ManageEngine OpManager vs ScienceLogic comparison

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ManageEngine OpManager

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Executive SummaryUpdated on Oct 10, 2024

ScienceLogic and ManageEngine OpManager are competitors in the network monitoring software market. ScienceLogic appears to have an advantage in enterprise-level environments due to its automation and integration capabilities, whereas ManageEngine OpManager is favored for cost-effectiveness and simplicity in monitoring.

Features: ScienceLogic stands out with customizable dashboards, rich integration options, and built-in automation for fault reduction and efficiency. It excels in supporting multi-tenant environments and comprehensive event management. ManageEngine OpManager offers robust network monitoring, clear alerts and notifications, and cost-efficient operations, making it ideal for straightforward monitoring needs.

Room for Improvement: ScienceLogic struggles with a complex interface, reporting limitations, and some technical support issues. Users suggest enhancements for reporting and easier configuration. ManageEngine OpManager could improve its storage monitoring, backup solutions, and dashboard flexibility. Its software performance is affected in larger infrastructures, indicating a need for optimization.

Ease of Deployment and Customer Service: ScienceLogic supports both cloud and on-premises deployments. It has a mixed reputation for technical support but receives praise for its technical vision and dedicated service. ManageEngine OpManager mainly operates on-premises and has varying feedback on deployment ease. While its service is generally positive, improvements in documentation and support are needed.

Pricing and ROI: ScienceLogic is pricier, targeting enterprises with flexible pricing models. Its ROI is linked to problem resolution and proactive monitoring, despite high initial costs. ManageEngine OpManager is competitively priced, offering an affordable option with tangible ROI through comprehensive monitoring without high additional costs, appealing to budget-conscious organizations.

To learn more, read our detailed ManageEngine OpManager vs. ScienceLogic Report (Updated: January 2025).

ManageEngine OpManager vs. ScienceLogic

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ManageEngine OpManager

Ranking in Network Monitoring Software

9th

Average Rating

8.0

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

ScienceLogic

Ranking in Network Monitoring Software

30th

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Event Monitoring (7th), Unified Communications Monitoring (1st), Server Monitoring (12th), IT Infrastructure Monitoring (27th), IT Operations Analytics (7th), Cloud Monitoring Software (21st), AIOps (9th)

Mindshare comparison

As of January 2025, in the Network Monitoring Software category, the mindshare of ManageEngine OpManager is 1.9%, down from 2.0% compared to the previous year. The mindshare of ScienceLogic is 1.6%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Tanveer Khalid

Technical Consultant at Kidan

Offers automation capabilities, ability to manage the entire network, and provides real-time monitoring of network utilization

For network performance, there are so many tools in OpManager for your network. You can manage your servers and processes as well. Processes are the Windows services running in the background. They are what you see in the task manager when you check how many are being run by Windows or the machine. OpManager can manage these processes. If one isn't running, you can reboot or start it or write a script for the situation. For example, if there's a server issue at night, a rule will automatically run in the background and reboot the services. OpManager will do all of that, and the services will come back online. It can resolve those types of issues on its own. And it's automated.

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GauravSingh4

CEO at Parker Digital

Great integrations, power flow, and good support

They need a little more self-service. Some of the places where there's still a dependency on defense logic. If those could be eliminated, that would be ideal. They've done a fantastic job eliminating a lot of those dependencies and there's a lot of self-service. However, some of the areas where we could have it connect to, for example, Splunk or ServiceNow, in a self-care version versus having to go back to their engineers, that's an area where they could do a little more. There are still a lot of engineers who get involved versus if it's a little more API-driven and self-served dashboard connections. Doing it the other way would just make life easier for users.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The dashboard, versatility and larger horizon are valuable."

"The most valuable feature of ManageEngine OpManager is the management of the virtual machine and the host machine."

"Flexibility in the two view dashboard helps viewers and admins get the information they need about the fetwork in a flash."

"I like being able to push configurations to multiple devices. If you have the same configurations for all the branches, it's easier to use ManageEngine OpManager and push configurations at once rather than individually pushing them to each device."

"The most valuable feature of ManageEngine OpManager makes it easy to monitor all the network alerts on the application."

"Device backups are smooth and managed centrally, with a nice dashboard, so you can quickly see the status."

"OpManager can monitor network utilization, downtime, and services in real time."

"This is a good general monitoring system that has all the features we require and they constantly update with new capabilities."

