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IBM SevOne Network Performance Management (NPM) vs ManageEngine OpManager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM SevOne Network Performa...
Ranking in Network Monitoring Software
40th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
54
Ranking in other categories
Server Monitoring (19th), IT Infrastructure Monitoring (45th), Log Management (48th), Cloud Monitoring Software (28th)
ManageEngine OpManager
Ranking in Network Monitoring Software
9th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
51
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2025, in the Network Monitoring Software category, the mindshare of IBM SevOne Network Performance Management (NPM) is 1.0%, down from 1.1% compared to the previous year. The mindshare of ManageEngine OpManager is 1.7%, down from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Grzegorz Nowak - PeerSpot reviewer
Improves infrastructure planning by helping us analyze network traffic
We use SevOne to collect and report on network flows SevOne improves infrastructure planning by helping us analyze network traffic. We can look at bandwidth for specific endpoints on the customer's network and analyze traffic to identify issues. For example, maybe some connectors are unavailable.…
MUBDIUL ISLAM - PeerSpot reviewer
NetFlow monitoring has improved operations but needs better configurations
For the implementation part, I am facing issues when configuring the business view. When I create the business view, I experience problems with the port interface. When I add the interface, I am confused about which interface is connected to which endpoint. If identifying the interface was easier, it would take less time to configure. Another issue is with threshold values; sometimes, it shows kilobytes (kB) while our threshold is set to gigabytes. This can be confusing. Improving this aspect would be beneficial. In URL monitoring, there is room for enhancement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature as of late has been the API integration with ServiceNow."
"Its ability to monitor practically any type of network device via SNMP is most valuable. This is the main functionality that we're using. If a network device exposes a metric, such as interface utilization, SevOne will monitor it for us."
"We find that the reporting is particularly valuable in terms of not only communicating with our peer teams but also with the executives."
"We've had great feedback from our customers about SevOne support. They're willing to set up a remote session upon request. You have to go through three tiers of support with most vendors, and they ask a lot of screening questions before they will do a remote session. You need to spend a lot of time before an engineer will host a remote session to look at your problematic system."
"SevOne provides support for all universal connectors. They internally work with other data sources to get features implemented. We have an SD-WAN implementation and use other app data to monitor performance. If you pull that data into one centralized location, that is very useful for management."
"Based on my experience, the stability of IBM SevOne Network Performance Management (NPM) is excellent."
"In 90% of the cases, new devices are plug-and-play, so when a new version comes out then SevOne has support for it out of the box."
"One of the solution's biggest strengths is its capacity management performance, with out-of-the-box reports through NMS, as well as its ability to collect NetFlow-related data from devices. The collection of network performance and flow data is important because we have many critical business applications."
"The solution's most valuable feature is its ability to reach most of our network devices and get the most from them."
"I liked Network Configuration Manager. They had some pretty decent features there, and they also had pretty good monitoring and alerts."
"Flexibility in the two view dashboard helps viewers and admins get the information they need about the fetwork in a flash."
"The tool is useful for SNMP monitoring."
"The integration with the firewall monitoring, the security monitoring, is great."
"Device monitoring is a good tool of this solution."
"You can put all of your work on there, they'll send you an email or send you a text. That functionality as a network engineer is the one I like the most. I do like the fact that we can schedule reports. That works too because that's a lot fewer spreadsheets that I have to create."
"The uptime and monitoring are valuable to us because we need to monitor the uptime of our services, the memory, and the CPUs."
 

