ScienceLogic and Cisco Intersight compete in the IT infrastructure monitoring category. ScienceLogic seems to have the upper hand in customization and integration due to its comprehensive feature set.
Features: ScienceLogic offers extensive customizability, integration with various systems, and detailed multi-tenancy. Its dynamic applications, customizable dashboards, and robust monitoring with event correlation and runbook automation make it feature-rich. Cisco Intersight shines in cloud integration, particularly with Kubernetes and hybrid cloud solutions, providing streamlined management across environments.
Room for Improvement: ScienceLogic users highlight the complexity of customization and reporting, seeking enhancements in built-in dashboards and usability. They also report issues with the tool's learning curve and event automation. Cisco Intersight users point to needed improvements in hybrid cloud management and automation and desire better third-party tool integrations.
Ease of Deployment and Customer Service: ScienceLogic primarily supports on-premises deployment, with its customer service described as responsive and knowledgeable, addressing issues swiftly. Cisco Intersight supports on-premises and hybrid cloud deployments, but its customer service receives mixed reviews.
Pricing and ROI: ScienceLogic's pricing model, based on device tiers and storage usage, can be expensive for large enterprises but delivers substantial ROI. Cisco Intersight is considered cost-effective and competitively priced, though additional licensing may be required for enhanced control.
It simplifies the onboarding of new hardware, reducing time spent on manual installations and configurations.
The return on investment is fair but often challenged by medium-sized businesses who may question its adequacy.
For complex issues, it's challenging to get the right engineer quickly unless you have a specific contract like CX.
Cisco technical support is helpful.
Cisco provides better support than anyone else.
I received excellent support from ScienceLogic.
Problems with Skylar may require longer wait times due to limited resource expertise.
I rate its scalability a ten out of ten due to its capability to manage multiple domains and automate service requests.
It is always accessible online, secure, and allows access from any location, following strict authentication standards.
Some steps are not included in the official documentation, which can create challenges.
The stability rating is nine out of ten, acknowledging some bugs, but indicating these are minor issues.
It would be great to have a chat session mode AI so that when I am on standby and encountering issues, I could engage with it, much like ChatGPT.
There is a significant issue regarding migration from UCS Manager into Intersight without formatting the Fabric Interconnects (FI), which is problematic in a production environment.
More products should be made compatible with iWORK, including more software and hardware.
While some other companies have easier APIs, using this solution demands significant expertise.
If the knowledge for implementation could be spread through articles, it would reduce this dependency.
Integrating observability and APM monitoring into the overall portfolio would be beneficial.
The pricing is fair and reasonable, particularly for enterprises.
The pricing mechanism sounds fair.
ScienceLogic is not that expensive and is cost-effective overall.
It could be cheaper.
It provides visibility into other products and storage, and is beneficial for environments where Cisco and other vendors coexist, allowing full visibility of the entire infrastructure.
This solution has provided time savings and required fewer people to operate this tool, rather than direct cost savings.
Currently, the tool performs necessary functions such as uploading logs and automatically raising incidents when there is an outage or hardware failure.
Notably, its automation features, such as Runbook action, enable domain experts like me to execute one-click automation solutions, which contributes significantly to reducing MTTR.
The solution excels in three areas: application monitoring, server monitoring, and network performance monitoring.
The CMDB update and the automatic CMDB update are valuable.
Cisco Intersight is Cisco’s systems management platform that delivers intuitive computing through cloud-powered intelligence. This platform offers a more intelligent level of management that enables IT organizations to analyze, simplify, and automate their environments in ways that were not possible with prior generations of tools. This capability empowers organizations to achieve significant savings in Total Cost of Ownership (TCO) and to deliver applications faster, so they can support new business initiates. The advantages of the model-based management of the Cisco UCS platform plus Cisco Intersight are extended to Cisco UCS servers and Cisco HyperFlex and Cisco HyperFlex Edge systems. Cisco HyperFlex Edge is optimized for remote sites, branch offices, and edge environments.
ScienceLogic is a comprehensive IT infrastructure monitoring solution that supports networks, servers, cloud environments, and applications, suitable for private cloud and on-premises deployments.
Organizations leverage ScienceLogic for its robust capabilities in monitoring IT infrastructures of all sizes. It offers granular discovery, integration with CMDB, and ticketing systems. Valued for its flexibility, incident automation, remediation, and real-time relationship mapping, it supports hybrid environments with scalable and efficient monitoring functionalities. AI and machine learning enhance its feature set, while ease of deployment and strong support are crucial benefits.
What are ScienceLogic's most important features?ScienceLogic is implemented across multiple industries, including large enterprises, for its capability to handle complex IT ecosystems. Its integration with CMDB and ticketing systems ensures it fits within existing workflows. Organizations use it to monitor diverse infrastructure landscapes, ensuring seamless performance and quick incident resolution.
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