LogicMonitor and New Relic are both prominent monitoring solutions within the IT infrastructure and application monitoring category. LogicMonitor often has the upper hand for its pricing and support, while New Relic is preferred for its extensive features.
Features: LogicMonitor reviews highlight its valuable device-based monitoring, customizable dashboards, and strong integration capabilities. New Relic reviews emphasize its detailed application performance monitoring, extensive plugins, and real-time analytics.
Room for Improvement: LogicMonitor could improve its scalability in large environments, interface intuitiveness, and handling larger deployments. New Relic users note the need for better documentation, enhanced data visualization tools, and usability improvements.
Ease of Deployment and Customer Service: LogicMonitor is praised in reviews for its straightforward deployment and excellent customer support. New Relic, while slightly more complex to deploy as per reviews, is appreciated for its responsive customer service.
Pricing and ROI: User reviews indicate LogicMonitor offers competitive setup costs and solid ROI. New Relic, although higher priced, is seen as delivering exceptional value due to its robust features.
Issues that could be solved quickly sometimes take longer because they go around in circles.
Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal.
Using New Relic speeds up troubleshooting and resolution, giving us a clearer picture of where issues are, thus saving time and effort.
LogicMonitor provides infrastructure and network monitoring, alerting, and reporting across environments like AWS, Azure, and on-premises.
LogicMonitor aids businesses and managed service providers in maintaining system health, performance, and availability. It supports various technologies including Citrix, Cisco Voice systems, operating systems, virtual machines, and network devices. Businesses benefit from dashboards and data insights for proactive management, customizable data sources, and integration with third-party applications like Slack or ServiceNow. AI technology enhances monitoring capabilities by recognizing normal behavior and updating monitored elements, while multiple monitoring features consolidate data sources into one interface.
What are LogicMonitor's key features?
What benefits or ROI should users expect?
LogicMonitor is utilized across diverse industries by managed service providers to ensure seamless monitoring and management of clients' systems. This includes application performance monitoring, manual topology mapping, SLA calculations, and improvement of role-based permissions. Companies also seek enhanced resources view, better collector upgrade processes, and streamlined customization for monitoring from the repository.
New Relic is a powerful tool for optimizing web pages, tracking user behavior, and monitoring application performance. It helps detect anomalies, generate metrics, and create dashboards for synthetics monitoring, container workloads, stress tests, and more.
New Relic provides organizations with comprehensive insights into APIs, infrastructure, and scalability. It supports mobile and web applications with features like java tracking, health maps, customizable dashboards, and drill-downs. Users benefit from its easy initial setup, accurate alerts, UI monitoring, error tracking, and traceability. New Relic supports multiple ecosystems with straightforward pricing and new feature introductions, offering end-to-end monitoring, thorough data analysis, and effective problem resolution.
What are New Relic's most important features?New Relic is leveraged in industries such as e-commerce, finance, and technology. It helps monitor web traffic, evaluate load balancing, and ensure applications meet performance standards. Companies use it for stress tests, container-based workloads, API monitoring, and infrastructure management. Its integration capabilities are valuable for maintaining performance and scalability across diverse ecosystems, aiding in thorough data analysis and problem resolution.
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