LogicMonitor vs ManageEngine OpManager comparison

LogicMonitor and ManageEngine are both solutions in the Network Monitoring Software category. LogicMonitor is ranked #10 with an average rating of 9.0, while ManageEngine is ranked #9 with an average rating of 8.1. LogicMonitor holds a 2.1% mindshare in NMS, compared to ManageEngine’s 1.9% mindshare. Additionally, 100% of LogicMonitor users are willing to recommend the solution, compared to 83% of ManageEngine users who would recommend it.

LogicMonitor

Read 26 LogicMonitor reviews

3,955 Views
2,510 Comparison Views

100% willing to recommend

ManageEngine OpManager

Read 50 ManageEngine OpManager reviews

3,724 Views
2,185 Comparison Views

83% willing to recommend

LogicMonitor

ManageEngine OpManager

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Oct 10, 2024

ManageEngine OpManager and LogicMonitor both compete in the network monitoring and visibility category. LogicMonitor seems to have the upper hand with its comprehensive single-pane-of-glass view that consolidates monitoring into one platform.

Features: ManageEngine OpManager includes network monitoring, management of virtual machines, and automation capabilities. LogicMonitor provides customizable dashboards, granular alert tuning, and an integrated monitoring platform for complex environments.

Room for Improvement: ManageEngine OpManager needs improvement in dashboard customization, integration, and scalability. LogicMonitor requires enhancements in mobility solutions, mapping capabilities, and monitoring flexibility.

Ease of Deployment and Customer Service: ManageEngine OpManager is primarily on-premises with mixed feedback on support efficiency. LogicMonitor offers hybrid and public cloud deployment options and generally receives positive feedback on customer service.

Pricing and ROI: ManageEngine OpManager is noted for its competitive pricing though costs can rise with additional features. LogicMonitor aligns its premium costs with advanced functionalities, providing quick ROI through enhanced efficiency.

To learn more, read our detailed LogicMonitor vs. ManageEngine OpManager Report (Updated: January 2025).

Buyer's Guide

LogicMonitor vs. ManageEngine OpManager

January 2025

Download the complete report

Helped 831,071 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

LogicMonitor

Ranking in Network Monitoring Software

10th

Average Rating

9.0

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

IT Infrastructure Monitoring (11th), Container Monitoring (5th), Cloud Monitoring Software (13th), AIOps (6th)

ManageEngine OpManager

Ranking in Network Monitoring Software

9th

Average Rating

8.0

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2025, in the Network Monitoring Software category, the mindshare of LogicMonitor is 2.1%, down from 2.4% compared to the previous year. The mindshare of ManageEngine OpManager is 1.9%, down from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Henry-Steinhauer

Systems Engineer at LifePoint Health

They have an active community of users who are willing to share their experiences and how they have extended the solution to do unusual things.

I'm a learn-by-example person, so it would be nice to have a cookbook for enterprise management. They have a rich API process, but there aren't many examples of how to do enterprise-style work. It is peculiar about how to do it for one device, but not necessarily thousands. LogicMonitor can effortlessly pull data from one item at a time. I have yet to find an excellent way to get LogicMonitor to show me all the WAN devices and how they're doing in terms of capacity.

Read full review

Tanveer Khalid

Technical Consultant at Kidan

Offers automation capabilities, ability to manage the entire network, and provides real-time monitoring of network utilization

For network performance, there are so many tools in OpManager for your network. You can manage your servers and processes as well. Processes are the Windows services running in the background. They are what you see in the task manager when you check how many are being run by Windows or the machine. OpManager can manage these processes. If one isn't running, you can reboot or start it or write a script for the situation. For example, if there's a server issue at night, a rule will automatically run in the background and reboot the services. OpManager will do all of that, and the services will come back online. It can resolve those types of issues on its own. And it's automated.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Having a full team at LogicMonitor for support is super helpful as they are available all the time to answer any questions you may have."

"One thing that's very valuable for us is the technical knowledge of the people who work with LogicMonitor. We looked at several products before we decided to use LogicMonitor, and one of the key decision-making points was the knowledge of the things that they put in the product. It provides real intelligence regarding the numbers that you see on the product, which makes it easy for us technical people to troubleshoot. Other products don't provide you with such information. You see a value going up, but you don't know what it means. LogicMonitor provides such information. For instance, if a value goes up, it says that it is probably because your disk area was too low."

