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Dynatrace vs ThousandEyes comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dynatrace
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
345
Ranking in other categories
Application Performance Monitoring (APM) and Observability (2nd), Log Management (5th), Mobile APM (1st), Container Monitoring (2nd), AIOps (2nd)
ThousandEyes
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
16
Ranking in other categories
Network Monitoring Software (6th), Cloud Monitoring Software (15th), Digital Experience Monitoring (DEM) (4th)
 

Mindshare comparison

While both are Network Management solutions, they serve different purposes. Dynatrace is designed for Application Performance Monitoring (APM) and Observability and holds a mindshare of 10.8%, down 13.8% compared to last year.
ThousandEyes, on the other hand, focuses on Network Monitoring Software, holds 3.7% mindshare, down 4.3% since last year.
Application Performance Monitoring (APM) and Observability
Network Monitoring Software
 

Featured Reviews

Anand_Kumar - PeerSpot reviewer
Provides a comprehensive view by integrating with other monitoring systems
There may be an issue since there are many tools like Splunk involved in network monitoring. From an IP perspective, Dynatrace is performing well. If they want to develop in network monitoring, they can, as it's part of their product line. It's not rocketry, so they can accomplish it. If I, as an SI, look at it from an enterprise perspective, considering the cost from the client, I prefer not to go with multiple systems, as they don't provide a complete 360-degree view. They need to improve on claims about being an enterprise system. The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.
Satyavrat Nirala - PeerSpot reviewer
Offers user monitoring and Internet insights and include customer journeys
It’s evolving; I feel it needs more holistic integration. It needs more improvement. It’s very good, but the integration can be slightly complicated on different platforms. I used it for a healthcare organization, and the integration was slightly challenging. In future releases, I would like to explore AI capabilities. AI would be more valuable because it works across different cloud and server systems. It looks into issue detection and insight modeling, so that is something I feel will be very helpful in the near future. More AI because of compliance and other challenges, not because of the product challenge. It’s about regulations, and we have HIPAA laws in the US and many different kinds of laws. Because of that, these specific elements and certain units don’t allow the tooling system to be fully utilized. We also support a certain segment of healthcare, which is the army healthcare segment, which is more government-controlled. There are certain restrictions in moving into the cloud. That’s where I thought those elements might need some more improvement. Also, looking into how we’ll be able to use more data visualization. It has it, but it doesn’t give you everything. If you look into the elements of use and so many other elements are there, but the UI/UX also has to be improved a bit, I feel. From a developer’s standpoint, it’s very easy, but from a consultant’s standpoint, there can be more enhancement, like one-click view and one-click report generation. Those things should be more seamless.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Everybody can show charts and metrics, but Dynatrace’s infographics are amazing. The dashboarding is simply best in class.​"
"We use it to monitor over a 1000 servers in AWS."
"The UEM feature, User Experience Management: Understanding how users are perceiving the application and then connecting that back into back-end systems to understand why things have gotten slow and then dealing with things."
"Integration within the CI/CD pipeline helps avoid problems in production by detecting application faults upfront."
"Reduces troubleshooting time by finding problems before the system is launched."
"We have configured the alerting so the error or the incident will go to the respective team. Then, the team can contact the user once they see that they have an issue and ask if they can them resolve the issue."
"The benefits we receive using this tool increase productivity, which increase revenue."
"Dynatrace's new AI stuff really out shines its competitors. ​"
"ThousandEyes gives companies better visibility."
"The tool's most valuable feature is its scalability. It is a good tool for network admins."
"The solution's initial setup process was straightforward...In terms of ROI, the solution is worth the money."
"The installation process is not hard at all."
"The company provides excellent service."
"The solution's most valuable feature is network security."
"The solution is very easy to use."
"The solution's most valuable feature is the path analyzer, which identifies the node causing the errors."
 

Cons

"I find it is very difficult to train someone in using this application. As amazing as it can be, the learning curve is extensive."
"Its needs to focus more on open source areas, like Apache umbrella products and availability motioning areas."
"It needs container log monitoring."
"With Dynatrace in our environment, the managed server required root access to run. As a government agency with tight security, this has been an audit concern for us."
"The user interface for the management functions is not particularly intuitive for even the most common features."
"Needs support for more technologies."
"I would like to see AppMon also integrated in the Dynatrace portal. There are certain features, which I am not saying are not there in Dynatrace, but I am used to in AppMon."
"​We would like to see: * More Integration with cloud services * Simplified licensing * Single pane of glass view * Simplified reporting I* ntegration with ServiceNow ​and PagerDuty"
"There is room for improvement in terms of customization and user-friendliness."
"The tool does not provide features for application-level monitoring."
"I feel it needs more holistic integration. It needs more improvement."
"It's an expensive solution."
"It might be practical to extend monitoring capabilities to include network devices"
"The guest portal is hard to use."
"It would be nice if the solution covered other areas like server monitoring."
"Presently, it lacks the ability to integrate with other Cisco products."
 

Pricing and Cost Advice

"Purchasing through the AWS Marketplace is excellent."
"The solution is not cheap."
"It's understandable to do a smaller scale initial evaluation. However, as you identify the product value, don't hesitant in your scope and scale to maximize the initial investment and your opportunity to do a bulk investment of the product."
"The limitations I see are more to do - and maybe it's because of the nature of the job I have - but they have to do with pricing. It's a little bit pricey. It's a very good tool. It's worth the price, to a certain degree. But it's hard to justify when it's that costly."
"There was also some complexity in the adoption rate of it because of how costly the licensing is."
"Consider volume because that is where you will get the most benefit. Doing a point solution is not cost-effective."
"Dynatrace is an expensive solution."
"Financially Dynatrace was a lot more expensive than AppDynamics."
"It is a quite expensive solution."
"In our company, we incur a yearly expense in our company for the licensing part. I rate the solution's pricing a seven out of ten since it is expensive."
"The solution is cheap."
"The solution's pricing is cheap; I rate it a five out of ten."
"The solution costs several thousand dollars per year."
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Top Industries

By visitors reading reviews
Educational Organization
36%
Financial Services Firm
17%
Computer Software Company
7%
Manufacturing Company
6%
Computer Software Company
21%
Financial Services Firm
13%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What needs improvement with ThousandEyes?
When I first started using ThousandEyes, I found it challenging to extract useful information due to the numerous options available. I needed some training to effectively troubleshoot. More detaile...
 

Overview

 

Sample Customers

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
Find out what your peers are saying about Datadog, Dynatrace, Splunk and others in Application Performance Monitoring (APM) and Observability. Updated: March 2025.
844,944 professionals have used our research since 2012.