ManageEngine OpManager vs NETSCOUT nGeniusONE comparison

ManageEngine and NETSCOUT are both solutions in the Network Monitoring Software category. ManageEngine is ranked #9 with an average rating of 8.1, while NETSCOUT is ranked #19 with an average rating of 8.5. ManageEngine holds a 1.7% mindshare in NMS, compared to NETSCOUT’s 1.6% mindshare. Additionally, 83% of ManageEngine users are willing to recommend the solution, compared to 93% of NETSCOUT users who would recommend it.

ManageEngine OpManager

Read 51 ManageEngine OpManager reviews

3,657 Views
2,152 Comparison Views

83% willing to recommend

NETSCOUT nGeniusONE

Read 49 NETSCOUT nGeniusONE reviews

2,528 Views
1,747 Comparison Views

93% willing to recommend

ManageEngine OpManager

NETSCOUT nGeniusONE

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

NETSCOUT nGeniusONE and ManageEngine OpManager compete in the network performance monitoring category. NETSCOUT appears to have the upper hand with its deep packet inspection and comprehensive analysis, while ManageEngine stands out for its simplicity and cost-effectiveness.

Features: nGeniusONE focuses on deep packet inspection, dependency mapping, and traffic analysis, offering detailed insights into network health. It includes NetFlow analysis, packet capture, and session analysis to effectively identify issues. ManageEngine OpManager emphasizes network device monitoring and automation, with tools for switch configuration, backup, and performance monitoring, supporting an all-in-one approach.

Room for Improvement: nGeniusONE users highlight its complexity, suggesting the need for a more user-friendly interface and modular pricing. Better integration of features and reduced reliance on physical appliances are also suggested. ManageEngine OpManager could enhance its user interface and dashboard customization; users seek more intuitive reporting and easier setup.

Ease of Deployment and Customer Service: nGeniusONE offers hybrid and private cloud capabilities but often requires skilled personnel due to its complexity. It provides strong technical support through dedicated engineers. ManageEngine OpManager is praised for straightforward deployment and comprehensive support, but scalability and the need for technical skills are noted concerns.

Pricing and ROI: NETSCOUT nGeniusONE is seen as costly, with a complex suite that might not be fully utilized by all. Its ROI is reflected in reduced downtime and enhanced network visibility. ManageEngine OpManager offers a budget-friendly, scalable solution with a competitive pricing model, appealing to smaller enterprises by reducing operational costs and swiftly addressing network issues.

To learn more, read our detailed ManageEngine OpManager vs. NETSCOUT nGeniusONE Report (Updated: January 2025).

Buyer's Guide

ManageEngine OpManager vs. NETSCOUT nGeniusONE

January 2025

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Helped 838,713 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ManageEngine OpManager

Ranking in Network Monitoring Software

9th

Average Rating

8.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

NETSCOUT nGeniusONE

Ranking in Network Monitoring Software

19th

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2025, in the Network Monitoring Software category, the mindshare of ManageEngine OpManager is 1.7%, down from 2.1% compared to the previous year. The mindshare of NETSCOUT nGeniusONE is 1.6%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

MUBDIUL ISLAM

Junior System Engineer at Corporate Projukti Limited

NetFlow monitoring has improved operations but needs better configurations

For the implementation part, I am facing issues when configuring the business view. When I create the business view, I experience problems with the port interface. When I add the interface, I am confused about which interface is connected to which endpoint. If identifying the interface was easier, it would take less time to configure. Another issue is with threshold values; sometimes, it shows kilobytes (kB) while our threshold is set to gigabytes. This can be confusing. Improving this aspect would be beneficial. In URL monitoring, there is room for enhancement.

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Ruslan Melnyk

Business Unit Manager at BAKOTECH

Useful for network performance monitoring

My manager can explain the use cases attached to the product. I am a unit leader in my company, and I don't sell the product directly to our partners or customers. In my company, I manage certain processes and a team while building, developing, and providing them with a direction for the market. NETSCOUT nGeniusONE is a good solution for network performance monitoring since it is not cloud-based. My company sells NETSCOUT nGeniusONE in eight to ten countries. I think the solution is not good for capacity planning, but it is better to help find problems in applications because not every infrastructure is good at managing working applications. I think it is a solution meant for applications. The tool is useful for solving problems attached to applications. The tool's real-time network monitoring capability was used when the product was more reactive. In our company, if we use real-time monitoring, then we need to deal with raw traffic. In our company, if we don't see any problem in the real-time systems, we have the possibility to rely on the tool since it acts like a time machine for us, which can allow us to get back to the areas of problem and solve them. I recommend the product to those who plan to use it. For many users, it can be a good monitoring system that can be scaled up in the future. I think it is a good product to start with when working systems in an environment. NETSCOUT nGeniusONE is another tool used to manage raw traffic, and I find it to integrate well into our customers' network. I am not using it actively on the system. I use the tool for network packet brokers. I rate the tool a ten out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The integration with the firewall monitoring, the security monitoring, is great."

