ManageEngine OpManager vs NETSCOUT nGeniusONE comparison

ManageEngine and NETSCOUT are both solutions in the Network Monitoring Software category. ManageEngine is ranked #9 with an average rating of 8.4, while NETSCOUT is ranked #19 with an average rating of 8.5. ManageEngine holds a 1.7% mindshare in NMS, compared to NETSCOUT’s 1.6% mindshare. Additionally, 83% of ManageEngine users are willing to recommend the solution, compared to 93% of NETSCOUT users who would recommend it.

ManageEngine OpManager

Read 51 ManageEngine OpManager reviews

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2,081 Comparison Views

83% willing to recommend

NETSCOUT nGeniusONE

Read 49 NETSCOUT nGeniusONE reviews

2,508 Views
1,728 Comparison Views

93% willing to recommend

ManageEngine OpManager

NETSCOUT nGeniusONE

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

NETSCOUT nGeniusONE and ManageEngine OpManager compete in the network performance monitoring category. NETSCOUT appears to have the upper hand with its deep packet inspection and comprehensive analysis, while ManageEngine stands out for its simplicity and cost-effectiveness.

Features: nGeniusONE focuses on deep packet inspection, dependency mapping, and traffic analysis, offering detailed insights into network health. It includes NetFlow analysis, packet capture, and session analysis to effectively identify issues. ManageEngine OpManager emphasizes network device monitoring and automation, with tools for switch configuration, backup, and performance monitoring, supporting an all-in-one approach.

Room for Improvement: nGeniusONE users highlight its complexity, suggesting the need for a more user-friendly interface and modular pricing. Better integration of features and reduced reliance on physical appliances are also suggested. ManageEngine OpManager could enhance its user interface and dashboard customization; users seek more intuitive reporting and easier setup.

Ease of Deployment and Customer Service: nGeniusONE offers hybrid and private cloud capabilities but often requires skilled personnel due to its complexity. It provides strong technical support through dedicated engineers. ManageEngine OpManager is praised for straightforward deployment and comprehensive support, but scalability and the need for technical skills are noted concerns.

Pricing and ROI: NETSCOUT nGeniusONE is seen as costly, with a complex suite that might not be fully utilized by all. Its ROI is reflected in reduced downtime and enhanced network visibility. ManageEngine OpManager offers a budget-friendly, scalable solution with a competitive pricing model, appealing to smaller enterprises by reducing operational costs and swiftly addressing network issues.

To learn more, read our detailed ManageEngine OpManager vs. NETSCOUT nGeniusONE Report (Updated: March 2025).

Buyer's Guide

ManageEngine OpManager vs. NETSCOUT nGeniusONE

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ManageEngine OpManager

Ranking in Network Monitoring Software

9th

Average Rating

8.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

NETSCOUT nGeniusONE

Ranking in Network Monitoring Software

19th

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2025, in the Network Monitoring Software category, the mindshare of ManageEngine OpManager is 1.7%, down from 2.1% compared to the previous year. The mindshare of NETSCOUT nGeniusONE is 1.6%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

MUBDIUL ISLAM

Junior System Engineer at Corporate Projukti Limited

NetFlow monitoring has improved operations but needs better configurations

For the implementation part, I am facing issues when configuring the business view. When I create the business view, I experience problems with the port interface. When I add the interface, I am confused about which interface is connected to which endpoint. If identifying the interface was easier, it would take less time to configure. Another issue is with threshold values; sometimes, it shows kilobytes (kB) while our threshold is set to gigabytes. This can be confusing. Improving this aspect would be beneficial. In URL monitoring, there is room for enhancement.

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Ruslan Melnyk

Business Unit Manager at BAKOTECH

Useful for network performance monitoring

My manager can explain the use cases attached to the product. I am a unit leader in my company, and I don't sell the product directly to our partners or customers. In my company, I manage certain processes and a team while building, developing, and providing them with a direction for the market. NETSCOUT nGeniusONE is a good solution for network performance monitoring since it is not cloud-based. My company sells NETSCOUT nGeniusONE in eight to ten countries. I think the solution is not good for capacity planning, but it is better to help find problems in applications because not every infrastructure is good at managing working applications. I think it is a solution meant for applications. The tool is useful for solving problems attached to applications. The tool's real-time network monitoring capability was used when the product was more reactive. In our company, if we use real-time monitoring, then we need to deal with raw traffic. In our company, if we don't see any problem in the real-time systems, we have the possibility to rely on the tool since it acts like a time machine for us, which can allow us to get back to the areas of problem and solve them. I recommend the product to those who plan to use it. For many users, it can be a good monitoring system that can be scaled up in the future. I think it is a good product to start with when working systems in an environment. NETSCOUT nGeniusONE is another tool used to manage raw traffic, and I find it to integrate well into our customers' network. I am not using it actively on the system. I use the tool for network packet brokers. I rate the tool a ten out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Device backups are smooth and managed centrally, with a nice dashboard, so you can quickly see the status."

