ManageEngine OpManager vs NETSCOUT nGeniusONE comparison

ManageEngine and NETSCOUT are both solutions in the Network Monitoring Software category. ManageEngine is ranked #10 with an average rating of 8.1, while NETSCOUT is ranked #21 with an average rating of 8.4. ManageEngine holds a 2.0% mindshare in NMS, compared to NETSCOUT’s 1.8% mindshare. Additionally, 83% of ManageEngine users are willing to recommend the solution, compared to 93% of NETSCOUT users who would recommend it.

ManageEngine OpManager

Read 50 ManageEngine OpManager reviews

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2,264 Comparison Views

83% willing to recommend

NETSCOUT nGeniusONE

Read 49 NETSCOUT nGeniusONE reviews

2,657 Views
1,824 Comparison Views

93% willing to recommend

ManageEngine OpManager

NETSCOUT nGeniusONE

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

NETSCOUT nGeniusONE and ManageEngine OpManager compete in the network performance monitoring category. NETSCOUT appears to have the upper hand with its deep packet inspection and comprehensive analysis, while ManageEngine stands out for its simplicity and cost-effectiveness.

Features: nGeniusONE focuses on deep packet inspection, dependency mapping, and traffic analysis, offering detailed insights into network health. It includes NetFlow analysis, packet capture, and session analysis to effectively identify issues. ManageEngine OpManager emphasizes network device monitoring and automation, with tools for switch configuration, backup, and performance monitoring, supporting an all-in-one approach.

Room for Improvement: nGeniusONE users highlight its complexity, suggesting the need for a more user-friendly interface and modular pricing. Better integration of features and reduced reliance on physical appliances are also suggested. ManageEngine OpManager could enhance its user interface and dashboard customization; users seek more intuitive reporting and easier setup.

Ease of Deployment and Customer Service: nGeniusONE offers hybrid and private cloud capabilities but often requires skilled personnel due to its complexity. It provides strong technical support through dedicated engineers. ManageEngine OpManager is praised for straightforward deployment and comprehensive support, but scalability and the need for technical skills are noted concerns.

Pricing and ROI: NETSCOUT nGeniusONE is seen as costly, with a complex suite that might not be fully utilized by all. Its ROI is reflected in reduced downtime and enhanced network visibility. ManageEngine OpManager offers a budget-friendly, scalable solution with a competitive pricing model, appealing to smaller enterprises by reducing operational costs and swiftly addressing network issues.

To learn more, read our detailed ManageEngine OpManager vs. NETSCOUT nGeniusONE Report (Updated: December 2024).

Buyer's Guide

ManageEngine OpManager vs. NETSCOUT nGeniusONE

December 2024

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Categories and Ranking

ManageEngine OpManager

Ranking in Network Monitoring Software

10th

Average Rating

8.0

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

NETSCOUT nGeniusONE

Ranking in Network Monitoring Software

21st

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of December 2024, in the Network Monitoring Software category, the mindshare of ManageEngine OpManager is 2.0%, up from 2.0% compared to the previous year. The mindshare of NETSCOUT nGeniusONE is 1.8%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

ShaheenKapery

Solutions Architect at Altron

Reporting is good, monitors well and stable product

The pricing could be cheaper. The initial integration does cost a bit. Jira seems to be making a comeback on the Service Desk side, as well as Zendesk and Freshservice. I know that ServiceNow integration is very easy, like a three- or four-step process. But with the others, you need developers to do API-based integration, which takes longer and requires a different skill set. Even a monkey can follow a four-step process, but API integration can be more complicated here.

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Ruslan Melnyk

Business Unit Manager at BAKOTECH

Useful for network performance monitoring

My manager can explain the use cases attached to the product. I am a unit leader in my company, and I don't sell the product directly to our partners or customers. In my company, I manage certain processes and a team while building, developing, and providing them with a direction for the market. NETSCOUT nGeniusONE is a good solution for network performance monitoring since it is not cloud-based. My company sells NETSCOUT nGeniusONE in eight to ten countries. I think the solution is not good for capacity planning, but it is better to help find problems in applications because not every infrastructure is good at managing working applications. I think it is a solution meant for applications. The tool is useful for solving problems attached to applications. The tool's real-time network monitoring capability was used when the product was more reactive. In our company, if we use real-time monitoring, then we need to deal with raw traffic. In our company, if we don't see any problem in the real-time systems, we have the possibility to rely on the tool since it acts like a time machine for us, which can allow us to get back to the areas of problem and solve them. I recommend the product to those who plan to use it. For many users, it can be a good monitoring system that can be scaled up in the future. I think it is a good product to start with when working systems in an environment. NETSCOUT nGeniusONE is another tool used to manage raw traffic, and I find it to integrate well into our customers' network. I am not using it actively on the system. I use the tool for network packet brokers. I rate the tool a ten out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The dashboard, versatility and larger horizon are valuable."

