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Datadog vs ThousandEyes comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Datadog
Ranking in Network Monitoring Software
3rd
Ranking in Cloud Monitoring Software
1st
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
186
Ranking in other categories
Application Performance Monitoring (APM) and Observability (1st), IT Infrastructure Monitoring (2nd), Log Management (3rd), Container Monitoring (2nd), AIOps (1st), Cloud Security Posture Management (CSPM) (9th)
ThousandEyes
Ranking in Network Monitoring Software
8th
Ranking in Cloud Monitoring Software
17th
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
16
Ranking in other categories
Digital Experience Monitoring (DEM) (3rd)
 

Mindshare comparison

As of January 2025, in the Network Monitoring Software category, the mindshare of Datadog is 4.2%, down from 4.7% compared to the previous year. The mindshare of ThousandEyes is 4.2%, up from 4.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Kevin Palmer - PeerSpot reviewer
Useful log aggregation and management with helpful metrics aggregation
Datadog provides us value in three major ways: First, Datadog provides best-in-class functionality in many, if not all, of the products to which we subscribe (infrastructure, APM, log management, serverless, synthetics, real user monitoring, DB monitoring). In my experience with other tools that provide similar functionality, Datadog provides the largest feature set with the most flexibility and the best performance. Second, Datadog allows us to access all of those services in one place. Having to learn and manage only one tool for all of those purposes is a major benefit. Third, Datadog provides significant connectivity between those services so that we can view, summarize, organize, translate and correlate our data with maximum effect. Not needing to manually integrate them to draw lines between those pieces of information is a huge time savings for us.
Satyavrat Nirala - PeerSpot reviewer
Offers user monitoring and Internet insights and include customer journeys
It’s evolving; I feel it needs more holistic integration. It needs more improvement. It’s very good, but the integration can be slightly complicated on different platforms. I used it for a healthcare organization, and the integration was slightly challenging. In future releases, I would like to explore AI capabilities. AI would be more valuable because it works across different cloud and server systems. It looks into issue detection and insight modeling, so that is something I feel will be very helpful in the near future. More AI because of compliance and other challenges, not because of the product challenge. It’s about regulations, and we have HIPAA laws in the US and many different kinds of laws. Because of that, these specific elements and certain units don’t allow the tooling system to be fully utilized. We also support a certain segment of healthcare, which is the army healthcare segment, which is more government-controlled. There are certain restrictions in moving into the cloud. That’s where I thought those elements might need some more improvement. Also, looking into how we’ll be able to use more data visualization. It has it, but it doesn’t give you everything. If you look into the elements of use and so many other elements are there, but the UI/UX also has to be improved a bit, I feel. From a developer’s standpoint, it’s very easy, but from a consultant’s standpoint, there can be more enhancement, like one-click view and one-click report generation. Those things should be more seamless.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have been impressed with the uptime and clean and light resource usage of the agents."
"The CCM, Workflows, Logs, APM, and RUM are all useful aspects of the solution."
"The two most valuable aspects are the Terraform provider for Datadog and the K8s Orchestrator."
"The pricing model makes more sense than what we paid for against other competitors."
"The ability to send notifications based on metadata from the monitor is helpful."
"Datadog dashboards are pretty great."
"We integrate our application logs. It is great to be able to tie our metrics and our traces together."
"The initial setup is very straightforward."
"The solution's most valuable feature is network security."
"ThousandEyes gives companies better visibility."
"The most valuable feature of ThousandEyes is user-friendliness. It has been essential for us to have a solution that is easy to use."
"The tool's most valuable feature is its scalability. It is a good tool for network admins."
"One feature I liked is end-user monitoring."
"It's fairly easy to set up."
"The most valuable features of ThousandEyes are the full monitoring capabilities and the ability to identify the exact location of problems in the path between the application and the end-user."
"The authentication overall - including to the VPN and LAN - is excellent."
 

Cons

"This service could be less costly."
"The pricing model could be simplified as it feels a bit outdated, especially when you look at the billing model of compute instances vs the containers instances."
"When the logs are too big, and Datadog splits them, the JSON format breaks and it is not so useful for us."
"We primarily use the log management functionality, and the only feedback I have there is better fuzzy text searching in logs (the kind that Kibana has)."
"I would like better navigability across pages."
"We need more integration functionality, including certain metrics integration."
"I would also like to see an improvement in the server's data extraction times, as sometimes it can take up to ten minutes to download a report for a critical issue that is costing us money."
"There are things about it that we would like to be fixed, such as it is taking averages of average. This results in data that we don't expect."
"More detailed documentation explaining the metrics and the testing mechanisms would be helpful."
"Once I fully use the tool 100%, I'm sure I would have something to critique, however, for now, I'm happy with it."
"There is room for improvement in terms of customization and user-friendliness."
"The tool does not provide features for application-level monitoring."
"ThousandEyes should expand its application monitoring to monitor some communication applications."
"I feel it needs more holistic integration. It needs more improvement."
"The guest portal is hard to use."
"It might be practical to extend monitoring capabilities to include network devices"
 

Pricing and Cost Advice

"My advice is to really keep an eye on your overage costs, as they can spiral really fast."
"This solution is budget friendly."
"While it is an expensive product, I would rate the pricing level at four out of five."
"The solution's pricing depends on project volume."
"It is easy to run up a large bill, so become familiar with the cost of each piece of your bill and use the metrics they supply to estimate and monitor your bill."
"The tool is open-source."
"Datadog does not provide any free plans to use the solution. When I start with a proof of concept it would be sensible to have a free plan to test the tool and check whether it fits the requirements of the project. Before the production stage, it is always good to have a free plan with some limited features, number of requests, or logs."
"The price of Datadog is reasonable. Other solutions are more expensive, such as AppDynamics."
"The solution's pricing is cheap; I rate it a five out of ten."
"In our company, we incur a yearly expense in our company for the licensing part. I rate the solution's pricing a seven out of ten since it is expensive."
"The solution is cheap."
"It is a quite expensive solution."
"The solution costs several thousand dollars per year."
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Top Industries

By visitors reading reviews
Educational Organization
39%
Computer Software Company
10%
Financial Services Firm
10%
Manufacturing Company
5%
Computer Software Company
23%
Financial Services Firm
12%
Manufacturing Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
Which would you choose - Datadog or Dynatrace?
Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network ...
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What needs improvement with ThousandEyes?
When I first started using ThousandEyes, I found it challenging to extract useful information due to the numerous options available. I needed some training to effectively troubleshoot. More detaile...
 

Comparisons

 

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Overview

 

Sample Customers

Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
Find out what your peers are saying about Datadog vs. ThousandEyes and other solutions. Updated: January 2025.
831,158 professionals have used our research since 2012.