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Dynatrace vs SCOM comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Dynatrace
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
344
Ranking in other categories
Application Performance Monitoring (APM) and Observability (2nd), Log Management (4th), Mobile APM (1st), Container Monitoring (2nd), AIOps (2nd)
SCOM
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
81
Ranking in other categories
Event Monitoring (3rd), Network Monitoring Software (9th)
 

Mindshare comparison

While both are Network Management solutions, they serve different purposes. Dynatrace is designed for Application Performance Monitoring (APM) and Observability and holds a mindshare of 12.4%, down 14.4% compared to last year.
SCOM, on the other hand, focuses on Event Monitoring, holds 7.4% mindshare, down 10.3% since last year.
Application Performance Monitoring (APM) and Observability
Event Monitoring
 

Featured Reviews

Sathis-Kumar - PeerSpot reviewer
The single-agent format is easy to use and accurately captures issues
We are currently migrating from AppDynamics to the solution. AppDynamics is moving toward a fast model and has a few issues with vendor support. It also requires multiple agents for each function. For example, a Java-related APM requires the installation of another agent. The solution is a bit higher priced than AppDynamics but is more user friendly and only requires one agent, so our application teams prefer it.
MarcMermuys - PeerSpot reviewer
Has efficient monitoring with robust integration capabilities
We use SCOM to configure different monitors using several management packs. It integrates systems like Active Directory and correlates them, and it is used for monitoring and managing systems SCOM allows integration of several systems, providing correlation between different systems such as…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution's ability to assess the severity of anomalies based on the actual impact to users and business KPIs is great. It's exactly what we need. The severity impact is based on the users, the availability, and the impact it has on your business."
"We use the Dynatrace AI to assess impact. Because it links to real users, it is generally pretty correct in terms of when it raises an incident. We determine the severity by how many users it is affecting, then we use it as business justification to put a priority on that alert."
"The OneAgent technology does a brilliant job of simplifying what was earlier one of the pain points in enterprise monitoring."
"The PurePath stuff for deep dive analysis on problems. That is massive as far as having a benefit."
"It is a robust solution that would help anyone get to the solution and resolution pretty fast.​"
"It makes our lives easier as we drill down to problems."
"The dashboard customization based on the performance metric requirement is one of the most exciting features."
"The most valuable feature is the beautiful UI."
"We have found the scalability capabilities to be okay."
"I enjoy its integration with the Microsoft Active Directory functions, which means users, computers, or other group policies can connect with Windows Active Directory."
"I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time."
"The most valuable features for us are the monitoring, the health explorer, and the console."
"SCOM's most valuable features are the network path feature, reporting, and integration with business intelligence."
"The tool helps to monitor Windows servers. It offers alerts from a central location."
"It's easy to use."
"This solution helps our application teams by allowing them to drill further into issues and perform a root cause analysis."
 

Cons

"As the product is evolving quickly and product features are added on a monthly basis, a more transparent roadmap would be more than welcome."
"The dashboard tool needs to be improved. We need more options, because the look and feel is too old-fashioned."
"Ability to better identify SDQ script errors would be helpful."
"The one thing people really liked that we can do in AppMon is executive dashboards and, until recently, you couldn't even create the business transactions you need for the data at the back-end of those dashboards. But if I had to ask for one thing it would be: In the new platform, give me the ability to do dashboarding in the way it's done in AppMon, and I think that would bridge a lot of the missing pieces. If I could do the same type of executive dashboards on the walls, they would be happy."
"There is still a bit of redundancy in Dynatrace."
"Pretty much every month there are new features. However, its information on those new features is scarce."
"The dashboarding in Dynatrace is not very good. We have used other monitoring tools like AppDynamics. We are also using AppDynamics for some of our products. If I compare Dynatrace with those monitoring tools, the dashboarding is not as good. If I have to create a dashboard it takes me time, the experience is not that good."
"I do not like after 60 days or 90 days it gets aggregated to summary data. I would like to be able to analyze specific PurePaths after 30 days or 60 days with real numbers."
"I would like to see better support for monitoring Unix-based systems."
"Of course, price is always an issue with Microsoft and could be improved."
"SCOM is not as straightforward in terms of user interface or general experience, which could be improved."
"The solution should be more user-friendly and offer a better user interface."
"SCOM's feature that notifies us when a server is down is not present in recent updates, which has weakened the product."
"It would be a much better product if Microsoft provided management packs with the product."
"Direct integration with third-party tools, like ticketing systems, is lacking but would be beneficial."
"There could be more integration of SIM in the solution."
 

Pricing and Cost Advice

"There is a license issue where if we increase the memory we have to up the licenses. I was unaware of that going in. I thought it was scalable without all the paperwork behind the scenes. ​​"
"We have a three-year contract. We have 30 licenses for the full stack and 3 licenses for the DEM unit."
"Licensing is very interesting, as you pay only for what is being monitored. A lot of things are given away for no additional cost. If you have a great IT consolidation, it will be pretty cheap. If you have a lot of servers, it will be heavier."
"Setup cost is very low considering that it is an almost totally, automatic process."
"They could improve their price ranges, as there is no option for startups or testing."
"There is time savings. People's times have been cut in half using this solution because we were previously doing a lot of that manual work. Now, it's a lot more automated, and the data is just there."
"There is a license cost, which is obviously more expensive than an open-source solution, but for the return on investment from what you get from it, it's a great investment. Of course, it could always be cheaper."
"Time to value was surprisingly fast."
"There is a license needed to use this solution and it is paid annually."
"The pricing is good, and it's part of their system center suite."
"We have an EA with Microsoft, and it comes as part of the EA."
"The platform is cost-effective due to our existing Microsoft support."
"If you have a Microsoft Enterprise Agreement, then this is part of the agreement."
"The pricing and licensing are fair."
"SCOM's pricing is average."
"It is the cheapest product available in the market."
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Top Industries

By visitors reading reviews
Educational Organization
34%
Financial Services Firm
17%
Computer Software Company
8%
Manufacturing Company
6%
Financial Services Firm
16%
Computer Software Company
11%
Government
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about SCOM?
The tool helps to monitor Windows servers. It offers alerts from a central location.
What is your experience regarding pricing and costs for SCOM?
I am not aware of the exact pricing as it is managed by my supervisor. As an academic institution, we receive substantial discounts.
What needs improvement with SCOM?
SCOM is not as straightforward in terms of user interface or general experience, which could be improved. Additionally, I would like to see a software-as-a-service version in Azure to eliminate the...
 

Comparisons

 

Also Known As

No data available
System Center Operations Manager, SCOM 2012
 

Overview

 

Sample Customers

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
Dialog Telekom
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability. Updated: December 2024.
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