More ManageEngine OpManager pros

"Science Logic provides distributed and all-in-one concept in monitoring, you can easily customize the features in this product."

"It is simple."

"The solution provides good infra-monitoring features."

"When it comes to features, the power pack is the most valuable."

"The tool is quite easy to deploy, and it offers very good support."

"It is very easy to configure because we are using an agent-less version. You can very quickly implement a collector for monitoring device servers."

"Provides agentless monitoring so there's no need to install the agent on each server."

"The flexibility to support most technologies. The way ScienceLogic gathers data from multiple sources is vital to our customers. As we work with new customers (often with different technology requirements), ScienceLogic is flexible enough to support our clients’ varying network needs."

More ScienceLogic pros

Cons

"The main area for improvement for ManageEngine OpManager is its performance."

"This product is little bit slow sometimes. It may be that we need to change the configuration to improve performance."

"The pricing of the solution is high. They should work to adjust the pricing model to see if they can help reduce costs."

"What I'd like ManageEngine OpManager to improve on is artificial intelligence. In particular, the machine learning feature should be integrated with the sensor flow. Doing this will give leverage, especially when you look at other products such as the Cisco DNA Center. When a switch goes down, I should be able to build on the correlation of other physical devices it's connected to so that I can integrate that with my CA CMDB. The ManageEngine OpManager team needs to draw a long-term roadmap where that feature becomes an integral part of the solution because right now, machine learning in ManageEngine OpManager is a long process. The solution doesn't have MLS search and I want to see ML being developed and applied for CA CMDB to greatly reduce the burden of tying everything. For example, if I have a data center switch that goes down now, I should know what server it's connected to, and when that switch goes down at twenty-four ports, I would get twenty-four alerts for different devices plugged in. I should be able to make a correlation that the major problem lies in the switch and not with the twenty-four elements connected to that switch. That is where machine learning should come into play and the ManageEngine OpManager AI should indicate "This is where the root of your problem is." It could be difficult, but this is a feature that should be improved or added to the solution."

"The solution is a bit difficult to configure. There are quite a number of configurations and plugins that you must handle early in the process."

"Some of our customers have been asking that OpManager have a feature to monitor the operating system, however, I tell them that Endpoint Central is doing that. You can buy endpoints and then OpManager, and they integrate between them, and everything is okay."

"The initial setup is a bit complicated. It needs a technician who is very aware of the flow and how to officially set up the flow chart, etc."

"They should add more features to URL monitoring."

More ManageEngine OpManager cons

"The product's reporting functionalities have certain shortcomings, making it an area where improvements are required."

"I would like to see out-of-the-box standard dashboards for common services."

"They should improve database issues in HA and Failover mode, and provide documentation for all users , even if they are not customers."

"It doesn't have the complete application-level topology. It could have service topology and business service monitoring. I would like to see how business service monitoring will function with agent-based installation, and how flexible and business-oriented it is for service modeling and service infrastructure. I have a lot of experience in using business service monitoring, service topology, and service hierarchy functionalities in similar products from BMC and Micro Focus (OpenView), and I want to see how these functionalities will look like in ScienceLogic."

"The product is not user-friendly."

"We want to understand: how does the back end work? What if some problem occurs? What we can do? They need to provide more information."

"They should improve their support process and add chat."

"They should add CLI command modes and scripts for high performance."

More ScienceLogic cons

Pricing and Cost Advice

"In terms of pricing, I would rate it a two out of five. It was expensive."

"ManageEngine OpManager is cheaper than SolarWinds."

"I rate the tool's pricing an eight out of ten."

"The pricing is moderate."

"The tool's licensing costs are yearly."

"The solution's pricing is very low compared to other products."

"Pricing for ManageEngine OpManager depends on the number of nodes you onboard and whatever pricing is reflected on the ManageEngine portal which offers discounts from ten percent to fifteen percent. It purely depends on the sales volume and the negotiation. In my organization, there are about one thousand two hundred nodes which cost around $29,000 per year. There's no additional support fee or maintenance fee from ManageEngine OpManager. Pricing for the solution is highly competitive and I would rate it five out of five. ManageEngine OpManager is one of the most competitive options out there."

"As far as cost, it was around six hundred thousand rands ($40,500) for the year, for the renewals. That's the total cost for a four thousand node system including support and maintenance."

More ManageEngine OpManager pricing and cost advice

"Pricing between the two is quiet large therefore you can save some money if you don't require to collect all info on each device."

