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Dynatrace vs SCOM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dynatrace
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
344
Ranking in other categories
Application Performance Monitoring (APM) and Observability (2nd), Log Management (4th), Mobile APM (1st), Container Monitoring (1st), AIOps (2nd)
SCOM
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
81
Ranking in other categories
Event Monitoring (3rd), Network Monitoring Software (14th)
 

Mindshare comparison

While both are Network Management solutions, they serve different purposes. Dynatrace is designed for Application Performance Monitoring (APM) and Observability and holds a mindshare of 12.4%, down 14.5% compared to last year.
SCOM, on the other hand, focuses on Event Monitoring, holds 7.4% mindshare, down 10.0% since last year.
Application Performance Monitoring (APM) and Observability
Event Monitoring
 

Featured Reviews

Manish Ved - PeerSpot reviewer
Solution has a useful AI engine, but the reports could be a bit better
We are typically about a version or two behind. We are on the managed solution. Our model of deployment is on-premises. I would say there are a couple of thousand users of this solution in our company. We are also planning on increasing the usage as our apps migrate to the cloud. I would advise other people looking into solutions, to do their homework beforehand and not assume that by deploying all the tools everything will automatically work, so there's still a lot of configuration involved. I would rate this solution as a whole an eight, on a scale from one to 10, with one being the worst and 10 being the best.
MarcMermuys - PeerSpot reviewer
Has efficient monitoring with robust integration capabilities
We use SCOM to configure different monitors using several management packs. It integrates systems like Active Directory and correlates them, and it is used for monitoring and managing systems SCOM allows integration of several systems, providing correlation between different systems such as…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The alerting systems are definitely the most valuable feature. The AI engine, "Davis," has proved to be a game-changer for us, as it helps to alert us when there are anomalies found in our applications or in their performance... letting the Davis engine find those anomalies and push them to the top, especially as they relate to business impact, is very valuable to us."
"When collecting data with Dynatrace, we saw every single transaction that happened in real-time."
"Dynatrace is stable."
"Dynatrace is an extremely helpful APM solution in large, complex environments, whenever we need to have an integrated vision of our users, infrastructure, and applications."
"The deployment configuration and everything is simple. It is not that complicated."
"My primary use of the tool is to keep revenue coming into the business and to use it to help our business team in running their site analytics and web performance tools. They have things like Adobe Analytics that provide them with one layer of data. We use Dynatrace as another railroad metric to both confirm the Adobe Analytics data and enhance it in certain places where Adobe won't give us the answers that we need. In terms of metrics, we've had roughly about 120,000 unique sessions per hour on our website. So, we're capturing a lot of session data and real user data, and all of that data is kept in user sessions. We can look this information up by user ID to tag any given session that we want to find by date/client. E.g., if the user said that they had an issue last Thursday at 11:00 PM, then we can just do a search on their email address, go through all their sessions, and find the one that they mentioned, then dig directly into that one."
"If you look in the APM sector, it is a very nice package to install."
"Real user monitoring is one of the best things in solution. The possibility to analyze any particular user session is wonderful."
"It discovers the components automatically, which is a fantastic thing. The discovery works in an automatic way, and it has a dynamic way of discovering the components, assets, and applications. It doesn't require any manual intervention."
"The solution primarily drives system information, and I believe it works fine."
"The most valuable feature of SCOM is the capability of using classes within your management pack development."
"The inbuilt management pack that Microsoft provides is really helpful. I know it's a mature product, and they keep upgrading the management pack."
"I enjoy its integration with the Microsoft Active Directory functions, which means users, computers, or other group policies can connect with Windows Active Directory."
"The most valuable feature is the extensibility, as there are really no limits as to what you can do with it."
"The ease of deployment, especially on Windows platforms, is valuable."
"The most valuable feature is the monitoring of Windows and Linux servers."
 

Cons

"Improve Dynatrace for the following industries: telco, eCommerce, and banking."
"​I would like to see single pane monitoring."
"We had one issue when we tried to enter one agent and it just does not work. We got to work with the highest level of support, but it took a while to get there."
"We need extended support for some of the agents, the one-agent technologies under Managed. We've got some old legacy platforms that don't have one-agent support yet."
"Ability to better identify SDQ script errors would be helpful."
"The plugin architecture is not very flexible, which makes it difficult to add the custom monitoring not available through Dynatrace, specifically around file monitoring."
"In the next release, I'd like to see more portables included regarding the screens."
"We should be able to easily simplify both the charting and slicing-and-dicing of user metrics with cookies that contain customer/user information."
"It'll help if they can provide real-time or closer to real-time monitoring."
"I would like more customized reports. People should have some customization option on the dashboards for whenever they put multiple lists into it. Beyond customizing the content, there should be the ability to customize the colors so that they can engage some priority and mark challenges separately."
"Of course, price is always an issue with Microsoft and could be improved."
"The configurations could be better. There are multiple tests where you can do something, but they can be a trigger as well. The overriding methodologies are not that easy. The configurations are difficult. The configuration and thorough day-to-day operations to get them to the level you want takes some time. It's very difficult."
"The solution’s initial setup is difficult."
"In terms of features that could be improved, I would say the agent integration into the operating system. We are having difficulties integrating Linux into some of the networking devices."
"The solution should have more tools for monitoring the cloud engine versus on-premise."
"System Center just provided upgrade and update features for Windows clients, and Windows systems, and did not support Linux, Android, or iOS, and other operating systems. They need to provide better integration with other operating systems if they don't already."
 

Pricing and Cost Advice

"I think the pricing is at a fair value for what it is."
"The solution is not cheap."
"Pricing is still too expensive."
"We have not fully been able to get the full value out of the product. It is expensive compared to other things that we have had in the past. Paying that much and not being able to get the full return on the product is a downgrade. ​"
"It's expensive."
"There is a license cost, which is obviously more expensive than an open-source solution, but for the return on investment from what you get from it, it's a great investment. Of course, it could always be cheaper."
"We found an issue within the first week of ownership that has been costing us more than the entire license cost."
"This is an expensive solution, but it is also worth the money."
"It is the cheapest product available in the market."
"If you have a Microsoft Enterprise Agreement, then this is part of the agreement."
"I don't know the exact cost because it's managed by our sales team, but Microsoft is on the higher side."
"It is more expensive than the competition."
"Our Enterprise Agreement includes the price."
"There is a license needed to use this solution and it is paid annually."
"SCOM's pricing is average."
"Our licensing fees are approximately $30 per user, per month."
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Top Industries

By visitors reading reviews
Educational Organization
35%
Financial Services Firm
17%
Computer Software Company
7%
Manufacturing Company
6%
Financial Services Firm
16%
Computer Software Company
11%
Government
11%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about SCOM?
The tool helps to monitor Windows servers. It offers alerts from a central location.
What is your experience regarding pricing and costs for SCOM?
I am not aware of the exact pricing as it is managed by my supervisor. As an academic institution, we receive substantial discounts.
What needs improvement with SCOM?
SCOM is not as straightforward in terms of user interface or general experience, which could be improved. Additionally, I would like to see a software-as-a-service version in Azure to eliminate the...
 

Comparisons

 

Also Known As

No data available
System Center Operations Manager, SCOM 2012
 

Overview

 

Sample Customers

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
Dialog Telekom
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