"We don't have to keep an eye on it; it has a good automation option, which keeps us informed. It gives very less false positives. Overall, a really great product."

"The most valuable feature is the network-related reporting."

"The solution offers very good integration capabilities."

"Device backups are smooth and managed centrally, with a nice dashboard, so you can quickly see the status."

"Device monitoring is a good tool of this solution."

"The most valuable feature of ManageEngine OpManager is the management of the virtual machine and the host machine."

"ManageEngine OpManager is user-friendly and easy to use. Additionally, useful for basic monitoring."

More ManageEngine OpManager pros

"The system's ability to prevent downtime represents a significant return on investment, but I do not have specific numerical data."

"Aside from having the logs that are just on the firewall, we're able to get the traffic as it's going in between, throughout our network. It isolates end sources that are having issues, where we don't have any other tools that would be able to go down to an end-user's computer to find out what's going on."

"The best feature is when we have it connected permanently via TAPs. That enables us to constantly collect data and then we can go back in time... To be able to rewind, back in time, and see the problem as it happened, is very helpful."

"It is the ability to collect data and analyze it, especially key performance indicators. This is before a customer would call to the service center to complain that they have had bad coverage or a dropped call."

"The product is very good. We have very few problems."

"It's a consolidated, single tool that talks to multiple platforms. It's not vendor-proprietary; it's independent. It provides interoperability with different products, whether they are routing products, switching products, wireless, wired, load balancing, or proxy. It works with anything you can name."

"The most valuable features are visibility, real-time, on-demand."

"This solution provides us with increased visibility while conducting IT deployments. E.g., if we have devices which have overloaded or links which have saturated, then this tool tells us exactly what is going on with that link or device. Very few tools do it at this level for things like DDoS."

More NETSCOUT nGeniusONE pros

Cons

"If you have a ton of devices, it might slow down a bit."

"The dashboard has some limitations and should be more user-friendly."

"The licensing for this solution is not straightforward and should be improved."

"We had some stability issues at the outset that have since been resolved."

"ManageEngine OpManager could improve the default dashboards that are available. We are not able to customize them easily and they do not give us the information we need unless we customize them. You need to have the technical knowledge to be able to do it, the customization should be easier."

"It would be great if there were some sort of artificial intelligence feature which would help us make improvements in the network once we find an issue, and do it automatically."

"The storage level monitoring needs improvement. It needs storage level monitoring on the server itself. That feature is lacking right now."

"WMI and SNMP integration with the domain controller should be seamless"

More ManageEngine OpManager cons

"It would be beneficial to see more AI capabilities included in nGeniusONE to further streamline processes and allow lower-level tech support to handle issues more effectively without escalating them."

"A lot of tools highlight what's going on but they don't actually pinpoint the user experience. It would be good if there were a small message or something highlighting what the user experience is like and any degradation that's actually occurring."

"It could have an easier to understand interface."

"There was a point in GTP where we were creating services on nodes and after that we wanted to have services on APN. We can't have both... There are some limitations with these types of things. When we would like to use a feature, we have to remove another one."

"There is currently less visibility or GUI to analyse the packet for troubleshooting purposes."

"One of the products we use is SolarWinds, and it provides a very cool mapping of an agent from end-to-end. If NETSCOUT could somehow implement that into their design... make it quicker and easier to get those net paths, it would be huge."

"It's not intuitive, it's not simple to use. It is probably the only monitoring tool, out of all the ones that I have, that I really need an expert on, an expert from nGenius, a contractor that I have to pay, to manage the tool. And that's because it's simply not easy to use. Netscout needs to focus on making it easier to use."

"Datadog is more stable than NETSCOUT nGeniusONE, being a SaaS-based solution compared to on-prem solutions like NETSCOUT."

