ScienceLogic and LogicMonitor are key players in the IT infrastructure monitoring category. LogicMonitor has an upper hand due to its superior features and ease of use, despite potentially higher costs.
Features: ScienceLogic users value its robust data collection, integration capabilities, and reliable performance. LogicMonitor users appreciate its comprehensive alerting, reporting features, and advanced monitoring tools. LogicMonitor's extensive features give it an edge over ScienceLogic.
Room for Improvement: ScienceLogic needs to improve its scalability, dashboard customization, and API integration. LogicMonitor users note the need for better API documentation, more detailed system metrics, and enhanced user interface options. ScienceLogic's scalability issues are more significant.
Ease of Deployment and Customer Service: ScienceLogic users report relatively easy deployment and highlight excellent customer support. LogicMonitor users find the setup process straightforward and praise its responsive customer service. Both offer good deployment experiences, but ScienceLogic excels in support.
Pricing and ROI: ScienceLogic users find its setup costs reasonable with good ROI over time. LogicMonitor users feel the product is worth its higher cost due to the extensive features it provides. LogicMonitor offers better overall ROI despite higher initial costs.
The return on investment is fair but often challenged by medium-sized businesses who may question its adequacy.
I received excellent support from ScienceLogic.
Problems with Skylar may require longer wait times due to limited resource expertise.
The stability rating is nine out of ten, acknowledging some bugs, but indicating these are minor issues.
If the knowledge for implementation could be spread through articles, it would reduce this dependency.
While some other companies have easier APIs, using this solution demands significant expertise.
Integrating observability and APM monitoring into the overall portfolio would be beneficial.
It could be cheaper.
ScienceLogic is not that expensive and is cost-effective overall.
Notably, its automation features, such as Runbook action, enable domain experts like me to execute one-click automation solutions, which contributes significantly to reducing MTTR.
It offers over 500 integrations with a wide range of device types, referred to as PowerPacks, which are prebuilt integrations for hundreds, if not thousands, of integration types.
The CMDB update and the automatic CMDB update are valuable.
LogicMonitor provides infrastructure and network monitoring, alerting, and reporting across environments like AWS, Azure, and on-premises.
LogicMonitor aids businesses and managed service providers in maintaining system health, performance, and availability. It supports various technologies including Citrix, Cisco Voice systems, operating systems, virtual machines, and network devices. Businesses benefit from dashboards and data insights for proactive management, customizable data sources, and integration with third-party applications like Slack or ServiceNow. AI technology enhances monitoring capabilities by recognizing normal behavior and updating monitored elements, while multiple monitoring features consolidate data sources into one interface.
What are LogicMonitor's key features?
What benefits or ROI should users expect?
LogicMonitor is utilized across diverse industries by managed service providers to ensure seamless monitoring and management of clients' systems. This includes application performance monitoring, manual topology mapping, SLA calculations, and improvement of role-based permissions. Companies also seek enhanced resources view, better collector upgrade processes, and streamlined customization for monitoring from the repository.
ScienceLogic is a comprehensive IT infrastructure monitoring solution that supports networks, servers, cloud environments, and applications, suitable for private cloud and on-premises deployments.
Organizations leverage ScienceLogic for its robust capabilities in monitoring IT infrastructures of all sizes. It offers granular discovery, integration with CMDB, and ticketing systems. Valued for its flexibility, incident automation, remediation, and real-time relationship mapping, it supports hybrid environments with scalable and efficient monitoring functionalities. AI and machine learning enhance its feature set, while ease of deployment and strong support are crucial benefits.
What are ScienceLogic's most important features?ScienceLogic is implemented across multiple industries, including large enterprises, for its capability to handle complex IT ecosystems. Its integration with CMDB and ticketing systems ensures it fits within existing workflows. Organizations use it to monitor diverse infrastructure landscapes, ensuring seamless performance and quick incident resolution.
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