ScienceLogic vs WhatsUp Gold comparison

ScienceLogic and Progress Software are both solutions in the Network Monitoring Software category. ScienceLogic is ranked #27 with an average rating of 7.4, while Progress Software is ranked #26 with an average rating of 9.5. ScienceLogic holds a 1.3% mindshare in NMS, compared to Progress Software’s 1.2% mindshare. Additionally, 93% of ScienceLogic users are willing to recommend the solution, compared to 85% of Progress Software users who would recommend it.

ScienceLogic

Read 45 ScienceLogic reviews

2,050 Views
1,504 Comparison Views

93% willing to recommend

WhatsUp Gold

Read 24 WhatsUp Gold reviews

1,789 Views
1,432 Comparison Views

85% willing to recommend

ScienceLogic

WhatsUp Gold

Comparison Buyer's Guide

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Executive SummaryUpdated on Aug 6, 2024

ScienceLogic and WhatsUp Gold are popular network monitoring solutions. Based on the comparison, WhatsUp Gold's ease of use and clear visualization give it an advantage for users wanting straightforward solutions.

Features: ScienceLogic offers comprehensive monitoring capabilities, scalability, and integration with third-party tools. WhatsUp Gold provides ease of use, clear visualization of network data, and straightforward deployment.

Room for Improvement: ScienceLogic needs a more intuitive interface, better documentation, and improved ease of use. WhatsUp Gold requires more advanced features, better scalability, and enhanced capabilities.

Ease of Deployment and Customer Service: ScienceLogic's deployment is complex but manageable with strong customer support. WhatsUp Gold is praised for its straightforward deployment process and responsive customer service.

Pricing and ROI: ScienceLogic's setup costs are higher, but users feel the ROI justifies the investment due to its extensive features. WhatsUp Gold offers lower initial costs and a shorter path to realizing ROI, appealing to budget-conscious buyers.

To learn more, read our detailed ScienceLogic vs. WhatsUp Gold Report (Updated: April 2025).

Buyer's Guide

ScienceLogic vs. WhatsUp Gold

April 2025

Download the complete report

Helped 848,253 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ScienceLogic

Ranking in Network Monitoring Software

27th

Ranking in Server Monitoring

12th

Ranking in IT Infrastructure Monitoring

24th

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Event Monitoring (7th), Unified Communications Monitoring (1st), IT Operations Analytics (7th), Cloud Monitoring Software (19th), AIOps (7th)

WhatsUp Gold

Ranking in Network Monitoring Software

26th

Ranking in Server Monitoring

14th

Ranking in IT Infrastructure Monitoring

27th

Average Rating

7.8

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (24th)

Mindshare comparison

As of April 2025, in the Network Monitoring Software category, the mindshare of ScienceLogic is 1.3%, down from 1.5% compared to the previous year. The mindshare of WhatsUp Gold is 1.2%, down from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Michael Wenn

CEO / Co-Founder at Aiops ltd

Offers comprehensive monitoring and tool consolidation but integration complexity needs improvement

There is room for improvement in the speed of setting up the service and integrating PowerPacks. Although these prebuilt features are great, there is considerable complexity in bringing them together to create a unified dashboard. Even with many good integrations and deep visibility, the implementation takes time, especially when it doesn't involve these integrations. While some other companies have easier APIs, using this solution demands significant expertise. It's challenging for new customers to implement independently. The implementation speed of non-PowerPack or non-out-of-the-box integrations should be improved. Additionally, the AI automation feature is not yet very rich due to resource constraints supporting a wide platform.

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Tom Condo

Supervisor Information Services Operations at Seminole County Public Schools

If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue

When it comes to the intuitiveness of the topology mapping feature, our network architect created a vision diagram of our entire network and then created the links tied into the WhatsUp active monitoring to different spots on our topology map. It's one of the more critical functions we do here. We have the map displayed in different places in our room and help desk. We get alerted via emails but we can also see it visually. It does what it says it's going to do. We find this feature very helpful. The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is. All the information is provided. This feature really helps. You can see the correlation between that link and what failed. This feature is very helpful. The interface is fairly intuitive. Some of our users used SolarWinds and Nagios, and WhatsUp is easy in comparison. Once you get set up, the look, feel, and configuration are good. Our network architect had never used it before but he was able to create the Visio and map. It was very simple. He has no problems with it.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"When it comes to features, the power pack is the most valuable."