"The plugins are easy to integrate, and LogicMonitor provides these add-ons for vendors like VMware. It becomes very easy to integrate them and take the data sources."

"The dashboarding is very useful. Being able to create custom data sources is one of its biggest features which allows quick time to market with new features. If one of our vendors changes their data format or metrics that we should be monitoring, then we can quickly adjust to any changes in the environment in order to get a great user experience for our customers."

"We only have one monitoring tool, and that is LogicMonitor. It does pretty much everything we need under one roof. They are very good at rapidly releasing new features. It's not like we have to wait six months or a year between new features and data sources. There is very quick development. If there is something that doesn't do it for us, I know I can just raise it with support or our delivery representative, and there is a good chance that that will be looked at. If it's not too much effort, we will see it released in the next few months. So, the solution is very good from that perspective. We have everything in LogicMonitor."

"LogicMonitor added AI technology to help understand what's normal and that has helped quite a bit, so that's the feature I found most valuable in the product. The product is also doing quite well with identifying devices and customizing a particular Cisco version or model number. LogicMonitor continues to be active in updating what is available to be monitored, and it's been very good with keeping those things current, so that's another valuable feature of the product."

"The alerting would be number one in my book. The thresholds for getting alerts for different criteria are pretty well-thought-out. We don't get many false positives or negatives on the alerting side. If we do get an email alert or some similar alert, we know that it is something that has to be looked at."

"The initial setup is very simple."

More LogicMonitor pros

"This is a good general monitoring system that has all the features we require and they constantly update with new capabilities."

"The most valuable feature is the monitoring alerts. The administrators are immediately notified and can do the required action immediately. This is the feature we value and use the most."

"The solution is easy to deploy. It's also easy to manage and monitor the environment. Instead of being reactive, it's proactive."

"I like being able to push configurations to multiple devices. If you have the same configurations for all the branches, it's easier to use ManageEngine OpManager and push configurations at once rather than individually pushing them to each device."

"The detections are fine when they work."

"The solution's most valuable feature is its ability to reach most of our network devices and get the most from them."

"The integration with the firewall monitoring, the security monitoring, is great."

"The ease of use and comprehensive integration are the most valuable features"

More ManageEngine OpManager pros

Cons

"There are some very specific things that need improvement in LogicMonitor. One is the lack of formatting for customized alerts, particularly the delivery of them to our email channel. We'd also like to see further customization of dashboards. Finally, something that is specific to us as an MSP that uses LogicMonitor, is white-labeling or skinning of the product, so we can make it look more customer-focused for our customers."

"One thing I would like to see is parent/child relationships and the ability to build a "suppression parent/child." For example, If I know that a top gateway is offline and I can't talk to it anymore, and anything that's connected below it or to it is also going to be offline, there is no need to alarm on those. In that situation it should create one ticket or one alarm for the parent. I know they're working towards that with their mapping technology, but it's not quite to that level where you can build out alarm logic or a correlation logic like that."

"LogicMonitor has good features, but the ease of use is a little bit confusing. Additionally, we are looking for workflow automation, which is a little bit tricky for LogicMonitor."

"We would like to see more functionality around mapping of topologies, in terms of networks. An improvement that we would like to see is added functionality to get more detail out of mapping. For example, if the LogicMonitor Collector identifies a connection between two network endpoints, it would be great to actually see which ports are connecting the two endpoints together. That functionality is something we greatly desire. It would actually make our documentation more dynamic in the sense that we wouldn't need to manually document. If this is something that the platform could provide, then this would be a great asset."

"LogicMonitor should improve its logging features. It can become expensive and should be cost-effective. It would be great to see prebuilt templates for alerting methods in LogicMonitor that are similar to the prebuilt dashboards. Currently, users have to build their alerting configurations."