"The solution gives pretty good network visibility. I am also impressed with it's monitoring."

"You can put all of your work on there, they'll send you an email or send you a text. That functionality as a network engineer is the one I like the most. I do like the fact that we can schedule reports. That works too because that's a lot fewer spreadsheets that I have to create."

"The most valuable feature of ManageEngine OpManager makes it easy to monitor all the network alerts on the application."

"The most valuable feature is the network-related reporting."

"The solution's most valuable feature is its ability to reach most of our network devices and get the most from them."

"The most valuable feature is the monitoring alerts. The administrators are immediately notified and can do the required action immediately. This is the feature we value and use the most."

"We have found the solution to be stable."

More ManageEngine OpManager pros

"When we have any type of outage, and we dig into it, we are able to tell what the root cause is instead of having to go through Wireshark, etc."

"With the Vprobes, we quickly identified issues on the application servers, which we normally couldn't, where it usually would be a full circle round between our NOC and server people."

"The VoLTE model, call search and Media Monitor were essential when we launched VoLTE. We're relying heavily on them to troubleshoot our VoLTE calls."

"Among the valuable features, if it's TAP'ed well, are the density of the data that you can get and the relatively high veracity or accuracy rate that we see from it."

"The packet-based searching capability of NETSCOUT is highly valued as it allows us to better analyze the network."

"The system's ability to prevent downtime represents a significant return on investment, but I do not have specific numerical data."

"The biggest benefit is the ability to do low-level packet inspection. When I say packet inspection, I don't mean looking at payload, but just looking at your communication handshakes and the like. It reduces troubleshooting time because you can get a much better view into the communications path between servers, database servers, web servers, and understand what's going on."

"The support is good."

More NETSCOUT nGeniusONE pros

Cons

"We would like the solution's customize and build functionality to be more user-friendly."

"What I'd like ManageEngine OpManager to improve on is artificial intelligence. In particular, the machine learning feature should be integrated with the sensor flow. Doing this will give leverage, especially when you look at other products such as the Cisco DNA Center. When a switch goes down, I should be able to build on the correlation of other physical devices it's connected to so that I can integrate that with my CA CMDB. The ManageEngine OpManager team needs to draw a long-term roadmap where that feature becomes an integral part of the solution because right now, machine learning in ManageEngine OpManager is a long process. The solution doesn't have MLS search and I want to see ML being developed and applied for CA CMDB to greatly reduce the burden of tying everything. For example, if I have a data center switch that goes down now, I should know what server it's connected to, and when that switch goes down at twenty-four ports, I would get twenty-four alerts for different devices plugged in. I should be able to make a correlation that the major problem lies in the switch and not with the twenty-four elements connected to that switch. That is where machine learning should come into play and the ManageEngine OpManager AI should indicate "This is where the root of your problem is." It could be difficult, but this is a feature that should be improved or added to the solution."

"We have been facing an issue since last year when a lot of our users started to work from home through their mobiles or computers. We are having trouble reaching these devices. We are now planning to publish our instance to the cloud so that we can reach these devices. Its performance should be improved in terms of the discovery of the devices. I would like to feel confident with the discovery that this solution does. For example, on my dashboard, I would like to be able to view a list of all devices seen on a specific server. At present, it is difficult to find such information. This would be an excellent feature to have."

"ManageEngine OpManager could improve by having a better cloud presence."

"The integration with various OEM products could be simplified."

"I would like to see more enhancements made to the product."

"They should add more features to URL monitoring."

"With regard to configurations, however, it would be nice to have more documentation on SNMP configurations. For example, if I want to add a new vendor, it would be great if ManageEngine provided the requirements for that vendor, such as the commands needed."

More ManageEngine OpManager cons

"NETSCOUT nGeniusONE's pricing is higher compared to the competitors. It is more than 15-18 percent of competitor costs. It also needs to add AI features."

"NG1 has been stable for a while in our environment - at least we have what we needed. But with nBA, there's a lot of room for improvement."

"The technical support could improve a bit with quicker responses for early on questions. What I think are simple questions are taking a long time to get answers to."

"For individual subscriber tracings, sometimes it does not capture all the messages. There is a little bit of room for improvement there."

"Our biggest area of concern right now, supporting the applications, is that while NETSCOUT does a good job of monitoring the network and the applications, we need more visibility into system health and performance monitoring."

"nGeniusONE could be improved by reducing the number of bare metal servers required to run it. Currently, you need a separate bare metal server for each of the following: Xfinity, ISNG, nGeniusONE, and CFS. It would be more cost-effective and less complex if all of these functionalities could be combined into a single bare metal server."