More NETSCOUT nGeniusONE cons

Pricing and Cost Advice

"The licensing is on a yearly basis and the pricing is on the cheaper side."

"The price for ManageEngine OpManager is average."

"The licensing costs depend on the number of devices and accounts that are being monitored by the solution."

"The product is not worth the money."

"The solution's pricing is very low compared to other products."

"It is not really expensive; it is nominal licensing."

"The pricing is moderate."

"ManageEngine OpManager has a three-tier licensing model."

More ManageEngine OpManager pricing and cost advice

"The biggest problem we have with this product is the expense."

"We have a premium customized contract for the solution."

"Cost is probably the biggest drawback. Compared to some of the newer vendors that have popped up in the space, it's definitely more on the expensive side... [But] it's been able to keep its value, even in the face of the cheaper competition."

"It can be expensive, but if you have a good configuration, based on what you are looking for, it's okay, it's manageable."

"Licensing is flexible, it's not tied to anything else. We can easily switch up the licensing piece... Obviously, NETSCOUT is a little bit in the higher range, but it gives you value for money. You get what you pay for."

"The platform is expensive."

"Their pricing is very competitive with other solutions... But what I like about NETSCOUT's licensing is that it's shared across all their platforms. They don't create a new licensing scheme for every one of their products. So for nGeniusONE, you buy a certain license level, and it works on all of their products."

"I rate the price of NETSCOUT nGeniusONE a four out of five."

More NETSCOUT nGeniusONE pricing and cost advice

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Top Industries

By visitors reading reviews

Educational Organization

54%

Computer Software Company

Financial Services Firm

Manufacturing Company

Financial Services Firm

17%

Computer Software Company

15%

Manufacturing Company

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about ManageEngine OpManager?

The product provides intensive reports.

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What is your experience regarding pricing and costs for ManageEngine OpManager?

The pricing was okay. However, it has been increasing a lot lately. The product is not worth the money.

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What needs improvement with ManageEngine OpManager?

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Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?

I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other solutions, Imperva is a great choice.

See all answers

What do you like most about NETSCOUT nGeniusONE?

Stability-wise, I rate the solution a ten out of ten.

See all answers

What is your experience regarding pricing and costs for NETSCOUT nGeniusONE?

The pricing is a bit high yet not overly expensive. The cost depends on the size of the customer, as sizing controls the pricing.

See all answers

Comparisons

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Compared 26% of the time

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Compared 16% of the time

PRTG Network Monitor vs ManageEngine OpManager

Compared 11% of the time

WhatsUp Gold vs ManageEngine OpManager

Compared 7% of the time

SCOM vs ManageEngine OpManager

Compared 7% of the time

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Dynatrace vs NETSCOUT nGeniusONE

Compared 14% of the time

Gigamon Deep Observability Pipeline vs NETSCOUT nGeniusONE

Compared 11% of the time

ThousandEyes vs NETSCOUT nGeniusONE

Compared 8% of the time

SolarWinds NPM vs NETSCOUT nGeniusONE

Compared 6% of the time

Ixia Network Packet Brokers vs NETSCOUT nGeniusONE

Compared 6% of the time

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Product Reports

Buyer's Guide

ManageEngine OpManager

February 2025

Download ManageEngine OpManager product report

Buyer's Guide

NETSCOUT nGeniusONE

February 2025

Download NETSCOUT nGeniusONE product report

Also Known As

OpManager

NETSCOUT nGenius, nGeniusONE

Overview

ManageEngine OpManager is a network, server, and virtualization monitoring software that helps SMEs, large enterprises and service providers manage their data centers and IT infrastructure efficiently and cost effectively. Automated workflows, intelligent alerting engines, configurable discovery rules, and extendable templates enable IT teams to setup a 24x7 monitoring system within hours of installation.

ManageEngine

The nGenius Real-Time Monitor software provides you with tools to monitor and display information about your network both historically and in real time. The nGenius Real-Time Monitor software allows you to understand your current network usage and to plan for future needs. It also allows you to proactively troubleshoot problem areas in your network.

NETSCOUT

Sample Customers

Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLC

Cerner Corporation

Buyer's Guide

ManageEngine OpManager vs. NETSCOUT nGeniusONE

January 2025

Free Report: ManageEngine OpManager vs. NETSCOUT nGeniusONE

Find out what your peers are saying about ManageEngine OpManager vs. NETSCOUT nGeniusONE and other solutions. Updated: January 2025.

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