"The most valuable features of ScienceLogic are AI and machine learning."

"It has good monitoring capabilities across cloud environments, data centers, and hybrid environments."

"Science Logic provides distributed and all-in-one concept in monitoring, you can easily customize the features in this product."

"The solution provides good infra-monitoring features."

"Best feature of all is detailed monitoring of services, processes, ports and SSL certificates and or web content."

"ScienceLogic's custom enablement, which I can achieve as a Python developer, is unique."

"It is simple."

More ScienceLogic pros

"The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is."

"The most valuable feature of WhatsUp Gold is NetFlow and the virtualized maps."

"Our local support team provides excellent service."

"The interface in the last few years it has been a lot greater, they are much more user-friendly. I like the interface."

"The most valuable feature is the auto-discovery function."

"The documentation is very good."

"It is stable."

"WhatsUp Gold is very easy to deploy."

More WhatsUp Gold pros

Cons

"If I were a small to medium business, I probably wouldn't choose this provider. It is a heavily configurable, heavyweight, and scalable IT solution for IT infrastructure monitoring."

"ScienceLogic is working towards a kind of AI, DKAIRA enablement, but I find one dependency is the frequent need to rely on professional services."

"ScienceLogic could improve the implementation, it could be made easier."

"They should improve their support process and add chat."

"They should improve database issues in HA and Failover mode, and provide documentation for all users , even if they are not customers."

"Admins do not have direct access to the reporting."

"There are often bugs in new releases."

"They need a little more self-service."

More ScienceLogic cons

"Improvements are needed in integration, especially for WhatsApp call and messages."

"One of the biggest things that made us start to look at another product is we're not able to have an end to end monitoring from a user perspective throughout the system and back to the user. All the monitoring is from inside out, we need something that also can give us from outside in."

"We can never achieve or get a good picture of the network topology."

"Integrations with other devices. I want to have a product that has full integration with my active directory so I can track user activity. I want to track my complete user activity, so I'm looking for a product to implement in the near future, which will have full integration with my network and active directory users. It became very difficult to track user activity."

"Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be beneficial."

"You have to invest a few days to become an expert in this solution."

"Adding on services increases the cost and on the version we have there is no option for ATM monitoring."

"The pricing for this solution has gone up quite recently, which has led some of our customers to buy an alternative product."

More WhatsUp Gold cons

Pricing and Cost Advice

"Its price could be lower, but for what you pay, you got a lot of value from its features and functionalities. Customers always want a discount or a cheaper solution."

"The pricing model for ScienceLogic could improve."

"Pricing between the two is quiet large therefore you can save some money if you don't require to collect all info on each device."

"I'm not the best person to discuss pricing, but what I do know is that it's a use-and-go structure. You use this much storage and pay this much for it. That's how it is. Every time, we continue to add a large amount of data to the environment."

"My company has an enterprise-level contract with ScienceLogic, so it is available to my organization at a good price."

"Plan for adding more to it. Once you see EM7 in action, you will want to keep adding systems to monitor."

"The license of ScienceLogic is based on how many endpoints are used. The number of monitoring points you want to have."

"Decide what you want to monitor and only monitor those items. Absorb other elements as you grow."

More ScienceLogic pricing and cost advice

"I'm not sure, but it's expensive. We don't pay any additional fees."

"This is a well priced solution."

"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."

"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."

"There is a license needed to use WhatsUp Gold."

"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."

"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."

"The most valuable feature is the cost compared to other solutions."

More WhatsUp Gold pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

13%

Financial Services Firm

12%

Government

Manufacturing Company

Computer Software Company

12%

Financial Services Firm

12%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about ScienceLogic?

The tool is quite easy to deploy, and it offers very good support.

See all answers

What is your experience regarding pricing and costs for ScienceLogic?

ScienceLogic is not that expensive and is cost-effective overall.

