LogicMonitor vs ManageEngine OpManager comparison

LogicMonitor and ManageEngine are both solutions in the Network Monitoring Software category. LogicMonitor is ranked #12 with an average rating of 9.0, while ManageEngine is ranked #10 with an average rating of 8.1. LogicMonitor holds a 2.3% mindshare in NMS, compared to ManageEngine’s 2.0% mindshare. Additionally, 100% of LogicMonitor users are willing to recommend the solution, compared to 83% of ManageEngine users who would recommend it.

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Executive SummaryUpdated on Oct 10, 2024

ManageEngine OpManager and LogicMonitor both compete in the network monitoring and visibility category. LogicMonitor seems to have the upper hand with its comprehensive single-pane-of-glass view that consolidates monitoring into one platform.

Features: ManageEngine OpManager includes network monitoring, management of virtual machines, and automation capabilities. LogicMonitor provides customizable dashboards, granular alert tuning, and an integrated monitoring platform for complex environments.

Room for Improvement: ManageEngine OpManager needs improvement in dashboard customization, integration, and scalability. LogicMonitor requires enhancements in mobility solutions, mapping capabilities, and monitoring flexibility.

Ease of Deployment and Customer Service: ManageEngine OpManager is primarily on-premises with mixed feedback on support efficiency. LogicMonitor offers hybrid and public cloud deployment options and generally receives positive feedback on customer service.

Pricing and ROI: ManageEngine OpManager is noted for its competitive pricing though costs can rise with additional features. LogicMonitor aligns its premium costs with advanced functionalities, providing quick ROI through enhanced efficiency.

To learn more, read our detailed LogicMonitor vs. ManageEngine OpManager Report (Updated: October 2024).

Buyer's Guide

LogicMonitor vs. ManageEngine OpManager

October 2024

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Categories and Ranking

Juniper Mist Premium Analytics

Mindshare comparison

As of November 2024, in the Network Monitoring Software category, the mindshare of Juniper Mist Premium Analytics is 0.4%, up from 0.3% compared to the previous year. The mindshare of LogicMonitor is 2.3%, down from 2.5% compared to the previous year. The mindshare of ManageEngine OpManager is 2.0%, up from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

ALEXANDRE VIANNA

CTO at Redeswirelessbrasil

May 3, 2024

Has a single dashboard, but is expensive

We use this solution to manage our mission environment The single dashboard is a valuable feature. The technical support needs improvement. The initial setup is straightforward. The solution is expensive. I rate the pricing an eight out of ten. Overall, I rate the solution a seven out of…

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Henry-Steinhauer

Systems Engineer at LifePoint Health

Sep 21, 2022

They have an active community of users who are willing to share their experiences and how they have extended the solution to do unusual things.

We are a network of hospitals using the solution to monitor our network devices and all of the interfaces connected to them. It's predominantly instances of applications running on Windows Server. We use the Windows WMI for Windows Server stats. The IT directors at our hospitals use it, so we have…

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ShaheenKapery

Solutions Architect at Altron

May 24, 2024

Reporting is good, monitors well and stable product

We manage a client's network. We put all applications/devices into ManageEngine OpManager. This allows us to manage everything from a single interface. It's not just about endpoint devices; it also improves switches and servers. For example, if we have the same switches across our organization, we…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We can manage the entire system across the network and troubleshoot the pain points."

"The single dashboard is a valuable feature."

"We get full visibility into whatever the customer wants us to monitor and we get it pretty rapidly. That is very important. Only having certain metrics that other platforms will give you out-of-the-box means you only get a small picture, a thumbnail picture. Whereas with LogicMonitor, you get the entire "eight by 10 picture", out-of-the-box. Rather than some availability metrics, you get everything. You get metrics on temperature, anything related to hardware failure, or up and down status."

"We only have one monitoring tool, and that is LogicMonitor. It does pretty much everything we need under one roof. They are very good at rapidly releasing new features. It's not like we have to wait six months or a year between new features and data sources. There is very quick development. If there is something that doesn't do it for us, I know I can just raise it with support or our delivery representative, and there is a good chance that that will be looked at. If it's not too much effort, we will see it released in the next few months. So, the solution is very good from that perspective. We have everything in LogicMonitor."

