We performed a comparison between NETSCOUT nGeniusONE and ThousandEyes based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"It is a scalable solution."
"The details it provides are among the most valuable features; the ability to drill down and get to the packet level."
"The ability of the dashboards is useful for discover, mapping and understanding of application behaviour."
"For me, the most valuable features are the dashboards which we use to highlight the overall impact to the customers, and being able to drill down into the nitty-gritty of the customer experience."
"The most valuable feature is visibility."
"Among the valuable features, if it's TAP'ed well, are the density of the data that you can get and the relatively high veracity or accuracy rate that we see from it."
"It gives me the MOS, latency, and jitter."
"If one of our network pipes is getting plugged up by somebody using too much bandwidth, we can use the NETSCOUT tool to examine and find out what is going on."
"The most valuable features are integration and ease of use."
"The installation process is not hard at all."
"The authentication overall - including to the VPN and LAN - is excellent."
"It's fairly easy to set up."
"The most valuable feature of ThousandEyes is user-friendliness. It has been essential for us to have a solution that is easy to use."
"ThousandEyes gives companies better visibility."
"The most valuable aspect of the solution was the ability to see how the connection quality is between the sites and get an alert if it was turning bad."
"The solution's initial setup process was straightforward...In terms of ROI, the solution is worth the money."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"The initial deployment is tedious and requires a lot of build, deployment and configuration time. Experience is key to a successful deployment."
"This is a typical thing, but every time they do a major code upgrade, we get hit with some nasty bugs. Some of them literally stop the whole platform from collecting traffic data. They should really do more Q&A on the software stability before release."
"NG1 has been stable for a while in our environment - at least we have what we needed. But with nBA, there's a lot of room for improvement."
"We would like better end-to-end data flows. This is something that my users always complain about, as they don't know what the data flows are on the network. We would like to know every point along the line."
"The scalability needs some work. From a probe perspective, we are limited to a certain amount of throughput on the devices themselves. Without having actual hooks into the bare metal hardware for the solutions, it's a bit of a "thumb in the air" as to when we hit our capacity or when our high watermark is."
"Its initial setup process is complicated."
"Our biggest area of concern right now, supporting the applications, is that while NETSCOUT does a good job of monitoring the network and the applications, we need more visibility into system health and performance monitoring."
"On a network the size of ours, the loading times seem a little extensive, 20 or 30 seconds to load up some graphs."
"The guest portal is hard to use."
"They only offer synthetic requests."
"I would like the product to offer more agility."
"It would be nice if the solution covered other areas like server monitoring."
"Presently, it lacks the ability to integrate with other Cisco products."
"Once I fully use the tool 100%, I'm sure I would have something to critique, however, for now, I'm happy with it."
"It's an expensive solution."
"ThousandEyes could improve the dashboards by adding more features."
More Juniper Mist Premium Analytics Pricing and Cost Advice →
NETSCOUT nGeniusONE is ranked 23rd in Network Monitoring Software with 47 reviews while ThousandEyes is ranked 12th in Network Monitoring Software with 11 reviews. NETSCOUT nGeniusONE is rated 8.2, while ThousandEyes is rated 8.4. The top reviewer of NETSCOUT nGeniusONE writes "We use it every day for the triaging of events, saving us a lot of time". On the other hand, the top reviewer of ThousandEyes writes "Reliable. simple to set up, and offers fast monitoring capabilities". NETSCOUT nGeniusONE is most compared with Gigamon Deep Observability Pipeline, Dynatrace, AppDynamics, SolarWinds NPM and Pico Corvil Analytics, whereas ThousandEyes is most compared with Cisco Secure Network Analytics, Accedian Skylight, SolarWinds NPM, Dynatrace and Meraki Dashboard. See our NETSCOUT nGeniusONE vs. ThousandEyes report.
See our list of best Network Monitoring Software vendors.
We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.