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Datadog vs ThousandEyes comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Datadog
Ranking in Network Monitoring Software
3rd
Ranking in Cloud Monitoring Software
1st
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
188
Ranking in other categories
Application Performance Monitoring (APM) and Observability (1st), IT Infrastructure Monitoring (2nd), Log Management (3rd), Container Monitoring (1st), AIOps (1st), Cloud Security Posture Management (CSPM) (7th)
ThousandEyes
Ranking in Network Monitoring Software
6th
Ranking in Cloud Monitoring Software
15th
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
16
Ranking in other categories
Digital Experience Monitoring (DEM) (4th)
 

Mindshare comparison

As of April 2025, in the Network Monitoring Software category, the mindshare of Datadog is 3.5%, down from 4.7% compared to the previous year. The mindshare of ThousandEyes is 3.7%, down from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Kevin Palmer - PeerSpot reviewer
Useful log aggregation and management with helpful metrics aggregation
Datadog provides us value in three major ways: First, Datadog provides best-in-class functionality in many, if not all, of the products to which we subscribe (infrastructure, APM, log management, serverless, synthetics, real user monitoring, DB monitoring). In my experience with other tools that provide similar functionality, Datadog provides the largest feature set with the most flexibility and the best performance. Second, Datadog allows us to access all of those services in one place. Having to learn and manage only one tool for all of those purposes is a major benefit. Third, Datadog provides significant connectivity between those services so that we can view, summarize, organize, translate and correlate our data with maximum effect. Not needing to manually integrate them to draw lines between those pieces of information is a huge time savings for us.
Satyavrat Nirala - PeerSpot reviewer
Offers user monitoring and Internet insights and include customer journeys
It’s evolving; I feel it needs more holistic integration. It needs more improvement. It’s very good, but the integration can be slightly complicated on different platforms. I used it for a healthcare organization, and the integration was slightly challenging. In future releases, I would like to explore AI capabilities. AI would be more valuable because it works across different cloud and server systems. It looks into issue detection and insight modeling, so that is something I feel will be very helpful in the near future. More AI because of compliance and other challenges, not because of the product challenge. It’s about regulations, and we have HIPAA laws in the US and many different kinds of laws. Because of that, these specific elements and certain units don’t allow the tooling system to be fully utilized. We also support a certain segment of healthcare, which is the army healthcare segment, which is more government-controlled. There are certain restrictions in moving into the cloud. That’s where I thought those elements might need some more improvement. Also, looking into how we’ll be able to use more data visualization. It has it, but it doesn’t give you everything. If you look into the elements of use and so many other elements are there, but the UI/UX also has to be improved a bit, I feel. From a developer’s standpoint, it’s very easy, but from a consultant’s standpoint, there can be more enhancement, like one-click view and one-click report generation. Those things should be more seamless.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable aspect is for us to have everything in one place."
"Datadog agents act as an integration to different services, providing easy access and management."
"Datadog helps us detect issues early on and helps in troubleshooting."
"Being able to filter requests by latency is invaluable, as it provides immediate insight into which endpoints require further analysis and optimization."
"The agents feature in Datadog stands out as a valuable asset within our organization due to its robust functionality, versatility, and role in providing comprehensive monitoring and observability capabilities."
"Sometimes it's more user friendly for development teams. There are some parts of Datadog that are more understandable for development teams. For example, the APM in Datadog works more manually and works like the tools in New Relic or Grafana, or Elastic. It is easier to understand for software development teams."
"The dashboards and the performance of the software have been great."
"Even if we don't end up using Datadog, it revealed problems and optimizations to us that weren't obvious before."
"It's fairly easy to set up."
"The most valuable features are integration and ease of use."
"The solution's most valuable feature is the path analyzer, which identifies the node causing the errors."
"From our perspective, ThousandEyes stands out as an invaluable tool because of its deep and extensive capabilities."
"The solution is very easy to use."
"The company provides excellent service."
"The solution's initial setup process was straightforward...In terms of ROI, the solution is worth the money."
"The most valuable feature of ThousandEyes is user-friendliness. It has been essential for us to have a solution that is easy to use."
 

Cons

"The ability to find what you are looking for when starting out could be improved."
"The sheer amount of products that are included can be overwhelming."
"The current way accounts are billed could be vastly improved - especially when involving multiple organizations across multiple accounts in combination with reserved commitments."
"Datadog could always lower the price!"
"We primarily use the log management functionality, and the only feedback I have there is better fuzzy text searching in logs (the kind that Kibana has)."
"We would like to see smaller or shorter tutorials and video sessions."
"I'd like to see an expansion of the Android and IOS apps to have a simplified CI/CD pipeline history view."
"They need to offer better/more customization on what logs we get and making tracing possible on Edge runtime logs is a real requirement."
"The tool does not provide features for application-level monitoring."
"ThousandEyes should expand its application monitoring to monitor some communication applications."
"Once I fully use the tool 100%, I'm sure I would have something to critique, however, for now, I'm happy with it."
"More detailed documentation explaining the metrics and the testing mechanisms would be helpful."
"It might be practical to extend monitoring capabilities to include network devices"
"It would be nice if the solution covered other areas like server monitoring."
"The solution's network and reporting could be improved."
"Presently, it lacks the ability to integrate with other Cisco products."
 

Pricing and Cost Advice

"It didn't scale well from the cost perspective. We had a custom package deal."
"The solution is fairly priced but history and log storage can get costly depending on your needs."
"Pricing is somewhat affordable compared to other solutions but in order to really lower the costs of other products you need to plan very carefully your resources usage, otherwise, it can get expensive real quick."
"​Pricing seems reasonable. It depends on the size of your organization, the size of your infrastructure, and what portion of your overall business costs go toward infrastructure."
"While it is an expensive product, I would rate the pricing level at four out of five."
"It has a module-based pricing model."
"The price of Datadog is reasonable. Other solutions are more expensive, such as AppDynamics."
"Pricing and licensing are reasonable for what they give you. You get the first five hosts free, which is fun to play around with. Then it's about four dollars a month per host, which is very affordable for what you get out of it. We have a lot of hosts that we put a lot of custom metrics into, and every host gives you an allowance for the number of custom metrics."
"The solution is cheap."
"The solution costs several thousand dollars per year."
"It is a quite expensive solution."
"In our company, we incur a yearly expense in our company for the licensing part. I rate the solution's pricing a seven out of ten since it is expensive."
"The solution's pricing is cheap; I rate it a five out of ten."
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Top Industries

By visitors reading reviews
Educational Organization
33%
Computer Software Company
11%
Financial Services Firm
11%
Manufacturing Company
6%
Computer Software Company
20%
Financial Services Firm
13%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
Which would you choose - Datadog or Dynatrace?
Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network ...
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What needs improvement with ThousandEyes?
When I first started using ThousandEyes, I found it challenging to extract useful information due to the numerous options available. I needed some training to effectively troubleshoot. More detaile...
 

Comparisons

 

Overview

 

Sample Customers

Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
Find out what your peers are saying about Datadog vs. ThousandEyes and other solutions. Updated: April 2025.
848,716 professionals have used our research since 2012.