"Plan for adding more to it. Once you see EM7 in action, you will want to keep adding systems to monitor."

"I'm not the best person to discuss pricing, but what I do know is that it's a use-and-go structure. You use this much storage and pay this much for it. That's how it is. Every time, we continue to add a large amount of data to the environment."

"Its price could be lower, but for what you pay, you got a lot of value from its features and functionalities. Customers always want a discount or a cheaper solution."

"The solution is license-based. It's between $8 and $15, depending on what you need from the product."

"The pricing model for ScienceLogic could improve."

"The license of ScienceLogic is based on how many endpoints are used. The number of monitoring points you want to have."

"My company has an enterprise-level contract with ScienceLogic, so it is available to my organization at a good price."

More ScienceLogic pricing and cost advice

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Top Industries

By visitors reading reviews

Educational Organization

55%

Computer Software Company

Financial Services Firm

Manufacturing Company

Computer Software Company

16%

Financial Services Firm

11%

Government

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about ManageEngine OpManager?

The product provides intensive reports.

What is your experience regarding pricing and costs for ManageEngine OpManager?

The pricing was okay. However, it has been increasing a lot lately. The product is not worth the money.

What needs improvement with ManageEngine OpManager?

The product has only basic functionalities. It is not like SolarWinds. The data provided by the tool is not accurate. SolarWinds is more accurate.

What do you like most about ScienceLogic?

The tool is quite easy to deploy, and it offers very good support.

What is your experience regarding pricing and costs for ScienceLogic?

My company has an enterprise-level contract with ScienceLogic, so it is available to my organization at a good price.

What needs improvement with ScienceLogic?

The product's reporting functionalities have certain shortcomings, making it an area where improvements are required. The tool is more or less good. The tool needs to improve its APM capabilities.

SolarWinds NPM vs ManageEngine OpManager

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Compared 8% of the time

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Compared 2% of the time

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Compared 15% of the time

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Compared 10% of the time

LogicMonitor vs ScienceLogic

Compared 9% of the time

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Product Reports

Download ManageEngine OpManager product report

ManageEngine OpManager

January 2025

Download ScienceLogic product report

December 2024

Also Known As

OpManager

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Learn More

ManageEngine

Overview

ManageEngine OpManager is a network, server, and virtualization monitoring software that helps SMEs, large enterprises and service providers manage their data centers and IT infrastructure efficiently and cost effectively. Automated workflows, intelligent alerting engines, configurable discovery rules, and extendable templates enable IT teams to setup a 24x7 monitoring system within hours of installation.

ScienceLogic is a comprehensive IT infrastructure monitoring solution that supports networks, servers, cloud environments, and applications, suitable for private cloud and on-premises deployments.

Organizations leverage ScienceLogic for its robust capabilities in monitoring IT infrastructures of all sizes. It offers granular discovery, integration with CMDB, and ticketing systems. Valued for its flexibility, incident automation, remediation, and real-time relationship mapping, it supports hybrid environments with scalable and efficient monitoring functionalities. AI and machine learning enhance its feature set, while ease of deployment and strong support are crucial benefits.

What are ScienceLogic's most important features?

Agentless Configuration: Ensures easy deployment without the need for agents.
Third-Party Integration: Seamlessly integrates with various tools.
Dynamic Component Mapping: Offers real-time relationship and dependency mapping.
Flexible Graphs: Allows custom visual representation of data.
Role-Based Access: Provides tiered access for different user roles.
Infrastructure and Event Management: Efficiently monitors hybrid environments.

What benefits and ROI should users look for?

Scalability: Handles environments of all sizes efficiently.
AI and Machine Learning: Enhances automation and incident management.
Ease of Deployment: Streamlines initial setup and reduces time to value.
Customization: Custom dashboards and reports cater to specific needs.
Comprehensive Support: Access to excellent support services.

ScienceLogic is implemented across multiple industries, including large enterprises, for its capability to handle complex IT ecosystems. Its integration with CMDB and ticketing systems ensures it fits within existing workflows. Organizations use it to monitor diverse infrastructure landscapes, ensuring seamless performance and quick incident resolution.

Sample Customers

Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLC

Kellogg Company, Booz Allen, Cisco, Red Bull, Fidelus, Telstra, Comcast, CSC, Peak 10, HughesNet, Hosting, Datapipe, US Army, Equinix, Rite Aid, Carbonite, Sybase, Carpathia, AT&T, ePlus, Dimension Data, Virtustream, Boeing, Honeywell