"This is a typical thing, but every time they do a major code upgrade, we get hit with some nasty bugs. Some of them literally stop the whole platform from collecting traffic data. They should really do more Q&A on the software stability before release."

"Datadog is more stable than NETSCOUT nGeniusONE, being a SaaS-based solution compared to on-prem solutions like NETSCOUT."

More NETSCOUT nGeniusONE cons

Pricing and Cost Advice

"The initial cost is low and the add-ons are reasonable."

"The solution is highly affordable"

"In terms of pricing, I would rate it a two out of five. It was expensive."

"The solution's licensing costs are yearly and based on the number of applications."

"It is reasonably priced."

"I rate the tool's pricing an eight out of ten."

"The pricing is moderate."

"We have a standard license for ManageEngine OpManager. We purchased the license for one year and now we are upgrading it soon."

More ManageEngine OpManager pricing and cost advice

"It is a little overall pricey and expensive, but you get what you pay for."

"Like any company, we always want better pricing. The pricing is okay, but it's not a cheap solution. When you want to deploy it across an enterprise as large as ours, you go into seven figures. It's not a cheap solution to get out there."

"The license becomes cost prohibitive very quickly."

"We have a premium customized contract for the solution."

"Their pricing is very competitive with other solutions... But what I like about NETSCOUT's licensing is that it's shared across all their platforms. They don't create a new licensing scheme for every one of their products. So for nGeniusONE, you buy a certain license level, and it works on all of their products."

"The product is too expensive compared to other products."

"I rate the price of NETSCOUT nGeniusONE a four out of five."

"It is very expensive, but it's well worth the money."

More NETSCOUT nGeniusONE pricing and cost advice

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Top Industries

By visitors reading reviews

Educational Organization

54%

Computer Software Company

Manufacturing Company

Financial Services Firm

17%

Computer Software Company

15%

Manufacturing Company

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about ManageEngine OpManager?

The product provides intensive reports.

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What is your experience regarding pricing and costs for ManageEngine OpManager?

The pricing was okay. However, it has been increasing a lot lately. The product is not worth the money.

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What needs improvement with ManageEngine OpManager?

The product has only basic functionalities. It is not like SolarWinds. The data provided by the tool is not accurate. SolarWinds is more accurate.

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Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?

I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other solutions, Imperva is a great choice.

See all answers

What do you like most about NETSCOUT nGeniusONE?

Stability-wise, I rate the solution a ten out of ten.

See all answers

What is your experience regarding pricing and costs for NETSCOUT nGeniusONE?

The pricing is a bit high yet not overly expensive. The cost depends on the size of the customer, as sizing controls the pricing.

See all answers

Comparisons

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Compared 10% of the time

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Compared 8% of the time

Nagios XI vs ManageEngine OpManager

Compared 7% of the time

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Dynatrace vs NETSCOUT nGeniusONE

Compared 13% of the time

Gigamon Deep Observability Pipeline vs NETSCOUT nGeniusONE

Compared 10% of the time

ThousandEyes vs NETSCOUT nGeniusONE

Compared 8% of the time

SolarWinds NPM vs NETSCOUT nGeniusONE

Compared 5% of the time

Ixia Network Packet Brokers vs NETSCOUT nGeniusONE

Compared 5% of the time

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Product Reports

Buyer's Guide

ManageEngine OpManager

December 2024

Download ManageEngine OpManager product report

Buyer's Guide

NETSCOUT nGeniusONE

November 2024

Download NETSCOUT nGeniusONE product report

Also Known As

OpManager

NETSCOUT nGenius, nGeniusONE

Learn More

ManageEngine

NETSCOUT

Overview

ManageEngine OpManager is a network, server, and virtualization monitoring software that helps SMEs, large enterprises and service providers manage their data centers and IT infrastructure efficiently and cost effectively. Automated workflows, intelligent alerting engines, configurable discovery rules, and extendable templates enable IT teams to setup a 24x7 monitoring system within hours of installation.

The nGenius Real-Time Monitor software provides you with tools to monitor and display information about your network both historically and in real time. The nGenius Real-Time Monitor software allows you to understand your current network usage and to plan for future needs. It also allows you to proactively troubleshoot problem areas in your network.

Sample Customers

Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLC

Cerner Corporation

Buyer's Guide

ManageEngine OpManager vs. NETSCOUT nGeniusONE

December 2024

Free Report: ManageEngine OpManager vs. NETSCOUT nGeniusONE

Find out what your peers are saying about ManageEngine OpManager vs. NETSCOUT nGeniusONE and other solutions. Updated: December 2024.

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