"Flexibility in the two view dashboard helps viewers and admins get the information they need about the fetwork in a flash."

"Defining thresholds and other alerting criteria is fairly simple and would not require a lot of training. This is very useful if you are managing a large environment."

"We have found the solution to be stable."

"I liked Network Configuration Manager. They had some pretty decent features there, and they also had pretty good monitoring and alerts."

"The dashboard, versatility and larger horizon are valuable."

"We don't have to keep an eye on it; it has a good automation option, which keeps us informed. It gives very less false positives. Overall, a really great product."

"The ease of use and comprehensive integration are the most valuable features"

More ManageEngine OpManager pros

"Deep packet inspection is a very useful tool as it works in real time and uses serial packet-level analysis."

"The most valuable features are visibility, real-time, on-demand."

"If one of our network pipes is getting plugged up by somebody using too much bandwidth, we can use the NETSCOUT tool to examine and find out what is going on."

"It helps us get to the root cause quickly. It helps us find massive error codes, then we drill down on that error code, knowing that is the source of our problem."

"Valuable features include data threat detection, network analytics, and overall bandwidth monitoring."

"The fact that it's able to capture and store packets from the wires is very useful for troubleshooting with our vendors, when issues do come up. It's valuable that we have that overall data for them."

"From the standpoint of VoLTE and related things, it's providing visibility into the network and how it operates."

"The ability to be able to do detailed traffic analysis such as top-talkers, application-specific monitoring, and understanding them through patterns, is helpful. We're also able to gain an understanding of voice calls, voice traffic, whether we have packet loss in a certain part of the network or jitter or high latency that might be impacting the network. All of those are nice functionalities."

More NETSCOUT nGeniusONE pros

Cons

"You cannot resolve 100 percent of the issues yourself. You would need to reach out to the support. It needs to be cheaper."

"The solution's reports need to include the number of applications consumed."

"There should be an option to get mobile notifications or SMS mirror notifications for critical issues. That way, when we don't have access to email, we can still receive notifications via our phones."

"What I'd like ManageEngine OpManager to improve on is artificial intelligence. In particular, the machine learning feature should be integrated with the sensor flow. Doing this will give leverage, especially when you look at other products such as the Cisco DNA Center. When a switch goes down, I should be able to build on the correlation of other physical devices it's connected to so that I can integrate that with my CA CMDB. The ManageEngine OpManager team needs to draw a long-term roadmap where that feature becomes an integral part of the solution because right now, machine learning in ManageEngine OpManager is a long process. The solution doesn't have MLS search and I want to see ML being developed and applied for CA CMDB to greatly reduce the burden of tying everything. For example, if I have a data center switch that goes down now, I should know what server it's connected to, and when that switch goes down at twenty-four ports, I would get twenty-four alerts for different devices plugged in. I should be able to make a correlation that the major problem lies in the switch and not with the twenty-four elements connected to that switch. That is where machine learning should come into play and the ManageEngine OpManager AI should indicate "This is where the root of your problem is." It could be difficult, but this is a feature that should be improved or added to the solution."

"The pricing of the solution is high. They should work to adjust the pricing model to see if they can help reduce costs."

"ManageEngine OpManager could improve the default dashboards that are available. We are not able to customize them easily and they do not give us the information we need unless we customize them. You need to have the technical knowledge to be able to do it, the customization should be easier."

"We have been facing an issue since last year when a lot of our users started to work from home through their mobiles or computers. We are having trouble reaching these devices. We are now planning to publish our instance to the cloud so that we can reach these devices. Its performance should be improved in terms of the discovery of the devices. I would like to feel confident with the discovery that this solution does. For example, on my dashboard, I would like to be able to view a list of all devices seen on a specific server. At present, it is difficult to find such information. This would be an excellent feature to have."

"The only problem with it is that the setup isn't very intuitive. I know that they just upgraded the product to make it a little bit easier to use, but compared to some of the other platforms, it is not easy to configure it, set it up, and get it running. However, once you have set it up and got it running, it runs great."

More ManageEngine OpManager cons

"I would like more in-depth convergence between all the applications, especially when I look for information through a data mine."

"They can improve still on the workflows, document their workflows that are commonly used... We don't know some of the workflows yet, and it's not something that you can just read up in the manual. There is some stuff in the help manual and online, but it's to a point where you need to purchase extra training and services from them. You can't just go and read up on it yourself and learn from A to Z..."

"I'd like to see the nGeniusONE, the nGeniusPULSE, and the OptiView, their three separate products, work a little better together, a little more streamlined."

"This is a typical thing, but every time they do a major code upgrade, we get hit with some nasty bugs. Some of them literally stop the whole platform from collecting traffic data. They should really do more Q&A on the software stability before release."

