SolarWinds NPM and LogicMonitor are significant players in the network monitoring solution category. Based on user reviews, SolarWinds NPM holds the upper hand for its extensive feature set and real-time visibility capabilities, while LogicMonitor is preferred for its anomaly detection and seamless integration with cloud environments.
Features: SolarWinds NPM provides advanced SNMP monitoring, real-time alerting, and modular pricing that allows customization to business needs. LogicMonitor excels with anomaly detection, customizable data sources, and a robust dashboard that simplifies monitoring across cloud and hybrid infrastructures.
Room for Improvement: SolarWinds NPM can enhance integration capabilities, improve real-time analytics, and offer better GUI sophistication. Users desire more automation for node management. LogicMonitor could benefit from more refined reporting features, especially for detailed network mapping and topological insights, along with a more transparent pricing model for enterprise scaling.
Ease of Deployment and Customer Service: Deployment of SolarWinds NPM can vary between on-premises and cloud needs, with users praising its technical support, though faster response times are desired. LogicMonitor is noted for its flexible deployment, particularly in hybrid cloud settings, and has commendable, knowledgeable support but also room for quicker customer service.
Pricing and ROI: SolarWinds NPM's licensing is flexible but complex due to its modular approach. Its transparency is valued despite cost implications for smaller businesses. LogicMonitor's straightforward device-based licensing appeals to high-value enterprises and managed service providers. Both solutions are seen as investments that enhance network insights and operational efficiency.
The return on investment is significant as the solution effectively reduces costs while being worth its expense.
They have good technical support.
We had contact with SolarWinds regarding the implementation, and they were helpful.
SolarWinds NPM is scalable and effective in handling large network infrastructures.
SolarWinds needs to upscale on observability and add full-fledged observability features, including security features.
Pricing-wise, SolarWinds NPM is more expensive than PRTG.
The solution is considered expensive.
SolarWinds NPM has specific modules for monitoring different network capabilities, which provides rich features for carrying out specific tasks.
The most valuable feature for us is the database performance analyzer, which we use a lot.
LogicMonitor provides infrastructure and network monitoring, alerting, and reporting across environments like AWS, Azure, and on-premises.
LogicMonitor aids businesses and managed service providers in maintaining system health, performance, and availability. It supports various technologies including Citrix, Cisco Voice systems, operating systems, virtual machines, and network devices. Businesses benefit from dashboards and data insights for proactive management, customizable data sources, and integration with third-party applications like Slack or ServiceNow. AI technology enhances monitoring capabilities by recognizing normal behavior and updating monitored elements, while multiple monitoring features consolidate data sources into one interface.
What are LogicMonitor's key features?
What benefits or ROI should users expect?
LogicMonitor is utilized across diverse industries by managed service providers to ensure seamless monitoring and management of clients' systems. This includes application performance monitoring, manual topology mapping, SLA calculations, and improvement of role-based permissions. Companies also seek enhanced resources view, better collector upgrade processes, and streamlined customization for monitoring from the repository.
SolarWinds NPM is a network monitoring solution that enables you to detect, diagnose, and resolve network performance issues and outages quickly and efficiently. The solution is a powerful tool that can help you increase service levels, reduce downtime with multi vendor network monitoring, simplify the management of complex network devices, improve operational efficiency, and much more.
SolarWinds NPM Features
SolarWinds NPM has many valuable key features. Some of the most useful ones include:
SolarWinds NPM Benefits
There are several benefits to implementing SolarWinds NPM. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by PeerSpot users currently using the SolarWinds NPM solution.
PeerSpot user Andrew N., Senior Network Engineer at Element Critical, says, “The "Performance Analyzer" feature is the solution's most valuable aspect. It's able to do the bounded graphs of all the interface stats, from errors to broadcasts and to current traffic. With a click of a button you're able to, in one interface, look at historical data for those items.” He also adds, “From the troubleshooting point of view, just having that peace of mind is great. And, The solution is extremely stable. We haven't had any issues in that regard. We haven't had issues with bugs, glitches, or crashes."
Daniel S., Systems and Data Warehouse Supervisor at MMSD, mentions, “The alerting and usage tracking is a valuable feature because it alerts us when we're getting near capacity on disk space, network utilization or processor utilization. It helps us manage our capacity and enables us to be proactive.”
A Senior Vice President and CIO at a financial services firm explains, “As we look to add more servers to our virtual environment and to understand the impact, the solution allows us to dig into the historical charts related to capacity planning. It also gives us visibility of spikes and allows us to track down the reasons for their occurrences. So too, it makes room for potential processes that have gotten hung or runaway and to know when it's time to reboot a server or service.”
Dinesh N., Digital Innovation at Bobcat Company, states, “The best part of the solution is the sharing display. It gives a general public ID wherein everyone can link to a public display. That's a good feature.”
Fazal A., Implementation & Support Specialist at 360Factors, comments, “We have configured multiple alerts for our network devices, including routers and switches, so that we are notified if any interface goes down. In the event an interface goes down, we have multiple reports that include availability monitoring, network uptime monitoring, and network downtime monitoring. These reports are on multiple schedules such as the end of the day, end of the last business day of the week, monthly, and quarterly. This gives us the ability to provide reports to our management and let them know the performance of our network.”
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