We performed a comparison between Dynatrace and NETSCOUT nGeniusONE based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."For me the service workflow and the dashboards are the most valuable features, simply because I can know what’s going on in my infrastructure within five minutes, versus two hours."
"The initial setup is easy."
"The most valuable feature is the fact that you can drill down to the code level and get a breadth of information."
"It is very stable. The improvements that they keep making just make the tool more useful."
"We're able to tell them which calls, which methods, which interface were the problem."
"The most valuable feature is the workflow, which helps you to easily have an overview of the infrastructure that you are analyzing, without having worked with it previously."
"Auto alerting and reporting on the application and the infrastructure aid us in delivering our service with greater value."
"Great tool for deep diving into performance data and tracking issues through all the connected systems to better diagnose and pinpoint the real issues."
"When we have any type of outage, and we dig into it, we are able to tell what the root cause is instead of having to go through Wireshark, etc."
"The support is good."
"We've saved a lot of time in triaging. We have found root cause identities on packet captures and have been able to feed that information back to a specific vendor, because a lot of our technology is emerging. So, we're able to give that feedback to our vendors and have them solve the problems that they need to fix, and they have the evidence to do so."
"The installation process is straightforward."
"The details it provides are among the most valuable features; the ability to drill down and get to the packet level."
"The packet capture is the most valuable feature for us. It gathers data from the device. In case somebody has a problem, I can go back X amount of time - days, hours - and get the data to do real troubleshooting."
"Among the valuable features, if it's TAP'ed well, are the density of the data that you can get and the relatively high veracity or accuracy rate that we see from it."
"It has versatility to correlate different traffic types and performance management statistics."
"Product reporting still needs improvement."
"One thing I'm missing and that is the JMX from the MBeans, it's missing completely."
"The real complexity that I've seen with Dynatrace is to learn how to navigate through all the options in the troubleshooting process. We have a lot of ways to evaluate the same problem. We had some difficulties in the beginning with the use of the product, but after some time and some experience we have overcome this problem."
"It definitely needs HA, because we have so many applications that are dependent on AppMon that it has been deemed critical. Any downtime, it just affects so many users. So that's one of our key asks for the future."
"They're doing vulnerability assessments of the application stack by using OneAgent. It's a never-ending story if you are trying to be sure your application is also secure."
"The user interface is complicated, but recent web versions are getting better all the time."
"There are a couple gaps in the network reporting that we would like to see cleared up a bit."
"The challenge with AppMon is, what if you don't have an AppMon agent on a host, but it talks to the database. It talks to it, but I don't have either a host agent or an AppMon agent on it. That has been a challenge, but I believe the Dynatrace agent, the OneAgent, will solve that, potentially."
"NG1 has been stable for a while in our environment - at least we have what we needed. But with nBA, there's a lot of room for improvement."
"NETSCOUT nGeniusONE's pricing is higher compared to the competitors. It is more than 15-18 percent of competitor costs. It also needs to add AI features."
"They can improve still on the workflows, document their workflows that are commonly used... We don't know some of the workflows yet, and it's not something that you can just read up in the manual. There is some stuff in the help manual and online, but it's to a point where you need to purchase extra training and services from them. You can't just go and read up on it yourself and learn from A to Z..."
"Trying to set up dashboards is hard to figure out at times, if you don't do it every day. It's not really intuitive to set them all up... If there were a wizard to take us through, step-by-step, creating dashboards and the like, that would be really helpful."
"A lot of tools highlight what's going on but they don't actually pinpoint the user experience. It would be good if there were a small message or something highlighting what the user experience is like and any degradation that's actually occurring."
"The current solution is not easy to scale, because it is an appliance-based solution. So, you have to swap everything out."
"nGeniusONE could be improved by reducing the number of bare metal servers required to run it. Currently, you need a separate bare metal server for each of the following: Xfinity, ISNG, nGeniusONE, and CFS. It would be more cost-effective and less complex if all of these functionalities could be combined into a single bare metal server."
"Some of the filters could be easier to see and to set up. That's the only thing that I've ever had any trouble with."
Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 342 reviews while NETSCOUT nGeniusONE is ranked 23rd in Network Monitoring Software with 47 reviews. Dynatrace is rated 8.8, while NETSCOUT nGeniusONE is rated 8.2. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of NETSCOUT nGeniusONE writes "We use it every day for the triaging of events, saving us a lot of time". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas NETSCOUT nGeniusONE is most compared with Gigamon Deep Observability Pipeline, ThousandEyes, AppDynamics, SolarWinds NPM and Pico Corvil Analytics.
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