"NETSCOUT nGeniusONE can improve the detection of what area of the infrastructure could be having an issue, such as an application, server, or network. It needs to find evidence of a fault."

"While it is good, the single pane of glass view is too high level. It is better for management or someone doing sanity checks. A lot of times, I need to go deeper into the additional screens to get what I want out of it."

"Some help screens would be nice, especially if we bring on new operators. It would be great to see if they have more helpful tips available."

"The technical support could improve a bit with quicker responses for early on questions. What I think are simple questions are taking a long time to get answers to."

More NETSCOUT nGeniusONE cons

Pricing and Cost Advice

"As far as cost, it was around six hundred thousand rands ($40,500) for the year, for the renewals. That's the total cost for a four thousand node system including support and maintenance."

"The solution's licensing costs are yearly and based on the number of applications."

"The price of ManageEngine OpManager is reasonable. We have an annual license and the cost comes from how many devices are being monitored. There is not anything extra cost for maintenance and support."

"The product is not worth the money."

"The pricing is moderate."

"The initial cost is low and the add-ons are reasonable."

"ManageEngine OpManager has a three-tier licensing model."

"It is reasonably priced."

More ManageEngine OpManager pricing and cost advice

"The scalability becomes very expensive quickly."

"The platform is expensive."

"There is a need to make yearly payments towards the licensing charges attached to the product. The product may come across as a cheap tool for some, while it may seem costly for others."

"It is a little overall pricey and expensive, but you get what you pay for."

"If you are able and you are willing to use everything that Netscout provides to you, it's probably a relatively fair price. The problem is that it's such a large and such a complex tool that I'm not sure that many companies would be able to use it entirely, the way it's expected to be used."

"Make sure you get the low down on your licensing and understand the licensing requirements before making a purchase, especially when it comes to an upgrade. Make sure that it suits your needs before you commit to it. For example, we purchased ATA at version 6.2.1. At that time, the licensing covered everything we need. NETSCOUT comes out with 6.2.2, stating that in order to upgrade, you had to purchase CyberStream licensing. Now that requires some additional funding from both a capital investment and a maintenance cost. That's something that should have been said, "Well, if you want these additional features, you will need to purchase these CyberStreams." Otherwise, we should be allowed to continue on the basic operations as it is now through the newer releases without being stuck."

"The license becomes cost prohibitive very quickly."

"We have a premium customized contract for the solution."

More NETSCOUT nGeniusONE pricing and cost advice

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Top Industries

By visitors reading reviews

Educational Organization

50%

Computer Software Company

Financial Services Firm

Manufacturing Company

Financial Services Firm

17%

Computer Software Company

14%

Manufacturing Company

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about ManageEngine OpManager?

The product provides intensive reports.

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What is your experience regarding pricing and costs for ManageEngine OpManager?

The pricing was okay. However, it has been increasing a lot lately. The product is not worth the money.

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What needs improvement with ManageEngine OpManager?

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Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?

I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other solutions, Imperva is a great choice.

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What do you like most about NETSCOUT nGeniusONE?

Stability-wise, I rate the solution a ten out of ten.

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What is your experience regarding pricing and costs for NETSCOUT nGeniusONE?

The pricing is a bit high yet not overly expensive. The cost depends on the size of the customer, as sizing controls the pricing.

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Compared 6% of the time

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Compared 13% of the time

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Compared 11% of the time

ThousandEyes vs NETSCOUT nGeniusONE

Compared 9% of the time

SolarWinds NPM vs NETSCOUT nGeniusONE

Compared 7% of the time

Ixia Network Packet Brokers vs NETSCOUT nGeniusONE

Compared 5% of the time

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Product Reports

Buyer's Guide

ManageEngine OpManager

March 2025

Download ManageEngine OpManager product report

Buyer's Guide

NETSCOUT nGeniusONE

March 2025

Download NETSCOUT nGeniusONE product report

Also Known As

OpManager

NETSCOUT nGenius, nGeniusONE

Overview

ManageEngine OpManager is a network, server, and virtualization monitoring software that helps SMEs, large enterprises and service providers manage their data centers and IT infrastructure efficiently and cost effectively. Automated workflows, intelligent alerting engines, configurable discovery rules, and extendable templates enable IT teams to setup a 24x7 monitoring system within hours of installation.

ManageEngine

The nGenius Real-Time Monitor software provides you with tools to monitor and display information about your network both historically and in real time. The nGenius Real-Time Monitor software allows you to understand your current network usage and to plan for future needs. It also allows you to proactively troubleshoot problem areas in your network.

NETSCOUT

Sample Customers

Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLC

Cerner Corporation

Buyer's Guide

ManageEngine OpManager vs. NETSCOUT nGeniusONE

March 2025

Free Report: ManageEngine OpManager vs. NETSCOUT nGeniusONE

Find out what your peers are saying about ManageEngine OpManager vs. NETSCOUT nGeniusONE and other solutions. Updated: March 2025.

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