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IBM SevOne Network Performance Management (NPM) vs ManageEngine OpManager comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024
 

Categories and Ranking

Juniper Mist Premium Analytics
Sponsored
Ranking in Network Monitoring Software
58th
Average Rating
8.0
Reviews Sentiment
8.2
Number of Reviews
2
Ranking in other categories
No ranking in other categories
IBM SevOne Network Performa...
Ranking in Network Monitoring Software
44th
Average Rating
8.4
Reviews Sentiment
7.6
Number of Reviews
53
Ranking in other categories
Server Monitoring (21st), IT Infrastructure Monitoring (43rd), Log Management (43rd), Cloud Monitoring Software (31st)
ManageEngine OpManager
Ranking in Network Monitoring Software
10th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
50
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Network Monitoring Software category, the mindshare of Juniper Mist Premium Analytics is 0.4%, up from 0.3% compared to the previous year. The mindshare of IBM SevOne Network Performance Management (NPM) is 1.1%, up from 1.0% compared to the previous year. The mindshare of ManageEngine OpManager is 2.0%, up from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

ALEXANDRE VIANNA - PeerSpot reviewer
Has a single dashboard, but is expensive
We use this solution to manage our mission environment The single dashboard is a valuable feature.  The technical support needs improvement. The initial setup is straightforward. The solution is expensive. I rate the pricing an eight out of ten.  Overall, I rate the solution a seven out of…
Grzegorz Nowak - PeerSpot reviewer
Improves infrastructure planning by helping us analyze network traffic
We use SevOne to collect and report on network flows SevOne improves infrastructure planning by helping us analyze network traffic. We can look at bandwidth for specific endpoints on the customer's network and analyze traffic to identify issues. For example, maybe some connectors are unavailable.…
ShaheenKapery - PeerSpot reviewer
Reporting is good, monitors well and stable product
The pricing could be cheaper. The initial integration does cost a bit. Jira seems to be making a comeback on the Service Desk side, as well as Zendesk and Freshservice. I know that ServiceNow integration is very easy, like a three- or four-step process. But with the others, you need developers to do API-based integration, which takes longer and requires a different skill set. Even a monkey can follow a four-step process, but API integration can be more complicated here.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"With this tool it is interesting to show the info to the client and explain where the traffic is."
"We've had great feedback from our customers about SevOne support. They're willing to set up a remote session upon request. You have to go through three tiers of support with most vendors, and they ask a lot of screening questions before they will do a remote session. You need to spend a lot of time before an engineer will host a remote session to look at your problematic system."
"In 90% of the cases, new devices are plug-and-play, so when a new version comes out then SevOne has support for it out of the box."
"Its ability to monitor practically any type of network device via SNMP is most valuable. This is the main functionality that we're using. If a network device exposes a metric, such as interface utilization, SevOne will monitor it for us."
"Data Insight reporting tool is the most valuable feature. They came up with it a couple of years ago. The most pleasing factor is the dark theme. You don't have a white background. It has templates that you can create for all kinds of reports that you can hit on the fly. It's much better printing of the reports. If you want to send PDFs to people, the reports are actually decent. Whereas for years, the old architecture of the PDFs was rubbish and even our customers said, "We have to manipulate your PDFs because they all have bad margin breaks. SevOne fixed that a couple of years ago with the new Data Insight. It's fantastic."
"The monitoring of the network is very customizable. That is its unique feature."
"One of the most valuable features is the graphs, which you can build instantly. I have used some open-source platforms in the past, but they are not as good. With SevOne, the sampling in the graph can be every few seconds, not just every few minutes, and that's really helpful. It's really fast."
"We find that the reporting is particularly valuable in terms of not only communicating with our peer teams but also with the executives."
"The traffic monitoring and the traffic analysis are great."
"The solution is scalable."
"I am satisfied with ManageEngine OpManager's monitoring features."
"OpManager can monitor network utilization, downtime, and services in real time."
"The solution's most valuable feature is its ability to reach most of our network devices and get the most from them."
"The solution's most valuable features are reporting, event notifications, and alert management."
"The most valuable feature is the network-related reporting."
"ManageEngine OpManager is user-friendly and easy to use. Additionally, useful for basic monitoring."
 

