs.
Zabbix is a cost-effective, open-source enterprise solution with no licensing fees, appealing for its affordability compared to competitors.
 

Valuable Features

SCOM offers deep integration and flexible monitoring for enterprise environments, with robust reporting, alerting, and seamless Microsoft service integration.
Zabbix offers flexible, scalable open-source monitoring with strong customization, seamless API integration, and user-friendly features supported by robust documentation.
It assists me in detecting server downtime and delivers basic performance monitoring right out of the box.
SCOM integrates several systems and offers correlation features, like setting up everything around Active Directory or DNS.
If disk usage surpasses a threshold, say 70%, I receive alerts and can take proactive action.
 

Categories and Ranking

SCOM
Ranking in Network Monitoring Software
14th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
82
Ranking in other categories
Event Monitoring (4th)
Zabbix
Ranking in Network Monitoring Software
1st
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
105
Ranking in other categories
Application Performance Monitoring (APM) and Observability (8th), Server Monitoring (1st), IT Infrastructure Monitoring (1st), Cloud Monitoring Software (2nd)
 

Mindshare comparison

As of March 2025, in the Network Monitoring Software category, the mindshare of SCOM is 2.0%, down from 2.6% compared to the previous year. The mindshare of Zabbix is 12.6%, up from 11.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

MarcMermuys - PeerSpot reviewer
Has efficient monitoring with robust integration capabilities
We use SCOM to configure different monitors using several management packs. It integrates systems like Active Directory and correlates them, and it is used for monitoring and managing systems SCOM allows integration of several systems, providing correlation between different systems such as…
ASM Naushad Alam - PeerSpot reviewer
Allows any number of customizations but lacks functionality for finding root causes
We have not yet purchased the commercial version so have a lack of technical ability. We do not yet fully know the key points or key features of the solution. We just use what we use along with WhatsUp Gold. Based on our use only, stability is rated a seven out of ten.
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Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
11%
Government
10%
Manufacturing Company
8%
Educational Organization
37%
Computer Software Company
11%
Financial Services Firm
6%
Manufacturing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about SCOM?
The tool helps to monitor Windows servers. It offers alerts from a central location.
What is your experience regarding pricing and costs for SCOM?
I am not aware of the exact pricing as it is managed by my supervisor. As an academic institution, we receive substantial discounts.
What needs improvement with SCOM?
SCOM is likely to be phased out in favor of more compatible tools like Icinga ( /products/icinga-reviews ) for application monitoring or when moving to cloud solutions like CloudWatch and Azure ( /...
What do you like most about Zabbix?
The template system in Zabbix is very beneficial as it saves time in configuration.
What needs improvement with Zabbix?
For me, Zabbix is very straightforward. I cannot think of any improvements needed. It's a very mature product. The only issue I can note is that it's Linux-based, and Linux documentation is not the...
 

Comparisons

 

Also Known As

System Center Operations Manager, SCOM 2012
No data available
 

Overview

 

Sample Customers

Dialog Telekom
1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba
Find out what your peers are saying about SCOM vs. Zabbix and other solutions. Updated: March 2025.
842,296 professionals have used our research since 2012.