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Dynatrace vs NETSCOUT nGeniusONE comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Dynatrace
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
344
Ranking in other categories
Application Performance Monitoring (APM) and Observability (2nd), Log Management (4th), Mobile APM (1st), Container Monitoring (2nd), AIOps (2nd)
NETSCOUT nGeniusONE
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
49
Ranking in other categories
Network Monitoring Software (21st)
 

Mindshare comparison

While both are Network Management solutions, they serve different purposes. Dynatrace is designed for Application Performance Monitoring (APM) and Observability and holds a mindshare of 12.4%, down 14.4% compared to last year.
NETSCOUT nGeniusONE, on the other hand, focuses on Network Monitoring Software, holds 1.8% mindshare, up 1.5% since last year.
Application Performance Monitoring (APM) and Observability
Network Monitoring Software
 

Featured Reviews

Sathis-Kumar - PeerSpot reviewer
The single-agent format is easy to use and accurately captures issues
We are currently migrating from AppDynamics to the solution. AppDynamics is moving toward a fast model and has a few issues with vendor support. It also requires multiple agents for each function. For example, a Java-related APM requires the installation of another agent. The solution is a bit higher priced than AppDynamics but is more user friendly and only requires one agent, so our application teams prefer it.
Ruslan Melnyk - PeerSpot reviewer
Useful for network performance monitoring
My manager can explain the use cases attached to the product. I am a unit leader in my company, and I don't sell the product directly to our partners or customers. In my company, I manage certain processes and a team while building, developing, and providing them with a direction for the market. NETSCOUT nGeniusONE is a good solution for network performance monitoring since it is not cloud-based. My company sells NETSCOUT nGeniusONE in eight to ten countries. I think the solution is not good for capacity planning, but it is better to help find problems in applications because not every infrastructure is good at managing working applications. I think it is a solution meant for applications. The tool is useful for solving problems attached to applications. The tool's real-time network monitoring capability was used when the product was more reactive. In our company, if we use real-time monitoring, then we need to deal with raw traffic. In our company, if we don't see any problem in the real-time systems, we have the possibility to rely on the tool since it acts like a time machine for us, which can allow us to get back to the areas of problem and solve them. I recommend the product to those who plan to use it. For many users, it can be a good monitoring system that can be scaled up in the future. I think it is a good product to start with when working systems in an environment. NETSCOUT nGeniusONE is another tool used to manage raw traffic, and I find it to integrate well into our customers' network. I am not using it actively on the system. I use the tool for network packet brokers. I rate the tool a ten out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The visibility that it provides is most valuable."
"When collecting data with Dynatrace, we saw every single transaction that happened in real-time."
"We use PurePath to see exactly what the user observed from the web browser to the end of the request to the dialog box. Every step of what they do is very useful for us to diagnose a problem"
"We are quite happy with the support that they have been providing."
"Comprehensive suite of solutions that can address all aspects of applications from dev to ops."
"Support from Dynatrace is excellent. They are always on hand for any queries, demos, and/or issues."
"The most valuable feature of the solution would be the level of visibility that you get. I haven't seen anything that gives us that level of visibility yet"
"End-to-end visibility of the applications, since we have them instrumented. Understanding where the hotspots are in the applications."
"The speed that you can get from the top of a problem all the way down to the packet layer of troubleshooting analysis."
"If a lot of traffic from one site is hitting AWS Cloud or the data center, then we want to know which client is utilizing the most bandwidth. We will work with nGeniusONE to troubleshoot the issue."
"Deep packet inspection is a very useful tool as it works in real time and uses serial packet-level analysis."
"It is an easy-to-scale platform."
"The valuable features include packet analysis, packet capture, and [that] it's easy to use."
"The fact that it's able to capture and store packets from the wires is very useful for troubleshooting with our vendors, when issues do come up. It's valuable that we have that overall data for them."
"Stability-wise, I rate the solution a ten out of ten."
"The most valuable feature of NETSCOUT nGeniusONE is it helps customer to understand what risks are in their network. For example, if a customer has some wrong configurations. It could cost them some critical services to slow down."
 