"The breadth of its ability to monitor all our environments, putting it in one place, has been helpful. This way, we don't have to manage multiple tools and try to juggle multiple balls to keep our environment monitored. It presents a clear picture to us of what is going on."

"LogicMonitor improved on-premises infrastructure monitoring in several ways. One key feature was dynamic resource allocation, although we didn't utilize it much in our system. The main functionalities we benefited from were email alerts, network mapping, and dashboards."

"LogicMonitor added AI technology to help understand what's normal and that has helped quite a bit, so that's the feature I found most valuable in the product. The product is also doing quite well with identifying devices and customizing a particular Cisco version or model number. LogicMonitor continues to be active in updating what is available to be monitored, and it's been very good with keeping those things current, so that's another valuable feature of the product."

"LogicMonitor saves time in terms of its ability to proxy a connection through a device. For example, if you are troubleshooting a device, which you may want to connect to, you can proxy this connection through the platform. As a support resource, I don't need to use multiple platforms to connect to a device to further investigate the issue. It is all consolidated. From that perspective, it saves time because a resource now only needs to use one platform."

"The plugins are easy to integrate, and LogicMonitor provides these add-ons for vendors like VMware. It becomes very easy to integrate them and take the data sources."

"The concept of developing a dashboard template for ourselves, then cloning it for every single customer, and only having to change one piece of information, is a godsend. That's one of the strengths. We can develop a template that fits every customer and just change the information that is presented."

More LogicMonitor pros

"The most valuable feature is the monitoring alerts. The administrators are immediately notified and can do the required action immediately. This is the feature we value and use the most."

"The solution is finely stable."

"The tool is useful for SNMP monitoring."

"Some of the most valuable features are the accessibility of the solution and the fact that it is simpler than other products. For example, discovering devices in the network is very simple, making it user-friendly."

"The application monitoring is the solution's most valuable feature."

"We find the networking aspect of this solution to be the most valuable."

"The traffic monitoring and the traffic analysis are great."

"The most valuable feature is the network-related reporting."

More ManageEngine OpManager pros

Cons

"The technical support needs improvement."

"The Wi-Fi side needs improvement."

"I'd like to see more automation in the tool, especially around remediation."

"The process of upgrading some of the collectors has been a little bit confusing. I need to understand that better."

"Dashboarding capabilities could be enhanced. It is cumbersome, you must do it all at once, and then you must repeat the process every now and then."

"It needs better access for customizing and adding monitoring from the repository. That would be helpful. It seems like you have to search through the forums to figure out what specific pieces you need to get in for specific monitoring, if it's a nonstandard piece of equipment or process. You have to hunt and find certain elements to get them in place. If they could make it a bit easier rather having to find the right six-digit code to put in so it implements, that would be helpful."

"We would like to see more functionality around mapping of topologies, in terms of networks. An improvement that we would like to see is added functionality to get more detail out of mapping. For example, if the LogicMonitor Collector identifies a connection between two network endpoints, it would be great to actually see which ports are connecting the two endpoints together. That functionality is something we greatly desire. It would actually make our documentation more dynamic in the sense that we wouldn't need to manually document. If this is something that the platform could provide, then this would be a great asset."

"LogicMonitor has good features, but the ease of use is a little bit confusing. Additionally, we are looking for workflow automation, which is a little bit tricky for LogicMonitor."

"LogicMonitor's reporting capabilities definitely could use an improvement. We have made do with the dashboarding and done what we can to make that work for our customers. However, there are definitely customers who would like a PDF or some kind of report along those lines, where we have been utilizing other tools to provide them. The out-of-the-box LogicMonitor reporting is the only thing that we have been less than impressed with."

"Role-based permissions could be better and updating modules could be smoother."

More LogicMonitor cons

"Real user and UI monitoring are not practical."

"The dashboard has some limitations and should be more user-friendly."

"ManageEngine OpManager can improve by having better updates for critical issues."

"You cannot resolve 100 percent of the issues yourself. You would need to reach out to the support. It needs to be cheaper."

"The only problem with it is that the setup isn't very intuitive. I know that they just upgraded the product to make it a little bit easier to use, but compared to some of the other platforms, it is not easy to configure it, set it up, and get it running. However, once you have set it up and got it running, it runs great."