See all answers

What needs improvement with ScienceLogic?

ScienceLogic is working towards a kind of AI, DKAIRA enablement, but I find one dependency is the frequent need to rely on professional services. If the knowledge for implementation could be spread...

See all answers

What do you like most about WhatsUp Gold?

The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...

See all answers

What is your experience regarding pricing and costs for WhatsUp Gold?

Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...

See all answers

What needs improvement with WhatsUp Gold?

Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be benefici...

See all answers

Comparisons

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SolarWinds NPM vs ScienceLogic

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Compared 9% of the time

LogicMonitor vs ScienceLogic

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Compared 13% of the time

PRTG Network Monitor vs WhatsUp Gold

Compared 9% of the time

Zabbix vs WhatsUp Gold

Compared 9% of the time

SolarWinds NPM vs WhatsUp Gold

Compared 8% of the time

Nagios XI vs WhatsUp Gold

Compared 6% of the time

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Product Reports

Buyer's Guide

ScienceLogic

March 2025

Download ScienceLogic product report

Buyer's Guide

WhatsUp Gold

March 2025

Download WhatsUp Gold product report

Overview

ScienceLogic is a comprehensive IT infrastructure monitoring solution that supports networks, servers, cloud environments, and applications, suitable for private cloud and on-premises deployments.

Organizations leverage ScienceLogic for its robust capabilities in monitoring IT infrastructures of all sizes. It offers granular discovery, integration with CMDB, and ticketing systems. Valued for its flexibility, incident automation, remediation, and real-time relationship mapping, it supports hybrid environments with scalable and efficient monitoring functionalities. AI and machine learning enhance its feature set, while ease of deployment and strong support are crucial benefits.

What are ScienceLogic's most important features?

Agentless Configuration: Ensures easy deployment without the need for agents.
Third-Party Integration: Seamlessly integrates with various tools.
Dynamic Component Mapping: Offers real-time relationship and dependency mapping.
Flexible Graphs: Allows custom visual representation of data.
Role-Based Access: Provides tiered access for different user roles.
Infrastructure and Event Management: Efficiently monitors hybrid environments.

What benefits and ROI should users look for?

Scalability: Handles environments of all sizes efficiently.
AI and Machine Learning: Enhances automation and incident management.
Ease of Deployment: Streamlines initial setup and reduces time to value.
Customization: Custom dashboards and reports cater to specific needs.
Comprehensive Support: Access to excellent support services.

ScienceLogic is implemented across multiple industries, including large enterprises, for its capability to handle complex IT ecosystems. Its integration with CMDB and ticketing systems ensures it fits within existing workflows. Organizations use it to monitor diverse infrastructure landscapes, ensuring seamless performance and quick incident resolution.

ScienceLogic

Explore and manage your entire network infrastructure effortlessly with WhatsUp Gold's robust layer 2/3 discovery, creating a detailed interactive map from the edge to the cloud. Monitor devices, wireless controllers, servers, virtual machines, applications, and traffic flows across various environments. Real-time alerts ensure optimal performance, allowing you to meet or exceed SLAs. The platform offers customizable maps, dashboards, and alerts for easy network management. Quickly resolve issues with intuitive workflows, reducing Mean Time to Resolution (MTTR). WhatsUp Gold's integrated log management provides easy visibility and control of device log data, allowing monitoring, filtering, searching, and alerting on syslogs or Windows logs. Archive logs to comply with regulatory requirements and preserve historical data, all through a user-friendly interface. Streamline network monitoring and issue resolution with WhatsUp Gold, making network management efficient and hassle-free.

Progress Software

Sample Customers

Kellogg Company, Booz Allen, Cisco, Red Bull, Fidelus, Telstra, Comcast, CSC, Peak 10, HughesNet, Hosting, Datapipe, US Army, Equinix, Rite Aid, Carbonite, Sybase, Carpathia, AT&T, ePlus, Dimension Data, Virtustream, Boeing, Honeywell

Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof

Buyer's Guide

ScienceLogic vs. WhatsUp Gold

April 2025

Free Report: ScienceLogic vs. WhatsUp Gold

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