Cons

"It's not really user friendly. You need to go through a certain type of training."
"Dynatrace is not great for network monitoring."
"There were a number of marketing promises that were made, which we do not see it in the tool yet. ​"
"I would like to have the ability to share live data with selected third parties so that they can see how their product is performing for our company."
"​The integration between the web monitoring of Dynatrace and OneAgent. ​"
"It still has a long way to go to reach that single pane of glass."
"I would love to see a better data export, because AppMon's charting capabilities leaves a lot to be desired. You have about a 5,000 line limit. I would really like to see the ability to export, in Dynatrace and AppMon, in essentially in a nice format of whatever you want to whatever else."
"They could have a better user interface, better automation, better support for cloud-based, and SaaS applications."
"The GUI has gotten better over time but there could be some improvement in how the GUI is built."
"I would love to have them reassemble fragmented packets. That would be a very big plus in my book."
"There is currently less visibility or GUI to analyse the packet for troubleshooting purposes."
"It would be beneficial to see more AI capabilities included in nGeniusONE to further streamline processes and allow lower-level tech support to handle issues more effectively without escalating them."
"One of the products we use is SolarWinds, and it provides a very cool mapping of an agent from end-to-end. If NETSCOUT could somehow implement that into their design... make it quicker and easier to get those net paths, it would be huge."
"NETSCOUT nGeniusONE is a complex product since it deals in areas like network packet brokers and packet analysis, making the tool complicated for end users."
"Initial setup was complex."
"NG1 has been stable for a while in our environment - at least we have what we needed. But with nBA, there's a lot of room for improvement."
 

Pricing and Cost Advice

"The cost is somewhat high."
"Its license is a bit expensive. We renew it yearly."
"Decodes on less used/popular protocols are available, but they should be included. Additional investment should not be required."
"There is a license cost, which is obviously more expensive than an open-source solution, but for the return on investment from what you get from it, it's a great investment. Of course, it could always be cheaper."
"The pricing is a bit on the higher end."
"Dynatrace has a place for everybody. How you use it and what your budgetary limitations are will dictate what you do with it. But it's within everybody's reach. If you're a small organization and you have a large infrastructure, you may not be able to monitor the whole thing. You may have to pick and choose what you want to monitor, and you have the ability to do so. Your available funds are going to dictate that."
"Always gives good ROI and total cost of ownership."
"I have not been able to observe more than 1% overhead, despite Dynatrace saying that it can be slightly higher in some situations."
"I rate the price of NETSCOUT nGeniusONE a four out of five."
"It is a little overall pricey and expensive, but you get what you pay for."
"Cost is probably the biggest drawback. Compared to some of the newer vendors that have popped up in the space, it's definitely more on the expensive side... [But] it's been able to keep its value, even in the face of the cheaper competition."
"We have a premium customized contract for the solution."
"It can be expensive, but if you have a good configuration, based on what you are looking for, it's okay, it's manageable."
"This solution has saved us more than $50,000 a month and freed up 30 percent of our bandwidth."
"Licensing is flexible, it's not tied to anything else. We can easily switch up the licensing piece... Obviously, NETSCOUT is a little bit in the higher range, but it gives you value for money. You get what you pay for."
"There is a need to make yearly payments towards the licensing charges attached to the product. The product may come across as a cheap tool for some, while it may seem costly for others."
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Top Industries

By visitors reading reviews
Educational Organization
34%
Financial Services Firm
17%
Computer Software Company
8%
Manufacturing Company
6%
Financial Services Firm
17%
Computer Software Company
15%
Manufacturing Company
10%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?
I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other solutions, Imperva is a great choice.
What do you like most about NETSCOUT nGeniusONE?
Stability-wise, I rate the solution a ten out of ten.
What is your experience regarding pricing and costs for NETSCOUT nGeniusONE?
The pricing is a bit high yet not overly expensive. The cost depends on the size of the customer, as sizing controls the pricing.
 

Also Known As

No data available
NETSCOUT nGenius, nGeniusONE
 

Overview

 

Sample Customers

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
Cerner Corporation
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