"Their Logs feature is quite new. It is not as feature-rich as we would like it to be. There have been a couple of conversations internally around other log management tools, like Splunk, which may do more for us than LM Logs. The benefit of LogicMonitor is that our staff know how to use it, so we don't really want to move away from it, if we don't have to. I fully expect there to be more development in this area. It is their newest feature, so it is understandable that it hasn't evolved as some of the other stuff. It would be good to see a bit more development in this area, but I think the monitoring side of things is spot on."

"One drawback of LogicMonitor is its licensing model, which requires an additional license for each module. For example, if you need to use Azure monitoring, you'll need an additional license on top of the base license."

"The process of upgrading some of the collectors has been a little bit confusing. I need to understand that better."

More LogicMonitor cons

"It would be great if there were some sort of artificial intelligence feature which would help us make improvements in the network once we find an issue, and do it automatically."

"We would like link monitoring included. At times we need to monitor those specific links closely."

"We would like the solution's customize and build functionality to be more user-friendly."

"The pricing of the solution is high. They should work to adjust the pricing model to see if they can help reduce costs."

"There needs to be improvements to make the solution capable of supporting more devices, and it would be good to see an option for automatic deployment."

"They should add more features to URL monitoring."

"The main area for improvement for ManageEngine OpManager is its performance."

"The solution's reports need to include the number of applications consumed."

More ManageEngine OpManager cons

Pricing and Cost Advice

"We've had customers who have reduced their costs by not having multiple platforms for monitoring. That said, especially with super-large environments, the cost model for LogicMonitor is the one area where we run into issues."

"It can handle scaling. It is like any other cloud service. There is a cost associated with scaling, so we currently don't monitor all of our environments. We monitor just the customer-facing production environments. It would be nice if we could monitor our dominant environments, but we will have to pay a lot more due to the scaling issue. So, there's a balance there between what we would like and what we are willing to pay for."

"It definitely pays for itself in the amount of time we're not spending with false errors or things that we haven't quite dealt with monitoring. It has been good cost-wise."

"The tool's pricing falls into the middle range."

"It's affordable. The price we get per license is a lot cheaper than what we were getting with some of the other tools. There are other monitoring tools out there that are cheaper, but what you get with LogicMonitor, out-of-the-box, makes it worth the cost."

"It is pretty expensive, but we now need one less full-time engineer. With on-prem, we used to have one more engineer in our department. That engineer has now moved to another department. Our capacity is better with this product than the previous one. It is easy for us to manage the sites. You have to choose between the standard account and the premium account. With the premium account, you get a lot more than the standard one, and you can also buy some extra features. It is a good thing to look at them because you would probably want to buy them. You should take your time and negotiate the price. They are easy. Like all cloud providers, they are able to discuss the price and if necessary, change the price."

"It's an enterprise-grade solution and competitively priced compared to the other solutions that are out there... Our organization is not huge, but LogicMonitor is worth every penny that we pay for it. I've never heard anyone say, "I'm not sure that we're getting good value for money from this product." It's integral to our business."

"As a managed service provider, we have the highest level of licensing that they offer, so we don't have any extra fees. I believe there are some add-ons for some of the lower tiers of LogicMonitor service, but that's not something that we use with our agreement."

More LogicMonitor pricing and cost advice

"It is reasonably priced."

"The pricing is moderate."

"ManageEngine OpManager is cheaper than SolarWinds."

"The price for ManageEngine OpManager is average."

"We have a standard license for ManageEngine OpManager. We purchased the license for one year and now we are upgrading it soon."

"We had perpetual licenses. The cost was around 36,000 for OPManager, and then you'd have the yearly maintenance fee of 2,000 or 3,000."

"The solution is highly affordable"

"The price of ManageEngine OpManager is reasonable. We have an annual license and the cost comes from how many devices are being monitored. There is not anything extra cost for maintenance and support."

More ManageEngine OpManager pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.

See recommendations

831,071 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

21%

Financial Services Firm

11%

Manufacturing Company

Healthcare Company

Educational Organization

55%

Computer Software Company

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...

See all answers

What do you like most about LogicMonitor?

LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't necessarily preemptive but can still alert us to issues we should investigate. These ...

See all answers

What is your experience regarding pricing and costs for LogicMonitor?

The pricing can vary yearly or monthly, depending on the clients we're working with and their size and scale. For example, the pricing for a customer with ten thousand licenses versus a hundred lic...

