SolarWinds NPM and NETSCOUT nGeniusONE both operate in the network performance monitoring category. SolarWinds appears to have an upper hand due to its ease of deployment, while NETSCOUT offers a more comprehensive suite for large enterprises.
Features: SolarWinds NPM offers ease of deployment thanks to its agentless architecture. It employs modular pricing, allowing for purchase of necessary features only. It also supports auto-discovery and multiple vendor compatibility. NETSCOUT nGeniusONE provides a comprehensive network and application performance monitoring suite with deep packet analysis and single-pane visibility, suitable for large enterprises.
Room for Improvement: SolarWinds NPM users experience network discovery issues requiring manual intervention for accuracy, desire improved alert configuration, and note complexity from its large suite of features. NETSCOUT nGeniusONE is challenged by high pricing and complex setup, with suggestions for tool integration and ease of use improvements.
Ease of Deployment and Customer Service: SolarWinds NPM offers straightforward on-premises deployment and various deployment options, with community support noted as valuable. Customer service receives mixed reviews, mainly for slow non-critical issue response times. NETSCOUT nGeniusONE presents complex deployment but benefits from TAP and packet-level analysis capabilities. Its customer service is generally seen as knowledgeable but not prompt in all cases.
Pricing and ROI: SolarWinds NPM is seen as cost-effective and offers flexible pricing, though unexpected costs may arise due to module pricing. Users report quick ROI through network optimization with reduced hardware needs. NETSCOUT nGeniusONE is considered expensive but reliable, suitable for businesses needing comprehensive traffic insights, though its full potential isn't always utilized, affecting perceived value.
The return on investment is significant as the solution effectively reduces costs while being worth its expense.
The distributor's support is rated an eight out of ten, indicating room for improvement in SLA handling.
They need to work on their response time and overall competence.
We had contact with SolarWinds regarding the implementation, and they were helpful.
They have good technical support.
The solution is highly scalable and accommodates the growth needs effectively.
SolarWinds NPM is scalable and effective in handling large network infrastructures.
Datadog is more stable than NETSCOUT nGeniusONE, being a SaaS-based solution compared to on-prem solutions like NETSCOUT.
I rate the stability of NETSCOUT nGeniusONE as ten out of ten since we have not experienced any escalations or downtime issues from the end user's side.
It would be beneficial to see more AI capabilities included in nGeniusONE to further streamline processes.
Customers want to have service assurance, including NPM and APM, from one vendor.
SolarWinds needs to upscale on observability and add full-fledged observability features, including security features.
The cost depends on the size of the customer, as sizing controls the pricing.
The solution is considered expensive.
Pricing-wise, SolarWinds NPM is more expensive than PRTG.
The capability of real-time traffic intelligence is also very useful because it allows for the comparison between real-time and historical packet levels.
The most valuable feature for us is the database performance analyzer, which we use a lot.
SolarWinds NPM has specific modules for monitoring different network capabilities, which provides rich features for carrying out specific tasks.
SolarWinds NPM is a network monitoring solution that enables you to detect, diagnose, and resolve network performance issues and outages quickly and efficiently. The solution is a powerful tool that can help you increase service levels, reduce downtime with multi vendor network monitoring, simplify the management of complex network devices, improve operational efficiency, and much more.
SolarWinds NPM Features
SolarWinds NPM has many valuable key features. Some of the most useful ones include:
SolarWinds NPM Benefits
There are several benefits to implementing SolarWinds NPM. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by PeerSpot users currently using the SolarWinds NPM solution.
PeerSpot user Andrew N., Senior Network Engineer at Element Critical, says, “The "Performance Analyzer" feature is the solution's most valuable aspect. It's able to do the bounded graphs of all the interface stats, from errors to broadcasts and to current traffic. With a click of a button you're able to, in one interface, look at historical data for those items.” He also adds, “From the troubleshooting point of view, just having that peace of mind is great. And, The solution is extremely stable. We haven't had any issues in that regard. We haven't had issues with bugs, glitches, or crashes."
Daniel S., Systems and Data Warehouse Supervisor at MMSD, mentions, “The alerting and usage tracking is a valuable feature because it alerts us when we're getting near capacity on disk space, network utilization or processor utilization. It helps us manage our capacity and enables us to be proactive.”
A Senior Vice President and CIO at a financial services firm explains, “As we look to add more servers to our virtual environment and to understand the impact, the solution allows us to dig into the historical charts related to capacity planning. It also gives us visibility of spikes and allows us to track down the reasons for their occurrences. So too, it makes room for potential processes that have gotten hung or runaway and to know when it's time to reboot a server or service.”
Dinesh N., Digital Innovation at Bobcat Company, states, “The best part of the solution is the sharing display. It gives a general public ID wherein everyone can link to a public display. That's a good feature.”
Fazal A., Implementation & Support Specialist at 360Factors, comments, “We have configured multiple alerts for our network devices, including routers and switches, so that we are notified if any interface goes down. In the event an interface goes down, we have multiple reports that include availability monitoring, network uptime monitoring, and network downtime monitoring. These reports are on multiple schedules such as the end of the day, end of the last business day of the week, monthly, and quarterly. This gives us the ability to provide reports to our management and let them know the performance of our network.”
We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.