SCOM and Nagios XI are two prominent monitoring solutions in the enterprise IT landscape. SCOM appears to have the upper hand in Microsoft integration and complex enterprise environments, while Nagios XI stands out for its flexibility and open-source adaptability.
Features: SCOM offers real-time alerts, network path monitoring, and seamless integration with Microsoft tools, valuable in Microsoft-centric environments. It also provides Azure monitoring and customizable management packs, which enhance control over Windows servers. Nagios XI excels with its core flexibility, enabling extensive plugin integration, effective host monitoring, and the ability to extend capabilities through custom scripts and community plugins.
Room for Improvement: SCOM could benefit from improvements in ease of setup and comprehensive cloud support. Users desire enhancements in network monitoring and user interface design. It also relies on third-party tools, complicating the setup process. Nagios XI needs a more simplified user interface, improved integration methods, and better incident management. Efforts to enhance scalability and reduce configuration complexity are also needed.
Ease of Deployment and Customer Service: SCOM is praised for its deep integration with Windows environments but faces criticism for complex on-premises setup and limited cloud scalability. Its customer service is positively received, supported by Microsoft infrastructure. Nagios XI offers flexible hybrid and on-premises deployment options with private cloud capabilities, though its support quality varies, particularly for extensive deployments.
Pricing and ROI: SCOM pricing is often included in Microsoft Enterprise Agreements, making it accessible for enterprises within Microsoft's ecosystem. Nagios XI is cost-effective initially with its open-source core, but can incur additional costs with plugins and support. Users find ROI in SCOM’s integration capabilities, while Nagios XI's value lies in affordability and adaptability, though concerns exist over rising costs and support fees.
The GUI could be improved. It's a bit too basic.
I would like to see a software-as-a-service version in Azure to eliminate the need for on-premise infrastructure.
We are using the free, open-source version.
The alerting system is very effective.
SCOM integrates several systems and offers correlation features, like setting up everything around Active Directory or DNS.
Nagios XI provides monitoring of all mission-critical infrastructure components, including applications, services, operating systems, network protocols, systems metrics, and network infrastructure. Third-party add-ons provide tools for monitoring virtually all in-house and external applications, services, and systems.
Nagios XI uses a powerful Core 4 monitoring engine that provides users with the highest levels of server monitoring performance. This high degree of performance enables nearly limitless scalability and monitoring powers.
With Nagios XI, stakeholders can check up on their infrastructure status using the role-based web interface. Sophisticated dashboards enable access to monitoring information and third-party data. Administrators can easily set up permissions so users can only access the infrastructure they are authorized to view.
Nagios XI Benefits and Features
Some of the benefits and top features of using Nagios XI include:
Reviews from Real Users
Nagios XI stands out among its competitors for a number of reasons. Several major ones are its integration options and monitoring abilities, as well as its alerting features.
David P., a senior DevOps engineer at EML Payments Ltd, writes, “We use Nagios as a network discovery tool. We use Nagios to maintain our uptime statistics and to monitor our services. It has allowed us to be much more sophisticated in our monitoring and alerting.”
An IT-OSS manager at a comms service provider notes, “Nagios XI has a custom API feature, and we can expose custom APIs for our integration. This is a great feature.”
SCOM (System Center Operations Manager) is a cross-platform data center monitoring and reporting tool that checks the status of various objects defined within the environment, such as server hardware, system services, etc. The solution allows data center administrators to deploy, configure, manage, and monitor the operations, services, devices and applications of multiple enterprise IT systems via a single pane of glass. It is suitable for businesses of all sizes.
SCOM Features
SCOM has many valuable key features. Some of the most useful ones include:
SCOM Benefits
There are several benefits to implementing SCOM. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by PeerSpot users currently using the SCOM solution.
A Manager at a financial services firm says, “The feature I like most about SCOM is that it is easy-to-use. I find it very user-friendly. I also like the knowledge base which it has. You can find the resolution to questions or issues directly within the SCOM itself. It will alert you with a recommendation of what you need to do at the same time. This sort of self-diagnosis or prompting is one of the great values you get from SCOM compared to other solutions.”
PeerSpot user Zahari Z., Information Technology Auditor at a financial services firm, mentions, “Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications. There is a mechanism to set up a notification from the SCOM and whenever there is a drop in the availability the notification alerts not only for availability but for other issues as well. You can align thresholds according to the speed of your environment and you can have a threshold related notification, which is one of the useful features.”
Bill W., Sr. Systems Engineer at Arapahoe County Government, comments, “ I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time. When we patch, things are automatically put into maintenance mode so that the numbers for our systems being down, do not count against us.”
A Project Manager at a tech services company explains, “The feature I have found most valuable is the book feature. While we run the Sprint one we can add some setups for multiple sprints.”
A Systems Engineer at an educational organization states, “Because it's Windows-based, it actually reports quite well. It reports everything you can think of on the Windows server and allows you to monitor anything. It's excellent for those in the Windows world as it's very good at it.”
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