Cons

"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"There is no service mode setup in this monitoring tool if you want to snooze alerts for any specific amount of time, to account for any activity change or major incident."
"We need to be thinking about streaming telemetry protocols. They already have the port for enhanced visualization, which they already have through Data Insight."
"Software upgrades can be tricky is not easy."
"The reports are easy to configure but they are a bit outdated in terms of appearance and visualization."
"User-friendly, multi-tenancy."
"There are a lot of pain points. My main problem is that we don't have a high availability system. There are 20 peers. We're going to lose the end-of-life appliances that are old. If we lose a peer and it doesn't come back, we lose all that data. The reason we don't have high availability is because it's double the charge."
"You need to plan integrations. That has been the biggest bug with SevOne so far. For the things that SevOne pulls directly, those are easy to understand, modify, and put into the database. For things that need to use the Universal Collector or xStats, you need to plan that stuff well in advance."
"In terms of having a complete view of our network performance, I would rate it a nine out of 10. The reason for not giving it a 10 is that there is no packet capture associated with SevOne, but we do have other tools in place to do that."
"The solution is a bit difficult to configure. There are quite a number of configurations and plugins that you must handle early in the process."
"The two views into the system are very good but could be extended to further customization to fit the need of end users in a variety of roles."
"The initial setup is a bit complicated. It needs a technician who is very aware of the flow and how to officially set up the flow chart, etc."
"ManageEngine OpManager could improve the default dashboards that are available. We are not able to customize them easily and they do not give us the information we need unless we customize them. You need to have the technical knowledge to be able to do it, the customization should be easier."
"There should be an option to get mobile notifications or SMS mirror notifications for critical issues. That way, when we don't have access to email, we can still receive notifications via our phones."
"Real user and UI monitoring are not practical."
"We get a lot of false alerts."
"I would like to see more capabilities and specific profiles built for the manufacturing sector."
 

Pricing and Cost Advice

"The solution is expensive."
"There are cheaper solutions available."
"Prices per license are not huge, but they exist."
"Have a bank of licenses, because it is about the number of objects (RAM, ports, CPU, etc.)."
"The pricing has not evolved with the market, which is one of the reasons we are moving to a new product."
"Choose a SevOne partner who can provide SevOne as a service and can deliver professional services and maintenance."
"Many tools price things based on the number of KPIs that you're collecting around a device. In many cases, there could be hundreds of metrics that you need to collect. SevOne provides device-level pricing. That gives us the flexibility to turn on, and expand on, the metrics that we're collecting around those devices, without taking a financial hit."
"The pricing has been fair."
"For the value that you get from SevOne, it's worth the price. There are a lot of cheaper alternatives on the market, and even free options. But they require more staff, more resources, and engineers with more advanced knowledge of monitoring. That's what makes SevOne worth the price."
"We had perpetual licenses. The cost was around 36,000 for OPManager, and then you'd have the yearly maintenance fee of 2,000 or 3,000."
"ManageEngine OpManager is cheaper than SolarWinds."
"In terms of pricing, I would rate it a two out of five. It was expensive."
"The licensing costs depend on the number of devices and accounts that are being monitored by the solution."
"The price for ManageEngine OpManager is average."
"The pricing is moderate."
"The tool's licensing costs are yearly."
"We have a standard license for ManageEngine OpManager. We purchased the license for one year and now we are upgrading it soon."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
12%
Manufacturing Company
9%
Government
8%
Computer Software Company
16%
Manufacturing Company
15%
Financial Services Firm
15%
Educational Organization
5%
Educational Organization
53%
Computer Software Company
10%
Manufacturing Company
5%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Juniper Mist Premium Analytics?
We can manage the entire system across the network and troubleshoot the pain points.
What do you like most about SevOne Network Data Platform?
I like the tool’s scalability and real-time reports. Earlier, we struggled to give real-time reports to clients. I al...
What is your experience regarding pricing and costs for SevOne Network Data Platform?
The tool is not expensive. We were able to negotiate with SevOne on pricing.
What needs improvement with SevOne Network Data Platform?
SevOne could improve its flexibility because it isn't fully customizable and its out-of-the-box configuration doesn't...
What is your experience regarding pricing and costs for ManageEngine OpManager?
The pricing was okay. However, it has been increasing a lot lately. The product is not worth the money.
What needs improvement with ManageEngine OpManager?
The product has only basic functionalities. It is not like SolarWinds. The data provided by the tool is not accurate....
 

Also Known As

No data available
SevOne
OpManager
 

Overview

 

Sample Customers

Information Not Available
ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)
Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLC
Find out what your peers are saying about IBM SevOne Network Performance Management (NPM) vs. ManageEngine OpManager and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.