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ScienceLogic pros and cons

Vendor: ScienceLogic

4.3 out of 5

45 reviews
93% willing to recommend

1,869 followers

Pros & Cons summary

ScienceLogic offers detailed monitoring of services, processes, ports, and SSL certificates with easy feature customization. Rapid dashboards, power packs, and flexibility to support various technologies benefit diverse network needs. The integration of ITSM, EMS, AI, machine learning, and dynamic mapping streamlines operations. However, improvements in application-level topology, performance, support, and onboarding are needed, along with better integration of leading applications like SAP and Oracle and stronger strategic partner education.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

ScienceLogic excels in detailed monitoring of services, processes, and ports, along with agentless monitoring that negates the need for server agents.

The flexibility of ScienceLogic allows customization supporting a wide range of technologies and unique customer needs.

The combination of ITSM and EMS offered by ScienceLogic is highly efficient, negating the need for separate purchases.

AI and machine learning features in ScienceLogic enhance its monitoring capabilities across cloud environments and data centers.

ScienceLogic's Power Packs and Dynamic Component Mapping provide unmatched value in data gathering and network support.

CONS

ScienceLogic should improve documentation and make it accessible to all users, not just customers.

Integration of application-level monitoring is needed, especially for market leaders like SAP and Oracle.

Performance improvements are necessary, with frequent bugs appearing in new releases.

Deployment and integration practices require enhancements for easier implementation.

More information on backend functionality and problem resolution is crucial for users.

ScienceLogic Pros review quotes

Sreekta Mohapatra

Event Management, Automation and Monitoring Consultant at Kyndryl

Jul 13, 2022

When it comes to features, the power pack is the most valuable.

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IT Infrastructure Manager at a real estate/law firm with 51-200 employees

Jul 19, 2022

The best feature is the highly flexible graphs.

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Director, Cloud & Data Center Technology at TierPoint

Sep 25, 2017

The flexibility to support most technologies. The way ScienceLogic gathers data from multiple sources is vital to our customers. As we work with new customers (often with different technology requirements), ScienceLogic is flexible enough to support our clients’ varying network needs.

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CEO / Co-Founder at Aiops ltd

Jan 8, 2025

The solution excels in three areas: application monitoring, server monitoring, and network performance monitoring.

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CEO at Parker Digital

Jul 21, 2022

The power flow is great.

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Simha Lingaladinne

Assistant Management Specialist at a tech services company with 10,001+ employees

Jul 6, 2022

It is simple.

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Toshi Longkumer

Solution Architect at Tata Consultancy

Jul 21, 2022

It has good monitoring capabilities across cloud environments, data centers, and hybrid environments.

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IT Coordinator at a transportation company with 51-200 employees

May 25, 2016

Best feature of all is detailed monitoring of services, processes, ports and SSL certificates and or web content.

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Chief Architect - Cloud Xperienz Platform - CIS Technology Office at LTI - Larsen & Toubro Infotech

Jul 14, 2023

Dynamic Component Mapping is key and unique.

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PR

Chief Information Officer at a tech services company with 11-50 employees

Jul 31, 2017

One of the valuable features is rapid dashboards.

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Show 10 more reviews (out of 22)

ScienceLogic Cons review quotes

Sreekta Mohapatra

Event Management, Automation and Monitoring Consultant at Kyndryl

Jul 13, 2022

ScienceLogic does not have application monitoring. We definitely need something integrated within ScienceLogic to monitor applications so that we don't have to rely on monitoring tools to monitor other applications. At least the ones that are market leaders, such as SAP, Oracle, and others.

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IT Infrastructure Manager at a real estate/law firm with 51-200 employees

Jul 19, 2022

It was challenging onboarding users.

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Director, Cloud & Data Center Technology at TierPoint

Sep 25, 2017

One important area we feel could be improved is the UI. It takes a lot of clicks to do very simple tasks.

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Free Report: ScienceLogic Reviews and More

Learn what your peers think about ScienceLogic. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.

848,207 professionals have used our research since 2012.

CEO / Co-Founder at Aiops ltd

Jan 8, 2025

There is room for improvement in the speed of setting up the service and integrating PowerPacks.

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CEO at Parker Digital

Jul 21, 2022

They need a little more self-service.

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Simha Lingaladinne

Assistant Management Specialist at a tech services company with 10,001+ employees

Jul 6, 2022

We want to understand: how does the back end work? What if some problem occurs? What we can do? They need to provide more information.

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Toshi Longkumer

Solution Architect at Tata Consultancy

Jul 21, 2022

From a performance perspective, it needs to improve a lot.

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Chief Architect - Cloud Xperienz Platform - CIS Technology Office at LTI - Larsen & Toubro Infotech

Jul 14, 2023

The product must educate its strategic partners for deployment.

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PR

Chief Information Officer at a tech services company with 11-50 employees

Jul 31, 2017

I would like to see out-of-the-box standard dashboards for common services.

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Pramodh Maheshwar

IT Systems Engineer - Wintel at a tech vendor with 5,001-10,000 employees

Aug 25, 2023

Admins do not have direct access to the reporting.

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Show 10 more reviews (out of 20)

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