SCOM and Zabbix are competitive in the network monitoring and management software category. Zabbix seems to have the upper hand due to its open-source nature, offering broad capabilities and flexibility at no cost, enhancing its appeal for varied IT environments.
Features: SCOM offers deep integration with Microsoft products, allowing for comprehensive monitoring of Windows environments. It supports extensive management packs and can be customized to monitor specific applications. In contrast, Zabbix provides extensive scalability, customization options, and broad platform support including Linux and Windows, making it a versatile open-source solution without licensing costs.
Room for Improvement: SCOM needs better compatibility with non-Microsoft applications and enhanced dashboard and cloud monitoring capabilities. It should also ease management pack configurations. Zabbix could enhance its reporting features, improve documentation, and make the system more user-friendly for non-technical users. Reducing false positives and improving automation would be beneficial for Zabbix.
Ease of Deployment and Customer Service: SCOM integrates well with on-premises infrastructure and benefits from Microsoft's established support systems, although it often requires professional setup due to its complexity. Zabbix, suitable for cloud and on-premises scenarios, is ideal for tech-savvy users but might challenge those without technical expertise. Its support comes from a robust community unless formal support contracts are obtained.
Pricing and ROI: SCOM is typically more expensive as part of Microsoft’s ecosystem, yet it offers ROI through reduced downtime and centralized monitoring of Microsoft products. Zabbix, being open-source, incurs no licensing costs, making it the more cost-effective option for budget-conscious organizations, with flexibility for scaling without additional fees. Organizations may invest in support services for easier deployment and management.
SCOM (System Center Operations Manager) is a cross-platform data center monitoring and reporting tool that checks the status of various objects defined within the environment, such as server hardware, system services, etc. The solution allows data center administrators to deploy, configure, manage, and monitor the operations, services, devices and applications of multiple enterprise IT systems via a single pane of glass. It is suitable for businesses of all sizes.
SCOM Features
SCOM has many valuable key features. Some of the most useful ones include:
SCOM Benefits
There are several benefits to implementing SCOM. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by PeerSpot users currently using the SCOM solution.
A Manager at a financial services firm says, “The feature I like most about SCOM is that it is easy-to-use. I find it very user-friendly. I also like the knowledge base which it has. You can find the resolution to questions or issues directly within the SCOM itself. It will alert you with a recommendation of what you need to do at the same time. This sort of self-diagnosis or prompting is one of the great values you get from SCOM compared to other solutions.”
PeerSpot user Zahari Z., Information Technology Auditor at a financial services firm, mentions, “Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications. There is a mechanism to set up a notification from the SCOM and whenever there is a drop in the availability the notification alerts not only for availability but for other issues as well. You can align thresholds according to the speed of your environment and you can have a threshold related notification, which is one of the useful features.”
Bill W., Sr. Systems Engineer at Arapahoe County Government, comments, “ I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time. When we patch, things are automatically put into maintenance mode so that the numbers for our systems being down, do not count against us.”
A Project Manager at a tech services company explains, “The feature I have found most valuable is the book feature. While we run the Sprint one we can add some setups for multiple sprints.”
A Systems Engineer at an educational organization states, “Because it's Windows-based, it actually reports quite well. It reports everything you can think of on the Windows server and allows you to monitor anything. It's excellent for those in the Windows world as it's very good at it.”
Zabbix is an open-source monitoring software that provides real-time monitoring and alerting for servers, networks, applications, and services.
It offers a wide range of features including data collection, visualization, and reporting.
With its user-friendly interface and customizable dashboards, Zabbix helps organizations ensure the availability and performance of their IT infrastructure.
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