Cons

"In terms of having a complete view of our network performance, I would rate it a nine out of 10. The reason for not giving it a 10 is that there is no packet capture associated with SevOne, but we do have other tools in place to do that."
"SevOne could improve its flexibility because it isn't fully customizable and its out-of-the-box configuration doesn't cover all use cases."
"Telemetry is hot these days, and IBM can improve SevOne's support for telemetry correction. Reporting is another feature that could be better. It provides the bare minimum functionality, which is good enough for most engineers, but the management isn't advanced. The new portal provides a much lighter view and better visualization, but the management is not so good."
"The GUI: both the dashboard/user view and the admin tool."
"Software upgrades can be tricky is not easy."
"Would benefit with the addition of AI modules for proactive data insights."
"We need to be thinking about streaming telemetry protocols. They already have the port for enhanced visualization, which they already have through Data Insight."
"Their virtualization solution is not compatible with our Kubernetes environment, which is one of the reasons we are ending our relationship with them."
"ManageEngine OpManager could improve the default dashboards that are available. We are not able to customize them easily and they do not give us the information we need unless we customize them. You need to have the technical knowledge to be able to do it, the customization should be easier."
"The pricing of the solution is high. They should work to adjust the pricing model to see if they can help reduce costs."
"I would like to see more capabilities and specific profiles built for the manufacturing sector."
"Real user and UI monitoring are not practical."
"The storage level monitoring needs improvement. It needs storage level monitoring on the server itself. That feature is lacking right now."
"The main area for improvement for ManageEngine OpManager is its performance."
"I would like to see more enhancements made to the product."
"The integration with various OEM products could be simplified."
 

Pricing and Cost Advice

"Have a bank of licenses, because it is about the number of objects (RAM, ports, CPU, etc.)."
"For the value that you get from SevOne, it's worth the price. There are a lot of cheaper alternatives on the market, and even free options. But they require more staff, more resources, and engineers with more advanced knowledge of monitoring. That's what makes SevOne worth the price."
"A blocking point is the high upfront cost because it is challenging to get it accepted and the purchase approved."
"Prices per license are not huge, but they exist."
"Choose a SevOne partner who can provide SevOne as a service and can deliver professional services and maintenance."
"The tool is not expensive. We were able to negotiate with SevOne on pricing."
"There are different options available for licensing, with the per-device option being more expensive but more flexible."
"Many tools price things based on the number of KPIs that you're collecting around a device. In many cases, there could be hundreds of metrics that you need to collect. SevOne provides device-level pricing. That gives us the flexibility to turn on, and expand on, the metrics that we're collecting around those devices, without taking a financial hit."
"In terms of pricing, I would rate it a two out of five. It was expensive."
"The licensing is on a yearly basis and the pricing is on the cheaper side."
"The price of ManageEngine OpManager is reasonable. We have an annual license and the cost comes from how many devices are being monitored. There is not anything extra cost for maintenance and support."
"It is reasonably priced."
"The pricing is moderate."
"The initial cost is low and the add-ons are reasonable."
"The product is not worth the money."
"ManageEngine OpManager has a three-tier licensing model."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Manufacturing Company
15%
Computer Software Company
15%
Legal Firm
5%
Educational Organization
49%
Computer Software Company
9%
Financial Services Firm
5%
Manufacturing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about SevOne Network Data Platform?
I like the tool’s scalability and real-time reports. Earlier, we struggled to give real-time reports to clients. I also like the tool’s deployment model where we can deploy it either on-premises or...
What is your experience regarding pricing and costs for SevOne Network Data Platform?
The tool is not expensive. We were able to negotiate with SevOne on pricing.
What needs improvement with SevOne Network Data Platform?
SevOne could improve its flexibility because it isn't fully customizable and its out-of-the-box configuration doesn't cover all use cases.
What is your experience regarding pricing and costs for ManageEngine OpManager?
The pricing was okay. However, it has been increasing a lot lately. The product is not worth the money.
What needs improvement with ManageEngine OpManager?
For the implementation part, I am facing issues when configuring the business view. When I create the business view, I experience problems with the port interface. When I add the interface, I am co...
 

Also Known As

SevOne
OpManager
 

Overview

 

Sample Customers

ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)
Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLC
Find out what your peers are saying about IBM SevOne Network Performance Management (NPM) vs. ManageEngine OpManager and other solutions. Updated: March 2025.
842,651 professionals have used our research since 2012.