"We would like the solution's customize and build functionality to be more user-friendly."

"ManageEngine OpManager could improve the default dashboards that are available. We are not able to customize them easily and they do not give us the information we need unless we customize them. You need to have the technical knowledge to be able to do it, the customization should be easier."

"The pricing could be cheaper. The initial integration does cost a bit."

More ManageEngine OpManager cons

Pricing and Cost Advice

"The solution is expensive."

"It definitely pays for itself in the amount of time we're not spending with false errors or things that we haven't quite dealt with monitoring. It has been good cost-wise."

"LogicMonitor is competitively priced at the same level as other vendors, like Datadog."

"We are on an enterprise license plan, we are paying $7.75 per device a month. That is for a commitment of 350 devices. Anything that is over the 350 is charged at 1.2 times the rate; 1.2 times $7.75 would be the overage charge. We are looking at increasing our commitment to either 450 or 500 devices. It changes our pricing if we go to 450 devices, bringing it from $7.75 down to $7.70. If we go for 500 devices, it brings it from $7.75 down to $7.50. We will probably factor in the volume discount drop from $7.75 to $7.50 in our decision of whether we uplift or not. We also have some cloud monitors, which are about $500 a month."

"The pricing can be a little aggressive. Right now, it's a bit much for smaller organizations to adopt it. But comparatively, it also provides good features."

"It can handle scaling. It is like any other cloud service. There is a cost associated with scaling, so we currently don't monitor all of our environments. We monitor just the customer-facing production environments. It would be nice if we could monitor our dominant environments, but we will have to pay a lot more due to the scaling issue. So, there's a balance there between what we would like and what we are willing to pay for."

"The license is annual, and I'm not fully aware of what it costs. We have a through-cycle that we go through, and they've been generous with us going above our limit. They're not strict on it. At the end of the year, they got us to renew. We always add some cushion for what we expect. Also, if you need custom monitoring or design work, you can pay them for consulting services."

"The tool's pricing falls into the middle range."

"The solution is not expensive."

More LogicMonitor pricing and cost advice

"The tool's licensing costs are yearly."

"It is reasonably priced."

"The price for ManageEngine OpManager is average."

"The solution's licensing costs are yearly and based on the number of applications."

"ManageEngine OpManager has a three-tier licensing model."

"I rate the tool's pricing an eight out of ten."

"The pricing is moderate."

"The solution is highly affordable"

More ManageEngine OpManager pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Financial Services Firm

12%

Manufacturing Company

Government

Computer Software Company

22%

Financial Services Firm

11%

Manufacturing Company

Healthcare Company

Educational Organization

53%

Computer Software Company

10%

Manufacturing Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Juniper Mist Premium Analytics?

We can manage the entire system across the network and troubleshoot the pain points.

See all answers

What is your experience regarding pricing and costs for Juniper Mist Premium Analytics?

The solution is expensive. I rate the pricing an eight out of ten.

See all answers

What needs improvement with Juniper Mist Premium Analytics?

The technical support needs improvement.

See all answers

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others...

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What do you like most about LogicMonitor?

LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't neces...

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What is your experience regarding pricing and costs for LogicMonitor?

The pricing can vary yearly or monthly, depending on the clients we're working with and their size and scale. For exa...

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What do you like most about ManageEngine OpManager?

The product provides intensive reports.

See all answers

What is your experience regarding pricing and costs for ManageEngine OpManager?

The pricing was okay. However, it has been increasing a lot lately. The product is not worth the money.

See all answers

What needs improvement with ManageEngine OpManager?

The product has only basic functionalities. It is not like SolarWinds. The data provided by the tool is not accurate....