See all answers

What do you like most about ManageEngine OpManager?

The product provides intensive reports.

See all answers

What is your experience regarding pricing and costs for ManageEngine OpManager?

The pricing was okay. However, it has been increasing a lot lately. The product is not worth the money.

See all answers

What needs improvement with ManageEngine OpManager?

The product has only basic functionalities. It is not like SolarWinds. The data provided by the tool is not accurate. SolarWinds is more accurate.

See all answers

Comparisons

ScienceLogic vs LogicMonitor

Compared 9% of the time

Zabbix vs LogicMonitor

Compared 9% of the time

OpsRamp vs LogicMonitor

Compared 7% of the time

SCOM vs LogicMonitor

Compared 7% of the time

ThousandEyes vs LogicMonitor

Compared 6% of the time

More LogicMonitor Competitors

SolarWinds NPM vs ManageEngine OpManager

Compared 27% of the time

Zabbix vs ManageEngine OpManager

Compared 16% of the time

PRTG Network Monitor vs ManageEngine OpManager

Compared 10% of the time

SCOM vs ManageEngine OpManager

Compared 8% of the time

WhatsUp Gold vs ManageEngine OpManager

Compared 7% of the time

More ManageEngine OpManager Competitors

Product Reports

Buyer's Guide

LogicMonitor

January 2025

Download LogicMonitor product report

Buyer's Guide

ManageEngine OpManager

January 2025

Download ManageEngine OpManager product report

Also Known As

No data available

OpManager

Learn More

LogicMonitor

ManageEngine

Overview

LogicMonitor provides infrastructure and network monitoring, alerting, and reporting across environments like AWS, Azure, and on-premises.

LogicMonitor aids businesses and managed service providers in maintaining system health, performance, and availability. It supports various technologies including Citrix, Cisco Voice systems, operating systems, virtual machines, and network devices. Businesses benefit from dashboards and data insights for proactive management, customizable data sources, and integration with third-party applications like Slack or ServiceNow. AI technology enhances monitoring capabilities by recognizing normal behavior and updating monitored elements, while multiple monitoring features consolidate data sources into one interface.

What are LogicMonitor's key features?

Dashboards: Instant, interactive access to data for easy monitoring.
Customizable Data Sources: Robust, adaptable monitoring with logic modules.
Granular Alert Tuning: Enhances issue identification and resolution.
Reporting Capabilities: Detailed oversight and forecasting.
Third-Party Integration: Expands functionality with applications like Slack and ServiceNow.
AI Technology: Recognizes normal behavior and updates monitored elements.
Consolidated Monitoring: Combines diverse data sources into a single interface.

What benefits or ROI should users expect?

System Health: Ensures optimal system performance and availability.
Data Insights: Facilitates proactive management with comprehensive data.
Scalability: Adapts to different environments and technologies.
Efficiency: Streamlines monitoring with a single, efficient interface.
Predictive Analysis: Provides detailed oversight and accurate forecasting.

LogicMonitor is utilized across diverse industries by managed service providers to ensure seamless monitoring and management of clients' systems. This includes application performance monitoring, manual topology mapping, SLA calculations, and improvement of role-based permissions. Companies also seek enhanced resources view, better collector upgrade processes, and streamlined customization for monitoring from the repository.

ManageEngine OpManager is a network, server, and virtualization monitoring software that helps SMEs, large enterprises and service providers manage their data centers and IT infrastructure efficiently and cost effectively. Automated workflows, intelligent alerting engines, configurable discovery rules, and extendable templates enable IT teams to setup a 24x7 monitoring system within hours of installation.

Sample Customers

Kayak, Zendesk, Ted Baker, Trulia, Sophos, iVision, TekLinks, Siemens

Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLC

Buyer's Guide

LogicMonitor vs. ManageEngine OpManager

January 2025

Free Report: LogicMonitor vs. ManageEngine OpManager

Find out what your peers are saying about LogicMonitor vs. ManageEngine OpManager and other solutions. Updated: January 2025.

DOWNLOAD NOW

831,071 professionals have used our research since 2012.

See our LogicMonitor vs. ManageEngine OpManager report.

See our list of best Network Monitoring Software vendors.

We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.