Datadog and ThousandEyes are prominent competitors in the monitoring solutions category. Datadog appears to have an advantage due to its hosted nature and ease of integration, while ThousandEyes excels with its detailed network path insights and monitoring.
Features: Datadog is appreciated for its hosted nature, robust integrations, and ease of use with features like dashboards and anomaly detection. It is known for its capability to monitor AWS resources, providing a comprehensive visualization platform. ThousandEyes is recognized for its end-to-end monitoring ability, particularly in pinpointing issues within network paths and offering insights into ISP and cloud provider interactions.
Room for Improvement: Datadog users desire more flexibility in data representation and dashboard sharing, with concerns over high logging costs and complex pricing. ThousandEyes could improve its user interface and enhance integration with network devices, along with providing more detailed application-level monitoring.
Ease of Deployment and Customer Service: Datadog's cloud-based deployment supports various environments, making it appealing to organizations with diverse infrastructure needs, and its customer service is usually responsive. ThousandEyes is suited for enterprises requiring robust on-premises and hybrid monitoring, receiving high marks for its proactive customer service.
Pricing and ROI: Datadog's pricing can be high due to extensive logging and custom metrics but offers notable ROI through operational efficiency and reduced downtime. ThousandEyes, while expensive, provides value with detailed network monitoring capabilities, with licensing based on processed flows rather than deployed agents.
Datadog is a comprehensive cloud monitoring platform designed to track performance, availability, and log aggregation for cloud resources like AWS, ECS, and Kubernetes. It offers robust tools for creating dashboards, observing user behavior, alerting, telemetry, security monitoring, and synthetic testing.
Datadog supports full observability across cloud providers and environments, enabling troubleshooting, error detection, and performance analysis to maintain system reliability. It offers detailed visualization of servers, integrates seamlessly with cloud providers like AWS, and provides powerful out-of-the-box dashboards and log analytics. Despite its strengths, users often note the need for better integration with other solutions and improved application-level insights. Common challenges include a complex pricing model, setup difficulties, and navigation issues. Users frequently mention the need for clearer documentation, faster loading times, enhanced error traceability, and better log management.
What are the key features of Datadog?
What benefits and ROI should users look for in reviews?
Datadog is implemented across different industries, from tech companies monitoring cloud applications to finance sectors ensuring transactional systems' performance. E-commerce platforms use Datadog to track and visualize user behavior and system health, while healthcare organizations utilize it for maintaining secure, compliant environments. Every implementation assists teams in customizing monitoring solutions specific to their industry's requirements.
ThousandEyes is a Network Intelligence platform that delivers visibility into every network an organization relies on, whether public or private. ThousandEyes enables users to optimize application delivery, end-user experience and ongoing infrastructure investments.
With cloud, enterprises can innovate much faster, but the growing number of cloud and SaaS applications means that more apps are being delivered over the Internet. This increases dependence on the Internet, a public “best effort” network, and other third-party infrastructures, substantially reducing the ability of IT teams to predict, visualize and control operational behavior. This results in a chaotic and unmanageable IT environment, making issue resolution a time-consuming ordeal, potentially impacting reputation and revenue. ThousandEyes has innovated an approach based on an unmatched distribution of smart agents across the Internet and enterprise, providing visibility all the way to the end user. ThousandEyes gathers and analyzes massive volumes of Network Intelligence data from all of these vantage points, enabling organizations to solve even their most obscure performance problems in minutes. By using ThousandEyes in the planning and testing phases of cloud adoption, customers can also strategically identify and fix underlying problems before production deployment of business-critical applications.
The ThousandEyes solution is ubiquitous across industry sectors, and since launching in mid-2013, customers have come from a diverse set of industry sectors, which include Silicon Valley technology companies, financial services, healthcare, pharmaceuticals, retail, manufacturing and education.
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