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Cisco Intersight vs ScienceLogic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

No sentiment score available
Sentiment score
7.6
ScienceLogic improved issue resolution, cutting outage duration and yielding ROI by the second year through better management and visibility.
 

Customer Service

Sentiment score
7.0
Cisco Intersight's customer service is accessible 24/7 and professional but inconsistent in complex issue resolution without specific contracts.
Sentiment score
8.1
ScienceLogic's support is quick, responsive, and available 24/7, but sometimes requires multiple interactions and varies in knowledge levels.
For complex issues, it's challenging to get the right engineer quickly unless you have a specific contract like CX.
 

Scalability Issues

Sentiment score
7.7
Cisco Intersight is highly rated for scalability, enabling seamless scaling without maintenance; some organizations plan to increase usage.
Sentiment score
7.1
ScienceLogic is highly rated for scalability and adaptability, though some report onboarding and resource management challenges.
 

Stability Issues

Sentiment score
7.0
Cisco Intersight is mostly stable, but upgrades may cause issues; some versions are preferred for their reliability.
Sentiment score
7.1
ScienceLogic is praised for stable performance, with high ratings, minor customization issues, and occasional challenges in large environments.
Some steps are not included in the official documentation, which can create challenges.
 

Room For Improvement

Cisco Intersight users seek improved integration, hybrid cloud support, hyperscale capabilities, automation, and better usability for diverse infrastructures.
ScienceLogic needs improvements in monitoring, user interface, stability, customization, support, and user-friendliness, with challenges in automation and database monitoring.
More products should be made compatible with iWORK, including more software and hardware.
 

Setup Cost

Cisco Intersight provides cost-effective, straightforward licensing with generally positive user feedback, requiring purchase for enhanced control features.
ScienceLogic's pricing ranges from $8 to $15 per endpoint, offering value through extensive features and straightforward subscriptions.
 

Valuable Features

Cisco Intersight enhances manageability with seamless integrations, workflow automation, data visibility, and hybrid environment management via a centralized portal.
ScienceLogic offers agentless configuration, robust monitoring, third-party integration, customizable dashboards, scalability, AI, and comprehensive coverage, ensuring user-friendliness.
Intersight offers a simple monitor feature, which can be integrated with other Cisco products, while still providing a solution with another brand.
 

Categories and Ranking

Cisco Intersight
Ranking in IT Infrastructure Monitoring
19th
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
11
Ranking in other categories
Cloud Management (12th)
ScienceLogic
Ranking in IT Infrastructure Monitoring
26th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
42
Ranking in other categories
Event Monitoring (8th), Unified Communications Monitoring (1st), Network Monitoring Software (32nd), Server Monitoring (12th), IT Operations Analytics (8th), Cloud Monitoring Software (21st), AIOps (9th)
 

Mindshare comparison

As of December 2024, in the IT Infrastructure Monitoring category, the mindshare of Cisco Intersight is 2.4%, up from 2.0% compared to the previous year. The mindshare of ScienceLogic is 1.9%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

David Fartouk - PeerSpot reviewer
Helps know whether a solution is deployed correctly, but the automation capabilities are difficult to use
We used the solution's automation capabilities, but it wasn’t easy. It was part of why we took some time to deploy the solution. It didn't give us much value. It wasn't that good. Intersight is a pretty complex solution. It can give you a lot of things, but nothing is simple. The usability must be better.
GauravSingh4 - PeerSpot reviewer
Great integrations, power flow, and good support
They need a little more self-service. Some of the places where there's still a dependency on defense logic. If those could be eliminated, that would be ideal. They've done a fantastic job eliminating a lot of those dependencies and there's a lot of self-service. However, some of the areas where we could have it connect to, for example, Splunk or ServiceNow, in a self-care version versus having to go back to their engineers, that's an area where they could do a little more. There are still a lot of engineers who get involved versus if it's a little more API-driven and self-served dashboard connections. Doing it the other way would just make life easier for users.
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Use our free recommendation engine to learn which IT Infrastructure Monitoring solutions are best for your needs.
824,067 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
41%
Financial Services Firm
9%
Manufacturing Company
5%
Healthcare Company
5%
Computer Software Company
16%
Financial Services Firm
10%
Manufacturing Company
9%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Cisco Intersight?
Intersight can validate our environment.
What needs improvement with Cisco Intersight?
More products should be made compatible with iWORK, including more software and hardware. There is also a need to increase the number of partners.
What is your primary use case for Cisco Intersight?
The most common use case was the HyperFlex deployment in the past. However, with HyperFlex being discontinued, I now focus my efforts on selling Intersight with iWORK Waterlog Optimizer. This is va...
What do you like most about ScienceLogic?
The tool is quite easy to deploy, and it offers very good support.
What is your experience regarding pricing and costs for ScienceLogic?
My company has an enterprise-level contract with ScienceLogic, so it is available to my organization at a good price.
What needs improvement with ScienceLogic?
The product's reporting functionalities have certain shortcomings, making it an area where improvements are required. The tool is more or less good. The tool needs to improve its APM capabilities.
 

Comparisons

 

Also Known As

Intersight
No data available
 

Learn More

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Overview

 

Sample Customers

EXMAR, RapidScale
Kellogg Company, Booz Allen, Cisco, Red Bull, Fidelus, Telstra, Comcast, CSC, Peak 10, HughesNet, Hosting, Datapipe, US Army, Equinix, Rite Aid, Carbonite, Sybase, Carpathia, AT&T, ePlus, Dimension Data, Virtustream, Boeing, Honeywell
Find out what your peers are saying about Cisco Intersight vs. ScienceLogic and other solutions. Updated: December 2024.
824,067 professionals have used our research since 2012.