See all answers

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InfluxDB vs Juniper Mist Premium Analytics

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ScienceLogic vs LogicMonitor

Compared 10% of the time

Zabbix vs LogicMonitor

Compared 8% of the time

OpsRamp vs LogicMonitor

Compared 7% of the time

SCOM vs LogicMonitor

Compared 7% of the time

SolarWinds NPM vs LogicMonitor

Compared 6% of the time

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SolarWinds NPM vs ManageEngine OpManager

Compared 26% of the time

Zabbix vs ManageEngine OpManager

Compared 17% of the time

PRTG Network Monitor vs ManageEngine OpManager

Compared 11% of the time

SCOM vs ManageEngine OpManager

Compared 8% of the time

Nagios XI vs ManageEngine OpManager

Compared 7% of the time

More ManageEngine OpManager Competitors

Product Reports

Buyer's Guide

Network Monitoring Software

November 2024

Download Juniper Mist Premium Analytics product report

Buyer's Guide

LogicMonitor

November 2024

Download LogicMonitor product report

Buyer's Guide

ManageEngine OpManager

November 2024

Download ManageEngine OpManager product report

Also Known As

No data available

OpManager

Learn More

Juniper

LogicMonitor

ManageEngine

Overview

Juniper Mist Premium Analytics is a comprehensive network analytics solution that provides organizations with valuable insights into their network performance and user experience. The primary use case of this product is to enable IT teams to proactively monitor, troubleshoot, and optimize their network infrastructure.

The most valuable functionality of Juniper Mist Premium Analytics is its AI-driven insights and recommendations. Leveraging machine learning algorithms, it analyzes vast amounts of network data to identify anomalies, predict potential issues, and suggest remediation actions. This proactive approach helps organizations minimize network downtime, improve user experience, and optimize network performance.

By providing real-time visibility into network performance, Juniper Mist Premium Analytics helps organizations quickly identify and resolve network issues. It offers detailed analytics on network traffic, application performance, and user behavior, allowing IT teams to pinpoint the root cause of problems and take immediate action. This not only reduces troubleshooting time but also enhances overall network reliability.

Furthermore, Juniper Mist Premium Analytics enables organizations to optimize their network infrastructure. It provides insights into network capacity utilization, application usage patterns, and user behavior, allowing IT teams to make informed decisions about network design, resource allocation, and capacity planning. This helps organizations to ensure that their network is efficiently utilized and can support the growing demands of their users.

LogicMonitor provides infrastructure and network monitoring, alerting, and reporting across environments like AWS, Azure, and on-premises.

LogicMonitor aids businesses and managed service providers in maintaining system health, performance, and availability. It supports various technologies including Citrix, Cisco Voice systems, operating systems, virtual machines, and network devices. Businesses benefit from dashboards and data insights for proactive management, customizable data sources, and integration with third-party applications like Slack or ServiceNow. AI technology enhances monitoring capabilities by recognizing normal behavior and updating monitored elements, while multiple monitoring features consolidate data sources into one interface.

What are LogicMonitor's key features?

Dashboards: Instant, interactive access to data for easy monitoring.
Customizable Data Sources: Robust, adaptable monitoring with logic modules.
Granular Alert Tuning: Enhances issue identification and resolution.
Reporting Capabilities: Detailed oversight and forecasting.
Third-Party Integration: Expands functionality with applications like Slack and ServiceNow.
AI Technology: Recognizes normal behavior and updates monitored elements.
Consolidated Monitoring: Combines diverse data sources into a single interface.

What benefits or ROI should users expect?

System Health: Ensures optimal system performance and availability.
Data Insights: Facilitates proactive management with comprehensive data.
Scalability: Adapts to different environments and technologies.
Efficiency: Streamlines monitoring with a single, efficient interface.
Predictive Analysis: Provides detailed oversight and accurate forecasting.

LogicMonitor is utilized across diverse industries by managed service providers to ensure seamless monitoring and management of clients' systems. This includes application performance monitoring, manual topology mapping, SLA calculations, and improvement of role-based permissions. Companies also seek enhanced resources view, better collector upgrade processes, and streamlined customization for monitoring from the repository.

ManageEngine OpManager is a network, server, and virtualization monitoring software that helps SMEs, large enterprises and service providers manage their data centers and IT infrastructure efficiently and cost effectively. Automated workflows, intelligent alerting engines, configurable discovery rules, and extendable templates enable IT teams to setup a 24x7 monitoring system within hours of installation.

Sample Customers

Information Not Available

Kayak, Zendesk, Ted Baker, Trulia, Sophos, iVision, TekLinks, Siemens

Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLC

Buyer's Guide

LogicMonitor vs. ManageEngine OpManager

October 2024

Free Report: LogicMonitor vs. ManageEngine OpManager

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